Hôtels à Puerto Morelos

Hôtels à Puerto Morelos

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  Prix moyen (nuit en semaine) : 260 €
  Prix moyen (nuit le week-end) : 220 €

mois le moins cher

13%

baisse des prix estimée

période la plus chère

49%

hausse des prix estimée

(prix moyen sur les 2 dernières semaines)

dim. - jeu.

(nuit en semaine)

(prix moyen sur les 2 dernières semaines)

ven. et sam.

(nuit le week-end)

Questions fréquentes sur la réservation d’un hôtel à Puerto Morelos

Combien coûte un hôtel pas cher à Puerto Morelos ?
Au cours des 3 derniers jours, les utilisateurs KAYAK ont trouvé des chambres doubles à Puerto Morelos à partir de 10 €. Le prix moyen est de 154 €.
Combien coûte un hôtel à Puerto Morelos ce soir ?
Au cours des 72 dernières heures, des utilisateurs ont trouvé des hôtels à Puerto Morelos pour ce soir à partir de 35 €. Des utilisateurs ont également trouvé des hôtels 3 étoiles à partir de 35 € et des hôtels 4 étoiles à partir de 40 €.
Comment trouver un hôtel à proximité ?
Découvrez nos cartes d'hôtels et trouvez une chambre à proximité.

Où dormir à Puerto Morelos ?

Avec nos cartes d'hôtels, trouvez une chambre dans le quartier idéal à Puerto Morelos : boutiques, restaurants, bars ou attractions touristiques, vous pouvez choisir votre priorité.

