Avis des voyageurs
Note globale
7,5
Bien
Basé sur 90 avis
Note générale
7,8
Embarquement
7,7
Confort
7,5
Équipage
8,1
Divertissements
6,4
Restauration
7,5
Infos Surinam Airways
| Code IATA | PY |
|---|---|
| Itinéraires | 26 |
| Itinéraire le plus populaire | Paramaribo Johan Adolf Pengel à Miami |
| Aéroports desservis | 9 |
| Aéroport le plus populaire | Paramaribo Johan Adolf Pengel |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,6
Cramp seats
Points positifs : Food and drinks served were pleasant.
Points négatifs : Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable.
avis de
-
10,0
Amazing service
Points positifs : Food and drinks. And very attemptive staff.
Points négatifs : Needs more technology wifi, TVs.
avis de
-
6,6
Schedule
Points positifs : Plane was on time, both departure and landing
Points négatifs : Very little leg room, if the person in front of you declined their seat they were almost in your lap.
avis de
-
8,0
Points positifs : They served sandwich and something to drink on the flight.
Points négatifs : Brought the flight earlier wuthout an explanation. Flight was 11.15am instead of 4.15pm.
avis de
-
2,0
ticket got cancelled by priceline
Points positifs : scammed
Points négatifs : my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever
avis de
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7,0
4 star
Points positifs : The simplicity of checking in at a no hassle airport. Great price but could be cheaper.
Points négatifs : That the plane arrived two and a half hour later. Also wish that this Surinam Airways can fly through out the year not just a few months out of the year.
avis de
-
2,0
Points positifs : Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well.
avis de
-
4,5
un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucunea
Points négatifs : un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucune information jusqu'apres le passage en douane
avis de
-
10,0
Points positifs : Staff and service was great. Very polite . Great service . Clean airplane . Good and drinks good.
avis de
-
10,0
Points positifs : Food was great.
avis de
-
10,0
Good job
Points positifs : Great service and they always serve a meal unlike most airlines where you just get nothing . I love this airline and I have never had any problems with them.
Points négatifs : Plane is old so there really isn't any entertainment to speak of. The tickets are cheap for a reason so I could really careless about entertainment. It's a small airline, you can't expect them to have the best.
avis de
-
10,0
Fly this aurline
Points positifs : Great friendly service with on time and professional flights
avis de
-
8,6
On time, friendly service AND a hot meal!
Points positifs : Everything was excellent going and coming. Will definitely book Suriname Air if it is flying where we're going in the future.
avis de
-
6,6
Bad AC
Points positifs : Crew was great!!
Points négatifs : AC was so low n was hot the entire 3 hours of flight.
avis de
-
6,0
Points positifs : Food and service
Points négatifs : Stop over in trinadad for3.1/2hours for service in hot plane
avis de
-
2,0
Points négatifs : Delayed twice no serious and they don't give you even water
avis de
-
8,8
Points positifs : Overall things went well
Points négatifs : The worst problem was the horrible wait time to get our luggage at Miami. Actually only the first half came out after an extended time frame, and then we had to wait 15 minutes more for the rest of the luggage. Very poor customer relations, although probably not directly connected to Suriname, but people were not happy about Miami's lack of organization in handling the luggage.
avis de
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8,0
Points positifs : This was the 1st time my wife and I have flown Suriname Air. Price wise you cannot beat them. This is the only airline that comes to Aruba from the US that offer a free meal. We will definitely fly with them again to and from Miami.
avis de
-
10,0
Points positifs : The staff were great on the return flight. They smiled and made small talk with the people flying. They brought me an extra meal which prevented me from going into diabetic hypoglycemia. Thanks for everything!
Points négatifs : No flight entertainment onboard. Need tvs for long flights.
avis de
-
6,6
Points positifs : I liked that dinner was served.
