Points négatifs : On the trip out, we were packed into the plane (every seat full)but had to wait 45 min for the pilot. On the flight back, while checking in online, I was paying for my carry on. On the ticket it said checked bag. I spent an hour online and on the phone trying to correct the problem. It was impossible. Had to go to the airport 1 hour early to go to the counter to fix it. They would not fix it without a fee!!! Since I had already paid the $44 I just checked it. When I got on the plane, I was telling the person next to me in the middle seat about the frustration with the bag and he had the same problem! Once again we left 45 min late. Once we landed, we had to wait for the gate.
I have been traveling a lot lately, the other 3airlines I have used passed out Clorox wipes when entering. Frontier did not. Sitting on a full flight for
An extra 45 min, both ways, made me feel exposed and unsafe.
Very frustrating experience