Meilleurs hôtels à Puerto Morelos

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Jolie Jungle - Puerto Morelos - Bâtiment
1
9,4 Excellent (106 avis)
dès 98 €
Présentation Avis
Leona Vicario ne manque pas de choses à découvrir: Jolie Jungle se trouve à seulement 9 min en voiture de Puerto Morelos Adventure. Les équipements et services proposés incluent un personnel polyglotte et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Très joli bungalow, au milieu de la jungle. Propriétaires très sympathiques.
9,5 Excellent
Points positifs: Wonderful hosts. Beautiful spot.
10,0 Excellent
Points positifs: Tout était super! Gentillesse des propriétaires. le cadre, la propreté. Le diner était parfait Nous conseillons cet établissement.
8,3 Excellent
Points positifs: Location was beautiful
Points négatifs: No ac
9,5 Excellent
Points positifs: Le calme en pleine nature, cases Mayas typiques et confortables. Propriétaires très sympathiques, qui nous ont accueillis chaleureusement. Nous avons même eu la possibilité de déjeuner malgré notre arrivée tardive en début d'après-midi, la propriétaire nous a fait un repas local et très bon....Nous avons également diné, très bonne cuisine préparée par le propriétaire. De plus, tous les deux parlent très bien français...Gens très accueillants avec qui nous avons pu échanger. Nous garderons un bon souvenir de notre passage à Jolie Jungle.
Points négatifs: RIEN
8,8 Excellent
Points positifs: Great central space / restaurant with giant chess, hammocks and pool table that the kids enjoyed. Beautiful swimming pool. Lovely setting surrounded by nature and convenient location near Puerto Morelos and lots of Cenotes. The wifi doesn't work well, which could be a good or a bad thing depending on your perspective. Fine for us (an electronic detox) but could be awkward if you're planning to do lots of internet research on the spot about where to go.
Points négatifs: There are bikes to use but none for kids smaller than about 10-12, which is a shame.
10,0 Excellent
Points positifs: Lovely secluded location in the middle of the jungle. Anais was super super helpful and accommodating to us. It’s near a beautiful fishing town with some lovely local restaurants.
10,0 Excellent
Points positifs: The staff were exceptional. Our bungalow was wonderfully clean, comfortable and romantic. We highly recommend Jolie Jungle to anyone interested in a unique, friendly, special experience.
9,5 Excellent
Points positifs: Lodging was excellent, well cared for grounds and pool. Food was very good and prepared with care. We had a wonderful shamanic experience in the Temazcal sweat lodge. It was a lovely time. Great for children.
9,3 Excellent
Points positifs: Beautiful jungle setting. The owner was friendly. Quiet place.
10,0 Excellent
Points positifs: Absolute astonishing location in the jungle. Very nice staff, awesome pool. Perfect place for relax.
9,3 Excellent
Points positifs: Wonderful, friendly hosts and delicious food. Cute, comfortable bungalows in the jungle
Présentation Avis
Les pieds en éventail sur la plage, cet établissement dans le secteur de Puerto Morelos se trouve à 2 km de sites comme: Plage Ojo de Agua, Récif de Puerto Morelos et Place de Puerto Morelos. Église catholique San Jose et Marché d'artisanat se trouvent également à moins de 2 km de distance.
8,0 Excellent
Points positifs: The staff very nice , the location beautyful ,nice garden with some local iguana, very good spa
Points négatifs: It is a clothing optional location with some places where sex is allowed but to see somebody having sex is very rare ,
10,0 Excellent
Points positifs: Amazing experience! Hard to feel good in other places after you've been to Desire Pearl :) Top services, very friendly and professional staff, paying attention to all needs. Very good food with plenty of options. Fresh fruits and coconuts from the property served daily. The activities are fun and helps you interract better with the other guests. Besides the all inclusive resort, the couples-only experience with adults activities makes the difference.
Points négatifs: Everything was perfect!
10,0 Excellent
Points positifs: Great staff, they remember your name, Enjoyed the total body O seminar. Hot tub and pool were incredible, activities for those who wanted. Good participation at theme nights.part
Points négatifs: Air conditioning in the room
10,0 Excellent
Points positifs: Personnel très accueillant et souriant
Points négatifs: Rien négatif
10,0 Excellent
Points positifs: Staff was incredible, beautiful property and comfortable rooms.
Points négatifs: Food was hit or miss and the SUPER loud music at the pool was off-putting at times.
10,0 Excellent
Points positifs: The staff are amazing, food is great and the pool play makers are fantastic and a lot of fun. Great customer service
Points négatifs: N/A
8,3 Excellent
Points positifs: The staff is amazing and truly goes out of their way to make you comfortable.
Points négatifs: The nightclub music could be better. Also the facility could use a bit of a facelift. It’s starting to show wear & tear.
9,5 Excellent
Points positifs: Best customer experience ever. They are truly experts in training/motivating their staff to go the extra mile for the guests. Ultra relaxing stay, resort is a picture perfect postcard and friendly staff make it an amazing stay.
Points négatifs: Breakfast was really good but lunch/dinner quality could be better.
9,3 Excellent
Points positifs: the experience was amazing and had great fun
Points négatifs: my credit card was hacked and numerous fraudulent charges were made. the only entity that had my card number was desire and booking.com. had to stop the card and have the charges reversed. Will never use booking.com again unless this horrible experience is made right.
10,0 Excellent
Points positifs: Everything is amazing at this resort. The people , servers , staff , amazing !
Points négatifs: The beaches aren’t the best but you don’t really need them so all is good.
10,0 Excellent
Points positifs: Le cadre environnemental de ce complexe naturiste et libertin est splendide et très bien entretenu ! la végétation est superbe et luxuriante, les équipements sont tops. L’espace aquatique est immense et très accueillant. Le SPA extérieur (très grand Jacuzzi) est merveilleux pour se relaxer et se divertir très librement comme on le souhaite sur les lits qui l’aménagent tout autour, et ce à partir de 17H jusqu’à 3H. Autour de la piscine dans la journée, les animations animées par une équipe unie, fort sympathique et conviviale, sont très sportives et joyeuses, mais également coquines et sexy. Kia, Shirley, Charlie, Javi et les adorables Lily et Candice (nos chouchoutes) sont tous très attentionnés et s’appliquent avec talent à nous divertir. Les serveurs en place aux différents bars et restaurants tout comme les plagistes sont prompts et toujours prêts à vous renouveler vos boissons favorites ou à vous rendre de multiples services. La plage est très agréable à fréquenter, bien aménagée, et bénéficie du même service qu’autour de la piscine (Merci à José le serveur plagiste qui est très serviable et joyeux). Toujours grâce à cette merveilleuse équipe d’animateurs et animatrices, toutes les soirées sont très réussies et permettent réellement aux convives les plus ouverts aux autres de bien sympathiser, et de s’amuser entre eux(conviviale)La nourriture dans les trois restaurants est très bonne et variée, mais le service à l’extérieure sur la terrasse du restaurant principal est trop restreint. Tous les spectacles sont d’une grande qualité et la discothèque pourvue d’un coin « câlins » offre réellement la possibilité à la clientèle de s’exprimer très librement, sans tabou, et ce dans le respect de tous. Aussi, moyennent finance, l’escapade de 4H proposée en catamaran est franchement super. L’esprit du « Desire riviera Maya Pearl Resort » est entier, liberté totale pour les couples libertins, sans tabou, agrémentée d’un service identique à celui en interne du « Resort ».
Points négatifs: La nourriture dans les trois restaurants est très bonne et variée, mais le service à l’extérieure sur la terrasse du restaurant principal est trop restreint. Par ailleurs, il est franchement dommage que des grillages de poissons locaux et les fruits de mer ne soient pas proposés. Les viandes sont en revanche excellentes et bien cuisinées. Bravo au DJ qui propose une musique très américaine (Boum Boum !) mais s’il souhaite offrir du « glamour » à la clientèle, je lui conseille bien amicalement de passer de la musique Française et Italienne.
10,0 Excellent
Points positifs: We loved the food and the facilities. The staff was excellent and we can’t wait to come back in November! Best vacation ever!
Présentation Avis
Dans la zone de Puerto Morelos, cet établissement de front de mer se situe à 0,1 km de Baye Petempich et à moins de 15 km des sites suivants: Plage Ojo de Agua et Sanctuaire Santuario de la Esperanza et capsule temporelle. Jardin botanique Dr. Alfredo Barrera Marín et Récif de Puerto Morelos sont également à 15 km de distance.
9,3 Excellent
Points positifs: Everything taken care of
Points négatifs: Less vegetarian options
8,8 Excellent
Points positifs: The staff is very attentive and accommodating. They will go out of their way to make your stay as comfortable as they can. We can't say enough good about our stay! The spa services are amazing and high recommended!
Points négatifs: I wasn't a big fan of the steakhouse. Everything was very salty. Maybe was an off night, but hey, I didn't come here for the steak anyways :)
10,0 Excellent
Points positifs: The service was over the top as was the property
Points négatifs: Nothing all was amazing
9,3 Excellent
Points positifs: The location, a little hidden, but close to other attractions) The staff, all friendly and helpful The cleanliness, every single space was impeccable The spa (what a massage we got!) Overall, the place is amazing, we will visit it again and again
Points négatifs: The size of the vanity in bathroom (way too small) The bed sheets, noisy (cheap) The size of the pool (small) The food in the Japanese restaurant (spicy in excess)
9,5 Excellent
Points positifs: The food was excellent in all settings, i.e. buffet, reserved dining, pool side daytime dining. Loved the location of the outdoor bar, adjacent to the main stage/plaza area. The overall vibe was fun when it needed to be, and quiet when one needed to rest. The many activities and settings all were inviting and exciting.
5,0 Correct
Points positifs: The concept, but you also need to be prepared to see things that you did not want to.
Points négatifs: The problem with the rotten sea weeds is unbearable. The smell is nauseating and invades all the resort. You can feel the smell on the air, on glasses, napkins and towels, 24 hours a day.
9,3 Excellent
Points positifs: Staff
Points négatifs: DJ music at disco
10,0 Excellent
Points positifs: A stay at Desire is very unique and will change your life! Staff is stellar-all of them go out of their way to make sure you are well cared for. LOTS of opportunity for socializing but we also had no trouble finding quiet space close to nature. Did the photo shoot with Provoke photography. Ruben the photographer is a magician.