Points négatifs : Seats were a bit too small. There were no screens for watching TV or movies.
avis de
-
6,0
Points négatifs : Seats were too small and no screens for TV or movies.
avis de
-
8,3
Points positifs : meals and beverages provided at no charge on flight
avis de
-
10,0
The best way to get to Guyana!
Points positifs : The flights were on time both ways, we had friendly air hostesses and the flight crew was very helpful in getting my wife and I seats together when the check in crew failed to accommodate us. The meals and snacks were fine. While the aircraft appeared to be aged, it was comfortable. The fares are excellent compared to that gouging Carib Airline.
Points négatifs : There wasn't anything not to like-no stopping in TT and no snooty high and mighty Trinis to deal with.
avis de
-
8,6
Great airline
Points positifs : Service and food drinks. Left on time Arrived early.
Points négatifs : No tvs or movies. More organization at bag check needed
avis de
-
2,0
Cancelled my flight due to another carrier's tardi
Points positifs : The price
Points négatifs : The customer service was nonexistent. There was no one available at the MIA airport outside of the single schedule flight time. When I called, I spoke to the same lady who was extremely unhelpful. They also cancelled my flight without a refund, eventhough I called them 4 hours beforehand to inform them that I would be missing my flight due to another airline carrier being tardy. Refused to let me board the return flight that I had already paid for. I had to purchase an additional roundtrip ticket to replace the Surinam flight. Will never fly or recommend this airline ever again.
avis de
-
8,0
Points positifs : Staff is nice
Points négatifs : It was hot in the airplane
avis de
-
2,0
When you pay for a RT, that should include both wa
Points positifs : The price and availability of flights
Points négatifs : Was told by the airline that since I missed my flight to my destination (Aruba from Miami) even though it was the fault of another airline (which offered to get me to my destination because of their delay), Surinam Air told me that I would forfeit my return flight (Miami to Aruba) for being a 'no show', even though I called and informed them I would not be on the flight 4 hours prior to my scheduled flight. Will never fly with this airline ever again!
avis de
-
6,0
Points positifs : Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .
avis de
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6,0
Aruba Trip
Points positifs : other than the issues mentioned everything else was ok, nothing great about it just OK.
Points négatifs : it was very hot when first entering the plane and it was hot until we got ready for take off. The flight leaving from Miami going to Aruba had a 3 hour delay and the communication was horrible.
avis de
-
10,0
Excellent
Points positifs : The flights and the service were great,the flight attendants were extremely courteous and proffessional.Both flights went off without a hitch,I'll fly Surinam again.
avis de
-
2,0
Horrible
Points négatifs : Flight was cancelled first day And we had 28 Hours delay
avis de
-
10,0
Points positifs : My trip was very nice they have take good care of me.
avis de
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10,0
Best flight ever!
Points positifs : Crew was pleasant and kept me informed before and during boarding process. Flight going and coming were on time! Definitely appreciated that.
Points négatifs : I can't think of anything I didn't like.
avis de
-
8,0
All Good
Points positifs : Amazed to be served dinner, which was pretty tasty. Attendants were very nice and a great flight.
Points négatifs : All was good.
avis de
-
8,0
Smooth
Points positifs : The service and the smiles from the crew.
avis de
-
2,0
surinan air (unprintable)
Points positifs : Never again
Points négatifs : Never again
avis de
-
6,0
Suriname Miami staff has no clue
Points positifs : Straight flight to Georgetown Guyana, $15 for 2nd bag
Points négatifs : Only the lady working the checkin counter is nice, the manager has no clue.
avis de
-
8,6
Points positifs : Service was great... Pleasantly surprised that they served a meal. The staff was very friendly and was constantly serving the needs of the passengers.
