Hôtels à Tulum

Hôtels à Tulum

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Tulum, Quintana Roo, Mexique
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Bon à savoir

Basse saison octobre
Haute saison août
  Prix moyen (nuit en semaine) : 159 €
  Prix moyen (nuit le week-end) : 165 €

mois le moins cher

62%

baisse des prix estimée

période la plus chère

42%

hausse des prix estimée

(prix moyen sur les 2 dernières semaines)

dim. - jeu.

(nuit en semaine)

(prix moyen sur les 2 dernières semaines)

ven. et sam.

(nuit le week-end)

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Meilleurs hôtels à Tulum

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Encantada Tulum - Tulum - Plage
1
9,6 Excellent (152 avis)
dès 752 €
Présentation Avis
En choisissant Encantada Tulum à Tulum, vous profiterez d'un agréable séjour à seulement quelques pas de Plage de Tulum et à 3 min en voiture de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une réception ouverte 24 heures sur 24. Un parking gratuit est disponible dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: From the friendly and extremely helpful staff, to the luxurious rooms, to the 10 second walk to the beach, to the great weather to the delicious local food and fantastic cocktails. It was one of the best trips in my life. I'll be back.
Points négatifs: I almost didn't go because of all the info on the seaweed. However, there are so many other things to do from the ruins to the number of cenotes, it wasn't an issue at all. The public beach is cleaned daily and will feed your need to get in the water. its great place to rent a cabana and enjoy the sun and surf.
10,0 Excellent
Points positifs: La situation de l'hôtel très près de la plage, la vue de notre bungalow, l'incroyable accueil
Points négatifs: les algues sur la plage
9,6 Excellent
Points positifs: Encantada is the best option in tulum. Location is perfect , staff is so kind.
Points négatifs: Nothing
10,0 Excellent
Points positifs: L'emplacement était parfait, le personnel était vraiment au petit soin et très ouvert. Nous avons passé une semaine magnifique et nous y retournerions tout de suite.
10,0 Excellent
Points positifs: Simply beautiful!! An oasis tucked away from the craziness of Tulum Staff were wonderful
Points négatifs: There is no pool, however we understood that when we booked The seaweed issue made swimming unpleasant
10,0 Excellent
Points positifs: The staff is so helpful always willing to make you comfortable.
Points négatifs: There was nothing I didn’t like
9,6 Excellent
Points positifs: Quiet Place. Not many people. We had the beach for our selves. Enjoy the every moment. Food was great, service excellent. Staff were helpful with recommendations.
Points négatifs: Lost one of my surf trunks. I never received an explanation.
9,2 Excellent
Points positifs: Very cute yard, with intimate atmosphere which made everything more relaxing and private. Very clean and tidy. Big thanks to the cleaning team, which are taking care of the sand even though the sea is bringing sea weed every day (you can see the huge difference between Encantada beach and the next one). The fruits and cold lemonade every day near reception were really nice to have. The hotel staff was friendly, we served breakfast on the beach every morning thanks to them, which is awesome. The jungle vibe is soo nice!
Points négatifs: The continental breakfast contained same thing every morning and it could have been more diverse. Pricey, just like everywhere in Tulum (and not sure why - probably just because of the hype - which is un-founded). Our room was right near the air conditioning machine (placed outside) and it was a bit noisy (enough to cover the sound of the waves
10,0 Excellent
Points positifs: Amazing place! Intimate, personal, and pure paradise! Loved every second of being here. The staff is incredibly accomodating and helpful. The room is perfect in size and comfort. And the premises are beautiful and clean. Food and drinks are delicious, couldnt ask for anything more.
Points négatifs: Not applicable, liked it all!
10,0 Excellent
Points positifs: Best place ever. Cet hôtel fait parti de mes meilleures expériences hôtelières. Personnel au petit soin et de très bons conseil.
10,0 Excellent