Points négatifs: The beach is a bit narrow. Really the only thing that was not completely perfect.
10,0 Excellent
Points positifs: The resort is managed very well. The staff are spot on in every way. They are friendly, professional, fast, and remember your drink when you walk up to the bar. The guest rooms and common areas are all kept very clean.
Points négatifs: The beach had a ton of seaweed raked up on it and there are rocks in the water. Lots of beaches are like this in that area so when we wanted to get in water, we chose the pool. No biggie unless you are an ocean only person.
Grand Residences Riviera Cancun - Puerto Morelos - Bâtiment
4
9,2 Excellent (96 avis)
dès 254 €
Présentation Avis
Puerto Morelos ne manque pas de choses à découvrir: Grand Residences Riviera Cancun vous fait profiter d'un séjour au bord de la plage et se trouve à moins de 5 minutes en voiture de Plage Ojo de Agua et Église catholique San Jose. Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Puerto Morelos, faites confiance à ce complexe qui dispose d'espaces événements mesurant 140 mètres carrés et comprenant un centre de conférence et une salle de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible 24 h/24).
10,0 Excellent
Points positifs: Le meilleure complexe hôtelier sur la plage où je sois allé de toute ma vie. Carrément mieux que certains soit disant hôtels sur le strip de Cancun. Le service est extraordinaire. Le personnel est bien formé à être serviable mais pas trop importun. Restaurant Primé - fortement recommandé. Je reviendrais dans cet hôtel sans hésiter une seconde.
9,5 Excellent
Points positifs: Everything else
Points négatifs: Some people isnt extraordinary nice, Im some are
10,0 Excellent
Points positifs: Staff couldn’t do enough for us. Best hotel of our trip - BY FAR!
9,3 Excellent
Points positifs: Excellent service Nourriture de qualité
Points négatifs: Chambre au RDC qui manquait de vue extérieure
10,0 Excellent
Points positifs: Everything! The value for the luxury, hospitality, comfort, lush exterior environment, great food, beautiful vistas, on the beach, spa, gym, market...I didn't want to leave.
Points négatifs: Can't think of a single negative...
8,8 Excellent
Points positifs: Amazing hotel and staff is very friendly. we couldn't have asked for more. The hotel is child friendly and there is a kids club for over 4 yrs.You can also take your toddlers but they can only stay with parental supervision. The food was fresh and beach is clean.Amazing holiday overall.
Points négatifs: We had a little issue with our room as the definition "ocean view" is not an actual room with ocean view.You will only get a room with partial view to the ocean.Apparently "beach view" will give you the full ocean view, however there was no option to book "beach view". We still had a room with a decent view but paying extra and not getting an actual ocean view was rather disappointing.
9,3 Excellent
Points positifs: like the rooms and that was very clean all the hotel property
Points négatifs: the food didn’t meet my expectations
9,5 Excellent
Points positifs: Great buffet breakfast, with also a choice of menu. Junior suite perfectly OK , no need to go higher unless you have children and want a plunge pool. Everything feels very new and pristine. Food in El Faro very good and the inclusive package is excellent value for money.
Points négatifs: Food in Flor de Canela very lack lustre, and rather indifferent service. Live music so loud at dinner that you couldn't converse with your partner.All rather clinical, it's not a hotel with personality.
8,8 Excellent
Points positifs: Very nice hotel with great facilities we especially liked the three lane 25m lap pool which got little use unlike the main pools. Enjoyed our stay and would stay there if we were to visit Cancun again
Points négatifs: Even though we were there on an all inclusive package we always had to sign the restraunt and bar tabs before leaving but there was no charge
10,0 Excellent
Points positifs: Room very nice, good size, well located by sea with lovely pools and good staff. Food was high standard and had no issues. Some dishes I would say were excellent and all inclusive deal was very good.
Points négatifs: Sea was a little rocky near the shore which wasn't great. Staff were inconsistent in their service, most were excellent, others ok.
10,0 Excellent
Points positifs: Everything was outstanding
Points négatifs: Food,service and everything in between
9,5 Excellent
Points positifs: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.
Points négatifs: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.
9,5 Excellent
Points positifs: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.
Points négatifs: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Bâtiment
5
8,9 Excellent (1 939 avis)
dès 285 €
Présentation Avis
Sur la plage et les pieds dans le sable, cet établissement se trouve dans le secteur de Puerto Morelos à 3 km de sites comme: Plage Ojo de Agua, Récif de Puerto Morelos et Marché d'artisanat. Église catholique San Jose et Place de Puerto Morelos se trouvent également à moins de 3 km de distance.
10,0 Excellent
Points positifs: C'était notre troisième séjour à El Cid. L'hôtel est sensationnel et continue de croître.
9,5 Excellent
Points positifs: I LOVED this resort, friendly staff, gorgeous views, and we went during October's off season so it wasn't crowded at ALL. Paying for wifi extra is kind of ridiculous with it being 2018...and extra charges for pool towels...other than that there was always something to eat, drink or do and we had a wonderful time. Thank you
Points négatifs: Sadly, the ocean shore was all brown and locals/staff said it's been getting worse over the past few years. The air the entire time smelled like eggs due to the rotting seaweed in the ocean making it the brown color. Not many people stayed on the beach because of it...hopefully that gets better someday...it's really sad to see that..Also the paid wifi is silly. Reservations for restaurants also fill up quickly. I don't think kids should be allowed at the nicer dinner spots either. Screaming kids aren't really my idea of a romantic dinner.
10,0 Excellent
Points positifs: THE OVERALL EXPERENCE WAS JUST WONDERFUL
Points négatifs: THE POOLS COULD HAVE BEEN WARMER
8,0 Excellent
Points positifs: The swimming pool, Gym,and dinner cafeteria.
Points négatifs: The hard sell of the time share program.
7,0 Bien
Points positifs: Food
Points négatifs: Beach
10,0 Excellent
Points positifs: The grounds and beach
Points négatifs: The Mexican restaurant
8,0 Excellent
Points positifs: Food & staff
Points négatifs: Rocky beach
9,3 Excellent
Points positifs: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Points négatifs: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
9,5 Excellent
Points positifs: All the staff were so friendly and helpful.
Points négatifs: The wine was not very palatable, which makes the overall value for money less than we would have hoped.
10,0 Excellent
Points positifs: Super clean resort, very serviceable staff, entertainment nightly and fantastic Ventus pool with fun water Pilates class!
Points négatifs: Roundtrip shuttle service to airport would be great!
7,0 Bien
Points positifs: Restaurants-food is excellent. Pool and outside staff was GREAT
Points négatifs: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Excellent
Points positifs: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Points négatifs: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
9,5 Excellent
Points positifs: This was our 8th trip to EL CID. Food is great staff is great grounds and location are great. There’s a reason we keep coming back again and again. You’ll love the new expansion at Ventus as well.
Points négatifs: The beach is extremely rocky and you MUST wear water shoes. If you are one who likes to stroll the beach and ocean wade for the majority of your beach experience do NOT come here -seriously. If you are a pool dweller, you will be most satisfied.
Présentation Avis
Dans la zone de Puerto Morelos, à côté d'un terrain de golf, cet hôtel de front de mer se situe à 0,1 km de Baye Petempich et à moins de 15 km des sites suivants: Plage Ojo de Agua et Sanctuaire Santuario de la Esperanza et capsule temporelle. Jardin botanique Dr. Alfredo Barrera Marín et Récif de Puerto Morelos sont également à 15 km de distance.
6,3 Bien
Points positifs: Servers were great.
Points négatifs: While there was no established or written rules prohibiting shades over our swim-up pool area we were told to remove our's. We were a group of 10 and were not intruding on other guests as our rooms were together.
6,3 Bien
Points positifs: Awesome staff
Points négatifs: Entretaiment is oriented to youn people only; EDM(Electronic Dance Music) all day around in all the activities; same thing over and over. Good food only at night and that is if you full fill the dress code (man dress shoes, dress pant and collar shirt). Air conditioning at the restaurants needs improvement. We sweat so much. Nice hotel but for young people. 20 to 28 years old. Check out was weird, the count our group like 4/5 times in order to let it is go. No reason given
5,8 Correct
Points positifs: The staff was friendly
Points négatifs: There was a bad Mildew smell upon arrival in our room. We were limited to where we could eat our meal in the outside area. The restaurant foods were not great the steakhouse ran out of A1 sauce. Our towels were not stocked everyday had to keep contacting the front to request them. No slippers we had to also request them. When the slippers arrived both pair we left foot shoes. The pool closes by 1030 not acceptable for a party resort. We were also asked to keep the noise to a limit while relaxing On our balcony of our swim out. Hint again this is a party resort that doesn’t make sense to me . I probably will never visit this resort again. I felt like there were too many limits for an all adult resort.
8,8 Excellent
Points positifs: The resort is beautiful! all the pools are awesome, I cant even compare one to the other because theyre all so spacious and set up so nicely. theres so much to do at this place and their concierge is very helpful. spent a day at the spa and that was awesome as well.
Points négatifs: Me or my boyfriend wasnt aware that in order to eat dinner at all the other restaurants besides the 24 hour buffet, you have to be wearing pants. He didnt pack any pants for vacation so he ended up buying ones from the gift shop for $80.
9,5 Excellent
Points positifs: The pork ribs was exceptional.
Points négatifs: The worker Maria at front desk said that she was gonna check if a king size bed was available and I don’t think she did.
10,0 Excellent
Points positifs: The food was amazing (to include room service), staff was polite, lots to do, entertainment was amazing. Room was roomy, clean and the swim out pool was refreshing and worth every penny.
Points négatifs: The Dj only played EDM/Techno for every party, but once you’ve had a few drinks I guess that doesn’t matter :)
10,0 Excellent
Points positifs: Wilberth, Fernando and Fernando at twist and sip! Best customer service I’ve ever received
10,0 Excellent
Points positifs: Everything
Points négatifs: Nothing
10,0 Excellent
Points positifs: Very clean grounds
Points négatifs: Needed more hip hop music n party areas
