Réservez une voiture de location chez Thrifty à Newark

Points positifs : The line to pick up was very long. Then the only card I had was my debit cards. Even though I had a photo of my Mastercard they said they could not use it so I did not get to rent a car. Budget will take debit cards so I thought I would use Budget again, They were booked, which is why my son rented a car for me at Thrifty online using his card. Live and learn.

Points négatifs : The pick up line at the airport was very long. Thrifty could take debit cards,

Points positifs : The cleanliness of the vehicle and the quick drop off

Points négatifs : The employees were unfriendly and I hated the hidden charges like the taxes that weren’t charged when I prepaid. It should be very clear that taxes are charged at pickup along with a $200.00 hold. That was really frustrating.

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Points négatifs : The customer service ,when I asked for someone to check the car before I left the property and after the return they just said go ahead! As a disabled person with bronchitis I also had the car detailed myself cost me $24 dollars I have pictures and receipt to prove they tried to charge me $300!

Points positifs : Nothing about it. Would never rent from them again or use Kayak!

Points négatifs : Being upfront and honest about your pricing and not changing it and adding another $150 the price I got quoted for.

Points positifs : No-hassle pick-up; easy drop-off.

Points négatifs : The car itself. I thought it would have been better.

Points positifs : The pick-up was a nightmare and I do not use that term often. Two people at the counter. Six customers in line for cars. It took one hour of waiting to serve six customers with reservations. They could not find the reservation even with my confirmed email in hand, then charged a higher price

Points négatifs : Three things. One training, Two more staff. Three upgrade that embarrassing computer system. No modern company uses such antiquated software. I even felt bad for the undertrained person tabbing slowly through the screens. Good drop-off in day though and corrected the error.