Points négatifs : The plane was old and desperately needed updating.
avis de
-
10,0
Excellent service
Points positifs : Free bags, meals, outstanding service
avis de
-
8,0
Points positifs : Caring and hospitaity was evident
Points négatifs : mechanical failure resulted in cancellation of return flight on Saturday, cause me to loose my connecting flight, flight left on Sunday ,I was force to buy a connecting flight to AtlantA for $364.00 flying Delta . Sunday was a good flight.
avis de
-
10,0
Points positifs : The staff was awesome..very pleasant and helpful..Constantly providing whatever was needed to make the flight comfortable.It was a better experience than I have had on other major airlines!! No complaints..
avis de
-
9,6
Exceeded expectations...
Points positifs : The fare was economical but the service was five star and a hot meal was provided.
avis de
-
8,0
Points positifs : PLEASANT EXPEROENCE
avis de
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5,0
Points positifs : This is a perfect example of getting what you pay for. The plane took off and landed - that alone is worth the rock bottom price we paid. Aside from that, the plane was very old, the interior was filthy and the cabin smelled horrible.
avis de
-
10,0
Excellent niveau de service
Points positifs : La nourriture et les boissons. Et très bon personnel.
Points négatifs : il faut du Wi-Fi, un téléviseur.
avis de
-
8,0
Points positifs : Ils servaient un sandwich et quelque chose à boire sur le vol.
Points négatifs : à l'avance sans explication. Notre vol était à 11 h15 au lieu de 16 h15.
avis de
-
10,0
Points positifs : Le personnel et le service étaient excellents. Très poli. Le service est excellent. Propre avion. Bonne qualité et bon boissons.
avis de
-
10,0
Points positifs : La nourriture était très bonne.
avis de
-
10,0
Cet hôtel vole aurline
Points positifs : Excellent personnel sympathique et à l'heure et les vols professionnel
avis de
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6,0
Points positifs : La nourriture et le service
Points négatifs : Pour une escale en for3.1 section Trinidad et 2 heures de service dans un avion
avis de
-
2,0
Points négatifs : A deux pas au sérieux et il n'y a pas de ne serait-ce que de l'eau
avis de
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6,6
Points positifs : J'ai apprécié le fait que le dîner est servi.
Points négatifs : Sièges étaient un peu trop petits. Il n'y avait pas d'écrans pour regarder la télévision ou un film.
avis de
-
6,0
Points négatifs : Sièges étaient trop petits et il n'y avait pas d'écrans de télévision ou un film.
avis de
-
8,3
Points positifs : Les repas et boissons que vous consommerez fournis gratuitement sur le vol
avis de
-
8,6
Super compagnie aérienne
Points positifs : Le service et la nourriture. À l'heure Nous sommes arrivés plus tôt que prévu.
Points négatifs : Il n'y a pas de télé ni films. besoin de plus d'organisation à l'enregistrement
avis de
-
8,0
Points positifs : Le personnel est très sympa
Points négatifs : Il faisait très chaud dans l'avion
avis de
-
2,0
Horrible
Points négatifs : Notre vol a été annulé le premier jour et nous avions 28 heures de retard
avis de
-
10,0
Points positifs : Mon séjour a été très bien, ils ont bien pris soin de moi.
avis de
-
10,0
Le meilleur vol que j'aie jamais connu !
Points positifs : L'équipe était agréable et bien informée avant et pendant le processus. Les vols à destination et en provenance étaient à l'heure ! J'ai vraiment apprécié ça.
Points négatifs : Je ne vois pas une seule chose que je n'ai pas aimée.
avis de
-
8,0
Rien à redire
Points positifs : Vraiment surpris de se faire servir le dîner, et c'était très bon. Les employés étaient très agréables et un super vol.
Points négatifs : Tout était bien.
avis de
-
10,0
Amazing service
Points positifs : Food and drinks. And very attemptive staff.
Points négatifs : Needs more technology wifi, TVs.
avis de
-
10,0
Points positifs : Staff and service was great. Very polite . Great service . Clean airplane . Good and drinks good.
avis de
-
10,0
Points positifs : Food was great.
avis de
-
10,0
Good job
Points positifs : Great service and they always serve a meal unlike most airlines where you just get nothing . I love this airline and I have never had any problems with them.
