Réservez une voiture de location chez Enterprise à Austin

Points positifs : Nothing

Points négatifs : They could have actually had a car for me to rent instead of taking a reservation and leaving me stranded.

Points positifs : Rental companies were not honoring third party reservations and prices. Kayak allowed me to book a car only to have the rental car reach out to me to say they have no availabilities.

Points négatifs : Know what your partners have in stock.

Points positifs : Nothing

Points négatifs : When i booked the reservation i typed in AUS for Austin airport the first item that popped up was offsite. did not realize it was off site until the day off and on site was out of cars. ended up paying a lot more. Kayak automatically booked my reservation when i was just trying to see the total cost

Points positifs : Drop off in vegas was easy and staff was kind helpful.

Points négatifs : Pick up process in Austin was poor. Agent just said follow me. He walked around vehicle and then said i could go. He did not do a vehicle check with me meaning confirming there are no damages. Didnt tell me where keys were and did not ask if i had questions regarding vehicle functions. I had to go get him and ask where keys were. At that point the agent made me feel rushed and as if i was an inconvienence not a customer. I had to fingure out how to use lights, cruise control ect. I had never driven that car before so perhaps the agents should be mindful of that.

Points positifs : N/A

Points négatifs : If I reserve a sub-compact or economy car, then that is what I want and expect --- and not to to be 'up-sized' to a bigger car - regardless of rate. Valuable vacation time was wasted on this issue. Honor the reservation !

Points positifs : Yes

Points négatifs : The AC stopped working less than halfway to my destination. I had to change the vehicle.