Hôtels près de Microsoft Theater - Los Angeles

Points positifs: Extremely clean and comfortable room

Points positifs: Very Classy, beautiful design. very comfortable

Points négatifs: Having to switch from elevator to elevator

Points positifs: Location is great and cleanliness and comfort of the room

Points négatifs: Room and hotel services are not as expected.

Points positifs: Staff provided amazing customer service and the food provided in the buffet breakfast was exceptional.

Points négatifs: Drinks by the pool were very expensive. Unable to store personal items in the fridge.

Points positifs: Customer service!

Points négatifs: Have to go to the top floor transferring to another elevator to go down to my my room floor.

Points positifs: Le confort, le design, la vue spectaculaire,

Points positifs: The view is breathtaking and the rooms are pleasant and generally pretty functional.

Points négatifs: The only two negatives of the hotel were the elevator situation. For almost all the rooms you have to take two elevators to get to the lobby. If you have a car- you'll take a third. Also parking is expensive but this IS LA afterall.

Points positifs: La chambre était spacieuse, une vue incroyable.

Points positifs: Le personnel notamment Sharon ( exceptionnellement gentille ) La piscine Le service Le petit-déjeuner

Points négatifs: Seul bemol la chambre n était pas faite tous les jours !

Points positifs: L’hôtel intercontinental présente de nombreux avantages, et deux grands différenciateurs. il est tout d'abord très bien situé, en plein centre ville et au carrefour de tous les transports (métro, principales artères de LA, Hollywood à une demi-heure en ligne directe, Santa Monica à moins de 1h,...). Ensuite, il propose une vue incroyable depuis le 73ème étage sur tout LA : il faut admirer cette vue de jour, comme de nuit, ou, encore mieux, au lever du jour, ou au crépuscule, en sirotant un verre de vin ou un cocktail sur la terrasse. Les vues de chambres (par exemple nous étions au 58ème) sont à couper le souffle, les baies vitrées étant vastes et au raz du sol. l'hotel propose également, au 7eme, un piscine, parfaitement tenue, comme tout dans cet établissement, où tout est impeccable.

Points négatifs: Ce n'est pas de la responsabilité de l’hôtel, mais on peut regretter un peu l'environnement du centre ville sous l'angle social : on voit des "homeless" un peu partout, et la misère humaine cotoyer les fastes d'une ville d'une immense richesse. A preuve, en faisant une promenade de 3 heures traversant Downtown de part en part (de l’hôtel jusqu'à Los Pueblos de LA, le centre historique), on a du en rencontrer une cinquantaine. Ces gens ne sont pas dangereux en soi, étant plutôt déboussolés et vivant dans les turpitudes de la drogue et de l'abandon, mais celà ternit l'ambiance du centre ville. D'ailleurs, on voit bien que la vie nocturne, et touristique se passe ailleurs, à Hollywood ou sur la côte.

Points positifs: Good location

Points négatifs: Some charges were not mentioned at the time of booking.

Points positifs: Aucun

Points positifs: La situation de l'hôtel était très bien situé

Points négatifs: Le parking était horrible !

Points positifs: Calme, très différent de tous les hôtels dans le quartier bon prix

Points négatifs: La configuration de certaines chambres est un peu compliquée.

Points positifs: super nice staff, even 2 am warm welcome Spacious room and cool design

Points négatifs: poor breakfast hot water problems

Points positifs: Beautiful hotel close to everything downtown. Pool is awesome too. Breakfast included is really a nice touch. Food menus at the bar, pool and dining room were good but quite limited - more healthy options would be good. Staff were very accommodating- our first room was just not suitable but they more than made up for it by moving us to a beautiful room with a great view! Thx to Wes for getting us into Bestia!

Points positifs: magnifique chambre et superbe hôtel historique, très animé et à l'accueil très chaleureux, qui propose plusieurs bistrots et bars. Ambiance assurée.

Points négatifs: La belle piscine à l'ombre le matin et inaccessible l'après-midi car bondée et pas de check in possible avant à 16 heures...

Points positifs: Great locale, good vibe in common areas

Points négatifs: Abysmal gym (can’t even call it a gym), needs sound proofing between rooms - could have heard a pin drop in the room next door. Really bad.

Points positifs: L'emplacement.

Points négatifs: Petit déjeuner très moyen. Chambre petite et j'ai dû attendre 16h pour le check-in. Le lendemain j'ai dû partir avant 12h.

Points positifs: The staff was extra friendly and the hotel was clean nicely remodeled. We stayed for 2 nights for a Laker game. The location made it easy to walk to the game and surrounding restaurants. During our stay the hotel had their annual Halloween party which was free for guests, the party was lively with lots of spooky characters. We really enjoyed our stay! We will be back.

Points négatifs: The rooms were a bit small and the elevators were somewhat slow during the busy times.

Points positifs: Very spacious room, great views of downtown and Hollywood sign, super comfortable bed!

