Points positifs : Pick up was quick and easy. Staff was SUPER friendly.
Points négatifs : location is a little touch, just because of the office location in the strip mall, but SO worth the effort.
Points négatifs : Horrible line. It was awful
Points positifs : Clean, reliable rental and friendly staff.
Points négatifs : The pickup took an extra hour because the van was not at the location and had to be delivered.
Points négatifs : I wasn’t able to use Hertz because the location were closed and no one would answer the phones. I went to Uhaul
Points négatifs : Nothing
Points négatifs : We were not able to pick up our rental at Hertz. It was nightmare to deal with the staff and they were not able to get us a car at all. We would not book through kayak again.
Points positifs : Clean and great cars
Points positifs : Wasn’t able to rent
Points négatifs : Been able to rent
Points positifs : Friendly staff and clean car
Points négatifs : Maybe some additional notes on car return when the day of return is Sunday
Points négatifs : I'm a Hertz Gold member. Why did I have to waste my time at the counter, when I should be able to go directly to the car and get on my way? The (friendly) attendant at the counter told me that in order to bypass the counter, one must book directly through Hertz, and going through a 3rd party such as Kayak, Hotwire, etc. doesn't work. But I saved ten bucks going through Kayak. So to other customers out there I would just recommend you weigh the value of your time vs the savings. I was in a hurry, and even though there were no other people in line, the stop at the counter cost me a precious ten minutes. Thank you, kayak for sending this survey. Its 2019 and collecting your car, especially if you've done your due diligence to sign up to the rental car agency's program, should take ZERO time at all. Hope this helps.
Points positifs : I really have nothing positive to report on the overall experience
Points négatifs : the reservation had errors, the staff was unable to resolve the issue, Hertz was unreachable, the car smelled of cigarette smoke and the rental was almost twice the quoted estimate. This is likely the last rental I will do with Hertz. Very poor experience across the board and in every aspect
Points positifs : Complicated
Points négatifs : My reservation was made for an offsite location vs at the airport, which I was not aware of. They were not helpful, Uber/taxi was $35 each way to get to offsite location, plus the hassle of additional drop off. Had to cancel my previous reservation and make a new on which added an addition $75
Chez Hertz, une voiture de location à Austin coûte en moyenne 35 € par jour.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Austin.
Hertz possède 6 succursales à Austin. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.