Southwest WN - Vols, avis et conditions d’annulation

Code IATA	WN
Itinéraires	5344
Itinéraire le plus populaire	Phoenix (Sky Harbor Intl) à Denver
Aéroports desservis	98
Aéroport le plus populaire	Denver

Avis des clients

2126

1061

630

265

139

10,0

Points positifs : The empty seats! Everyone was very courteous and never felt uncomfortable or unsanitary at all.

Avis laissé le août 2020

avis de
8,3

Points négatifs : Nothing

Avis laissé le août 2020

avis de
8,6

Points positifs : Crew and safety measures were excellent

Points négatifs : Customer service was poor in that the flight should have been canceled before I had to go to airport in light of the Tropical Storm Isaias which would make landfall at the same time that the flight was scheduled to leave. The Airline should try to reduce undue COVID-19 exposure. People should also be notified of the need to apply for authorization from the Ministry of Health and Wellness to enter Jamaica. #sensitization

Avis laissé le août 2020

avis de
10,0

Points positifs : Southwest takes precautions

Avis laissé le août 2020

avis de
9,6

Points positifs : I flew through the pandemic so this experience is a little different. I enjoyed the precautions that they had in place. When I normally travel I travel with a mask because well, people travel sick all the time. They loaded up 10 people at a time, and I honestly think that it went by a lot faster than when we are lined up and load 30 people at a time with the first 20 still in the loading ramp.

Points négatifs : cold can of water vs only room temp? if that's even a complaint.

Avis laissé le août 2020

avis de
8,6

Points négatifs : Free earbuds instead of a passive-aggressive rule for my kids.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : The flight attendants

Points négatifs : Direct flight from oak to Colorado Springs

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Great crew. Felt very clean and safe.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Staff

Points négatifs : Nothing

Avis laissé le juil. 2020

avis de
7,3

Points positifs : The employees its a good persons and the pilot

Points négatifs : It is good that we are going through this situation but it is not to give us water and chips I felt worse than a prisoner

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Southwest crew was amazing and the flight boarding was very quick!

Points négatifs : More snack and drink options

Avis laissé le juil. 2020

avis de
9,0

Points positifs : Appreciated the crew being so nice & boarding in groups of 10 to social distance. Wish the middle seat could remain blocked out for comfort purposes

Points négatifs : Would recommend the crew to tell passengers to remain seated until it was their turn for their row to exit the plane. Everyone stood up once the seatbelt lights turned off & were bunched up on the aisle together.

Avis laissé le juil. 2020

avis de
5,3

Points positifs : Carry on bag.

Points négatifs : I would like a drink! You can still take covid precautions and give us a coke can. Maybe no ice, no cups, sure. But handing me a Coke can with a gloved stewardess is very unlikely to spread a respiratory virus. I was very disappointed. I felt like I was on Spirit all of a sudden.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Watched Frozen 2, easy boarding, felt safe

Avis laissé le juil. 2020

avis de
7,2

Points négatifs : Such hard efforts to make it better but it is so hard in these times. That’s why excellent

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : Nothing. I love SOUTHWEST!!!!

Avis laissé le juil. 2020

avis de
8,6

Points positifs : Crew Safety procedures

Points négatifs : The Beverage options- hot beverages to be included

Avis laissé le juil. 2020

avis de
8,4

Points négatifs : My mom booked the flight so I could not use the in Flight entertainment

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Amazing staff, great flight, early arrival

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Everything went smoothly and everyone was so friendly

Avis laissé le juil. 2020

avis de
10,0

Points positifs : 737-800 is the greatest!

Points négatifs : Na

Avis laissé le juil. 2020

avis de
9,6

Points positifs : 737-800 is beautiful and spacious

Points négatifs : Charges on the plane. But Maybe they were there and I wasn’t looking because COVID makes for anxious travel.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : I would like it if people stop touching me in the security line all together… And what’s up with that x-ray thing I think that’s going to far as far as personal decency...

Points négatifs : Ban security x-rays and and people touching my breasts or my armpits or anything everybody has touched on me for the last 10 years ... I’m tired of it! This must end #timesup on Airport security groping. Signed AFI (N) | BAFTA (N) | BERLIN (FFN) | METHODFEST (W) | OUTFEST (3/N) | PAFF (3/N) | TRIBECA (FTW) | SXSW (W) | Actor & Artist | @vanessaborn

Avis laissé le juil. 2020

avis de
7,0

Points positifs : The crew was supportive.

Points négatifs : Not being on the tarmac for nearly 3 hours due to a "warning light" could have been better.

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : We were delayed for about an hour. Obviously, no one can control the weather, but there could have been more information regarding the delays.

