Hôtels à Westchester, Los Angeles

Points positifs: The room.

Points négatifs: The disregard for the ruckus in the next room. All night long fighting and yelling and front desk would do nothing about it.

Points positifs: Room was clean and roomy.

Points négatifs: There were no amenities. No fridge, coffee maker or microwave.

Points négatifs: I have to carry my 5 bags alone. No one helped me bc there were no enough stuff members.

Points positifs: The room

Points négatifs: They charged for parking and I was not aware but the refunded me back after I showed proof

Points positifs: Nice staff in breakfast area.

Points négatifs: False advertising on the room. The hotel gave us the smallest room on the floor, half the size of the regular rooms, but still charged us the same. There was no additional sofa bed nor separated desk area, as had been advertised.

Points positifs: Hands down one of the best hotels we have ever stayed in. It was absolutely clean and comfortable. No sounds from the airport at all. This is how all hotels should be.

Points négatifs: The hotel is brand new and still smells of fresh paint, for allergy sensitive people this could be a problem.

Points négatifs: L'emplacement de la navette, nettoyage de la chambre, mettre à jour la chambre. C'est un Hyatt Regency mais on se sentait comme une la Quinta avec un beau hall d'entrée et un restaurant. Il y a d'autres hôtels près de LAX, ne choisissez pas Hyatt Regency car il n'est pas à la hauteur du nom.

Points positifs: Calme, près de l'aéroport

Points négatifs: Le personnel de la réception était très désagréable et ne souriait pas toutes les 4 fois que je suis allé à la réception

Points positifs: S/O

Points positifs: Il était très proche de l'aéroport et il y avait des navettes toutes les 10 à 15 minutes. Très pratique. Il y a beaucoup d'endroits où manger dans le hall.

Points positifs: La proximité de l'aéroport et la propreté

Points négatifs: Le stationnement libre-service mal indiqué. le nom devrait être affiché.

Points positifs: Bien entretenu, propre, moderne et le personnel est sympa ! Tout ce dont vous avez besoin à l'aéroport!

Points positifs: La chambre était joliment rénovée.

Points négatifs: L'hôtel est en construction. Le bruit de construction a commencé à 8:00. Le personnel n'a pas pu me compenser car j'ai réservé l'hôtel en KAYAK.

Points positifs: La salle de gym est dotée d'une belle vue. De plus, le service navette est efficace.

Points négatifs: Petite chambre.

Points négatifs: La chambre était d'avoir raté un fer

Points positifs: La chambre rénovée, avec des détails modernes.

Points négatifs: Le type de fenêtre de la chambre 722 est vieux et ne correspond pas à la chambre rénovée.

Points positifs: Le personnel était exceptionnel. Très sympa et répondait à toutes nos questions. Super endroit pour les vacances. Notre chambre était également l'une des plus calme que ma femme et moi ayons séjourné.

Points négatifs: Le seul point négatif, c'était la construction en cours, c'est une rénovation importante.

Points positifs: Liked location, price, shuttle, and that decent food choices were available after 10pm

Points négatifs: Rooms rather sterile.

Points positifs: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited

Points négatifs: No suggestions. Great hotel

Points positifs: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.

Points positifs: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.

Points négatifs: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.

Points positifs: Clean, quiet.

Points négatifs: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.

Points positifs: location very convenience.

Points négatifs: none

Points positifs: tout est parfait pour l'hotel et au restaurant La Palmeraie le service ainsi que la qualité de la nourriture y sont là aussi parfaits

Points positifs: The food in the restaurant was wonderful. The bed was comfortable and the room was clean and quiet.

Points positifs: N'ayant passé qu'une nuit, nous avons bien aimé notre souper à l'hôtel.Un trés bon service, bien apprécié.

Points positifs: Excellent customer services and cannot fault them

Points négatifs: N/A

Points positifs: Outre ses tarifs très compétitifs, la situation géographique de l'hôtel tout près de l'aéroport (avec service de navette gratuit) et de la remise des voitures de location (Avis), fut très appréciée. Également, la gentillesse et l'attention du personnel à notre égard ainsi que la qualité de sa table sont digne de mention.

Points positifs: Clean, efficient, convenient to LAX. Free Wi Fi was a major plus.

Points positifs: The restaurant is excellent, and we were served by a Mexican waiter by the name of Felipe who deserves the highest praise for friendliness and professionalism.

Points positifs: Hotel très pratique car près de l 'aéroport lax. on peut s'y rendre à pied depuis l'aéroport.

Points négatifs: Le restaurant panoramique du dernier étage était fermé. Dommage ! car très agréable et vu magnifique surtout lorsque l'on arrive à la.

Points positifs: Très pratique pour un court séjour avant d'aller dans d'autres destinations.

Points positifs: For the price the hotel was not bad. It was very close to the beach and shopping areas. Transportation was quite easy.

Points négatifs: It is an older hotel and I understand that there may be problems. However, I do think that the room could have been a lot cleaner.