9,7 Excellent
Points positifs: Let's start with the food-- It was uniformly phenomenal at every restaurant we tried (Kibbeh, Picante, Silk City, The Strip, Bites, Spoon). Top shelf liquors and well made cocktails kept everyone in high spirits (seriously... try to get a well-made Manhattan at any other Mexican AI property. Good luck.) Just one restriction that we ran into: No shots in the Xcelerate pool, but that's probably a good idea. Our suite in the Xhale (VIP) area was quite modern and very well appointed. Everything (with one exception) was in excellent shape and housekeeping services were prompt and thorough. We were at Breathless for my buddy's bachelor party and the party package we ordered ($125 a head) was totally worth it. Bottles of tequila, a photo shoot, a private cigar rolling, a late night party in the room, table service at the club, a specially decorated daybed by the pool... it all added up to a very special experience. Overall, the grounds are absolutely gorgeous. The place is pretty new, so you'd expect things to be clean and they are. The raised walkways throughout the property and the tasteful use of accent lighting really makes you feel like you're in the middle of an ultra modern estate. All of the restaurants and lounges are beautifully decorated, too. A lot of thought went into the design of this stunning property. The thing that really makes Breathless Riviera Cancun stand out, though, is the people. The entire staff from top to bottom are friendly and accommodating. The worst I personally experienced was a bartender or two who was somewhat indifferent. No one was unusually sour or gave off a begrudging attitude like you find at a lot of AIs (especially in the Caribbean islands). Just keep a steady flow of small tips ($1 here... $3 there... $20 for super special favors) coming and you'll be treated very very well. Extra huge thanks to... JC at Wink-- The best bar server I have ever met in my whole life! Thanks for hooking it up time after time and for helping us recreate our 18-year-old bro trip photo. :D Ericka at Picante-- For playing mom to a bunch of overgrown misfits as you served us the best Mexican meal we ever ate. Ivette Hernandez-- For personally seeing to it that all of our requests were handled quickly and thoroughly. It was a true pleasure meeting you! Bottom line: I wouldn't hesitate in recommending Breathless Riviera Cancun to anyone I know... and I already have many times. Keep up the great work!
Points négatifs: Just a few things to mention-- all of them minor: - Our in-room tablet (how you check the activities, make reservations, order room service, etc.) in one of the suites didn't work upon arrival. Something was wrong with the charging base. A little tinkering and it was fine. - While the property is totally appropriate for anyone traveling without kids, it does cater primarily to couples. As such, the beautiful rain showers in the suites are in a glass box right in the middle of the room-- ostensibly so you can see how smoking hot your new husband/wife is as they bathe-- and the "privacy curtain" basically just separates the shower from the bed area. Anyone accessing the sinks, toilet, closet, minibar, coffeemaker or walking in the front door (GASP!) has a front row seat. The management might consider having those curtains go around the entire shower enclosure. - Room service was uniformly slow. Every time. Tasty, though! - I scheduled our private photo shoot for 7pm on our last day. The photo desk called to ask if we could move it up to 6. I obliged. When we showed up, the photographer power-walked us to the beach, snapped exactly two photos and skedaddled. When I asked if we could take just a few more, she said simply "No. This is enough." Oooooo kaaaaay.
9,5 Excellent
Points positifs: The property was beautiful. Small enough that made it easy to navigate but big enough to feel like you had plenty to do. The two zones of relaxation vs party were perfect. The rooms are big and beautiful and almost all have an ocean or pool view. The food was all delicious as well. Hibachi was a special experience. It’s overall an exceptional resort. The staff is very kind and super accommodating.
Points négatifs: The showers are big and wonderful but because of the way they are set up it’s hard to contain the moisture fully. The resort maintenance staff has to often bleach the ceilings with a brush broom to remove the condensation stains from the ceiling. There is only only place that serves breakfast, the buffet - but would be nice also to have a place for a more sit down dinner.
Now Jade Riviera Cancun Resort & Spa - Puerto Morelos - Chambre
7
8,7 Excellent (2 305 avis)
dès 260 €
Présentation Avis
Bénéficiant d'un bel emplacement dans la zone de Puerto Morelos, cet hôtel de front de mer se trouve à côté d'un terrain de golf, à moins de 3 km de Plage Ojo de Agua, Marché d'artisanat et Église catholique San Jose. Récif de Puerto Morelos et Place de Puerto Morelos se trouvent également à moins de 5 km de distance.
9,7 Excellent
Points positifs: La plage et les piscines. La chambre était super ! Lits confortables et draps agréables. Le personnel était sympa et très accommodant avec notre grand groupe.
Points négatifs: Les serveurs du bar étaient un peu désagréables avec nos filles. Mais je ne pense pas qu'elles aient laissé de pourboire
10,0 Excellent
Points positifs: What's not to like at this resort. Service,especially in the Preferred Club and French Restaurant were outstanding. Elpio Jesus, Antonio,Jose and Manuel made our meals at the French Restaurant enjoyable. My family is already talking about or next trip The Jade. I really also enjoyed what they have done with the landscaping by the Preferred Club Pool!
Points négatifs: Nothing I can think of.
9,0 Excellent
Points positifs: It was a smaller property and less crowded.
8,0 Excellent
Points positifs: Staff was amazing and the resort was very clean. Loved our ocean view and the top shelf liquor was great. The gym was well-equipped and one of the best for a hotel I've seen. Was truly all-inclusive and never pressured to spend more money.
Points négatifs: The food could have been better but it wasn't bad. We had dinner in one of the restaurants our first night and it was our least favorite meal. We stuck with the buffet and found the Mexican dishes to be the best.
5,8 Correct
Points positifs: I like the preferred lounge and the adult only pool
Points négatifs: The customer service on the resort was not very accommodating. Some of the employees had attitudes as well. They oversold the hotel so my cousin didn’t get the room that she paid for. The next day she received the Correct room type but their was a water leaking in the room. I have stayed at better resorts with better customer service. Also the food was ok but nothing to write about. I wouldn’t necessarily be excited to stay there again.
10,0 Excellent
Points positifs: the food was good and a variety of choices for picky eaters.
Points négatifs: My husband needed to tell me something when I was in the buffet restaurant and he was not allowed in because he had a tank top on and he just needed to tell me he would be waiting in the lobby before our day trip. they did not even offer to relay the message.
9,5 Excellent
Points positifs: Well designed large hotel with lots of facilities. Extremely proactive team of staff and clearly their mission was to make holiday makers feel they were very important. Good choice of eating places and food very good food, we actually preferred the buffet options as could choose what we had from a really good variety of options. Our only experience of the restaurants was not so good as small portions and took some time. Still though, extremely attentive service. Choice of nice drinks mostly but house wine not too good. Lovely beach location with good access to sea although somewhat impeded by seaweed. Sometimes it was hard to get a bed chair as people reserved chairs but then didn't return to them but towels on them so couldn't use. This hotel had all you needed for a very good holiday if you could manage the noise and 'buzz' of a hotel that catered for all types of holiday makers. Lots of families having a great time.
Points négatifs: Seaweed in sea not being cleared often enough as got quite smelly. We found the busy-ness of the hotel a bit of a challenge as there really wasn't a quieter area(unless you paid extra for their preferred rooms - which we felt you shouldn't need to do to have this quieter area and even then this preferred area had piped music!) We didn't like the fact that to get a decent glass of wine one needed to buy a bottle, rather than the hotel have a good house wine.
9,5 Excellent
Points positifs: Beautiful place and very good staff. Francisco is the Best
7,0 Bien
Points positifs: Grounds are beautiful and well kept. Staff is friendly, attentive, and helpful.
Points négatifs: The bedrooms have a limit on the thermostat, and therefore residents are not able to control the temperature in their room past a certain point (limit set at 20). If there is a thermostat in your room, that means you should have full control of the temperature without limits. The lobby was also often very warm, to the point of sweating if we stood there long enough. There was one bathroom by the main pool that was an ICE BOX ,freezing cold! The AC facilities are a problem at this resort and I told the manager I would not bring my company work events there for this reason. We were lucky to be there in early May, I can't imagine the heat/misery at the height of summer.
7,5 Bien
Points positifs: First to all, the staff was tremendous, especially Rafael the head concierge in the preferred club. He would be an asset at any business anywhere. The preferred rooms ocean view are very nice. The one meal we ate at the French restaurant was delicious but because of the seaeed we left after 1 night.
Points négatifs: Unfortunately when we were there, there was a lot of seaweed in the ocean and on the beach to the point where the beach and ocean weren't usable. This isn't always the case but it was definitely a problem when we were there. The grounds are not quite as tropical as at the sister resort the Now Sapphire, just north of this hotel. Because the beach and ocean weren't usable, the pool was too crowded.
10,0 Excellent
Points positifs: the preferred suites were great and everything was clean. the food was great. Gustavo was great!
Points négatifs: the beach on the preferred side and that the preferred pool is adults only. also, we had the concierge at the preferred club make us a reservation for a taxi and she booked it at the wrong time
8,0 Excellent
Points positifs: The Italian restaurant food was delicious!
Points négatifs: They called twice at 9 am on 2 different days for us to come get the resort coupon credits
8,8 Excellent
Points positifs: Wonderful rooms, especially the bathroom area. Great service, both at the pool and beach.
Points négatifs: YOU HAVE TO EXPECT TO WAIT FOR DINING, BUT REALLY WASN'T THAT LONG, BUT WITH SMALL CHILDREN COULD CAUSE A PROBLEM. IF THERE IS AN ISSUE, THERE IS ALWAYS THE BUFFET.
Présentation Avis