Avis laissé le juil. 2020

avis de
5,2

Points positifs : Entertainment was good care was friendly

Points négatifs : Comfort and space of the seats Horrible

Avis laissé le juil. 2020

avis de
9,3

Points négatifs : Considering the virus restrictions everything was good

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : More drinks especially alcohol

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : More drink choices especially alcohol

Avis laissé le juil. 2020

avis de
9,6

Points positifs : Southwest is incredibly generic right now leaving the middle seat open. Friendly crew and on time flight.

Points négatifs : Power ports at the seat would be nice.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Crew was amazing not a lot of food options

Points négatifs : Seats could be more comfortable

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : All good!

Avis laissé le juin 2020

avis de
10,0

Points positifs : Everything was top notch!!!!

Avis laissé le juin 2020

avis de
9,0

Points négatifs : 2 southwest flights were boarding at the same time at gates 23/24. It was very very difficult to figure out who was lining up what group. We were unable to see the board above the staycations so we moved then were told to move from that area due to social distancing.

Avis laissé le juin 2020

avis de
8,4

Points positifs : Crew was great

Points négatifs : Having to wear a mask the whole flight sucks.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Southwest is my domestic airline of choice. They never let me down.

Points négatifs : Find the replacement for 737 max.

Avis laissé le juin 2020

avis de
4,6

Points positifs : We appreciate that the middle seats were left open to allow for more social distancing.

Points négatifs : Even though masks for passengers and crew are mandatory, one of the flight attendants was not wearing a mask. She was the first person you saw as you boarded, she made the announcements, and distributed snacks and a cup of water to the front of the plane. Also, our return flight was bumped to a later time the week before we left. We were told via email and the only options to reschedule involved very lengthy layovers. I imagine they overbooked and we paid the price.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Crew was great

Points négatifs : Nothing

Avis laissé le juin 2020

avis de
3,6

Points négatifs : Your flight was delayed 2 hours. I nearly missed my connection after running to another terminal. There was no announcement made for those of us worried about arriving or missing a flight. I also understand the limited conveniences, but you could have offered water after a 2 hour delay.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Social distancing, good pilot and crew

Points négatifs : No complaints

Avis laissé le juin 2020

avis de
4,0

Points négatifs : Lack of communication about the delay

Avis laissé le juin 2020

avis de
10,0

Points positifs : Free movies through the Southwest App flight attendants were nice, as always.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Very smooth flight, no issues

Avis laissé le juin 2020

avis de
10,0

Points négatifs : WiFi

Avis laissé le juin 2020

avis de
10,0

Points négatifs : Better WiFi

Avis laissé le juin 2020

avis de
8,3

Points positifs : It was okay

Points négatifs : WiFi that actually works

Avis laissé le juin 2020

avis de
10,0

Points positifs : Well organized boarding-utilized social distancing

Points négatifs : No complaints

Avis laissé le juin 2020

avis de
7,2

Points positifs : Very little leg room even for a small person

Points négatifs : Legroom, free wifi

Avis laissé le juin 2020

avis de
6,6

Points négatifs : Snacks for gluten-allergy passengers, please.

Avis laissé le juin 2020

avis de
6,6

Points positifs : Colleen was amazing!

Points négatifs : Snacks for gluten-allergy passengers, please.

Avis laissé le juin 2020

avis de
10,0

Points positifs : All middle seats blocked and unoccupied until September 30th... made for a very comfy flight. Very clean airplane made me feel safe.

Points négatifs : USB power ports would be nice

Avis laissé le juin 2020

avis de
10,0

Points négatifs : USB Power ports would be nice especially since you watch the free movies streamed to your personal device.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Social distancing and making people wear masks

Avis laissé le juin 2020

avis de
10,0

Points positifs : I appreciate the social distancing, extra cleaning, and mask requirement for everyone.

Avis laissé le juin 2020

avis de
10,0

Points positifs : Fast

Points négatifs : N/A

Avis laissé le juin 2020

avis de
10,0

Points positifs : Space

Points négatifs : Nothing

Avis laissé le juin 2020

avis de
8,3

Points positifs : Middle seats open and row by row dismissal

Points négatifs : Boarding was not good - needed better direction and much earlier.

Avis laissé le mai 2020

avis de
6,6

Points positifs : The crew was good

Points négatifs : Too much time in the plane when landed.

Avis laissé le mai 2020

avis de
5,5

Points positifs : Not a lot of people onboard

Points négatifs : The crew was a little crazy with the mask wearing enforcement.

Avis laissé le mai 2020

avis de
6,0

Points positifs : The plans to board 10 people at a time for social distancing

Points négatifs : Even though there were rules for social distancing, they were not enforced by the staff

Avis laissé le mai 2020

avis de

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