Réservez une voiture de location chez Budget à Newark

Points positifs : Dropping off the car

Points négatifs : Cleanliness of the car. It was disgusting. I’m very disappointed.

Points positifs : Car was not maintain well, it was shaky once you about 60 mile per hour and it was new car & has 23k mile on it. Budget car rent don’t keep maintenance the car. Apart of all staff are so rude and it is second time to me but I don’t have choice to pick up car because it was emergency, I wouldn’t use budget in future as car rental.

Points négatifs : First of all Need to educate staff and how to behavior with customer. Staff are so rude and helpless.

Points positifs : Clean Car

Points négatifs : Our car wasn't parked in the spot given to us. No people or easy to spot signage for drop off.

Points positifs : Ease of booking and returning car

Points négatifs : Car I received was not great. After dropping car off, was very confusing how to leave parking lot and return to where my ride home is. Had to walk out through the entrance that you literally drive a car through to leave and walk a long distance

Points positifs : Not much

Points négatifs : Had to wait 45 min in line to pick up vehicle, was only the 3rd person in line. They didn't have a vehicle ready for me so had to wait a while for that. I chose and paid for a FULL SIZE SUV and they gave me a compact SUV. When I called Budget customer service they told me I was wrong, it was the correct vehicle class. Its not. Budget lies. The vehicle (Chevy Equinox) is a BAD vehicle. Terrible performance and unsafe due to visibility. The wipers were not in working condition and we had to drive an hour through NYC at night through a rain storm. The tire pressure was not correct or there was a slow leak, didn't have time to figure it out. Returning the vehicle was a terrible experience and the Newark Airport desk staff was rude and totally unhelpful. I will never ever choose budget again.

Points positifs : The person was not very friendly when I picked up the car. Drop off, I was told to "just leave it" in the parking lot.

Points négatifs : I made the reservation on line and the cost when I picked up the car was almost $300 more than what was quoted. It would have been helpful to have all of the fee information up front so there was no sticker shock when I picked up the car. The cost for three days equaled two car payments!

Points négatifs : I got charged twice for the same rental and now can't bet a hold of anyone to fix this

Points positifs : The process didn’t take long and it wasn’t a hassle

Points négatifs : The price of the rental was outrageous

Points positifs : Drop off was super easy

Points négatifs : Hadbto wait 3 hours on line to pick up my car

Points positifs : Nothing

Points négatifs : There was a line of 20 people waiting to get their cars, which did not move. I waited for 30 minutes, during which TWO customers were helped, before making another reservation with Avis, who was able to get me a car in 15 minutes. The Budget attendant was not moving with any perceivable urgency, and was not wearing a mask during any encounter with customers. Budget over-rented for a limited amount of cars, and employees showed blatant disregard for customers' safety during a GLOBAL PANDEMIC. Will never rent from Budget again.

Points positifs : Nothing

Points négatifs : Customer service. Rude and didn’t seem to be interested working. Completely helpless