Points positifs : Vehicle was what I reserved.
Points négatifs : I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.
Points positifs : The value was great.
Points négatifs : The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.
Points négatifs : It was ehh
Points positifs : Staff at both Hertz locations were very helpful. Dave at the airport location was fabulous, and helped me out with my car rental issues
Points négatifs : Please make it clearer that the pickup spot is not at the airport. This caused a lot of trouble, time, extra costs, and hassle for me. The car was not ready for me. It was still being worked on by the mechanics (ok that in itself is not reassuring). It was to be done by 1000. I showed up @ 1330, and the car was not on the premises because it was not ready.
Points positifs : Staff was helpful and kind, they gave us rides to and from airport. Service was exceptional. We’ll be back!
Points positifs : Staff was friendly helpful.
Points négatifs : Nothing!
Points positifs : Nothing your customer service is trash
Points négatifs : Everything from start to finish
Points négatifs : The car should’ve been ready but it wasn’t had to wait 30min and the drop off horrible one of the rep I think his name was Romy was slow and rude .
Points négatifs : Make sure you book the right location. And do not prepay
Points positifs : The staff was very friendly and helpful.
Points positifs : Staff was very friendly, the pick-up process was very slow as not much staff available. But I did have a free upgrade because my size car was unavailable.
Points négatifs : A quicker pick up process as I had already spent time making the reservation.
Convenient & Quick
Points positifs : Being being able to choose a car from any car in the lot
Points négatifs : Being being able to choose a car from any car in the lot
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Ontario.
Hertz possède 2 succursales à Ontario. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.