Points positifs : friendly staff
Points négatifs : The car was not ready when I went for the pick up and I have been asked to come 1 hour later. Received a smaller car than the one I booked and the car was dirty in the inside and the outside.
Points négatifs : I scheduled an 8pm drop off and when i got to location it was closed.
Points négatifs : They called me the morning of to inform me they were out of cars and my week-old reservation was no good. Stranded me the day of our family trip with no car.
Points positifs : Tess at the counter was very helpful. Given the circumstances check in and vehicle sanitation was well managed.
Points négatifs : All around everything was handled well.
Points positifs : The staff in Santa Rosa and Sacramento were helpful
Points négatifs : They rented a car that should not have been rented out. The tires were bald with tread flaking off. The tank was nearly empty and the change oil indicator was lit. The registration was also about to expire if I hadn't exchanged the vehicle at the Santa Rosa location. It was an awful experience and we lost time from our vacation handling the car issue.
Points positifs : Nothjng
Points négatifs : I don’t smoke. The manager said she could smell smoke and charged me 50 (not even the full 300). Prior to getting the car, I waited 7 HOURS to get my rental, the car was the wrong size and I had to come back the next day to swap. And still didn’t get the size rental I reserved
Points négatifs : The number off hidden fees was very high and wasn’t informed earlier which was very disappointing. We rented another car from Budget which had no hidden charges and felt reliable than Hertz
Points négatifs : Prices are expensive it is not budget
Points positifs : Very friendly and helpful staff at both ends of my trip!!
Points négatifs : Not much
Points positifs : staff was helpful
Points négatifs : Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process
Points positifs : Unfortunately didn’t like my experience at this location.
Points négatifs : It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible
Points positifs : I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.
Points négatifs : If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!
Chez Hertz, une voiture de location à Oakland coûte en moyenne 35 € par jour.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Oakland.
Hertz possède 3 succursales à Oakland. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.