Pointe Hilton Tapatio Cliffs Resort

Points négatifs : Finding cockroaches in my kids beds and in the pools

Points positifs : Room was updated and large enough for 6. Really nice views of the mountains all around and close by restaurants or other food. No outside food/drink policy wasn't enforced with children, so at...

Points négatifs : Check in- took an hour, there was a line of 20 when I walked in, I checked in via the app and selected a digital key, but I still had to go through the whole process. Front desk staff aren't very ...

Points positifs : Bit dated but not bad

Points négatifs : They charged a 75.00 fee that was not explained when i asked.was told it was an amenities fee when I checked in which was told there would be one on the website at checkout then they changed me another amenities fee at checkout doubt I will ever go back

Points positifs : The food was very good

Points négatifs : The air conditioner made so much noise they had to move me to another room the water temperature was too hot in the shower pressure too little also the door to my new room I had a broken lock and did ...

Points positifs : The pool.

Points négatifs : AC went out in the room at 10:00pm. Started calling the front desk then, didn't get moved into new room until 1:30am. Too many people.