Avis des voyageurs
Note globale
7,8
Bien
Basé sur 52 avis
Note générale
7,5
Embarquement
7,9
Confort
7,7
Équipage
8,5
Divertissements
7,6
Restauration
7,2
Infos TUI Nederland
| Code IATA | OR |
|---|---|
| Itinéraires | 44 |
| Itinéraire le plus populaire | Amsterdam-Schiphol à Willemstad Hato |
| Aéroports desservis | 16 |
| Aéroport le plus populaire | Amsterdam-Schiphol |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points négatifs : Poor food, pay extra for lunches, 3 small cups of water for a flight of 10,5 hours. Long waiting times.
avis de
-
8,3
Points positifs : I was nicely surprised with food , blankets and earphones included in the low cost airline service. Flight yeam was superv . We left with almost 4 hour delay due to florida storms .
Points négatifs : The booking process with kayak vayama did not provide the right information to access flight online website so no possibility to check in online or lugagge extra request available .
avis de
-
7,6
Points négatifs : The airplane is freezing!
avis de
-
3,6
Points positifs : Good food and good movies
Points négatifs : Two hour flight delay without any explanations. On the trip from Orlando to Miami the crew closed the bathrooms and no one was allowed to use them for the entire flight.
avis de
-
5,6
Points positifs : Good food for the long flight and lots of complimentary water.
Points négatifs : No leg room for a seven hour flight
avis de
-
8,3
Points positifs : Great crew and flight coordination. Everything was very smooth and well communicated.
avis de
-
6,3
Not bad
Points positifs : Leg room
Points négatifs : Salty food Blankets not distributed Announcements only in Dutch
avis de
-
10,0
Great service for the price
Points positifs : The service from the cabin crew was superb! So was flying on the B787.
Points négatifs : Going through Customs in Sanford was a new experience for me, kind of tricky, but compared to JFK, it was a cakewalk.
avis de
-
10,0
short flight. not really much to say.
Points positifs : quick trip, open seating, not a lot of passengers on that leg of the flight
Points négatifs : it was all good. nothing negative to say
avis de
-
8,0
I love this airline. Second time flying and it was just as nice.
Points positifs : The Miami to Amsterdam flight was smooth and quiet. This Boeing Dreamliner is pretty nice! The staff is kind and helpful. The meal was pretty tasty. No massive check in lines like I saw for AirEuropa as I headed to security. Poor souls. The comfort economy was alright. Chair reclined enough. It’s not Star or Premium. Plane stayed clean. I search our TuiFly when going to Europe. Maybe I shouldn’t be saying all this because everyone will want them.
Points négatifs : I will have to say that the cabin was a little warm even for this Florida resident. I wish they would have offered more water rather than say the bar is open. Maybe offer wine for charge with meal. Maybe a booze and water cart. I wish the .nl website was English capable.
avis de
-
8,6
Excellent Flight
Points positifs : On time departure and early arrival. Good seats and entertainment options.
Points négatifs : Need to buy hold bags in advance rather than at the airport
avis de
-
10,0
Amazing!
Points positifs : - Service on Flight - Comfort
avis de
-
10,0
TUIfly Netherlands- Excellent!
Points positifs : Great on board staff and smoothly run operation- felt very personal although it was a large flight! Economy class was spacious enough for the long overnight flight and overhead cabin space was great! Clean and professional.
avis de
-
4,0
Ok for the price
Points positifs : Staff was good and friendly. They have a new Boeing 787 which is faster then most other aircrafts. Price was cheap I paid from Orlando to Amsterdam about 250$ one way.
Points négatifs : Absolutely HORRIBLE comfort of the seats, basically you have NO legroom at all, it's ok if you have a short flight like 2-3 hours but when you fly long distance it makes you VERY tired and really uncomfortable, I've never seen anything like that before. They serve food only once and it's not good and very small portion. Overall if you're looking for a cheap flight tui is the answer but I'd rather pay extra 100-300$ and get a bigger airline with more comfortable seats.
avis de
-
8,6
Points négatifs : Had to check in our carry on luggage
avis de
-
2,0
Missed our flight
Points positifs : I liked nothing about this airline. The customer service was awful.
Points négatifs : The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
avis de
-
10,0
I was pleasantly surprise
Points positifs : The service was good and the equipment much better that expected
Points négatifs : Not many choices on food
avis de
-
7,3
I really didn't like the stop over
Points positifs : I got to stretch for a bit
Points négatifs : The whole clearing customs and back to the same plane again
avis de
-
8,6
Good times
Points positifs : The plane was comfortable and the staff was extremely helpful & friendly..