Points négatifs : Plane is old so there really isn't any entertainment to speak of. The tickets are cheap for a reason so I could really careless about entertainment. It's a small airline, you can't expect them to have the best.
avis de
-
10,0
Fly this aurline
Points positifs : Great friendly service with on time and professional flights
avis de
-
8,6
On time, friendly service AND a hot meal!
Points positifs : Everything was excellent going and coming. Will definitely book Suriname Air if it is flying where we're going in the future.
avis de
-
8,8
Points positifs : Overall things went well
Points négatifs : The worst problem was the horrible wait time to get our luggage at Miami. Actually only the first half came out after an extended time frame, and then we had to wait 15 minutes more for the rest of the luggage. Very poor customer relations, although probably not directly connected to Suriname, but people were not happy about Miami's lack of organization in handling the luggage.
avis de
-
10,0
Points positifs : The staff were great on the return flight. They smiled and made small talk with the people flying. They brought me an extra meal which prevented me from going into diabetic hypoglycemia. Thanks for everything!
Points négatifs : No flight entertainment onboard. Need tvs for long flights.
avis de
-
10,0
The best way to get to Guyana!
Points positifs : The flights were on time both ways, we had friendly air hostesses and the flight crew was very helpful in getting my wife and I seats together when the check in crew failed to accommodate us. The meals and snacks were fine. While the aircraft appeared to be aged, it was comfortable. The fares are excellent compared to that gouging Carib Airline.
Points négatifs : There wasn't anything not to like-no stopping in TT and no snooty high and mighty Trinis to deal with.
avis de
-
8,6
Great airline
Points positifs : Service and food drinks. Left on time Arrived early.
Points négatifs : No tvs or movies. More organization at bag check needed
avis de
-
10,0
Excellent
Points positifs : The flights and the service were great,the flight attendants were extremely courteous and proffessional.Both flights went off without a hitch,I'll fly Surinam again.
avis de
-
10,0
Points positifs : My trip was very nice they have take good care of me.
avis de
-
10,0
Best flight ever!
Points positifs : Crew was pleasant and kept me informed before and during boarding process. Flight going and coming were on time! Definitely appreciated that.
Points négatifs : I can't think of anything I didn't like.
avis de
-
8,6
Points positifs : Service was great... Pleasantly surprised that they served a meal. The staff was very friendly and was constantly serving the needs of the passengers.
Points négatifs : The plane was old and desperately needed updating.
avis de
-
10,0
Excellent service
Points positifs : Free bags, meals, outstanding service
avis de
-
10,0
Points positifs : The staff was awesome..very pleasant and helpful..Constantly providing whatever was needed to make the flight comfortable.It was a better experience than I have had on other major airlines!! No complaints..
avis de
-
9,6
Exceeded expectations...
Points positifs : The fare was economical but the service was five star and a hot meal was provided.
avis de
-
10,0
Excellent niveau de service
Points positifs : La nourriture et les boissons. Et très bon personnel.
Points négatifs : il faut du Wi-Fi, un téléviseur.
avis de
-
10,0
Points positifs : Le personnel et le service étaient excellents. Très poli. Le service est excellent. Propre avion. Bonne qualité et bon boissons.
avis de
-
10,0
Points positifs : La nourriture était très bonne.
avis de
-
10,0
Cet hôtel vole aurline
Points positifs : Excellent personnel sympathique et à l'heure et les vols professionnel
avis de
-
8,6
Super compagnie aérienne
Points positifs : Le service et la nourriture. À l'heure Nous sommes arrivés plus tôt que prévu.
Points négatifs : Il n'y a pas de télé ni films. besoin de plus d'organisation à l'enregistrement
avis de
-
10,0
Points positifs : Mon séjour a été très bien, ils ont bien pris soin de moi.
avis de
-
10,0
Le meilleur vol que j'aie jamais connu !
