Hôtels à Porto Alegre

Points positifs: Propre, belle chambre. Avant le petit-déjeuner gratuit (café, jus de fruits et en-cas) pour les voyageurs sur les vols précoces qui partent avant le petit-déjeuner, le service commence à 6 heures du matin

Points positifs: L'hôtel était agréable, propre et le personnel était sympa. La proximité de l'aéroport était super. J'ai quitté l'aéroport à 4 heures du matin et il y avait du café gratuit à la réception (un grand plus pour moi). Je le recommande sans hésiter.

Points négatifs: J'ai eu du mal à me connecter au Wi-Fi, et la pomme de douche aurait pu être nettoyée un peu - de l'eau pulvérisée dans toutes les directions. Si j'avais eu une goupille de sécurité avec moi, j'aurais nettoyé moi-même. J'ai donc fini par utiliser l'accessoire portable. Enfin, le service de navette de l'hôtel à l'aéroport aurait pu être complémentaire - c'est littéralement à deux minutes de route. Cependant, ce n'était certainement pas cher.

Points positifs: Convienient to ap. Clean. Free shuttle from ap but you have no way to know.

Points négatifs: Paid for king, got queen sized bed. No coffee in room. If you didn't pay for breakfast they didn't want to give you coffee but another guest told us it was free. Stayed 2 days but had go back down the 2nd day as our keys wouldn't work. No free shuttle back to ap. Told us a snack was free between 4-6 am but when we arrived near 6, they said that they had already put it away and didn't even want to give us coffee. Would not stay here again.

Points positifs: Comfortable and easy access by the airport. Nice breakfast buffet

Points négatifs: Le dîner.

Points positifs: I was very well impressed with the high level of service the hotel provided and loved how clean this hotel is is also the quality of food served after hours!

Points négatifs: Depending on where your room faces - there's a night club that plays extremely loud music that vibrates inside your room (#224) I couldn't sleep and the hotel was full. The next morning at 0630 I called up again anf they had a room and moved me right away this time the room 415 faced the front of the property and was much better. I though I was going to have a better.night sleep.. well it was very noise again..so I checked outaide and thia time the street was.quiet. So iI open.my room and the very.loud noises where.coming from down the hall..called reception abd was i formed they had a empowerment convention and it should last till 2400..I called at 2330. And it was.not much quieter. I realise this is Brazil and Brazilians are loud. Not micj can be done there.

Points positifs: Il est situé très centralement tout à fait en sécurité et il y avait beaucoup de restaurants dans le voisinage

Points négatifs: L'établissement

Points positifs: The staff are very professional and cheerful.

Points négatifs: the rate is high!

Points positifs: Excellent location, next to a nice mall and many restaurants

Points négatifs: A bit pricey specially when they add a high surcharge to the published rate

Points positifs: Price and location was convenient

Points négatifs: The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.

Points positifs: Staff is helpful. Nice breakfast.

Points négatifs: The bathroom is not too old fashioned.

Points positifs: Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown.

Points négatifs: There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.

Points positifs: The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn.

Points négatifs: The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.

Points positifs: Rien

Points négatifs: La première nuit est à payer à l'arrivée. Les chambres sentent le tabac, le renfermé et/ou sont bruyantes. Hotel mal situé. très différent de la vision que l'on s'en fait depuis le site.

Points négatifs: Accueil déplorable, équipe incapable de donner des renseignements sur la ville, chambre horrible avec très forte odeur de tabac qui ne correspond en aucune façon aux photos mises sur le site de réservation. Hotel très excentré situé en face de la gare routière donc très bruyant

Points positifs: The pool was small but nice with a beautiful view of the harbour

Points négatifs: I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....

Points négatifs: The swimming pool was not accessible.

Points positifs: La serviabilité et l'accueil du personnel.

Points négatifs: L'hôtel se situe dans une rue assez mouvementée et bruyante.

Points positifs: The lobby and the bar.

Points négatifs: AC not working well and the rooms seem to be old and dusty

Points positifs: Le personnel, le service de restauration dans le lobby

Points négatifs: Style un peu guindé, côté vieux de la déco des chambres, vue sur le mur d'en face

Points positifs: Une fois à l'intérieur, c'est un bel hôtel, très propre et bien entretenu.

Points négatifs: Nous n'avons pas trouvé le personnel très touristique, surtout les touristes anglophones. En raison de la barrière linguistique, ils étaient soit incapables, soit peu disposés à être très accommodants. L'emplacement est dans une zone de déroute de la ville, pas un bon quartier pour les piétons.

Points négatifs: THE shower office the bathroom.