Points négatifs : You couldn't check in on line and the website didn't have a english language option.
avis de
-
5,0
Points positifs : I loved how accommodating the crew was.
Points négatifs : Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
avis de
-
7,0
787 only way to travel
Points positifs : The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Points négatifs : Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
avis de
-
5,0
my maiden voyage on tui...
Points positifs : i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Points négatifs : i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
avis de
-
8,0
Points positifs : Crew very helpful & friendly
Points négatifs : Seating tight, meal not very good
avis de
-
8,0
Points positifs : For the price, can't be beat. Very nice plane and pretty comfortable flight
Points négatifs : Check in desk is in terminal j, not f, which was posted on the website.
avis de
-
8,6
Points positifs : I love the Dreamliner - it makes for a very comfortable flight!
Points négatifs : I would appreciate free wine with dinner.
avis de
-
6,0
March 25 2016
Points positifs : The crew were friendly and helpful
Points négatifs : The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor. Earl
avis de
-
9,6
An airline to discover
Points positifs : With new equipment like the 787 and friendly crew everything is great.
avis de
-
5,6
Points positifs : Bonne nourriture pour le long vol et beaucoup d'eau gratuite.
Points négatifs : Pas d'espace pour les jambes pour un vol de sept heures
avis de
-
3,6
Points positifs : Bonne cuisine et bons films
Points négatifs : Retard de deux heures sans aucune explication. Lors du voyage d'Orlando à Miami, l'équipage a fermé les salles de bains et personne n'y avait accès pendant le vol.
avis de
-
8,3
Points positifs : Super personnel et coordination. Tout s'est très bien passé et bien desservi.
avis de
-
6,3
Pas mal
Points positifs : La place pour nos jambes
Points négatifs : La nourriture était salée Des couvertures, et non distribué Annonces uniquement en néerlandais
avis de
-
10,0
Vol court. Pas vraiment beaucoup à dire.
Points positifs : Voyage rapide, sièges ouverts, pas beaucoup de passagers sur cette jambe du vol
Points négatifs : Tout était bon, rien de négatif à dire
avis de
-
8,6
Super vol
Points positifs : à l'heure. Bons sièges et un choix de divertissements.
Points négatifs : il faut payer pour les bagages à l'avance
avis de
-
10,0
Epatant !
Points positifs : - Le service - Confort
avis de
-
8,6
Points négatifs : Dû porter nos bagages sur
avis de
-
10,0
J'ai été agréablement surpris
Points positifs : Le service était de bonne qualité et les équipements bien mieux que ce à quoi nous nous attendions
Points négatifs : Pas beaucoup de choix dans la cuisine
avis de
-
7,3
Je n'ai vraiment pas aimé c'est la halte
Points positifs : J'ai eu l'occasion de s'étendent sur un peu
Points négatifs : Le domaine la douane et à l'arrière sur le même vol.
avis de
-
5,0
Points positifs : J'ai aimé l'équipage.
Points négatifs : J'entrais à peine dans le siège. Il faut de meilleurs sièges
avis de
-
8,0
Points positifs : Personnel très serviable et gentil
Points négatifs : Coin salon, repas n'est pas très bien situé
avis de
-
8,6
Points positifs : J'adore le Dreamliner - c'est un vol très confortable !
Points négatifs : Je voudrais bien avoir du vin gratuit avec un dîner.
avis de
-
9,6
Une compagnie aérienne à découvrir
Points positifs : De nouveaux équipements et l'équipage sympathique c'est top.
avis de
-
10,0
Great service for the price
Points positifs : The service from the cabin crew was superb! So was flying on the B787.
Points négatifs : Going through Customs in Sanford was a new experience for me, kind of tricky, but compared to JFK, it was a cakewalk.
avis de
-
10,0
short flight. not really much to say.
Points positifs : quick trip, open seating, not a lot of passengers on that leg of the flight
Points négatifs : it was all good. nothing negative to say
avis de
-
8,6
Excellent Flight
Points positifs : On time departure and early arrival. Good seats and entertainment options.
Points négatifs : Need to buy hold bags in advance rather than at the airport
avis de
-
10,0
Amazing!
Points positifs : - Service on Flight - Comfort
avis de
-
10,0
TUIfly Netherlands- Excellent!
