Avis des clients
Note globale
7,6
Bien
Basé sur 74 avis
Note générale
7,9
Embarquement
7,8
Confort
7,6
Équipage
8,5
Divertissements
6,4
Restauration
7,5
Passer directement au contenu principal
Avis des voyageurs pour KLM Cityhopper
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Flight was canceled
Points positifs : They where trying to be help full after the flight was canceled.
Points négatifs : Unfortunately they were kind of slow at the boarding gate in telling us what they have to do, we end up staying at the airport for over 3hrs before they send us to hotel.
avis de
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6,0
Points positifs : City airport
Points négatifs : Coffee
avis de
-
5,0
Points négatifs : My seat was sold.
avis de
-
8,3
Crew
Points positifs : The “ personal” attention that l got from a young male steward Sooooo helpful, pleasant & charming. A true credit to KLM!
Points négatifs : The messing about & waiting at Ams by wheelchair assistance.....they used to be so good, I had to sit alone in a dark & miserable corner waiting for them to come back....as promised. After 35 mins l was beginning to panic!!! Why wasn’t l taken to the lounge as the other female passenger was.???? She was on my flight from Dxb & always on the same cart as my self!!
avis de
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3,6
Points positifs : The price compared to other airlines
Points négatifs : I am an elderly lady with mobility problems( assistance requested) travelling ALONE & l do NOT appreciate being squashed & not having enough room on/ in my seat by a LARGE male. I always book an aisle seat but to be squashed up to 3 men l found most uncomfortable. I appreciate you do NOT know the size of people when they book but why were 3 men put next to an elderly frail female????
avis de
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9,3
legroom in economy was non existant and seats were tightly packed.
Points positifs : service and meals were ecxcellant ans staff were wonderfull.
Points négatifs : THE SEAT SITUATION MADE A 11 HOUR JOURNEY VERY NCOMFORTABLE.
avis de
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4,3
Points positifs : The flight was on time
Points négatifs : My luggage was lost as KLM support staff is on Italian strike. No one from my London flight to Moscow with connection on AMS did not receive the luggage.
avis de
-
9,3
Very comfortable plane for a short trip
Points positifs : Even being a short trip, crew and service are very good, even with a snack
Points négatifs : No entertainment, but given the duration of the flight it's just not necessary
avis de
-
9,0
Cityhopper Flight Quick & Convenient
Points positifs : Easy boarding, flight crew very polite & helpful. Flight was uneventful, quick and convenient.
Points négatifs : Small seats (nothing new)
avis de
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2,0
Vol annulé
Points positifs : Rien
Points négatifs : Avertisement par mail et impossible de se mettre en relation avec klm ou Air France. Reprogrammé 24 heures après sans aucune consultation.
avis de
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7,0
Points positifs : Pleasant happy helpful crew.
avis de
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7,6
Seat reclining limited
Points négatifs : Seat seemed to have limited ability to recline.
avis de
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9,3
legroom in economy was non existant and seats were tightly packed.
Points positifs : service and meals were ecxcellant ans staff were wonderfull.
Points négatifs : THE SEAT SITUATION MADE A 11 HOUR JOURNEY VERY NCOMFORTABLE.
avis de
-
9,3
Very comfortable plane for a short trip
Points positifs : Even being a short trip, crew and service are very good, even with a snack
Points négatifs : No entertainment, but given the duration of the flight it's just not necessary
avis de
-
9,0
Cityhopper Flight Quick & Convenient
Points positifs : Easy boarding, flight crew very polite & helpful. Flight was uneventful, quick and convenient.
Points négatifs : Small seats (nothing new)
avis de
-
8,3
Crew
Points positifs : The “ personal” attention that l got from a young male steward Sooooo helpful, pleasant & charming. A true credit to KLM!
Points négatifs : The messing about & waiting at Ams by wheelchair assistance.....they used to be so good, I had to sit alone in a dark & miserable corner waiting for them to come back....as promised. After 35 mins l was beginning to panic!!! Why wasn’t l taken to the lounge as the other female passenger was.???? She was on my flight from Dxb & always on the same cart as my self!!
avis de
-
7,0
Points positifs : Pleasant happy helpful crew.
avis de
-
7,6
Seat reclining limited
Points négatifs : Seat seemed to have limited ability to recline.
avis de
-
2,0
Flight was canceled
Points positifs : They where trying to be help full after the flight was canceled.
Points négatifs : Unfortunately they were kind of slow at the boarding gate in telling us what they have to do, we end up staying at the airport for over 3hrs before they send us to hotel.
avis de
-
6,0
Points positifs : City airport
Points négatifs : Coffee
avis de
-
5,0
Points négatifs : My seat was sold.
avis de
-
3,6
Points positifs : The price compared to other airlines
Points négatifs : I am an elderly lady with mobility problems( assistance requested) travelling ALONE & l do NOT appreciate being squashed & not having enough room on/ in my seat by a LARGE male. I always book an aisle seat but to be squashed up to 3 men l found most uncomfortable. I appreciate you do NOT know the size of people when they book but why were 3 men put next to an elderly frail female????
avis de
-
4,3
Points positifs : The flight was on time
Points négatifs : My luggage was lost as KLM support staff is on Italian strike. No one from my London flight to Moscow with connection on AMS did not receive the luggage.
avis de
-
2,0
Vol annulé
Points positifs : Rien
Points négatifs : Avertisement par mail et impossible de se mettre en relation avec klm ou Air France. Reprogrammé 24 heures après sans aucune consultation.
avis de
Suivi des vols
Itinéraires proposés par KLM Cityhopper
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