Points positifs: Wonderful location on the beach. Quiet and relaxing with wonderful staff and rooms
The Beach Tulum - Tulum - Chambre
2
9,4 Excellent (318 avis)
dès 709 €
Présentation Avis
Tulum ne manque pas de choses à découvrir; The Beach Tulum vous fait profiter d'un séjour au bord de la plage et se trouve à 1 min en voiture de Plage de Tulum et à 5 minutes de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service de nettoyage à sec / blanchisserie. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Staff is above and beyond helpful. Everyone is incredibly nice, and they do a great job of keeping it low key and not crowded. The hotel is beautiful and the rooms are exceptional.
8,3 Excellent
Points positifs: I really enjoyed my room who had a rooftop jacuzzi with breathtaking views on Tulum Beach. The hotel location is great and the room / hotel give you a lot of privacy. I also liked the fact you have an assigned beach mattress. It was a great experience! I really recommend this hotel.
Points négatifs: The internet connection was very poor and closet space I find very limited.
9,2 Excellent
Points positifs: Le petit dejeuner tous les matins etaient trés bon.
Points négatifs: Tout etait parfait. Le seul problème etait que nous avons pas pu profiter de la mer de lhotel à cause des sargasses.
8,0 Excellent
Points positifs: Great location, great service, we asked for all sorts of services and they accommodated for all of them. Beautiful hotel and private beach, pool and jacuzzis are also very nice. Rooms are very nice and we have high standards!
Points négatifs: Breakfast isn't very good, we even ordered vegan breakfast (day before) and were hugely disappointed with it day after ... also took them 30 min to prepare when there was almost nobody there. Also 2nd night they had a wedding party going on, when I came to reception at 1 AM to complain about the noise (they were in a pool/flat right under our window) the staff did literally nothing so I needed to go resolve it myself by talking with them. Apparently they had a private side of the hotel but decided to go into public part to have fun and as nobody told them anything just continued ... when I asked them they went to private side without issue and we couldn't hear them anymore. Also they have spa but it's just a room in the hotel... actual service was really good though.
9,2 Excellent
Points positifs: Gorgeous scenery and rooms. The people were wonderful, nothing was too much trouble.
Points négatifs: Nothing!
10,0 Excellent
Points positifs: L'hotel est exellent le personnel egalement tres accueillant c'était un réel plaisir d'y passer 6 jours avec mon copain. Les chambres vue sur mer rez de chaussée sont extraodinaire, piscine privée, jaccuzi, accés piscine commune de notre chambre grande salle de bain grande chambre et grand lit. Merci encore à l'accueil d'Elisa et Samy plus particulierement ainsi qu'a tout le personnel qui nous ont accueillit a merveille.
Points négatifs: Malheuresement les plages de TULUM sont toutes remplit d'algues donc pas pu trop profiter de la mer et plage mis a part 1 ou 2 plages exterieur de l'hotel mais nous ne pouvont pas leurs en vouloir .. c'est la nature...
9,2 Excellent
Points positifs: Magnifique chambre face à la mer, le jacuzzi sur le toit, un bonheur... Très belle décoration dans tous les espaces communs Mise à disposition de vélos, bien pratique
Points négatifs: La plage est bien nettoyée devant l’hôtel, mais le problème des algues sargasses n’est pas réglé à Tulum, les bains de mer sont moins agréables du coup...
10,0 Excellent
Points positifs: Me and my husband stayed nights days for our honey moon, this hotel exceeded all our expectations. I am the first to do a good search before staying at a hotel and this had to be special since it was our honey moon <3. Lets start by the fact that they actually take the time to write an email a couple of days before to confirm everything (not a computer, but actually the staff takes the time to do this) so even before arriving I was already impressed. As soon as we got to the hotel, everything and I mean everything looked so clean, calm and pretty. Everyone welcomed us with warm smiles and greetings. The front desk personal ( and I am so sorry I do not remember her name, was amazingggggg) She