Points positifs : Great on board staff and smoothly run operation- felt very personal although it was a large flight! Economy class was spacious enough for the long overnight flight and overhead cabin space was great! Clean and professional.
avis de
-
8,6
Points négatifs : Had to check in our carry on luggage
avis de
-
10,0
I was pleasantly surprise
Points positifs : The service was good and the equipment much better that expected
Points négatifs : Not many choices on food
avis de
-
8,6
Good times
Points positifs : The plane was comfortable and the staff was extremely helpful & friendly..
Points négatifs : You couldn't check in on line and the website didn't have a english language option.
avis de
-
8,6
Points positifs : I love the Dreamliner - it makes for a very comfortable flight!
Points négatifs : I would appreciate free wine with dinner.
avis de
-
9,6
An airline to discover
Points positifs : With new equipment like the 787 and friendly crew everything is great.
avis de
-
10,0
Vol court. Pas vraiment beaucoup à dire.
Points positifs : Voyage rapide, sièges ouverts, pas beaucoup de passagers sur cette jambe du vol
Points négatifs : Tout était bon, rien de négatif à dire
avis de
-
8,6
Super vol
Points positifs : à l'heure. Bons sièges et un choix de divertissements.
Points négatifs : il faut payer pour les bagages à l'avance
avis de
-
10,0
Epatant !
Points positifs : - Le service - Confort
avis de
-
8,6
Points négatifs : Dû porter nos bagages sur
avis de
-
10,0
J'ai été agréablement surpris
Points positifs : Le service était de bonne qualité et les équipements bien mieux que ce à quoi nous nous attendions
Points négatifs : Pas beaucoup de choix dans la cuisine
avis de
-
8,6
Points positifs : J'adore le Dreamliner - c'est un vol très confortable !
Points négatifs : Je voudrais bien avoir du vin gratuit avec un dîner.
avis de
-
9,6
Une compagnie aérienne à découvrir
Points positifs : De nouveaux équipements et l'équipage sympathique c'est top.
avis de
-
8,3
Points positifs : I was nicely surprised with food , blankets and earphones included in the low cost airline service. Flight yeam was superv . We left with almost 4 hour delay due to florida storms .
Points négatifs : The booking process with kayak vayama did not provide the right information to access flight online website so no possibility to check in online or lugagge extra request available .
avis de
-
7,6
Points négatifs : The airplane is freezing!
avis de
-
8,3
Points positifs : Great crew and flight coordination. Everything was very smooth and well communicated.
avis de
-
8,0
I love this airline. Second time flying and it was just as nice.
Points positifs : The Miami to Amsterdam flight was smooth and quiet. This Boeing Dreamliner is pretty nice! The staff is kind and helpful. The meal was pretty tasty. No massive check in lines like I saw for AirEuropa as I headed to security. Poor souls. The comfort economy was alright. Chair reclined enough. It’s not Star or Premium. Plane stayed clean. I search our TuiFly when going to Europe. Maybe I shouldn’t be saying all this because everyone will want them.
Points négatifs : I will have to say that the cabin was a little warm even for this Florida resident. I wish they would have offered more water rather than say the bar is open. Maybe offer wine for charge with meal. Maybe a booze and water cart. I wish the .nl website was English capable.
avis de
-
7,3
I really didn't like the stop over
Points positifs : I got to stretch for a bit
Points négatifs : The whole clearing customs and back to the same plane again
avis de
-
7,0
787 only way to travel
Points positifs : The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Points négatifs : Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
avis de
-
8,0
Points positifs : Crew very helpful & friendly
Points négatifs : Seating tight, meal not very good
avis de
-
8,0
Points positifs : For the price, can't be beat. Very nice plane and pretty comfortable flight
Points négatifs : Check in desk is in terminal j, not f, which was posted on the website.
avis de
-
8,3
Points positifs : Super personnel et coordination. Tout s'est très bien passé et bien desservi.
avis de
-
7,3
Je n'ai vraiment pas aimé c'est la halte
Points positifs : J'ai eu l'occasion de s'étendent sur un peu
Points négatifs : Le domaine la douane et à l'arrière sur le même vol.
avis de
-
8,0
Points positifs : Personnel très serviable et gentil
Points négatifs : Coin salon, repas n'est pas très bien situé
avis de
-
2,0
Points négatifs : Poor food, pay extra for lunches, 3 small cups of water for a flight of 10,5 hours. Long waiting times.
avis de
-
3,6
Points positifs : Good food and good movies
Points négatifs : Two hour flight delay without any explanations. On the trip from Orlando to Miami the crew closed the bathrooms and no one was allowed to use them for the entire flight.
avis de
-
5,6
Points positifs : Good food for the long flight and lots of complimentary water.
