Réservez une voiture de location chez Sixt à Philadelphie

Points positifs : We were able to get reimbursed in full

Points négatifs : Kayak allowed us to select a pickup time that was after the site had closed. We ended up stranded and had to quickly make other arrangements which was very costly due to it being a last minute booking. I've used Kayak very frequently and I likely won't use it again after this issue. Really disappointing for us during our Wedding weekend.

Points positifs : The car was not available upon the time of the prearranged pick up. I was struck having to go to another rental agency, and the vendor is very reluctant to give a refund for the wasted money as they provided no service. Absolutely worthless.

Points négatifs : Actually getting what I paid for, or at the very least a full refund.

Points positifs : Nothing

Points négatifs : No Sixt shuttle showed up at the Philadelphia airport for over 40 min. Called the phone numbers in the email and no answers. Eventually paid Uber to take me to the Sixt office near the Philadelphia airport and it was closed and nobody there. Had to pay Uber again to take me to the hotel I stayed at. Stay away from Sixt. No service, no accountability and a broken system at this company.

Points positifs : Drop off was easy, but I still have not received the final bill.

Points négatifs : Pickup was a disaster, in spite of general manager's involvement. I ordered a Chrysler 300 (or similar). They didn't have one, and said they would "upgrade" me to a Subaru Forester. I told them I didn't want an SUV. They offered me a sedan for $33 more per day. I refused. They finally gave me no other option other than the Subaru, then I waited 40 minutes to get the car. They claimed they were cleaning it. When I got it, they had simply sprayed the inside and squirted the outside with water. The windshield was filthy, and had bug marks all over it. I had to stop at a gas station to clean the windshield. The GM was extremely stubborn, unhelpful, and unapologetic.

Points négatifs : The office was closed when we arrived for our 8PM reservation after a long day of travel. After waiting for 20+ minutes at the car rental shuttle stop we were told that SIXT was closed and there was no shuttle. We were at that point without a car to get to our final destination and ended up with a last minute rental from Enterprise. Never again with Sixt.

Points positifs : The shuttle never even showed up to pick me up for my rental at Philadelphia Airport. After waiting for twenty minutes in the freezing cold, we tried to call (you cannot get ahold of the local office). The main office tried to connect me, but they apparently closed early for the night. So we had to go to Hertz and get s car for the night to get to the hotel. The next day I called to confirm my reservation so I could go pickup the car after work that day, and the central office said, yes that was fine. Then he double checked the system and realized that they had no cars available, including the car that I had already paid for, which should have been sitting there waiting for me! The only positive thing that happened was that the rep at the main office immediately gave me a full refund with no argument. Unreal.

Points négatifs : SUV wasn’t available Only cars and they wanted a $500 deposit which had to be on the same card I booked with. Literally wasted an HR of my life due to lack of simple clarity of what requires. They hit you with the well it’s in the terms and conditions....right cause I was actually gonna read that!

Points positifs : Nothing

Points négatifs : Horrible experience.