help us with everything all through our stay, we booked a couples massage (better than good, having the massage while hearing the waves was beautiful and relaxing and the cheese platter and chocolate strawberries after was just the cherry on top). We also booked a private tour to COBA and some Cenotes (she recommended this to us, and I was beyond impressed) The tour guide's name is EDWIN if you are ever in the area and what a private tour please find him; we recommend him 150%. The tour was fun and educational, BONUS the guy takes AMAZING PICTURES. We got free breakfast, guys you can eat and drink anything from the menu... AMAZINGG !! We ordered and went to eat to Ziggys and all bars in the hotel, all amazing.. drinks and food were spectacular. Our favorite servers were Rosalba and Luis, these guys served us like Gods... AMAZING SERVICE to say the least. We also meet LUIS up front; greeted us every day, got us taxis, helped us with our bags, towels, I mean everything... The room was beautiful, it was decorated with flowers it was such a beautiful gesture when we got there. For all our stay the room/bathroom remained clean, the AC worked wonders; we slept with the slide doors half open to hear the waves at night and the room remained cold all night long.
10,0 Excellent
Points positifs: 2e fois dans cet établissement parfaitement situé et avec les équipements nécessaires.
Points négatifs: RAS
4,2 Correct
Points positifs: L’emplacement, la gentillesse de Eloisa à la réception et les cours de yoga quotidiens.
Points négatifs: Hôtel vieillissant. Équipements de qualité très médiocre. Service gentil mais assez peu professionnel. Pratique des prix comparables aux meilleurs hôtels de Tulum mais n’est absolument pas à la hauteur. Manque de transparence sur le phénomène des sargasses - algues odorantes envahissant les Caraïbes et rendant le bord de mer de couleur rouge (« ça dépend des jours, il y en aura peut être plus demain »). Malheureusement les installations ne permettent pas de profiter de la journée à l’hôtel en dehors de la plage.
9,6 Excellent
Points positifs: So relaxing and tranquil. Perfect location close to great restaurants. Staff is so attentive! I will be back every year.
2,5 Médiocre
Points positifs: La situation de la chambre et le calme de l'Hotel.
Points négatifs: Impossible d'avoir un café ou une boisson après 23h.....
Présentation Avis
Tulum ne manque pas de choses à découvrir; Mi Amor - Adults only Colibri Boutique Hotels vous fait profiter d'un séjour près de la plage et se trouve à moins de 5 minutes en voiture de Plage de Tulum et de Playa Paraiso. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: La nourriture était incroyable. L'un des meilleurs restaurants de Tulum. Le petit-déjeuner, le dîner et le souper, le désert ... parfait ! L'emplacement était formidable à la périphérie du centre-ville. Très intime et romantique. C'était exactement ce qu'il nous fallait.
7,9 Bien
Points positifs: La vue, le personnel très gentil, le design contemporain de l’architecture, le principe adult only, l’étonnant cheesecake du chef.
Points négatifs: La qualité de la literie usée, la mesquinerie de la tips à payer sur le pt dej compris, les installations déjà fort usées par le sel de l’océan, la pt plage à côté du beach club couverte de détritus.
10,0 Excellent
Points positifs: Beautiful location with amazing views of the water. Small and very private property with quiet beaches close by and an easy 20min walk to the ruins. The staff was amazing. Courteous, kind and very helpful. They helped to make our stay as perfect as possible.
9,6 Excellent
Points positifs: L’hôtel est incroyable, une magnifique vue, un petit déjeuner incroyable. Au départ nous avions peur par rapport au prix mais une fois sur place on le comprends. Tout est beaux dans l’hôtel. La chambre, le restaurant, le bar. Je vous le conseille fortement.
Points négatifs: La seule chose embêtante ce sont les insectes. Ce qui n’est pas de la faute de l’établissement mais prévoyez des produits anti moustiques, leurs piqûres font très mal.
10,0 Excellent
Points positifs: Food was wonderful, drinks were creative and tasty, rooms were always clean, it was easy to secure a lounger out by the ocean... and the staff was WONDERFUL.
