Avis des utilisateurs
Note globale
7,2
Bien
Basé sur 148 avis
Embarquement
7,3
Confort
7,5
Équipage
7,5
Divertissement
6,8
Repas
6,8
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Infos Malindo Air
| Code IATA | OD |
|---|---|
| Itinéraires | 50 |
| Itinéraire le plus populaire | Kota Bharu à Kuala Lumpur Subang |
| Aéroports desservis | 25 |
| Aéroport le plus populaire | Aéroport international de Kuala Lumpur |
Commentaires récents
Avis des clients
17
25
6
9
7
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8,3
Points négatifs : More food variety
avis de
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6,6
Points positifs : Very smooth and easy process boarding and taking off
Points négatifs : No entertainment
avis de
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8,0
Points négatifs : delayed landing because of chinese reasons
avis de
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6,0
Points négatifs : delayed 2 times.
avis de
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10,0
Points positifs : A nice experience overall. Flight was quiet so plenty of personal space.
avis de
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8,3
Points positifs : Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Points négatifs : No entertainment options. Little to no food service.
avis de
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2,3
Never again on Malindo
Points positifs : The crew are ok. They should find jobs with other, better airlines.
Points négatifs : Flight delayed on both legs. Delay management horrible, call centre was worse.
avis de
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2,3
Changed flight time with no communication and no apology
Points positifs : Average flight
Points négatifs : Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!
avis de
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9,0
Fully satisfied
Points positifs : Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Points négatifs : Flight wasn't on time to and from HKG.
avis de
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8,0
Points positifs : The staff were very kind, the seat had a great amount of leg room.
Points négatifs : There was no alcohol on the flight.
avis de
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2,3
Mediocre service
Points positifs : Getting out of the plane
Points négatifs : getting in the plane. No working tablet. Poor food.
avis de
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5,6
Degrading quality
Points positifs : Crews are nice.
Points négatifs : Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.
avis de
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4,3
Change
Points négatifs : The airline
avis de
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10,0
Excellent services
Points positifs : For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Points négatifs : Nothing.
avis de
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6,3
Good airlines
Points positifs : The service is good in general.
Points négatifs : The boarding process could be improved.
avis de
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8,0
Favourite local airline
Points positifs : The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Points négatifs : The food is rather meh, does not stand out
avis de
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6,3
Points négatifs : The flight was over 5 hours delayed and they offered no compensation or extra meal.
avis de
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8,0
Points positifs : Leg space and good arm rest
Points négatifs : No in flight entertainment (movies)
avis de
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8,0
Points négatifs : Cramped seats
avis de
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5,3
Ok for short trips
Points positifs : The seats are more comfortable compared to the other budget airlines.
Points négatifs : The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.
avis de
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10,0
Points positifs : I have flown Malindo before and I have been happy about tbeir customer service.
avis de
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2,0
The most unorganised flights I've ever been on.
Points positifs : In flight meal.
Points négatifs : Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.
avis de
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7,6
Good budget flight
Points positifs : Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Points négatifs : The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
avis de
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7,6
Good budget flight
Points positifs : Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Points négatifs : The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
avis de
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9,3
Points positifs : Service and comfort with blanket, and entertainment movies.
Points négatifs : Luggage collection rather late in Bali.
avis de
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8,0
Good flight
Points positifs : No fuss, well organised.
avis de
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8,0
Good flight 2
Points positifs : Same as previous, no fuss.
avis de
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4,3
Both flights delayed
Points positifs : Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Points négatifs : Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
avis de
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8,6
Business Week in KL
Points positifs : Ease of booking and 30kg baggage allow all included in quoted flight cost
Points négatifs : Food quality appears to be falling down in variety and quality
avis de
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3,0
Points négatifs : Turbulence
avis de
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10,0
Points positifs : Good service and good plane.
avis de
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7,6
Points positifs : food, service
Points négatifs : nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.
avis de
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6,0
Good for short trips
Points positifs : You can check-in luggage for free. Not like Airasia
Points négatifs : Delays, of course.
avis de
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8,0
Nice to have free luggage allowance of 30kg
Points positifs : The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.
avis de
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10,0
Points positifs : I was very impressed given it is a budget airline.
avis de
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8,6
Very good service and fantastic price
Points positifs : somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.
Points négatifs : my expectations were more than met.
avis de
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8,0
Budget with comfort
Points positifs : Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.
avis de
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10,0
Malindo Air is top of the line!
Points positifs : Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!
avis de
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2,0
Disgraceful security - never again
Points positifs : Read trip advisor Will never use them again They will have an accident and it will be their fault
avis de
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8,0
Good.
