|Itinéraire le plus populaire||Paramaribo Johan Adolf Pengel à Miami|
|Aéroport le plus populaire||Paramaribo Johan Adolf Pengel|
Points positifs : nothing
Points négatifs : Flight delayed by 9 hours with no explanation. It is a free for all at boarding. Plane is very old with the least amount of room I have had on any plane. Staff were no friendly.
Points positifs : Flight crew was very friendly and helpful.
Points négatifs : After the flight time was changed twice in the days prior, we arrived to the airport three hours before the time posted on the website. There was no crew at the counter to provide us with boarding passes. The security team at the airport in Aruba needed to intervene as the ground crew at the gate refused to send someone to the check in counter. After pleading for an hour, they finally sent someone to give us boarding passes so that we could then proceed through security to the gate. The security team from the airport was nice enough to escort us all the way through customs, immigration, and security so that we would not miss our flight.
Points positifs : No problems at check in
Points négatifs : The flight itself was too fast in descending-ear popping.
Points positifs : Keep up the good work
Points positifs : Fast and nice
Points négatifs : Wi-Fi and upgrade entertainment system
Points négatifs : Many things have to improve. Service is poor.
Points positifs : Economy is what it is
Points négatifs : Everything webt pretty smooth. Especially the landing (perfect)
Points positifs : Food and drinks served were pleasant.
Points négatifs : Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable.
Points positifs : Food and drinks. And very attemptive staff.
Points négatifs : Needs more technology wifi, TVs.
Points positifs : Plane was on time, both departure and landing
Points négatifs : Very little leg room, if the person in front of you declined their seat they were almost in your lap.
Points positifs : They served sandwich and something to drink on the flight.
Points négatifs : Brought the flight earlier wuthout an explanation. Flight was 11.15am instead of 4.15pm.
ticket got cancelled by priceline
Points positifs : scammed
Points négatifs : my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever
Points positifs : The simplicity of checking in at a no hassle airport. Great price but could be cheaper.
Points négatifs : That the plane arrived two and a half hour later. Also wish that this Surinam Airways can fly through out the year not just a few months out of the year.
Points positifs : Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well.
un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucunea
Points négatifs : un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucune information jusqu'apres le passage en douane
Points positifs : Staff and service was great.
Very polite . Great service .
Clean airplane .
Good and drinks good.
Points positifs : Food was great.
Points positifs : Great service and they always serve a meal unlike most airlines where you just get nothing . I love this airline and I have never had any problems with them.
Points négatifs : Plane is old so there really isn't any entertainment to speak of. The tickets are cheap for a reason so I could really careless about entertainment. It's a small airline, you can't expect them to have the best.
Fly this aurline
Points positifs : Great friendly service with on time and professional flights
On time, friendly service AND a hot meal!
Points positifs : Everything was excellent going and coming. Will definitely book Suriname Air if it is flying where we're going in the future.
Points positifs : Crew was great!!
Points négatifs : AC was so low n was hot the entire 3 hours of flight.
Points positifs : Food and service
Points négatifs : Stop over in trinadad for3.1/2hours for service in hot plane
Points négatifs : Delayed twice no serious and they don't give you even water
Points positifs : Overall things went well
Points négatifs : The worst problem was the horrible wait time to get our luggage at Miami. Actually only the first half came out after an extended time frame, and then we had to wait 15 minutes more for the rest of the luggage. Very poor customer relations, although probably not directly connected to Suriname, but people were not happy about Miami's lack of organization in handling the luggage.
Points positifs : This was the 1st time my wife and I have flown Suriname Air. Price wise you cannot beat them. This is the only airline that comes to Aruba from the US that offer a free meal. We will definitely fly with them again to and from Miami.
Points positifs : The staff were great on the return flight. They smiled and made small talk with the people flying. They brought me an extra meal which prevented me from going into diabetic hypoglycemia. Thanks for everything!
Points négatifs : No flight entertainment onboard. Need tvs for long flights.
Points positifs : I liked that dinner was served.
Points négatifs : Seats were a bit too small. There were no screens for watching TV or movies.
Points négatifs : Seats were too small and no screens for TV or movies.
Points positifs : meals and beverages provided at no charge on flight
The best way to get to Guyana!
Points positifs : The flights were on time both ways, we had friendly air hostesses and the flight crew was very helpful in getting my wife and I seats together when the check in crew failed to accommodate us. The meals and snacks were fine. While the aircraft appeared to be aged, it was comfortable. The fares are excellent compared to that gouging Carib Airline.
Points négatifs : There wasn't anything not to like-no stopping in TT and no snooty high and mighty Trinis to deal with.
Points positifs : Service and food drinks. Left on time Arrived early.