Bénéficiant d'un bel emplacement dans la zone de Puerto Morelos, cet établissement de front de mer se trouve à côté d'un terrain de golf, à moins de 5 km de Crococun Zoo, Plage Ojo de Agua et Récif de Puerto Morelos. Place de Puerto Morelos et Église catholique San Jose se trouvent également à moins de 5 km de distance.
9,1 Excellent
Points négatifs: Vraiment bien si les restaurants avaient la climatisation, nous étions très inconfortables pour le dîner. Mais nous étions là-bas pendant une semaine de forte chaleur.
6,8 Bien
Points positifs: Pros: large spacious rooms, fantastic water pressure, comfortable beds, huge pool and great pool bar staff, helpful staff, beautiful jungle rooms.
Points négatifs: Cons: beach unusable due to seaweed problem. Water itself is brown and also high in bacteria as a result. This isn’t the resort’s fault but be forewarned if you come to this area of the Yucatán Peninsula the issue is the worst. Tulum, Cancún proper and Isla Mujeres still have clean beaches. Other cons: mediocre food, weak drinks and aggressive up sells on timeshares and premium alcohol at the restaurants.
10,0 Excellent
Points positifs: Staff was great theme nights too
Points négatifs: The only thing I was disappointed with was the rental car service. I was told to turn the vehicle back in at 8am so I'm there first thing in the morning and the employee finally gets there an hour late as if nothing was wrong. But yet if it had been me showing up late I would have been charged all different fees and penalties.
9,3 Excellent
Points positifs: The staff is amazing, food is very good as is the entertainment
Points négatifs: The water is not beautiful like many Caribbean resorts.
9,3 Excellent
Points positifs: Qualité de la restauration incroyable. Très haut niveau.la gentillesse de l ensemble du personnel. On sent une cohésion d équipe. La chambre superbe malgré humidité ambiante .cet hôtel est juste à la bonne taille. Un peu éloigné de la ville.
Points négatifs: Le spa exorbitant pour une manucure effroyable. La plage est petite mais sympa malgré les algues sargasses.clientele américaine très bruyante jour et nuit sans gêne.pas de transfert aéroport.
9,3 Excellent
Points positifs: Staff/associates were superb. Always asking if they could be of help and answering basically all of our information inquiries. We we're always being transported from our room to lobby (. Bad knees/legs) and lobby to room without reservation. One big THANKS to those associates driving those carts
Points négatifs: Didn't go to beach ☹️ as there was to much algae. Something were looking forward to. Everything else at hotel was splendid with outstanding staff support
8,0 Excellent
Points positifs: The hotel was good but they don’t employ enough staff to ensure service is good - I have been before but was disappointed this time to have to wait a long time for lunch and dinner. However they do have buzzers for waiting for dinner which at least means you can wait by the bar!
Points négatifs: I am enormously disappointed with the lack of environmental understanding at the hotel. I had just been to other hotels down the riveria whilst travelling and everyone else had metal or biodegradable straws. There is a huge amount of disposable plastic in use in the hotel. My towels were washed even though I put them on the rail which is meant to be the system. This meant the sea at Now Sapphire is full of plastic. This is unacceptable, especially for such an expensive resort. There should also be a place to refill water bottles.
10,0 Excellent
Points positifs: Tout le complexe ainsi que le personnel...géniale .nourriture fraîche et toute la journée
Points négatifs: Rien tout est parfait
10,0 Excellent
Points positifs: The staff are so friendly and attentive. The food at breakfast was great and the a la carte menus and food again delicious. The music, entertainment and layout of the rest is some of the best I've seen.
Points négatifs: The beach/sea is having more of a seaweed problem than other hotels along the Riviera maya but they're working tirelessly to keep it off the beach. There was around 30-50 minute waits for a la cartes when dining between 7-8 so just be aware of this. It's not too bad as you can sit in the lobby bar and have a drink and there was usually a live musician playing too.
8,8 Excellent
Points positifs: Clean, well maintained property
Points négatifs: Small beach, ok food
10,0 Excellent
Points positifs: Clean and up to date
Points négatifs: Nothing
10,0 Excellent
Points positifs: All of it! The food was amazing. The property was stunning.
10,0 Excellent
Points positifs: The beds were amazing. The food was excellent with a great choice. The staff excelled, always super friendly and gracious .
Points négatifs: The shower was dreadful, no pressure or hot water in the evening. Having to rise at 6-00 am to secure a sun bed. The fans in the lobby bar made it uncomfortably cold to sit and have a drink. The style of the furniture in the lobby bar made it hard to sit comfortably.
Zoetry Paraiso de la Bonita - Puerto Morelos - Bâtiment
9
8,7 Excellent (527 avis)
dès 648 €
Présentation Avis
Dans la zone de Puerto Morelos, dans un parc national, cet établissement de front de mer se situe à 0,1 km de Baye Petempich et à moins de 15 km des sites suivants: Plage Ojo de Agua et Sanctuaire Santuario de la Esperanza et capsule temporelle. Jardin botanique Dr. Alfredo Barrera Marín et Récif de Puerto Morelos sont également à 15 km de distance.
8,0 Excellent
Points négatifs: Just felt like they really weren’t prepared like they should have been
6,5 Bien
Points positifs: It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
Points négatifs: For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
3,8 Médiocre
Points positifs: Remote with new construction- loud
Points négatifs: Food was gross. We had to drive 20 minutes one way to eat since the food was so bad there.
6,8 Bien
Points positifs: Service was excellent and everyone there is so hardworking. Impressions suite from was very nice and spacious.
Points négatifs: Very limited food selection and the beach is literally atrocious. It’s full of stinky dead fish smelling seaweed and even if it wasn’t it’s all of about 10 feet wide. A/C in the room repeatedly broke and that’s really unacceptable at $1000.00 a night.
8,8 Excellent
Points positifs: Secluded and quiet. Very relaxing environment. Staff was friendly and helpful and we felt comfortable and safe. The property is old and a bit dated but VERY well maintained. Pool was great and beach is nicely maintained and calm. Shuttle service was easy and clean and good.
Points négatifs: The food was pretty bad. Only good meals we had were at the “fancy” dinner restaurant— but even those were inconsistent. Room service food and breakfasts are nearly inedible. Bland food and they try to skimp on the main ingredients and give too much of the cheaper less nutritious ingredients-like overloading with carbs and skimping on chicken or eggs or whatever protein is involved. The snorkeling trip was a total rip off. $160 for 30 minutes of snorkeling and then a terrible cheap attempt at a lunch—so salty and then so bland that it wasn’t edible. I understand that the resort is in Mexico- but it caters to international customers, the majority of whom speak English. Many times we found it almost impossible to communicate our orders or get our questions answered by wait staff.
9,3 Excellent
Points positifs: Chambres impression top. Personnel attentionné et très gentil.
Points négatifs: Autres chambres vieillottes. Piscine générale à refaire. Piscine Impression très belle mais froide. Restaurants moyens sauf celui de l’Impression très bien. Plage et mer envahies d’algues.
3,0 Médiocre
Points positifs: Federico (Hippo Bar), Jessica, Pablo, Caesar, Omar (bellboy) , Henrique (bellboy), Armand, Francisco all were great.
Points négatifs: Ants in first room, no A/c in first room, sink was stopped up in first room. A/c was out in entire resort for one full day on the hottest day and that same day they turned off hot water and didn’t tell the customers. Management (Ankara and Jerry) and poorest leadership and communication skills of anyone in there position that I had ever seen. No official word from them to the guests to set or manage expectations. As far as I was concerned, it was a state of emergency and they did not treat or manage it as such.
9,3 Excellent
Points positifs: Staff, esp. Monica, was great.
9,5 Excellent
Points positifs: My first all-inclusive experience. The first thing we noticed: the incredibly kind and enthusiastic staff. We were so well taken care of, and even in the short 24 hours we were on the property it seemed that the servers recognized our faces. Our room was lovely and well appointed — we especially loved the giant bathtub! There was bottled water everywhere, too — we never had to ask for it.
Points négatifs: Apparently food is not a huge draw of all-inclusive resorts, and shame on me for not knowing that. But I really love food, and I thought overall the food was embarrassingly bad. A couple of highlights included pastries at breakfast, our steak at dinner, and the Grana Padano they served us straight out of the wheel as an appetizer with bread. But overall, the food seemed like it was taken straight off a truck and into a warming drawer. No imagination, no flavor!
10,0 Excellent
Points positifs: Perfect hotel! Staff is amazing, room is amazing, food is amazing. We had the romantic dinner at the pier and it was fantastic. Best 5 stars hotel I’ve ever stayed. Our second anniversary celebration at zoetry and we will come back for sure!
8,0 Excellent
Points positifs: Rooms are clean and all have ocean view. Food at the resort is good. Staff is friendly and accommodating. Pricing is reasonable.
Points négatifs: The service is slipping here. They seem to have expanded and are trying to add higher level service at the expense of the rest of the resort. Not enough food options, but they keep a whole restaurant only for impressions guests? Need better focus and training for wait staff. The new room segmentation make no sense. Paying more for king size bed is ridiculous. We went to the spa pool and someone basically chased us down to see what we wanted. This area used to serve as a nice quiet area to get away from the main pool. The return attraction for us was the small nature of this property along with extra special attention to service, this is being sacrificed. The service just didn’t feel very special anymore.
5,5 Correct
Points positifs: - la chambre ainsi que sa vue - les petites attentions à l’arrivée - les animaux qui font leurs vies
