2.0
The problem itself is not with the car rental company, but with the Kayak. I made the first reservation, however, with the wrong time, so the car rental company suggested that I make another reservation, which I did. I picked up a car and they charged me for 2. I'm waiting for a response to this.Avis laissé le 1 févr. 2023
avis de![kayak]()
10.0
There were literally hundreds of people in line because other rental car companies were out of cars. Thrifty agents were pleasant despite the crush of people, and a difficult situation went well. Amazing.Avis laissé le 14 mars 2022
avis de![kayak]()
2.0
Waited in line for over one hour. stood the entire time. 4 employees at theAvis laissé le 6 mars 2022
avis de![kayak]()
6.0
Paid for “Corolla or similar” but pretty sure I got a smaller car. We made due but not sure I will use them againAvis laissé le 24 févr. 2022
avis de![kayak]()
2.0
Worst ever. No personnel at airport desk. Prepay customers ahead of me had been waiting 1.5 hrs with no sign of someone— a person took care of one client then disappeared. Had to book a car with a competitor on the spot and paid twice as much due to last minute booking. Thrifty never again.Avis laissé le 7 févr. 2022
avis de![kayak]()
4.0
The minivan had issues and handled poorly. It was too late in the day to swap with a different vehicle. Seats didn’t work in the back row and would not fold down.Avis laissé le 25 oct. 2021
avis de![kayak]()
10.0
I know there are limitations, but it would be nice to have more than one person at the airport. We stood in line for quite some time waiting for the one agent to open up for us to rent the car. Other than that, it was a breeze doing business with Thrifty.Avis laissé le 15 oct. 2021
avis de![kayak]()
10.0
the service at pick up and drop off was very quickly. The car was really comfortable. I loved how easy the process of rented. I definitely recommend rent a car in TPA. I just recommend to ask for a not smoking car. The car I rented is supposedly non-smoking but obviously someone had smoked in the car.Avis laissé le 17 sept. 2021
avis de![kayak]()
5.9
The wait time was over an hour and a half but the girl that helped us was very nice and helpfulAvis laissé le 1 août 2021
avis de![kayak]()
1.9
First vehicle: brakes were bad. Had to go back and get a new vehicle. Second vehicle was dirty. Had to pay for spouse to be additional driverAvis laissé le 31 juil. 2021
avis de![kayak]()
3.9
There was an hour wait to get the car, which was frustrating after a long flight. The car smelled of smoke. It had scratches and dings on all sides and the individual marking the paper missed some of the most significant marks where someone just scrapped the front bumper on concrete. If I hadn't called it out, I'm afraid they would have assumed I wrecked the car and charged me. The car smelled like smoke. It was very disappointing. However, the car did drive well and the return was easy.Avis laissé le 28 juil. 2021
avis de![kayak]()
10.0
very good service and very good price too,Avis laissé le 26 juil. 2021
avis de![kayak]()