Avis des clients
Note globale
6,8
Bien
Basé sur 33 avis
Note générale
6,8
Embarquement
7,6
Confort
6,6
Équipage
7,6
Divertissements
7,1
Restauration
6,4
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,6
Frozen
Points négatifs : It was about 14 degrees on the aircraft. We were freezing.
avis de
-
2,0
Unreliable carrier
Points positifs : Price
Points négatifs : Everything else - the flight was canceled at the very last minute and rescheduled with another airline 7 hrs later
avis de
-
7,6
Points positifs : The crew where well dressed , polite attentive and caring. Plane was clean an on board entertainment was fantastic & kept the kids busy for a long time. We will definitely be happy to fly with them again
Points négatifs : The Kosher meals where absolutely terrible. Gray turkey was just inedible Bread had mold on it.
avis de
-
3,3
Don't fly with this airline
Points positifs : Nothing
Points négatifs : Where do I begin? Ticket price: for the price I paid I expected service as good as on other planes I flew in the past - I didn't get it. The plane was OLD. There was no way of following flight route, we didn't know where we were and what time it was. Why? Because the plane was too old to offer it. The food was bad. Not to mention that it run out of milk!!!! Only 2 crew members spoke Polish. That wasn't a problem for me but I know that many people choose native airlines because they feel comfortable knowing that the crew speaks their language. Entertainment was poor. The movies offered were old. No games to keep kids busy, etc. Again, the plane was old. The plane wasn't clean. The only good thing about this flight was how fast the plane made it to Poland. We had an hour delay from the start yet we made it to Poland ahead of scheduled arrival.
avis de
-
3,3
Get more staff to help during check in!!!!
Points négatifs : We have arrived 2 hours and 15 min before the flight time. To get to check in it took us 1.20 min!!!! There was huge line for the check in and only 3 staff members were working and helping to check in! Its summer season this plane was full!! Lot should have more crew members assisting to attract more customers to flight with them. The price of flying with LOT is higher that other flight to Europe but the service is the worst. If you want to sell more tickets and attract more customers you need to offer satisfactory service to people.
avis de
-
4,3
Points positifs : The crew was very helpful and positive, including going out of their way to put together a vegetarian meal for me when I had forgotten to order one.
Points négatifs : We were put on a EuroAtlantic plane that had been specially chartered. It was dirty, the seats were uncomfortable, my entertainment screen didn't work, and the food was disappointing (although as I said, the crew helped me with a vegetarian meal. On most flights I find there's a vegetarian option so I usually don't worry about ordering it in advance. On this flight there wasn't, which was a mark against it, but the crew's willingness to help was a positive aspect). The cabin was also very bright even when the lights were out--some overhead lights were on and the screens were set to very high brightness, making it difficult to get any sleep (face masks were not provided). Overall it reminded me of flying in the "bad old days" before decent food and higher quality service became standard.
avis de
-
10,0
All good. Low expectations, no disappointments.
Points positifs : Well air conditioned plane. Prompt service. Timely departure and arrival.
Points négatifs : Entertainment system has been turned off 1h20min prior to landing.
avis de
-
10,0
Excellent service in economy
Points positifs : The hosts were exceptionally attentive and accommodating.
avis de
-
7,3
Not Bad
Points positifs : I got a seat with nobody next to me, stewardesses and stewards were good, entertainment ok.
Points négatifs : Only thing I didnt like was there was no room for overhead bags probably due to the fact that LOT airlines allowed people to bring more than one carry on on.
avis de
-
7,6
Points négatifs : unxpierience crew
avis de
-
6,6
Bloqué
Points négatifs : Il y avait environ 14 degrés à l'appareil. Nous avons été très froid.
avis de
-
10,0
Tous les points de vue. Pas très élevées, il n'y a pas été déçus.
Points positifs : Bien climatisées. Service rapide. Heure du départ et arrivée.
Points négatifs : Système de divertissement a été tourné à 1 h20min avant la date d'arrivée.
avis de
-
10,0
All good. Low expectations, no disappointments.