Points négatifs: Je pense que le séjour a mal débuté : - prise en charge à l’aéroport avait été convenue au terminal 2, après 40 mn d’attente des mails et un appel (de notre part) le chauffeur est arrivé, il était au terminal 4. Pas d’excuses à l’arrivée à l’accueil de l’hôtel. Au check-in on a le droit à une visite de l’hôtel avec le concierge et une présentation des « priviléges » : - « endless privilege » incluait une excursion en catamaran => Plus de places (depuis 48h, soit à notre arrivée mais lors du check-in on a pas eu cette info) rien n’est proposé en compensation sauf paiement d’une option supplémentaire pour faire cette excursion; - idem pour le spa, il faut payer les options - 2 jours dans cet établissement ont étés suffisants, peu de variétés au niveau des plats, il y a encore un autre restaurant qui nécessite une option supplémentaire... Au prix de la nuit et comparé à d’autres hôtels que nous avons effectué durant notre séjour au Méxique, le rapport qualité/prix est au delà de ses prétentions. Cet établissement a une grosse fréquentation pour les américains... peu de plaisirs. Le personnel ne parle pas français pour ceux qui sont frileux avec les langues ce n’était pas un problème pour nous mais faut le savoir, personnel restaurant et piscine serviable. Très déçu de cet hôtel qui n’est pas à la hauteur des prestations proposées. D’ailleurs lorsque les quelques remarques ont été transmises à la conciergerie, il est restée de marbre, un simple « sorry, on devrait faire une liste d’inscription plus longue pour les activités endless ». Peu l’habitude d’effectuer des commentaires aussi catégorique sur booking mais vraiment d’autres hôtels au Méxique en valent largement le coup.
Casitas Kinsol - Puerto Morelos - Chambre
10
8,8 Excellent (94 avis)
dès 52 €
Présentation Avis
Se situant à Puerto Morelos, Casitas Kinsol est à moins de 5 minutes en voiture de Place de Puerto Morelos et de Église catholique San Jose. La réception n'est pas ouverte en continu.
8,0 Excellent
Points positifs: Everything
Points négatifs: Nothing))
9,3 Excellent
Points positifs: A natural and different hidden place in a typical street it is not a tipical hotel beautiful place to relax rooms clean and nice there are not tv,S but you have wifi owners Alan and Christine great people
Points négatifs: I liked everything
9,5 Excellent
Points positifs: L'endroit est un îlot de calme et de paix dans la verdure. Les propriétaires sont adorables !
10,0 Excellent
Points positifs: I loved the eclectic and artistic touches to the rooms.The leaf portraits painted by Christina the owner on the where beautiful. It was peaceful and impeccably clean.
10,0 Excellent
Points positifs: The owner, Christine, is a warm-hearted, artistic woman, full of life, and Casitas Kinsol reflect that, as well as honoring many cultures. She welcomes you like an old friend!
9,5 Excellent
Points positifs: Character, just oozing with character. Personal touches are everywhere and the owner, Christine, is super friendly and communicative. If you like shiny, four star hotels with a hive of uniformed employees, then Casitas Kinsol is not the place for you. If you are a true traveler seeking a taste of the authentic, prepare to be well pleased.
10,0 Excellent
Points positifs: Really nice place! Everything is just wonderful and unique.
9,5 Excellent
Points positifs: Christine is a great host and a wealth of knowledge. The place was cosy and clean.
Points négatifs: Nothing
8,8 Excellent
Points positifs: Alain and Christin were the nicest host that you can imagine and they gave us so many good advices. The houses are wonderful and the rooms much better than the photos show. All is made with lots of love and good taste and the garden is wonderful! There lies a little bit of magic on it.
9,3 Excellent
Points positifs: It is charming and quirky in a good way. Lovely surroundings. Very nice people own and manage the place.
Points négatifs: Nothing
4,5 Correct
Points positifs: La gentillesse de Lina
Points négatifs: La propreté, les draps n avaient pas été lavés On a retrouvé des cheveux dans le lit Pas mal d insectes dans la chambre Le filet d eau de la douche ultra faible pour se laver les cheveux Trop de lumière des 6h00 du matin, dur de faire une grasse mat Les propriétaires qui n ont pas été commerçants et n ont pas voulu déplacer nôtre réservation alors qu ils avaient donné leur accord par mail
10,0 Excellent
Points positifs: Wonderful vibe, authentic, local experience. Amazing ambiance. Obviously designed by someone who is an artist / interior designer / landscape designer but not in your typical commercial way. It seemed that everywhere was something that had been collected and carefully placed with love. Had I the time, I would have happily spent many contented hours just enjoying their courtyard. My favorite thing about the owners is that they are so knowledgable and passionate about Puerto Morelos. It felt like an oasis, but one that was woven into the fabric of the community.
Points négatifs: I didn't realize only one of our rooms had air conditioning. That's probably due to an assumption / not reading carefully on my part. The room without a.c. did have two fans, however.
Royalton Riviera Cancun - Puerto Morelos - Bâtiment
11
8,7 Excellent (59 avis)
dès 405 €
Présentation Avis
Dans la zone de Puerto Morelos, cet établissement en front de mer dans le centre-ville se trouve à moins de 25 km de Country club de Cancún, Parc aquatique Wet n' Wild Cancun et Place de Puerto Morelos.
8,5 Excellent
Points positifs: Super nourriture Proche de la plage Vue sur l'océan grande chambre Superbe travailleurs sympathiques qui ont travaillé très dur
Points négatifs: Construction à la piscine était très bruyante et perturbante craque dans la fondation, je crois que l'hôtel coule ? Des moustiques
8,0 Excellent
Points positifs: The breakfast was ok. Armadillo was good. The best food was at the Grill by the pool and the Japanese restaurant. I didn't get to try the steakhouse.
Points négatifs: Some things that occurred during our stay.. I had to call to get someone to clean the wall of the bathroom. I guess a previous guest had picked thier nose and put it on the wall. Someone did come to clean it. Other than that the room appeared to be clean but there was some dust on the bench by the bed. Nothing too bad. However we had a private swim up room for that price I do think the room should be perfect. I still enjoyed the room. When my friends and I went into the spa steam room we were locked inside. I knocked on the door and no one came. I don't think the door should ever be locked in case a guest has an emergency or gets overheated and needs to come out. The drinks had very little or watered down alcohol. The sweet drinks did taste good however I just didnt notice the alcohol in the drinks that I chose. I'm not a person who likes strong drinks but I hope they didn't water them down. Room service food wasn't that great. So we only got it once. For me I only felt satisifed with food the last night. I'd give the resort a 7.
8,0 Excellent
Points positifs: Rooms were comfy, roomy and the layout was nice. Buffet was great any time of day
Points négatifs: Location is way off the main road Specialty restaurants served very small portions Didn’t get my birthday sash on my room door til 8pm the night of my birthday
8,8 Excellent
Points positifs: Very good food (good taste and lots of options), Nice and very kind staff, Modern, clean and spacious rooms, Nice beach area, Comfortable sun beds,...
Points négatifs: Cold water at the pools, The water at the beach wasnt clear and there were rocks in the water so you have to be careful where you step. Main shows and music performances at 9.pm were boring. Travel Smart agent selling membership between breakfast,...
10,0 Excellent
Points positifs: +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.
Points négatifs: -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.
9,3 Excellent
Points positifs: It is a beautiful property. Staff was great.
Points négatifs: I think the property should have a shuttle to Puerto Morelos. I felt so isolated on the property. It is not in walking distance to anything.
9,3 Excellent
Points positifs: Rooms are fine. For Mexico 5* ok but on an international scale only a 4.5 star. Unfortunately, the beach at this time of the year was not usable. Knee deep covered in seaweed. Never put a foot into the water. However pools were fantastic.
Points négatifs: Check in and check out at reception very “painful”. Long and complicated.
9,5 Excellent
Points positifs: I loved the amenities,the food and the rooms were immaculate.
Points négatifs: Pretty far from the hotel zone.
10,0 Excellent
Points positifs: The staff was very friendly and helpful.
Points négatifs: We never received our honeymoon packages or door banner.
8,8 Excellent
Points positifs: It was a wonderful place for my 12 friends and I to rest and enjoy our time together. We got a swim up room which was worth the money. The staff was great and helpful. We got to know some great bartenders! There are so many places to eat that we did not have enough time to try it all out. But we did do a private dining at the steakhouse and that was a wonderful experience! You can even schedule when you want room service delivered which was amazing when we had to wake up early and can just order the night before on the TV!
Points négatifs: I wish the room service menu would have a little bit more things, but otherwise it was great. The location at the resort is away from the main city, so it is difficult to get out there. But if you plan on being at the resort the whole time, then it was absolutely beautiful!
10,0 Excellent
Points positifs: Everything!!!!!!!! I loved it Food people drinks pool games entertainment EVERYTHING
9,7 Excellent
Points positifs: Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.
Points négatifs: I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.
7,5 Bien
Points positifs: We really liked the daily pool activities and the night activities.
Points négatifs: Bartenders were not very friendly. Ignored us several times during our stay. We visited the beach but did not like the sea weed shores and the smell.
Buenos Dias B&b - Puerto Morelos - Chambre
12
8,5 Excellent (276 avis)
dès 40 €
Présentation Avis
En choisissant Buenos Dias B&B à Puerto Morelos, vous profiterez d'un séjour non loin de l'aéroport, à moins de 5 minutes en voiture de Jardin botanique Dr. Alfredo Barrera Marín et de Place de Puerto Morelos. Les équipements et services proposés incluent une consigne à bagages et une bibliothèque. Un parking gratuit est disponible dans l'enceinte de l'établissement.
8,3 Excellent
Points positifs: Eva est super accueillante, elle essaiera de vous faire plaisir et avec le sourire. Elle nous a bien aidé à régler un problème, grâce à elle nous avons pu continuer notre voyage.
8,3 Excellent
Points positifs: The host was friendly and kind… Warm and welcoming.
9,3 Excellent
Points positifs: Un accueil chaleureux, une chambre simple avec des draps tout doux, un petit déjeuner simple mais très bien sur la terrasse ensoleillée avec les lézards et les oiseaux. Il y a des hamacs, parfaits pour se détendre après un long voyage. La maison est très colorée et joliment décorée, et des vélos sont à disposition pour aller au jardin botanique ou sur le front de mer. Je reviendrai avec plaisir merci!
8,8 Excellent
Points positifs: Notre hôte était très accueillante et accommodante. Le petit déjeuner etait tres bon, le lit était confortable!
Points négatifs: A notre arrivée, nous voulions prendre les vélos pour rejoindre Puerto Morelos il était impossible de baisser les selles et certains vélos étaient à plat donc impossible de les utiliser...
10,0 Excellent
Points positifs: We loved everything! Our hosts, Eva and Bernardo are a couple of the nicest, kindest people we have ever met. They went over and above to accommodate us and make our stay easy. Our room and the property were both very clean. Staying here was the best part of our trip. It's in a good location with local restaurants and markets within walking distance. And the beach is a short, inexpensive taxi ride away.