Points positifs: La proximité de l'aéroport et le bar-restaurant panoramique.

Points positifs: Propreté

Points négatifs: Avoir de l'eau minérale dans la chambre.

Points positifs: Dans l'ensemble, l'expérience a été de cinq personnes. Le personnel est super, le service à la clientèle est merveilleux, les chambres confortables, le hall d'entrée agréable, les restaurants et les salons.

Points négatifs: Les employés du parking étaient très serviables et agréables, mais la politique de l'hôtel en matière de stationnement est très raide. Les tarifs sont extrêmement élevés et devraient au moins offrir des privilèges d'entrée et de sortie

Points positifs: Ce que je me souviendrai le plus est le service toujours amical et serviable, de la première arrivée au départ.

Points négatifs: La piscine était un peu froide

Points positifs: Mes enfants et moi avons adoré notre séjour ... Les lits étaient confortables. Le personnel était gentil et chaleureux. Le restaurant était délicieux. J'ai adoré la piscine et le jacuzzi. Nous avons passé un excellent séjour.

Points négatifs: La connexion wi-fi

Points positifs: Propre, lits confortables et convenables restaurants à.

Points négatifs: Les pièces sont plus petites que ce à quoi je m'attendais, en particulier la salle

Points positifs: Le personnel nous a aidé avec la mise en place d'un lit bébé

Points positifs: La chambre et les toilettes étaient très propres et le restaurant pour le petit déjeuner très bon

Points négatifs: La chambre est petite

Points positifs: La piscine est agréable

Points négatifs: Les chambres sont très, très petites, le service est très mauvais. Pas recommandé.

Points négatifs: Nous avons dû attendre à l'aéroport 35 minutes que la navette vienne nous chercher. inacceptable !!

Points positifs: Le personnel est formidable. Nous avons apprécié le menu de dégustation au steak house.

Points positifs: The staff were wonderful and helpful specially D antoine.

Points négatifs: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.

Points positifs: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.

Points négatifs: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.

Points positifs: Bed was very comfortable

Points négatifs: Door to balcony was not sealed, so there was noise and air leaking in.

Points positifs: We liked the close proximity and convenience of the free shuttle to the airport terminal. The staff was courteous. The room and bathroom was clean. No noise. So all in all, this was a pleasant experience.

Points négatifs: We stayed at this hotel while we were in transit for another flight. As a result, the only thing thatvwe were looking for was a clean,quiet and cheap place ton stay by the airport. We had no other requirements: shopping, spa, swimming pool, etc... So, insight of that there was nothing negative to say about this hotel.

Points positifs: The front desk people were very polite and helpful.

Points négatifs: I stayed on the 4th floor and it was very noisy. Every noise from the hallway could be heard in the room. Also the TV turned itself off right in the middle of a program.

Points positifs: The honesty of the housekeeping staff was comendable. The safe was left open all day with valuables and money visable, and they remained untouched. The general dining room was extermely friiendly annd efficiennt.

Points négatifs: A little pricy for what it is.

Points négatifs: The hotel had a glich at their end & did not show my reservation and the hotel was completely booked.

Points positifs: The food was good as well as the room was clean and comfortable

Points négatifs: The bell service needs improvement as I need to wait for the trolley and bell boys to be available

Points positifs: Bien situé

Points négatifs: Manque de nombreuses prises électronique

Points positifs: Tout d'abord, Les employés étaient gentils. Je pouvais donc poser des questions sans pression. Deuxièmement, les équipements étaient propres dans l'ensemble.

Points négatifs: Si vous souhaitez utiliser le wi-fi, vous devez payer pour les passes quotidiens. Je ne me suis pas senti mal à l'aise.

Points positifs: belle chambre. lit confortable. tout fonctionnait

Points négatifs: Service de ramassage horrible à l'aéroport. Nous avons attendu une demi-heure pour la navette, et finalement j'ai dû appeler l'hôtel pour demander un ramassage. Les autres navettes de l'hôtel passent toutes les 10-15 minutes.

Points positifs: Je ne connaissais pas cet endroit. C'était encore mieux que ce que je pensais. Le personnel est très aimable. Un bel endroit. J'y reviendrai. Encore et encore

Points positifs: Les chambres étaient propres et confortables.

Points négatifs: Il n'y avait pas de snack-bar tard la nuit.

Points négatifs: Je n'ai pas apprécié avoir à payer pour le stationnement quand je séjourne à l'hôtel et paye pour la chambre. Mon compte en banque est maintenant à découvert de 100 $.

Points négatifs: Le parking est scandaleux, une taxe supplémentaire et pas de wi-fi gratuit. Ridicule!

Points négatifs: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.

Points positifs: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.

Points négatifs: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).

Points positifs: Breakfast fair, room excellent

Points négatifs: Good spot and facilities. A little chaotic for dinner

Points positifs: Confortable

Points négatifs: Pas de réfrigérateur dans la chambre

Points positifs: Lit

Points négatifs: Moins de poussière dans la salle de bains et la chambre.