Points positifs : Well air conditioned plane. Prompt service. Timely departure and arrival.
Points négatifs : Entertainment system has been turned off 1h20min prior to landing.
avis de
-
10,0
Excellent service in economy
Points positifs : The hosts were exceptionally attentive and accommodating.
avis de
-
10,0
Tous les points de vue. Pas très élevées, il n'y a pas été déçus.
Points positifs : Bien climatisées. Service rapide. Heure du départ et arrivée.
Points négatifs : Système de divertissement a été tourné à 1 h20min avant la date d'arrivée.
avis de
-
6,6
Frozen
Points négatifs : It was about 14 degrees on the aircraft. We were freezing.
avis de
-
7,6
Points positifs : The crew where well dressed , polite attentive and caring. Plane was clean an on board entertainment was fantastic & kept the kids busy for a long time. We will definitely be happy to fly with them again
Points négatifs : The Kosher meals where absolutely terrible. Gray turkey was just inedible Bread had mold on it.
avis de
-
7,3
Not Bad
Points positifs : I got a seat with nobody next to me, stewardesses and stewards were good, entertainment ok.
Points négatifs : Only thing I didnt like was there was no room for overhead bags probably due to the fact that LOT airlines allowed people to bring more than one carry on on.
avis de
-
7,6
Points négatifs : unxpierience crew
avis de
-
6,6
Bloqué
Points négatifs : Il y avait environ 14 degrés à l'appareil. Nous avons été très froid.
avis de
-
2,0
Unreliable carrier
Points positifs : Price
Points négatifs : Everything else - the flight was canceled at the very last minute and rescheduled with another airline 7 hrs later
avis de
-
3,3
Don't fly with this airline
Points positifs : Nothing
Points négatifs : Where do I begin? Ticket price: for the price I paid I expected service as good as on other planes I flew in the past - I didn't get it. The plane was OLD. There was no way of following flight route, we didn't know where we were and what time it was. Why? Because the plane was too old to offer it. The food was bad. Not to mention that it run out of milk!!!! Only 2 crew members spoke Polish. That wasn't a problem for me but I know that many people choose native airlines because they feel comfortable knowing that the crew speaks their language. Entertainment was poor. The movies offered were old. No games to keep kids busy, etc. Again, the plane was old. The plane wasn't clean. The only good thing about this flight was how fast the plane made it to Poland. We had an hour delay from the start yet we made it to Poland ahead of scheduled arrival.
avis de
-
3,3
Get more staff to help during check in!!!!
Points négatifs : We have arrived 2 hours and 15 min before the flight time. To get to check in it took us 1.20 min!!!! There was huge line for the check in and only 3 staff members were working and helping to check in! Its summer season this plane was full!! Lot should have more crew members assisting to attract more customers to flight with them. The price of flying with LOT is higher that other flight to Europe but the service is the worst. If you want to sell more tickets and attract more customers you need to offer satisfactory service to people.
avis de
-
4,3
Points positifs : The crew was very helpful and positive, including going out of their way to put together a vegetarian meal for me when I had forgotten to order one.
Points négatifs : We were put on a EuroAtlantic plane that had been specially chartered. It was dirty, the seats were uncomfortable, my entertainment screen didn't work, and the food was disappointing (although as I said, the crew helped me with a vegetarian meal. On most flights I find there's a vegetarian option so I usually don't worry about ordering it in advance. On this flight there wasn't, which was a mark against it, but the crew's willingness to help was a positive aspect). The cabin was also very bright even when the lights were out--some overhead lights were on and the screens were set to very high brightness, making it difficult to get any sleep (face masks were not provided). Overall it reminded me of flying in the "bad old days" before decent food and higher quality service became standard.
avis de
Suivi des vols
Itinéraires proposés par EuroAtlantic Airways
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
351
Lisbonne
LIS
Bissau
OXB
352
Bissau
OXB
Lisbonne
LIS
Aéroports populaires desservis par EuroAtlantic Airways
Coordonnées de EuroAtlantic Airways
- YU Code IATA
- +351 218 437040 Appeler
- euroatlantic.pt Consulter
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