9,3 Excellent
Points positifs: The people running this cosy place are vey nice and helpful! The breakfast was great including bread, tropical fruit plate, tea and cafe, juice and yoghurt. The atmosphere is great. You are in the city centre and a 20 minutes bicyle ride from the nice beach in Puerto Morelos. The bikes are free of charge. If you like a laid back and original town, this is the place to be in Reviera Maya.
Points négatifs: There were tiny little ants in the room, crawling on the wall and clothes. One day the room was too hot to sleep. But still the room was acceptable. I recommend an airco-room, if you plan to stay a couple of days.
8,3 Excellent
Points positifs: Excellent accueil, nous avons été pris en charge à l aéroport de cancun et très bien conseillé.
Points négatifs: Les oreillers sont un peu durs mais c'est une question de goût....
8,8 Excellent
Points positifs: Very friendly and most welcoming, awesome fruit for breakfast - will be back!
Points négatifs: Hic-up with water 1 morning but all sorted!
9,5 Excellent
Points positifs: Endroit très calme et reposant, chaleureux, avec des lieux de détente (hamacs, terrasses) bien pensés. Petit déjeuner copieux et bon, excellent rapport qualité prix.
Points négatifs: Rien
10,0 Excellent
Points négatifs: Excellent accueil, familiale. Irréprochable et recommandé vivement !
9,5 Excellent
Points positifs: Wonderful sweet house run by the kindest staff. The hotel is made with much love by the owners. Perfect breakfast and comfortable room.
10,0 Excellent
Points positifs: Karla was was very helpful. They were open for an after hours check in.
Rancho Sak-Ol - Puerto Morelos - Bâtiment
13
8,5 Excellent (262 avis)
dès 84 €
Présentation Avis
Puerto Morelos ne manque pas de choses à découvrir: Rancho Sak-Ol vous fait profiter d'un séjour au bord de la plage et se trouve à moins de 15 minutes à pied de Plage Ojo de Agua et Marché d'artisanat. La réception n'est pas ouverte en continu. Un parking gratuit est disponible dans l'enceinte de l'établissement.
9,3 Excellent
Points positifs: Très animé et le personnel attentionné. J'ai adoré cet endroit.
Points négatifs: L'eau chaude était inexistant
6,3 Bien
Points positifs: Room was clean. Air conditioner was cold. Elisa, the hostess, is very nice. The view from the terrace was nice. Good breakfast served in the morning. Kitchen available until 10:00pm, if you want to cook for yourself.
Points négatifs: Difficult access to property: it's located on a private road accessible only by car. Bed is hung by ropes; you swing with every movement. The beach is small and unkempt. Price is high for what you get. Table in room was rickety.
8,8 Excellent
Points positifs: Friendly staff, tranquility of the hotel.
Points négatifs: The place is a bit isolated.
10,0 Excellent
Points positifs: Very quiet and exclusive place to stay! Always clean too.
7,5 Bien
Points positifs: Quiet, remote location which was great for a few days R&R. Good buffet and self cook breakfasts. Comfortable bed which was suspended on ropes. Near to reef for snorkelling trips and just a short taxi or bicycle ride into local town.
Points négatifs: Appeared deserted when we arrived in the evening. However staff were helpful in ordering us a take-away supper.
10,0 Excellent
Points positifs: We were lucky enough to stay a week in the Jr. Suite, a spacious room with an extremely comfortable bed facing an ocean view through large sliding windows. LOTS of storage, a futon couch, corner balcony with hammocks (even one inside!) windows all around to with gorgeous scenery everywhere you looked. The breeze was often enough although the fans and a/c were effective and quiet. The large bathroom with ornate tile was just beautiful. Self-serve breakfast (included) with eggs to cook, oranges to juice, piles of breads, fruit, pastries, yogurt, other basics etc was ideal. I have never tried this kind of arrangement and it was fabulous! (Bonus: smiling ladies doing your dishes!) Refrigerators available to keep anything extra you wanted for meals. It was easy to meet other travellers in any of the comfortable common areas. Beach loungers in the sun, hammocks in the shade, a screened “toes in the sand” dining area and shaded two story terraces—all with ocean view. Everything was kept clean and tidy by pleasant unobtrusive staff. We loved the peaceful location a 15-20 minute walk along a country road to the town of Puerto Morelos. Bikes (included) cut the trip down to about 5 minutes. Learn about Rancho Sak-Ol before you book to make sure it’s what you require. We enjoyed the thrill of steep rustic staircases and minimal railings because it added to the character and didn’t detract from the view. Upper floor rooms would be inappropriate for children or someone with mobility challenges. We really appreciated that there were no kids there. Note that entry to the sea is better with water shoes but the rockier areas offer some interesting snorkeling. Rancho Sak Ol turned out to be an amazing, unforgettable experience for us. We were well-cared for but still independent. If you want a more pretentious property there are large resorts in the area, but this is a very special place. We are so glad we found it and we recommend it highly!
Points négatifs: Nothing to complain about at all. Perfect for us!
9,3 Excellent
Points positifs: The staff was wonderful, thank you so much. Location was a bit secluded and was perfect for us. There were bike's free of charge, so it was easy to get around. Quiet own beach. Beautiful sunrise from the beach. Nice thing was the kitchen, If you like you can buy your own grocery and make it. Own hammock's outside room. Swinging bed was a bit strange at first, but at the end we liked it a lot. A big thank you to everybody in Rancho Sakol, we had a lovely stay. All the best for you.
10,0 Excellent
Points positifs: Loved everything about it! The rooms were adorable and comfortable and it was very quiet. We liked the privacy of the place and proximity to town just 5 minutes away on bikes. (free) We also liked making our own breakfast and the ability to store our leftovers and make anything else. The ladies who worked there were very sweet and helpful. We will be back!
Points négatifs: Nothing! Nada!
7,0 Bien
Points positifs: Le côté nature; hôtel les pieds dans l'eau même si la plage (comme toutes les autres de la côte caraïbe du Yucatan) est infestée d'algues sargasses empêchant la baignade. La mise à disposition d'hamacs devant la chambre ainsi que l'agencement des chambres (lit suspendu) et de l'extérieur (coquillages et sable blanc) Le petit déjeuner très copieux et varié.
Points négatifs: L'établissement était presque vide mais les 3 clients ont été rassemblés et la chambre au dessus de la mienne était occupée. Les nuisances sonores auraient pu être évitées en octroyant des chambres dans des bâtiments différents). Etablissement difficile à trouver si l'on arrive la nuit (le gps ne trouve pas le chemin accédant à l'hôtel).
8,8 Excellent
Points positifs: Laid back cabana style hotel in quiet location
Points négatifs: The beach was covered in seaweed and you cannot swim there
10,0 Excellent
Points positifs: We really enjoyed the breakfast and community kitchen. Also the natural surrounds and the leisure of observing all from our hammocks. The bikes made it easy to get into town although biking on road felt a bit dangerous with traffic and tour vechicles.
Points négatifs: Would have liked to have a few hooks in bathroom and another wastebasket in room.
4,3 Correct
Points positifs: Petit déjeuner convenable, vélos gratuits
Points négatifs: Plage inutilisable (Algues et détritus divers), Moustiques
7,0 Bien
Points positifs: It was very peaceful but this place really needs a pool . The kitchen needs to stay open past 10pm and coffee should be available throughout the day .
Points négatifs: Needs a pool
Hotel Eden - Puerto Morelos - Bâtiment
14
8,5 Excellent (234 avis)
dès 66 €
Présentation Avis
En choisissant cet appart'hôtel, vous profiterez d'un séjour en plein centre de Puerto Morelos, à seulement 4 min à pied de Plage Ojo de Agua et à 13 minutes de marche de Place de Puerto Morelos. La réception n'est pas ouverte en continu. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
8,8 Excellent
Points positifs: Propreté et le calme La proximité des plages
Points négatifs: La décoration
8,8 Excellent
Points positifs: Hotel Eden offered comfortable beds and a nice sitting/kitchen area. The aqua paint and dark woods were soothing and fit well with the beach setting.
Points négatifs: The bathroom was adequate though the shower head needed to be replaced. Staff on check-in were a bit short and not super-friendly. Oddly, no other guests seemed to be staying at the hotel, which felt a bit eerie and was surprising since the hotel is perfectly nice and a good price for the area in addition to it being a holiday weekend.
10,0 Excellent
Points positifs: Justina on reception was absolutely wonderful, she is the life and soul of Eden . So helpful and friendly. The location is perfect, close to the best part of the beach and only a ten minute stroll into town. Or a 30 peso taxi ride ..
Points négatifs: There isn’t a nice outsiydpace to sit , the people on our floor used to sit out on the the landing and chat and have a drink but it’s a shame there isn’t a garden or outside space . We didn’t like the sea here , it was dark and filled with sea grass . Very unpleasant to swim in .
10,0 Excellent
Points positifs: Very nice place. Super value for money. So nice to get away from Cancun and find this place. 2 minutes walk from the beach. Very clean, nice apartment, super service, very friendly staff.
10,0 Excellent
Points positifs: Clean and easy access to the beach, friendly staff, seems reception is until 22:00, so must inform ahead the arrival time if gets late.
Points négatifs: The ambient of entrance, and back side of the buildings was bit too bushy. Could be improved by making it more garden look like.
10,0 Excellent
Points positifs: La gentillesse du personnel, la propreté du logement.
Points négatifs: Panne de wifi durant 1 journée dans la chambre.
8,3 Excellent
Points positifs: Nice kitchenette, comfortable beds, well maintained suite
Points négatifs: Travelling with mixed gender children and extended family I really would have liked a sitting/sleeping sofa in the second room or one double and two single beds instead of two double beds.
9,5 Excellent
Points positifs: Location is great, staff very friendly and room clean and comfortable.
8,0 Excellent
Points positifs: l'acceuil
Points négatifs: manque séche cheveux et oreillers trop dur
6,3 Bien
Points positifs: Reasonably clean. Walkable distance to the town center. Parking seemed secure.
Points négatifs: Low water pressure, terrible toilets. The place has bit industrial feel to it, not a place to hang out at all. Passable for 2 nights but we are glad we did not book it for a longer stay.
8,3 Excellent
Points positifs: Big room, nice bathroom, good value for money, free parking, good wifi connection.
Points négatifs: Noise from regeneration in backyard.
9,3 Excellent