Points négatifs : No leg room for a seven hour flight
avis de
-
6,3
Not bad
Points positifs : Leg room
Points négatifs : Salty food Blankets not distributed Announcements only in Dutch
avis de
-
4,0
Ok for the price
Points positifs : Staff was good and friendly. They have a new Boeing 787 which is faster then most other aircrafts. Price was cheap I paid from Orlando to Amsterdam about 250$ one way.
Points négatifs : Absolutely HORRIBLE comfort of the seats, basically you have NO legroom at all, it's ok if you have a short flight like 2-3 hours but when you fly long distance it makes you VERY tired and really uncomfortable, I've never seen anything like that before. They serve food only once and it's not good and very small portion. Overall if you're looking for a cheap flight tui is the answer but I'd rather pay extra 100-300$ and get a bigger airline with more comfortable seats.
avis de
-
2,0
Missed our flight
Points positifs : I liked nothing about this airline. The customer service was awful.
Points négatifs : The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
avis de
-
5,0
Points positifs : I loved how accommodating the crew was.
Points négatifs : Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
avis de
-
5,0
my maiden voyage on tui...
Points positifs : i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Points négatifs : i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
avis de
-
6,0
March 25 2016
Points positifs : The crew were friendly and helpful
Points négatifs : The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor. Earl
avis de
-
5,6
Points positifs : Bonne nourriture pour le long vol et beaucoup d'eau gratuite.
Points négatifs : Pas d'espace pour les jambes pour un vol de sept heures
avis de
-
3,6
Points positifs : Bonne cuisine et bons films
Points négatifs : Retard de deux heures sans aucune explication. Lors du voyage d'Orlando à Miami, l'équipage a fermé les salles de bains et personne n'y avait accès pendant le vol.
avis de
-
6,3
Pas mal
Points positifs : La place pour nos jambes
Points négatifs : La nourriture était salée Des couvertures, et non distribué Annonces uniquement en néerlandais
avis de
-
5,0
Points positifs : J'ai aimé l'équipage.
Points négatifs : J'entrais à peine dans le siège. Il faut de meilleurs sièges
avis de
Suivi des vols
Itinéraires proposés par TUI Nederland
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
441
Amsterdam
AMS
Rabil
BVC
367
Amsterdam
AMS
Willemstad
CUR
335
Amsterdam
AMS
Holguín
HOG
317
Amsterdam
AMS
Orlando
SFB
368
Kralendijk
BON
Amsterdam
AMS
442
Rabil
BVC
Espargos
SID
336
Cancún
CUN
Amsterdam
AMS
368
Willemstad
CUR
Kralendijk
BON
336
Holguín
HOG
Cancún
CUN
318
Miami
MIA
Amsterdam
AMS
317
Orlando
SFB
Miami
MIA
442
Espargos
SID
Amsterdam
AMS
363
Amsterdam
AMS
Oranjestad
AUA
364
Oranjestad
AUA
Willemstad
CUR
364
Willemstad
CUR
Amsterdam
AMS
423
Amsterdam
AMS
Praia
RAI
424
Praia
RAI
Espargos
SID
9301
Amsterdam
AMS
Paramaribo
PBM
9302
Paramaribo
PBM
Amsterdam
AMS
Aéroports populaires desservis par TUI Nederland
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Willemstad Hato (CUR)
- Aéroport Kralendijk Flamingo Intl Airport (BON)
- Aéroport Oranjestad Aéroport Intl Reine Beatrix (AUA)
- Aéroport Orlando Sanford Intl (SFB)
- Aéroport Paramaribo Johan Adolf Pengel (PBM)
- Aéroport Aéroport Intl de Punta Cana (PUJ)
- Aéroport Miami (MIA)
- Aéroport Espargos Sal (Amilcar Cabral) (SID)
- Aéroport Varadero Juan Gualberto Gomez (VRA)
- Aéroport Rabil (BVC)
- Aéroport Cancún (CUN)
- Aéroport San Pedro (VXE)
- Aéroport Holguín Frank Pais (HOG)
- Aéroport Aéroport Intl de Banjul (BJL)
Coordonnées de TUI Nederland
- OR Code IATA
- +31 088 - 088 58 85 Appeler
- tui.nl Consulter
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