Points positifs : L'équipe était agréable et bien informée avant et pendant le processus. Les vols à destination et en provenance étaient à l'heure ! J'ai vraiment apprécié ça.
Points négatifs : Je ne vois pas une seule chose que je n'ai pas aimée.
avis de
-
6,6
Schedule
Points positifs : Plane was on time, both departure and landing
Points négatifs : Very little leg room, if the person in front of you declined their seat they were almost in your lap.
avis de
-
8,0
Points positifs : They served sandwich and something to drink on the flight.
Points négatifs : Brought the flight earlier wuthout an explanation. Flight was 11.15am instead of 4.15pm.
avis de
-
7,0
4 star
Points positifs : The simplicity of checking in at a no hassle airport. Great price but could be cheaper.
Points négatifs : That the plane arrived two and a half hour later. Also wish that this Surinam Airways can fly through out the year not just a few months out of the year.
avis de
-
6,6
Bad AC
Points positifs : Crew was great!!
Points négatifs : AC was so low n was hot the entire 3 hours of flight.
avis de
-
8,0
Points positifs : This was the 1st time my wife and I have flown Suriname Air. Price wise you cannot beat them. This is the only airline that comes to Aruba from the US that offer a free meal. We will definitely fly with them again to and from Miami.
avis de
-
6,6
Points positifs : I liked that dinner was served.
Points négatifs : Seats were a bit too small. There were no screens for watching TV or movies.
avis de
-
8,3
Points positifs : meals and beverages provided at no charge on flight
avis de
-
8,0
Points positifs : Staff is nice
Points négatifs : It was hot in the airplane
avis de
-
8,0
All Good
Points positifs : Amazed to be served dinner, which was pretty tasty. Attendants were very nice and a great flight.
Points négatifs : All was good.
avis de
-
8,0
Smooth
Points positifs : The service and the smiles from the crew.
avis de
-
8,0
Points positifs : Caring and hospitaity was evident
Points négatifs : mechanical failure resulted in cancellation of return flight on Saturday, cause me to loose my connecting flight, flight left on Sunday ,I was force to buy a connecting flight to AtlantA for $364.00 flying Delta . Sunday was a good flight.
avis de
-
8,0
Points positifs : PLEASANT EXPEROENCE
avis de
-
8,0
Points positifs : Ils servaient un sandwich et quelque chose à boire sur le vol.
Points négatifs : à l'avance sans explication. Notre vol était à 11 h15 au lieu de 16 h15.
avis de
-
6,6
Points positifs : J'ai apprécié le fait que le dîner est servi.
Points négatifs : Sièges étaient un peu trop petits. Il n'y avait pas d'écrans pour regarder la télévision ou un film.
avis de
-
8,3
Points positifs : Les repas et boissons que vous consommerez fournis gratuitement sur le vol
avis de
-
8,0
Points positifs : Le personnel est très sympa
Points négatifs : Il faisait très chaud dans l'avion
avis de
-
8,0
Rien à redire
Points positifs : Vraiment surpris de se faire servir le dîner, et c'était très bon. Les employés étaient très agréables et un super vol.
Points négatifs : Tout était bien.
avis de
-
4,6
Cramp seats
Points positifs : Food and drinks served were pleasant.
Points négatifs : Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable.
avis de
-
2,0
ticket got cancelled by priceline
Points positifs : scammed
Points négatifs : my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever
avis de
-
2,0
Points positifs : Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well.
avis de
-
4,5
un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucunea
Points négatifs : un retard de 4h pour un vol prévu en pleine nuit en plus, sans aucune information jusqu'apres le passage en douane
avis de
-
6,0
Points positifs : Food and service
Points négatifs : Stop over in trinadad for3.1/2hours for service in hot plane
avis de
-
2,0
Points négatifs : Delayed twice no serious and they don't give you even water
avis de
-
6,0
Points négatifs : Seats were too small and no screens for TV or movies.