Points positifs: We liked having the kitchen and walking distance to the beach.
Points négatifs: Getting a hot shower was hit or miss
Présentation Avis
L’hôtel Secrets Silversands Riviera Cancun est établi sur la côte de la Riviera Maya. Dans ce complexe primé AAA Four Diamond, les invités profitent de l’expérience Unlimited-Luxury®, qui comprend le service aux chambres 24 h, des boissons de marques renommées à volonté, des serveurs à la piscine et à la plage, et plus encore. Le complexe Secrets Silversands accueille une clientèle jeune de cœur dans un décor moderne et élégant. On y trouve les suites les plus spacieuses qui soient sur la Riviera Maya, dotées de lits suspendus ultra confortables ainsi que d’une terrasse ou d’un balcon meublé.
10,0 Excellent
Points positifs: Le service exceptionnel et la cuisine délicieuse, on peut se relaxer ! Magnifique plage et il y a plein de piscines au choix !
Points négatifs: Il n'y a rien !
6,0 Bien
Points positifs: Grounds during the evening are beautiful.
Points négatifs: In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10,0 Excellent
Points positifs: Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Points négatifs: Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10,0 Excellent
Points positifs: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.
Points négatifs: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
10,0 Excellent
Points positifs: The Staff is fantastic!!
Points négatifs: The beach could have been nicer, unable to swim and enjoy.
Présentation Avis
Dans la zone de Puerto Morelos, cet hôtel de front de mer se situe à 0,1 km de Baye Petempich et à moins de 15 km des sites suivants: Plage Ojo de Agua et Sanctuaire Santuario de la Esperanza et capsule temporelle. Jardin botanique Dr. Alfredo Barrera Marín et Récif de Puerto Morelos sont également à 15 km de distance.
2,5 Médiocre
Points positifs: Disappointed with my stay at this hotel. I traveled to Mexico as a solo female for a friends wedding. On checking in to the hotel I realised the wedding was at the hotels other chain which was 30 minutes away. After explaining to the receptionist she suggested she would check with the general manager who was not very helpful in resolving. I asked if I could be transferred to the other hotel. He said he agreed this would be fine but asked I make the request through booking.com. On requesting the cancellation of the book booking.com spoke directly who then refused to refund the booking. Poor service did not enjoy my stay here.
9,3 Excellent
Points positifs: Le service adorable souriant et accueillant La plage et l’hôtel en général, petit pour un resort La nourriture excellente
Points négatifs: La chambre et la Salle de bain vraiment vieillottes Le fait de devoir faire 30min de queue pour réserver son lit sur la plage pour le lendemain
8,8 Excellent
Points positifs: Great spot on the beach, compact. Very friendly staff.
Points négatifs: Seaweed prevention barrier meant that there wasn’t a lot of area to swim or snorkel. Lots of upselling of time share program.
10,0 Excellent
Points positifs: The hotel doesn’t feel like a big chain it has a boutique feel.
Points négatifs: To go anywhere you need transport, but this is probably true of all of the local hotels.
6,2 Bien
Points positifs: The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Points négatifs: Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Hideaway at Royalton - Adults Only - Puerto Morelos - Bâtiment
17
8,4 Excellent (42 avis)
dès 375 €
Présentation Avis
Dans la zone de Puerto Morelos, dans le centre-ville, cet établissement de front de mer se situe à moins de 20 km des sites suivants: Parc à thème Xoximilco, Baye Petempich et Country club de Cancún. Sanctuaire Santuario de la Esperanza et capsule temporelle et Playa Delfines sont également à 20 km de distance.
8,0 Excellent
Points positifs: Le personnel était très gentil mais aussi presque un peu trop gentil/insistants pour nous servir
Points négatifs: Il y avait tellement d'algues que vous ne pouviez pas nager dans l'océan ce qui était triste - tandis que la plupart des gens ont apprécié les piscines , je n'aime pas les piscines et aurait préféré être capable de nager dans l'océan
10,0 Excellent
Points positifs: The customer service was really good! By far the best we’ve ever experienced. Food was good, entertainment was good, great looking resort!
Points négatifs: The seaweed is bad, there’s a lot of construction going on with the properties next to it.
7,5 Bien
Points positifs: The swim out pool was amazing
Points négatifs: The beach was horrible with way to much seaweed and no one cleaning it
7,5 Bien
Points positifs: I liked the variety of restaurants bars & entertainment
Points négatifs: I felt that the staff was unkind & at times rude. I was with a group of 13 people we felt singled out
7,5 Bien
Points positifs: Central buffet restaurant
Points négatifs: Music Too noisy round the hideaway pool
8,8 Excellent
Points positifs: Staff exelent
Points négatifs: Too big and too noisy
9,3 Excellent
Points positifs: Spacious, clean, great place to relax
Points négatifs: The food was decent. It wasn’t incredible but it was nice to have meals readily available
4,5 Correct
Points positifs: Nice staff
Points négatifs: Sewer came out of the shower head
9,5 Excellent
Points positifs: I liked everything about the property
Points négatifs: The only thing I didn’t like was the beach. I couldn’t even go in it once. It is as filthy and the whole idea about going to a tropical place is the beach.
3,3 Médiocre
Points positifs: It’s not for adults only they lie It’s connected to Royalton It’s fake advertising for adults only
Points négatifs: Everything
10,0 Excellent
Points positifs: Resort was great...Customer service, food, rooms were all amazing. Rooms were clean.
Points négatifs: The $150 resort credit isn’t what it seems...Once it’s redeemed, you only get 10 percent off wine and you can’t use it for all spa services.
10,0 Excellent
Points positifs: My husband & I went here for our honeymoon. It was a beautiful resort, modern (which is what we like) & the staff is VERY friendly & professional. We stayed on the 'Adults only' side. The only critique we would say was there were A LOT of kids. There is only one restaurant on the adults only side, so unless you want to eat seafood the whole trip, the other 8 restaurants allow kids. Highly Recommend!
Points négatifs: Too many kids!
Présentation Avis
En choisissant Ojo de Agua Beach Front Hotel à Puerto Morelos, vous profiterez d'un séjour au bord de la plage, à seulement 1 min à pied de Plage Ojo de Agua et à 8 minutes de marche de Place de Puerto Morelos. Les équipements et services proposés incluent une réception ouverte 24 heures sur 24, un personnel polyglotte et une consigne à bagages. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
2,0 Médiocre
Points positifs: Nothing
Points négatifs: The place was dirty , the room looked like someone had been living there , bed wasnt made , smelled , no elevator , down a back alley look like a dorm room. Ive stayed in different places in Mexico this was the worst , and for 180.00 omg ....I went back to Cancun , had a beautiful room at the Marriott for 140.00 ....run dont walk away
Hotel el Moro - Puerto Morelos - Chambre
19
8,4 Excellent (15 avis)
dès 96 €
Présentation Avis
Puerto Morelos ne manque pas de choses à découvrir: Hotel el Moro vous fera profiter d'un séjour près de la plage, à deux pas de Place de Puerto Morelos et Récif de Puerto Morelos. Les équipements et services proposés incluent un service de départ express, une consigne à bagages et une bibliothèque. Si vous devez organiser une réunion à Puerto Morelos, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 0 mètres carrés et comprenant des espaces de conférence. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette vers le terminal des paquebots de croisière.
10,0 Excellent
Points positifs: Charming small hotel perfectly located just a few streets from the beach and close to many great restaurants and bars. The rooms are very clean and cozy with authentic Mexican decor- feels like you are staying with family. Most rooms have their own patio area with a table and chairs. My suite had a fully stocked kitchenette with a full size fridge, two cooking elements and filtered water dispenser- perfect for longer stays (A modern chain grocery store is blocks away for all your supplies). They also have a nice restaurant in the hotel that serves breakfast, lunch and dinner. There is a gorgeous courtyard with a small pool perfect for cooling off - also plenty of poolside seating for relaxing with a book in the hot afternoon. Staff is very friendly and helpful. They even help me organize a snorkelling trip. I highly recommend Hotel El Moro for its overall comfort and fantastic location.
Points négatifs: Not much to improve. Instructions on how to use the room amenities would be helpful. I had some difficulty figuring out how to switch on the air conditioning unit and I was never able to work the television (two remotes controls made it confusing). The breakfast included was a little inconsistent- one morning full breakfast with eggs the next day coffee and fruit. Still great stay all in all.
10,0 Excellent
Points positifs: Friendly staff
Points négatifs: A little hot in the room
7,5 Bien
Points positifs: Entrale colorful nice garden cute balcony warm helpful staff
Points négatifs: The price was too much for one night and a small breakfast - had to pay extra for more toast
10,0 Excellent
Points positifs: This is a great value, 1 block from the town plaza, and 2 blocks from the beach. Nothing fancy, but comfy and quiet. The included breakfast was great.
9,3 Excellent
Points positifs: The room was wonderful, a huge bed and super clean. The bathroom fixtures for hanging up towels were missing but nothing too important. We enjoyed the possibility of sitting at the table and chairs outside the room.
Points négatifs: The breakfast was a bit on the sparse side, one piece of toast and 1 egg and coffee or juice was all we got, you guys could provide a bit more there. :) although, we were able to switch that out for beans and totopos or a very small plate of fruit and 1 piece of toast, nothing filling. We did mention it was our honeymoon when we booked, but we didn't recieve any kind of response.
10,0 Excellent
Points positifs: Charming hotel with nice staff. It was close to everything.
Points négatifs: Breakfast. It would help in the beginning to be given a paper with breakfast hours, what was included and options. I was told that I could have coffee or juice. Then I was told that one day is one piece of toast and a few pieces of watermelon. The next day, I could have eggs, eggs only I guess. I decided to not have breakfast there. Why charge for it, if it is basically non-existent.
Présentation Avis
Pratique pour explorer tous les trésors de Puerto Morelos, Hacienda Morelos Beach Front Hotel se trouve à moins de 5 minutes à pied de Plage Ojo de Agua et Marché d'artisanat et vous fait profiter d'un séjour au bord de la plage. Les équipements et services proposés incluent une réception ouverte 24 heures sur 24 et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'établissement.
8,0 Excellent
Points positifs: Le service et surtout la situation !