Réservez une voiture de location chez Dollar à Newark

Points positifs : Staff was OK.

Points négatifs : Car was less than what I expected. Car had many scrapes and scratches. There were no signs directing me to the drop off at Bradley.

Points positifs : The car was spacious, the pickup representative was very kind despite our delay, as a van (which was reserved and needed for moving space) wasn't at first available and we had to wait. The car ran nicely and was very clean.

Points négatifs : Transparency of cost. We just received our final charge and were surprised by a $150 cleaning fee, despite the car being perfectly clean upon returning it. This was not disclosed prior to our dropoff and really pushed the cost of this rental over the line for us financially. Had we known of so many surprise fees, we would not have booked at this cost.

Points positifs : The drop off was ok. Not the friendliest. I am extremely hard of hearing, and repeatedly asked the clerk to please slow her speech down. Never happened.

Points négatifs : I could have been given more of an explanation as to how and where to pick my car up. Also, the car smelled like marijuana (interior). It was an extremely uncomfortable car. Also, there was a dent and scratches, and these were never acknowledged.

Points positifs : Staff was rude. Manager was not, however and tried to satisfy my reservation, but ultimately was unable to.

Points négatifs : Misleading representation of type of car to be rented. I booked because an X3 BMW was promised and then when I went to pick up car was told that wasn't possible. Definitely a bait and switch tactic.

Points positifs : Nothing I will never use your service again

Points négatifs : Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.

Points positifs : Drop-off very easy.

Points négatifs : The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.

Points négatifs : I reserved car for aproximately 90$, but got 134$ bill at reception desk

Points positifs : booking it was easy.

Points négatifs : everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.