Multiple issues, staff handled well
Location next to red line was amazing
We were given a room and the power blew 5 minutes later (only to that room), they moved us to another room. Two of the four days they said we would get boxed breakfast (which we paid for) and then they didn’t have it and we missed the window to actually get a sit down breakfast. They refunded us the money, but it was a hassle. The last night the air conditioning went out in the hotel...when we woke up it was 87 degrees in our room.
A hotel with great location and convenience
The hotel is right across the street from Taipei 101 with metro station right in front of it; a traveller like me with a 5-year-old kid would appreciate the convenience it provides!
I booked a room with my credit card (to secure my space) and the confirmation letter said the fee will be paid at the hotel upon my arrival, so when I checked in, I told them I'll pay cash for my stay; thus, I thought they wouldn't charge the fee on my credit card when I checked out and told them again that I'd pay cash for my stay; after I got home from my trip in Taipei, I checked my credit card account and saw a pending fee for the hotel stay; I called Sparkle hotel immediately and then I was told I'll have to wait for up to one month (since I'm using a foreign credit card) to wait for the bank to process the refund.... if I had known or was told that they have already charged the fee on the card when I was going to check out, then I wouldn't have had decided to pay with cash then and thus can avoid going through the time-consuming process of getting my money back later. I wish they'd inform the customers in advance if SPARKLE hotel has already charged the fee on the card upon check-in. The hotel is great in all ways, and I really enjoy my stay there with my kid. I guess I'll just have to ask the front desk about the payment upon my check-in in the future more carefully. I'll definitely choose to stay in this hotel again in the future!
Thin Walls, Sparratic cleaning hours
Price was good compared to other hotels that close to 101, but still not worth it in my opinion. Staff were very nice. Self laundry.
Thin walls, so thin you can hear the conversations of neighbors. And whenever any doorbell around you rings, it sounds like your own. The breakfast was also horrible, and although they have their own bar, it closes very early most nights.
En choisissant Taipei 101 SPARKLE Hotel à Taipei (Xinyi), vous serez à quelques pas de Taipei 101 Mall et de Centre international de congrès de Taipei. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
Basé sur 747 avis
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