Points positifs : clean car, quick & decent pickup
Points négatifs : Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.
Points négatifs : Dollar App could have been better.
Points positifs : Had to wait for awhile for the pickup. Drop off was better
Points négatifs : Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.
Points positifs : Did not have the vehicle that we had reserved.
Points négatifs : If they had the exact vehicle we reserved.
Points positifs : nothing
Points négatifs : car i reserved waiting for me
Great car, meh service
Points positifs : The car was clean, well maintained, and relatively new (12K miles).
Points négatifs : Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.
Points positifs : I needed the car for an extra day. They gave me the same daily rate for the extra time.
Points positifs : Dollar employees were friendly and helpful.
Points négatifs : I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!
Points positifs : great car, ease of pick up and return, value for price
Points négatifs : nothing
Oakland airport dollar rent a car
Points positifs : Easy process to get to rental car and checkout
Points négatifs : They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again
Points positifs : Easy pick up... had the car I wanted
Good customer service with a smile
Points positifs : When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.
Chez Dollar, une voiture de location à Oakland coûte en moyenne 43 € par jour.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Oakland.
Dollar possède 1 succursale à Oakland. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.