Points négatifs : No tvs or movies. More organization at bag check needed
Cancelled my flight due to another carrier's tardi
Points positifs : The price
Points négatifs : The customer service was nonexistent. There was no one available at the MIA airport outside of the single schedule flight time. When I called, I spoke to the same lady who was extremely unhelpful. They also cancelled my flight without a refund, eventhough I called them 4 hours beforehand to inform them that I would be missing my flight due to another airline carrier being tardy. Refused to let me board the return flight that I had already paid for. I had to purchase an additional roundtrip ticket to replace the Surinam flight. Will never fly or recommend this airline ever again.
Points positifs : Staff is nice
Points négatifs : It was hot in the airplane
When you pay for a RT, that should include both wa
Points positifs : The price and availability of flights
Points négatifs : Was told by the airline that since I missed my flight to my destination (Aruba from Miami) even though it was the fault of another airline (which offered to get me to my destination because of their delay), Surinam Air told me that I would forfeit my return flight (Miami to Aruba) for being a 'no show', even though I called and informed them I would not be on the flight 4 hours prior to my scheduled flight. Will never fly with this airline ever again!
Points positifs : Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .
Points positifs : other than the issues mentioned everything else was ok, nothing great about it just OK.
Points négatifs : it was very hot when first entering the plane and it was hot until we got ready for take off. The flight leaving from Miami going to Aruba had a 3 hour delay and the communication was horrible.
Points positifs : The flights and the service were great,the flight attendants were extremely courteous and proffessional.Both flights went off without a hitch,I'll fly Surinam again.
Points négatifs : Flight was cancelled first day And we had 28 Hours delay
Points positifs : My trip was very nice they have take good care of me.
Best flight ever!
Points positifs : Crew was pleasant and kept me informed before and during boarding process. Flight going and coming were on time! Definitely appreciated that.
Points négatifs : I can't think of anything I didn't like.
Points positifs : Amazed to be served dinner, which was pretty tasty. Attendants were very nice and a great flight.
Points négatifs : All was good.
Points positifs : The service and the smiles from the crew.
surinan air (unprintable)
Points positifs : Never again
Points négatifs : Never again
Suriname Miami staff has no clue
Points positifs : Straight flight to Georgetown Guyana, $15 for 2nd bag
Points négatifs : Only the lady working the checkin counter is nice, the manager has no clue.
Points positifs : Service was great... Pleasantly surprised that they served a meal. The staff was very friendly and was constantly serving the needs of the passengers.
Points négatifs : The plane was old and desperately needed updating.
Points positifs : Free bags, meals, outstanding service
Points positifs : Caring and hospitaity was evident
Points négatifs : mechanical failure resulted in cancellation of return flight on Saturday, cause me to loose my connecting flight, flight left on Sunday ,I was force to buy a connecting flight to AtlantA for $364.00 flying Delta . Sunday was a good flight.
Points positifs : The staff was awesome..very pleasant and helpful..Constantly providing whatever was needed to make the flight comfortable.It was a better experience than I have had on other major airlines!! No complaints..
Points positifs : The fare was economical but the service was five star and a hot meal was provided.
Points positifs : PLEASANT EXPEROENCE
Points positifs : This is a perfect example of getting what you pay for. The plane took off and landed - that alone is worth the rock bottom price we paid. Aside from that, the plane was very old, the interior was filthy and the cabin smelled horrible.
Points positifs : rien
Points négatifs : Vol retardé de 9 heures sans explication. C'est gratuit pour tous à l'embarquement. L'avion est très vieux avec le moins de place que j'ai eu sur n'importe quel avion. Le personnel n'était pas sympa.
Points positifs : Aucun problème à l'arrivée
Points négatifs : Le vol en lui-même était trop rapide dans l'oreille descendante qui s'était envolée.
Points positifs : Continuez le bon travail
Points positifs : Rapide et agréable
Points négatifs : Wi-Fi et système de divertissement de mise à niveau
Points négatifs : Beaucoup de choses doivent s'améliorer. Le service est médiocre.
Points positifs : L'économie est ce qu'elle est
Points négatifs : Tout le webt assez lisse. Surtout l'atterrissage (parfait)
Sièges en crabe
Points positifs : La nourriture et les boissons servies étaient agréables.
Points négatifs : Nos sièges étaient devant les sièges spacieux de sortie d'urgence et ils étaient plus serrés que le reste de l'avion. Nous avons été scotchés dans plus que le reste des passagers, ce qui était très inconfortable.
Excellent niveau de service
Points positifs : La nourriture et les boissons. Et très bon personnel.
Points négatifs : il faut du Wi-Fi, un téléviseur.
Points positifs : L'avion était à l'heure, à la fois au départ et à l'atterrissage
Points négatifs : Très peu de place pour les jambes, si la personne en face de vous a refusé son siège, ils étaient presque dans votre tour.