Points positifs: Si vous choisissez de visiter LA sans voiture, la localisation est parfaite car à quelques minutes du métro. L'hôtel à un très beau lobby et le personnel est très agréable. J'ai réduit mon séjour d'une nuit et elle n'a pas été facturée ce qui est appréciable. Je conseillerai cette hôtel à des jeunes car la clientèle est branchée ! Pour visiter downtown je le conseille.

Points négatifs: Notre chambre était sombre mais j'avais demandé au calme, donc elle était à l'arrière.

Points positifs: The staff was amazing. The price of the room on Halloween night was amazing considering our other options. The room we had was beautiful and we were given an upgrade. The only downside was the insane price to park overnight. 7pm - noon. $45 plus 5 was added to our bill!!! That is unreal!!! It makes no sense to me because you have a huge parking lot right next door with parking offered for half that. Also the price advertised online was less than what was charged to us. Then to see additional amounts added on top of the 45 was stupid. I feel like the price.of your rooms are so great considering location and quality being charged 1/4 of the room price for parking is awful. $25 a night would be fair and not heart stoping or a reason I pick another hotel. Your hotel was the only one that charged extra for a guest to park. It should be included, 25 bucks or free with validation from dining in your hotel!!

Points négatifs: The beds, the huge TV, the shower, the art, the staff, everything about the room and even the view!!!

Points positifs: Bel hôtel bien placé et très bien décoré. Chambre bien équipé et calme. Le bar piscine est très agréable.

Points négatifs: Petit déjeuner un peu simple

Points positifs: One of a kind place.

Points positifs: Water in a carton!

Points positifs: Belle réception, bon emplacement, personnel sympa. j'ai eu recours au service d'étage, le hamburger n'était pas mal du tout. Je me sentais comme dans un endroit propre.

Points négatifs: C'était un peu trop cher. Il n'y a pas grand-chose à faire dans le coin. Le voiturier était ridiculement cher. Et, oui, c'est tout.

Points positifs: L'aspect de l'hôtel

Points négatifs: Il est un peu à l'écart de ce qu'il y a à faire.

Points positifs: 48$ de frais de stationnement c'est tout simplement scandaleux.

Points négatifs: Le service client était excellent. Nous avons eu un merveilleux séjour lors de notre voyage. Nous y retournerons, c'est sûr.

Points positifs: Confortable, calme personnel accueillant, à l'écoute, beau, sécuritaire De nombreux magasins et restaurants sont à une courte distance de marche Un séjour fantastique

Points négatifs: Le personnel était très mal élevé

Points positifs: Cleanliness

Points négatifs: Our tub was overfilling with water the drain was clogged

Points positifs: Location

Points négatifs: Public bathrooms were dirty and trash bins over flowing on two different days and other public room are “tired” they need to be remodeled furniture recovered....

Points positifs: Belle situation Chambre confortable Personnel aimable

Points négatifs: Internet payant dans la chambre Parking très cher

Points positifs: The staff was super nice!

Points négatifs: No Complaints (...unless you want to make parking $20 cheaper or so :) )

Points positifs: The check in process was quick and the staff was friendly. We attended a LA Phil concert and the location to the Walt Disney Concert Hall was a five minute walk. The rooms were clean and the lobby was inviting. Staff was friendly and accommodating. Loved the food and service at the Noe' Restaurant and Bar.

Points négatifs: Nothing. Loved it all.

Points positifs: The hotel was nice, but not over the top fancy. Definitely NOT a 4.5 star hotel. We ate at Noe and had the filet mignon, OMG it was the best food I think I have ever had! The Noe staff was super great.

Points négatifs: The cost of the hotel didn't justify the amenities. I mean, there was nothing fancy about the hotel, so why should it cost $450 to stay the night there especially when there was no special events happening that night. Also, $52 for overnight parking....are you kidding me?!?! It was WAY TOO PRICEY for what you get.

Points positifs: The location

Points négatifs: My first room was not clean. I asked to be switched to a different room and my new room was missing furniture. I don’t want to get anyone in trouble but I’d like to say that the staff could use some training in customer service over the phon

Points positifs: Good location pleasant staf

Points négatifs: Did not feel like a 4.5 star hotel. More like a 4

Points positifs: Great location and very nice looking hotel.

Points négatifs: The elevator seems out of date and doesn’t always work right. Several times it stopped on floors where no one was waiting and the floor was not pressed. It also seemed very slow. Not that big of deal but it could use an upgrade.

Points positifs: Good choices. Good location

Points négatifs: I had to ask for coffee refill twice. The room wasn't crowded and the wait staff was pleasant. But I wouldn't think that I'd have to ask for coffee.

Points positifs: The location is great and was easy to access late at night. The lobby is beautiful and the staff was friendly. We arrived after midnight and were hungry. Appreciated the restaurant being accommodating as they were closing. Excellent food!

Points négatifs: The rooms are fine and clean, but really nothing extra special. The vanity area is way to small. Valet pricing cost is extremely high and self parking wasn't really an option late at night and in downtown a woman and her 11 year old son.