Points négatifs: Le lit n'était pas confortable

Points positifs: Grande chambre, très calme

Points positifs: Gymnastique

Points négatifs: Le rideau de douche avait un trou, le robinet du lavabo de la salle de bains était desserré. Le bec de la douche fuit, la baignoire était bouchée, a demandé e fois des tissus et personne n'a jamais eu ma boîte

Points négatifs: J'ai essayé des chambres 4 étoiles dans d'autres hôtels et nous sommes bien mieux que le Westin. La chambre était trop petite et encombrée.

Points positifs: Les lits sont confortables.

Points positifs: Tout, le personnel était très sympathique. La chambre était propre, la piscine était chaude, le lit était confortable et la douche était super

Points positifs: Propre et élégant hôtel

Points négatifs: Ma chambre n'était pas propre. Les vêtements d'un client précédent étaient toujours dans ma chambre après l'enregistrement. Très dégoûté par le manque d'attention aux détails

Points positifs: Je n'ai jamais été déçu par cet hôtel. Excellent !

Points négatifs: The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.

Points positifs: Comfortable bedding & excellent concierge lounge breakfast.

Points négatifs: Shuttle bus frequency.

Points positifs: The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.

Points négatifs: I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.

Points négatifs: My only complaint is that the Executive floor rooms do not offer any amenities during the weekend. I checked in on Friday night as I couldn't get a flight home that night and hoped to enjoy the complimentary cocktail and breakfast which was not offered.

Points positifs: I like how clean n big the hotel was. All the staff where great and it was a great comfort relaxing

Points négatifs: I didn't like how the hotel didn't have me in there computer system after I booked online with booking. Com then once it was settled after calling they had me in for a different price then what I was told but it became all salted but I don't feel that I should of been the one to make sure everything was correct

Points positifs: Availability and design

Points négatifs: There was no option or price option for a '12 hours or less price'

Points positifs: Kind Staff, Comfort room

Points négatifs: parking price is expensive. Charges everytime u go out.

Points positifs: Excellent business ammenities and common areas, including fitness centre. Also great concierge service and event planners.

Points négatifs: The room type booked and confirmed on booking.com was not available when I checked in. Furthermore, the rate confirmed on booking.com was not what I was charged for the room. The hotel blamed booking.com for the mistake. Very disappointing. That said, after a lot of negotiating with the hotel management, they eventually matched the quoted rate. So hotel management was good.

Points positifs: Superbe hôtel , personnel charmant , service de navette vers l'aéroport super pratique , tramway en face de l'hôtel qui vous mènera vers la plage ou vers deux centres commerciaux ( 3 arrêts possible pour seulement 5 USD ! ) délicieux restaurant ...hôtel à recommander !!!

Points négatifs: rien à dire de négatif !

Points positifs: La literie était très bien. Les chambres spacieuses et assez bien insonorisée

Points négatifs: Ils avaient perdus nos réservations et lors du premier séjour une des chambres n'était pas très propre. Par rapport au prix il est dommage de ne pas avoir internet gratuit.

Points positifs: The bed was great, service was pretty good as well.

Points négatifs: Not sure whether it was an issue with the hotel or booking.com but the hotel did not have our reservation when we got there and needed to contact booking.com for the record and confirmation while we stand in front of reception. It made the registration most unpleasant after a long journey.

Points positifs: Easy check out and close to LAX. The waiter for our dinner was very attentive.

Points négatifs: The bedskirt was stained, the staff at the hotel lobby bar were terribly slow (waited 15mins before being able to order and asked for assistance multiple times). The hotel swimming pool needs a facelift, looks old and worn. The room airconditoner kept turning off, had to wake up mulitple times to turn it back on.

Points positifs: The hotel was very close to the Airport. Was serviced with an Airport Shuttle & was easy to navigate into the tourist areas with the help of a hire car & navigation system

Points négatifs: Was pretty expensive for the first night (compared to other LAX airport hotels) but got a great deal for our second night/late check out.

Points positifs: I loved the idea that the total hotel was smoke free. My room was so relaxing. I enjoyed every moment in my room. Your gifts shop carried some very unique items that I bought because I had not seen these items anywhere else and they made perfect gifts.

Points négatifs: The hotel seemed very cold to me. I had to wear a sweatshirt everyday and I am sure the outside temp was at lead 1oo degrees. I was also disappointed when I went to go to the lunch cardt on Sunday and there was none. I did not get my lotion, shampoo, conditioner and soap replaced daily. I loved the fragrance and used much of what I did get. I even liked the scent so much I went down to the gift shop to see if the lotion was sold there. The other down side for me was the fact I earned a free weekend day however I only have three weeks to take advantage of that. Since it is summer those weekends are already booked. I would have loved to have brought my husband to thise hotel so he could experience and traquility that I did.

Points négatifs: When I checked in they did not have my reservation. I had the confirmation from Booking.com. This delayed my checkin and could have resulted an a no vacancy as they seemed quite full. I was not pleased.