Hôtels près du
Rod Laver Arena
à Melbourne

Points positifs : The crew is brilliant Punctual, spot on... 100% service delivery

Points négatifs : Nothing

Points négatifs : Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!

Points positifs : Helpful crew Good food

Points négatifs : Our luggage came back damaged and open !

Points négatifs : The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Points positifs : nothing

Points négatifs : It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Points positifs : Crew was good

Points négatifs : Better entertainment of that language and country where the plane is going

Points positifs : We had nice reclining seat, I was able to sleep comfortably.

Points négatifs : They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Points positifs : Overall, flight, crews, services, airplanes were better than expected

Points négatifs : The crew should speak better English. They polite and helpful but clear English is a plus value

Points positifs : Crew was very good and professional, yes the seats were comfortable

Points négatifs : I think the Xiamen knows how to run an airline.

Points positifs : The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Points négatifs : Security

Points positifs : No real problems

Points négatifs : Nothing significant

Points négatifs : Sitting place too small

Points positifs : Liked the plug/outlet availablity and the movies.

Points négatifs : Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Points positifs : Good crew. Great pilots.

Points négatifs : Food. Seat comfort.

Points positifs : The entertainment was good.

Points négatifs : Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.