Avis des clients
Note globale
7,5
Bien
Basé sur 31 avis
Note générale
7,2
Embarquement
7,7
Confort
7,6
Équipage
8,5
Divertissements
6,9
Restauration
6,8
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,6
Points négatifs : Had to check in our carry on luggage
avis de
-
2,0
Missed our flight
Points positifs : I liked nothing about this airline. The customer service was awful.
Points négatifs : The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
avis de
-
10,0
I was pleasantly surprise
Points positifs : The service was good and the equipment much better that expected
Points négatifs : Not many choices on food
avis de
-
7,3
I really didn't like the stop over
Points positifs : I got to stretch for a bit
Points négatifs : The whole clearing customs and back to the same plane again
avis de
-
8,6
Good times
Points positifs : The plane was comfortable and the staff was extremely helpful & friendly..
Points négatifs : You couldn't check in on line and the website didn't have a english language option.
avis de
-
5,0
Points positifs : I loved how accommodating the crew was.
Points négatifs : Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
avis de
-
7,0
787 only way to travel
Points positifs : The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Points négatifs : Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
avis de
-
5,0
my maiden voyage on tui...
Points positifs : i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Points négatifs : i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
avis de
-
8,0
Points positifs : Crew very helpful & friendly
Points négatifs : Seating tight, meal not very good
avis de
-
8,0
Points positifs : For the price, can't be beat. Very nice plane and pretty comfortable flight
Points négatifs : Check in desk is in terminal j, not f, which was posted on the website.
avis de
-
8,6
Points positifs : I love the Dreamliner - it makes for a very comfortable flight!
Points négatifs : I would appreciate free wine with dinner.
avis de
-
6,0
March 25 2016
Points positifs : The crew were friendly and helpful
Points négatifs : The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor. Earl
avis de
-
8,6
Points négatifs : Had to check in our carry on luggage
avis de
-
10,0
I was pleasantly surprise
Points positifs : The service was good and the equipment much better that expected
Points négatifs : Not many choices on food
avis de
-
8,6
Good times
Points positifs : The plane was comfortable and the staff was extremely helpful & friendly..
Points négatifs : You couldn't check in on line and the website didn't have a english language option.
avis de
-
8,6
Points positifs : I love the Dreamliner - it makes for a very comfortable flight!
Points négatifs : I would appreciate free wine with dinner.
avis de
-
7,3
I really didn't like the stop over
Points positifs : I got to stretch for a bit
Points négatifs : The whole clearing customs and back to the same plane again
avis de
-
7,0
787 only way to travel
Points positifs : The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Points négatifs : Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
avis de
-
8,0
Points positifs : Crew very helpful & friendly
Points négatifs : Seating tight, meal not very good
avis de
-
8,0
Points positifs : For the price, can't be beat. Very nice plane and pretty comfortable flight
Points négatifs : Check in desk is in terminal j, not f, which was posted on the website.
avis de
-
2,0
Missed our flight
Points positifs : I liked nothing about this airline. The customer service was awful.
Points négatifs : The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
avis de
-
5,0
Points positifs : I loved how accommodating the crew was.
Points négatifs : Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
avis de
-
5,0
my maiden voyage on tui...
Points positifs : i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Points négatifs : i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
avis de
-
6,0
March 25 2016
Points positifs : The crew were friendly and helpful
Points négatifs : The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor. Earl
avis de
Suivi des vols
Itinéraires proposés par TUIfly NL
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
337
Amsterdam
AMS
Varadero
VRA
338
Cancún
CUN
Amsterdam
AMS
337
Varadero
VRA
Cancún
CUN
373
Amsterdam
AMS
Kralendijk
BON
375
Amsterdam
AMS
Willemstad
CUR
9301
Amsterdam
AMS
Paramaribo
PBM
373
Kralendijk
BON
Oranjestad
AUA
445
Amsterdam
AMS
Boa Vista
BVC
445
Boa Vista
BVC
Espargos
SID
446
Espargos
SID
Amsterdam
AMS
374
Oranjestad
AUA
Amsterdam
AMS
376
Willemstad
CUR
Amsterdam
AMS
393
Amsterdam
AMS
Simpson Bay
SXM
394
Simpson Bay
SXM
Willemstad
CUR
9302
Paramaribo
PBM
Amsterdam
AMS
Aéroports populaires desservis par TUIfly NL
- Aéroport de Amsterdam-Schiphol (AMS)
- Aéroport de Willemstad Hato Int. Airport (CUR)
- Aéroport de Espargos Amilcar Cabral Intl (SID)
- Aéroport de Oranjestad Reina Beatrix (AUA)
- Aéroport de Kralendijk Flamingo Int. (BON)
- Aéroport de Boa Vista Rabil (BVC)
- Aéroport de Varadero Juan Gualberto Gomez (VRA)
- Aéroport de Sanford Orlando Sanford Intl (SFB)
- Aéroport de Sao Vicente San Pedro (VXE)
- Aéroport de Cancún (CUN)
- Aéroport de Mina Jebel Ali Al Maktoum Intl (DWC)
- Aéroport de Paramaribo Zanderij Intl (PBM)
- Aéroport de Miami (MIA)
- Aéroport de Holguín Frank Pais (HOG)
- Aéroport de Praia Nelson Mandela (RAI)
- Aéroport de Bourgas (BOJ)
- Aéroport de Simpson Bay Princess Juliana (SXM)
- Aéroport de Banjul Yundum International (BJL)
- Aéroport de Sofia (SOF)
- Aéroport de Varna (VAR)
Coordonnées de TUIfly NL
- OR Code IATA
- +31 0900 8847 Appeler
- tui.nl Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.