avis de
-
2,0
Cancelled my flight due to another carrier's tardi
Points positifs : The price
Points négatifs : The customer service was nonexistent. There was no one available at the MIA airport outside of the single schedule flight time. When I called, I spoke to the same lady who was extremely unhelpful. They also cancelled my flight without a refund, eventhough I called them 4 hours beforehand to inform them that I would be missing my flight due to another airline carrier being tardy. Refused to let me board the return flight that I had already paid for. I had to purchase an additional roundtrip ticket to replace the Surinam flight. Will never fly or recommend this airline ever again.
avis de
-
2,0
When you pay for a RT, that should include both wa
Points positifs : The price and availability of flights
Points négatifs : Was told by the airline that since I missed my flight to my destination (Aruba from Miami) even though it was the fault of another airline (which offered to get me to my destination because of their delay), Surinam Air told me that I would forfeit my return flight (Miami to Aruba) for being a 'no show', even though I called and informed them I would not be on the flight 4 hours prior to my scheduled flight. Will never fly with this airline ever again!
avis de
-
6,0
Points positifs : Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .
avis de
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6,0
Aruba Trip
Points positifs : other than the issues mentioned everything else was ok, nothing great about it just OK.
Points négatifs : it was very hot when first entering the plane and it was hot until we got ready for take off. The flight leaving from Miami going to Aruba had a 3 hour delay and the communication was horrible.
avis de
-
2,0
Horrible
Points négatifs : Flight was cancelled first day And we had 28 Hours delay
avis de
-
2,0
surinan air (unprintable)
Points positifs : Never again
Points négatifs : Never again
avis de
-
6,0
Suriname Miami staff has no clue
Points positifs : Straight flight to Georgetown Guyana, $15 for 2nd bag
Points négatifs : Only the lady working the checkin counter is nice, the manager has no clue.
avis de
-
5,0
Points positifs : This is a perfect example of getting what you pay for. The plane took off and landed - that alone is worth the rock bottom price we paid. Aside from that, the plane was very old, the interior was filthy and the cabin smelled horrible.
avis de
-
6,0
Points positifs : La nourriture et le service
Points négatifs : Pour une escale en for3.1 section Trinidad et 2 heures de service dans un avion
avis de
-
2,0
Points négatifs : A deux pas au sérieux et il n'y a pas de ne serait-ce que de l'eau
avis de
-
6,0
Points négatifs : Sièges étaient trop petits et il n'y avait pas d'écrans de télévision ou un film.
avis de
-
2,0
Horrible
Points négatifs : Notre vol a été annulé le premier jour et nous avions 28 heures de retard
avis de
Suivi des vols
Itinéraires proposés par Surinam Airways
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
422
Georgetown
GEO
Paramaribo
PBM
422
Miami
MIA
Georgetown
GEO
730
Willemstad
CUR
Port-d'Espagne
POS
730
Port-d'Espagne
POS
Paramaribo
PBM
421
Georgetown
GEO
Miami
MIA
421
Paramaribo
PBM
Georgetown
GEO
729
Paramaribo
PBM
Port-d'Espagne
POS
729
Port-d'Espagne
POS
Willemstad
CUR
993
Amsterdam
AMS
Paramaribo
PBM
994
Paramaribo
PBM
Amsterdam
AMS
Aéroports populaires desservis par Surinam Airways
- Aéroport Paramaribo Johan Adolf Pengel (PBM)
- Aéroport Georgetown Cheddi Jagan Intl (GEO)
- Aéroport Miami (MIA)
- Aéroport Port-d'Espagne Aéroport Intl de Piarco (POS)
- Aéroport Oranjestad Aéroport Intl Reine Beatrix (AUA)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Willemstad Hato (CUR)
- Aéroport Belém Val De Cans (BEL)
- Aéroport Orlando Sanford Intl (SFB)
Coordonnées de Surinam Airways
- PY Code IATA
- +597 465 700 Appeler
- flyslm.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.