Hôtels à Downtown Los Angeles, Los Angeles

Points positifs: It’s beautiful! Amazing views and staff very friendly.

Points négatifs: There must be a nightclub in the building somewhere... I was on the 51st floor and there was club music Blasting all night long. And there wasn’t anything anybody could do. Music went until 2 in the morning and didn’t get much sleep.

Points positifs: Amazing hotel. The pool and hot tub were great and the rooms were spacious, comfortable and clean. The hotel staff was extremely attentive and helpful. The views of the city from the lobby and rooftop bar were spectacular. The hotel was very close to bars and restaurants. Biggest bang for your buck extremely affordable considering all the amentities it has to offer.

Points négatifs: I loved everything.

Points négatifs: Cheaper price would be more attractive

Points positifs: The view of the city at night

Points positifs: Magnifique vue, personnel tres gentil et attentionné

Points négatifs: Lagente de sécurité au bar du 73iem étages était bête comme ses pieds elles nous a fait retourner a notre chambre pour voir nos passeports franchement!

Points positifs: Rooms are cool, looks nice overall.

Points négatifs: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Points positifs: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Points négatifs: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Points positifs: Belle réception, bon emplacement, personnel sympa. j'ai eu recours au service d'étage, le hamburger n'était pas mal du tout. Je me sentais comme dans un endroit propre.

Points négatifs: C'était un peu trop cher. Il n'y a pas grand-chose à faire dans le coin. Le voiturier était ridiculement cher. Et, oui, c'est tout.

Points positifs: L'aspect de l'hôtel

Points négatifs: Il est un peu à l'écart de ce qu'il y a à faire.

Points positifs: 48$ de frais de stationnement c'est tout simplement scandaleux.

Points négatifs: Le service client était excellent. Nous avons eu un merveilleux séjour lors de notre voyage. Nous y retournerons, c'est sûr.

Points positifs: Confortable, calme personnel accueillant, à l'écoute, beau, sécuritaire De nombreux magasins et restaurants sont à une courte distance de marche Un séjour fantastique

Points négatifs: Le personnel était très mal élevé

Points positifs: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Points négatifs: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Points positifs: The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

Points négatifs: I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Points positifs: Clean facilities.

Points négatifs: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Points positifs: Location of hotel for what I wanted was good.

Points négatifs: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Points positifs: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Points négatifs: I can't think of anything! Incredible stay.

Points positifs: Cleanliness, the staff, facilities, bar, restaurant, the location!

Points négatifs: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Points positifs: Il n'y a aucun autre hôtel dans le monde comme le Westin Bonaventure.

Points négatifs: Je n'ai jamais pu me connecter à la wi-fi "gratuite" ! Très décevant pour un voyage d'affaires et internet est un besoin vital !!

Points positifs: Cool bâtiment, de bons équipements. La vue est incroyable et l'emplacement est à un court trajet de bons coins de bouffe comme Little Tokyo.

Points négatifs: La salle de bains était minuscule, il y avait un petit morceau de chewing gum collé sur la moquette de ma chambre.

Points positifs: Très bel hôtel cool. La chambre était très confortable. Très belle vue sur la ville.

Points négatifs: Proche des sites touristiques.

Points positifs: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Points négatifs: Wish Starbucks carries their normal breakfast items.

Points positifs: Views were perfect, great dining, walking distance toetro

Points négatifs: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Points positifs: Very luxurious when walking in.

Points négatifs: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Points positifs: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Points négatifs: Le personnel était merveilleux

Points positifs: Design très cool, décoration et ambiance moderne, salle de bain extraordinaire

Points négatifs: L'odeur bizarre dans la chambre, couverture très moche sur le lit

Points positifs: Super hôtel. J'ai bien aimé l'Ace. Super bar en terrasse sur le toit. Le seul inconvénient est qu'il y a de sérieux travaux dehors. J'aurais bien aimé savoir ça à l'avance. J'y retournerai sans aucun doute là-bas quand les travaux seront terminés.

Points positifs: everything besides the noise

Points négatifs: i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....

Points positifs: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.

Points négatifs: Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.

Points positifs: The restaurant was great. The beds and linens comfy. City feel is exciting.

Points négatifs: If you have an eastern facing room I hope you are a morning person.

Points positifs: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.

Points négatifs: No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.

Points positifs: love the food and the staff here! room was clean and efficient!

Points négatifs: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint. Not a deal breaker, but for $300 a night these items should be relatively perfect.