Points positifs: If you want to culture in the center of Los Angeles without the need of a vehicle stay at the Omni not only can you walk to the Disney concert Hall to MoCA and to the Broad Museum but a courtesy car will take you here and there. So although parking is expensive at about $50 a night one does not have to use Uber taxi or other expensive transportation Upon arrival we were upgraded to the upper floor which included an evening cocktail hour and snack and breakfast the next morning which was delicious Our king size room was spacious and comfortable with a nice view of the city all in all we would stay here each and every time we return to Los Angeles

Points négatifs: Le personnel était merveilleux

Points positifs: Design très cool, décoration et ambiance moderne, salle de bain extraordinaire

Points négatifs: L'odeur bizarre dans la chambre, couverture très moche sur le lit

Points positifs: tout en plus du bruit

Points négatifs: je vais dans cet hôtel et la plupart des chambres que j'ai eue sont sujettes à beaucoup de bruit à cause des travaux. c'est un vrai bourdonnement

Points positifs: Super hôtel. J'ai bien aimé l'Ace. Super bar en terrasse sur le toit. Le seul inconvénient est qu'il y a de sérieux travaux dehors. J'aurais bien aimé savoir ça à l'avance. J'y retournerai sans aucun doute là-bas quand les travaux seront terminés.

Points positifs: I love the Ace aesthetic and have stayed at there other locations as well. The location is great and the decor is beautiful. However, the staff wasn’t the most friendly considering the high prices customers pay to stay here.

Points positifs: Bâtiment de toute beauté ! Très jolie décoration : chambre ultra moderne (aspect industriel béton). Bien placé pour découvrir downtown. Quartier où on se sent en sécurité. Joli roof top. Personnel très pro et sympathique.

Points négatifs: Chambre un peu humide Piscine très petite (taille d’un grand spa)

Points positifs: It was an easy Uber ride from the airport, cafe in the lobby, corner room was super quiet. Staff very very helpful and caring.

Points négatifs: When I arrived at 1am, there was a little party going on in the room next to me, the walls are so thin. Exposed industrial style, there is no sound proofing going on. I had to ask to move to a quiet room. One elevator didn’t work, my room key didn’t work, I had to go to the lobby 3 times, the 4th time someone had to come up to let me in. It took 45 minutes to get into my room.

Points négatifs: They had no power and didn’t offer a refund.

Points positifs: Good restaurant in hotel and location to shops and clubs

Points négatifs: Door men very busy

Points négatifs: They forgot our room service order, had to call back over an hour later to re order the meal we had been waiting on. our TV went out at least 15 times, meaning strangers had to come in and out of our room multiple times, had to change clothing each time, our phone did not work, another call to engineering, but that didn’t fix it, so we had to keep calling using cell phones, and to top it off, they put us directly below the rooftop house music party so we had to hear the thumping and vibrations for hours, when we really needed rest for the following day. Why book that room if this is a major obvious issue? We had to get walked over to a different floor in the middle of the night to sleep for the night with no key to our actual room. So awkward. It was really disappointing. All we got offered was ear plugs and a free coffee for the inconvenience. We thought we could rely on the hotel for a solid comfortable weekend, but it was very very subpar. Decoration is also super outdated, feels/looks like a prison cell.

Points positifs: La deco La taille de la chambre Le calme pour un établissement Downtown La literie hyper confortable Le roof top

Points négatifs: Dommage qu’on ne puisse pas accéder au rooftop avec (Grands) enfants après 19h... interdits au moins de 21 ans! Très habituel pour les États Unis certes!

Points positifs: La situation de l’hôtel, le design des chambres. Le roof-top bar.

Points négatifs: Le prix du parking, et les chambres sont un peu bruyantes.

Points négatifs: I asked for a room far from the elevator and they gave me the room right next to the elevator. Did not, apparently, even bother looking at my request. I had to wait an hour past check-in time to get that room.

Points positifs: - L'emplacement parfait - les chambres toujours aussi agréable dans les Hôtels Ace

Points négatifs: - la propreté de la piscine tout simplement inadmissible. Les personnes qui ne sont pas de l'hôtel se tiennent mal et le service ne fait rien pour nettoyer ou demander un peu plus de savoir vivre : Cannettes qui traînent, papiers mouilles qui baignent dans la piscine ou sur le bord et chien qui traîne au bord de l'eau... - le personnel peu friendly mise à part le Valet, adorable, mais le lobby ou le bar sont peu souriant et peu serviable. Habitué des Ace Hotel c'est la première fois que j'ai ce sentiment.

Points positifs: - Emplacement incroyable sur la Broadway Street (proche du métro et des bus) - Personnel très accueillant et sympathique - Rooftop et piscine - Qualité des chambres (douche et literie) - Coffre-fort - Location gratuite de vélo ! (un vrai+)

Points négatifs: - Assez bruyant la nuit (notamment les soirs de week-end) - Devoir encore payer les collations présentes dans la chambre et le mini-bar (vu le prix de l'hôtel) - La moquette au sol

Points positifs: This hotel is historic! The building and the interior are amazing! Stylish and charming! The stuff were all extremely kind and responsive all the time! They are flexible, gentle and polite. Thank you! A super good restaurant and bar in-house.

Points négatifs: Nothing