Points positifs : something
Points négatifs : something
avis de
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10,0
Very Nice Service and comfortable flight
Points positifs : The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
avis de
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10,0
Nice flight
Points positifs : Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.
avis de
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8,0
Points négatifs : There are small snack & water given previously, but now only water.
avis de
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2,0
Points négatifs : Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
avis de
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2,0
No fight
Points positifs : Nothing
Points négatifs : Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund
avis de
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7,3
Points positifs : Proactively checking the boarding pass to shorten que of the boarding process.
Points négatifs : Delayed
avis de
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8,0
Points négatifs : Cabin very hot. Aircond broken??
avis de
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4,0
Points positifs : Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Points négatifs : Nothing
avis de
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2,0
Points positifs : Nothing
Points négatifs : Evrything
avis de
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8,0
Not bad
Points positifs : Pretty on time
avis de
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7,3
Points positifs : Good legroom and friendly crew
Points négatifs : They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
avis de
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10,0
Points positifs : Every thing in the flight was excellent.
Points négatifs : Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.
avis de
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7,6
Points positifs : Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Points négatifs : No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
avis de
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4,0
Efficient but cold
Points positifs : It was on time there was plenty of space for carry-ons
Points négatifs : The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)
avis de
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8,0
Could improve
Points positifs : Comfortable, on board flight menu was good, no delay.
Points négatifs : Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.
avis de
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8,3
Slow boarding process
Points positifs : Nice flight crew, comfortable cabin
Points négatifs : Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!
avis de
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7,0
Cheap and comfortable but expect delay
Points positifs : Flight, seats, food
Points négatifs : Gets delayed 90% of the time.
avis de
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8,0
Points positifs : Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.
Points négatifs : No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.
avis de
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4,0
Comfort.. but delay...
Points positifs : Comfort of seat
Points négatifs : Delay..
avis de
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3,6
Comfort.. and Delay
Points positifs : Comfort of seat
Points négatifs : Delay.. Almost 3 hours.. Technical problems
avis de
Statut du vol
Itinéraires proposés par Malindo Air
Aéroports populaires desservis par Malindo Air
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport Kuala Lumpur Subang (SZB)
- Aéroport Aéroport Intl de Langkawi (LGK)
- Aéroport Aéroport international de Penang (PEN)
- Aéroport Kota Bharu (KBR)
- Aéroport Singapour Changi (SIN)
- Aéroport Kuala Terengganu (TGG)
- Aéroport Johor Bahru (JHB)
- Aéroport Alor Setar (AOR)
- Aéroport Kuching (KCH)
- Aéroport Aéroport Intl de Jakarta (CGK)
- Aéroport Kota Kinabalu (BKI)
- Aéroport Bangkok Aéroport Intl Don Muang (DMK)
- Aéroport Tiruchirapally Civil (TRZ)
- Aéroport Perth (PER)
Coordonnées de Malindo Air
- OD Code IATA
- +603 7841 5388 Appeler
- malindoair.com Consulter
Présentation de Malindo Air
La compagnie aérienne Malindo Air est basée à l’aéroport international de Kuala Lumpur. Cette compagnie malaisienne dispose aussi de hubs secondaires à l’aéroport international de Penang et à l’aéroport international de Kota Kinabalu. Elle propose des vols vers plus de 55 destinations en Malaisie, en Asie et vers l’Australie. Avec plus d’une dizaine de destinations en Chine ou en Inde et une vingtaine de destinations en Malaisie, c’est une compagnie incontournable pour découvrir la variété des cultures et traditions de l’Asie du Sud-Est ainsi que les îles de la région.
La compagnie aérienne créée en 2012 propose principalement des vols à bord de Boeing 737-800 et de Boeing 737-900ER. Ces deux types d’appareils effectuent des vols avec une configuration à deux cabines dont une classe de type Economy et une classe de type Business. Les passagers qui voyagent en cabine économique peuvent emporter en cabine un accessoire personnel et un bagage à main de 7 kg maximum et de dimension 56 cm x 36 cm x 23 cm. L’accessoire personnel peut être un sac à main ou une sacoche d’ordinateur portable.
Les sièges de la classe Business sont plus spacieux et peuvent être inclinés davantage que ceux de la cabine Economy. Les passagers qui optent pour la cabine Business ont aussi l’avantage de pouvoir transporter deux bagages d’un poids maximum de 10 kg en cabine en plus de leur accessoire personnel. Ils peuvent également enregistrer un bagage de 40 kg maximum en soute sans supplément.
Malindo Air est membre du groupe indonésien Lion Air Group, au même titre que les compagnies aériennes Lion Air, Batik Air, Wings Air et Thai Lion Air. Malindo Air a conclu des accords de partage de code avec Turkish Airline et des ententes interlignes avec des compagnies comme All Nippon Airways, Oman Air ou encore Qatar Airways.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.