Points positifs : Yes thank you for that
Points négatifs : To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.
Points positifs : The vehicle was great.
Points négatifs : Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.
Points positifs : Attempted to cancel for full refund due to coronavirus and you/expedia/thrifty wouldn't let me. Shame on you.
Points négatifs : communication. My flight was delayed one hour meaning it landed at 11:20pm. I was concerned that thrifty would be closed by then so I called to confirm that same day. The person who answered said that the counter would be open 30 minutes after the flight lands no matter how late. I arrived at the counter 20 minutes after landing (20 minutes after the arriving at the gate) and sure enough they were closed meaning I had to rent elsewhere. Very poor experience.
Points positifs : The lady who helped me at front desk was friendly and helpful.
Points positifs : The staff at the Hertz counter were very friendly and helpful.
Points négatifs : With an 11:00 PM pick up time scheduled It would have been nice to know that the Thrifty office closes at 11:30 PM, but that the Hertz office could help us. Our flight was delayed and we didn’t get to the rental car pick up location until after midnight. The person answering the toll free number didn’t refer us to the Hertz counter but gave us a number to call which was a dead end. Thankfully we went to the Hertz counter for help and they took great care of us.
Points positifs : Horrible first experience with thrifty. The staff was in a rush and they weren’t being professional.
Points négatifs : They didn’t tell me the exact drop off time so I ended up paying a lot more than I had to.
Points positifs : Yes
Points négatifs : Opening time.
Points positifs : good car
Points positifs : It was great. No complaints.
Points positifs : It was a great car and service was quick! I was in and out within 10 min.
Points positifs : Politeness of staff checking out and checking in vehicle. We appreciate being offered but not pressured to take additional coverage.
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Ontario.
Thrifty possède 1 succursale à Ontario. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.