Points négatifs: It was a taxi ride to the town areas... difficult to walk places.
9,6 Excellent
Points positifs: Mi amor is such a beautiful boutique hotel with amazing decoration, lovely and welcoming staff that does everything to make sure you are enjoying your time! The food is great don't skip breakfast! I recommend the French Toast! The perfect place for a romantic couple gateway!
Points négatifs: Everything was perfect, the hotel is facing the ocean but you have no beach. But the hotel give you beach access passes to the other hotels of the group (La Zebra & El Pez) which are directly on the beach so you can enjoy a beach day there and take the opportunity to discover another hotel too!
10,0 Excellent
Points positifs: Staff were excellent - particularly Janusz and Mario. Really went out of their way to make us feel welcome, to smooth any needs out and to guide us to local facilities and sights. Lovely people, very genuine and friendly
Points négatifs: Could do with fans in the dining room to keep the air moving, As it's open, ceiling fans would help a lot
10,0 Excellent
Points positifs: Magnifique hôtel, excellent petit déjeuner. Restaurant de l'hôtel excellent. Piscine superbe. Très belle chambre. Cours de yoga le matin sur la terrasse . Hotel situé près des ruines mayas. Nous y reviendrons !!
10,0 Excellent
Points positifs: The property, staff, and restaurant was all amazing. Our room was fantastic. Best view ever!!! The bartender, waiters, and front desk staff were wonderful. Made our experience very personal.
Points négatifs: The only negative was lack of beach access. They stated beach would be accessible at low tide. That was not our experience in the 5 days we were here. There is a public beach within a short walk but there was no beach service or chairs and we were not comfortable leaving our things on protected to both go in the water together.
9,6 Excellent
Points positifs: Tres bel endroit face à l océan Jolie piscine à débordement Personnel aux petits soins, très accueillant Chambres bien aménagées avec goût Bon restaurant
10,0 Excellent
Points positifs: Hôtel de taille humaine et magnifiquement conçu Bungalow sur la mer avec son jacuzzi, divin Salle de bain spacieuse Vue magique Proche des ruines (y aller des l ouverture)
Points négatifs: Pas de plage de sable (accès par hotels voisins)
9,2 Excellent
Points positifs: Le petit déjeuner était très bon, de manière générale, nous avons bien mangé à l'hôtel.
Points négatifs: Plus de rangements dans les chambres
8,3 Excellent
Points positifs: Très bon petit-déjeuner, restaurant de qualité. Accueil très chaleureux. Très joli site. Chambres confortables et très bien décorées. Belle vue sur la mer.
Points négatifs: L'accès à la mer est compliqué parce qu'il n'y a pas de plage, il faut escalader les rochers : un peu dangereux quand il y a des vagues. Il manque un petit ponton d'accès à la mer ... Un peu excentré de Tulum plage (boutiques, restaurants, plage de sable): il faut louer des vélos ou une voiture.
Biwa Tulum - Tulum - Chambre
4
9,3 Excellent (496 avis)
dès 121 €
Présentation Avis
En choisissant Biwa Tulum, vous serez au cœur de Tulum, à 4 min en voiture de Gran Cenote et à 6 min de Sanctuaire des singes de Tulum. Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,0 Excellent
Points positifs: Chambre et literie très confortables. Proche du centre de Tulum à pieds mais moins bruyant que la rue principale. Prêt de vélos et bonnes adresses données par l’accueil
8,3 Excellent
Points positifs: La bonne climatisation Proximité avec le centre ville L’ensemble de l équipe de l hotel
Points négatifs: - bruit extérieur - petit déjeuner s’arrête à 10h mais dès 9h30 beaucoup de produits ne sont plus disponible.
9,2 Excellent
Points positifs: La décoration de l’hôtel est très soignée. Le personnel est discret. La chambre était propre et très confortable.
9,2 Excellent
Points positifs: Appartement spacieux avec cuisine équipée. La piscine. Restaurants à proximité. Très bon petit déjeuner avec serveurs très accueillants.
Points négatifs: Le bruit de la rue.
9,2 Excellent
Points positifs: Very, very friendly and helpful staff!!!! Very clean! Coffee maschine in the room!
Points négatifs: Street noise.
9,0 Excellent
Points positifs: Staff were excellent, room was clean, spacious and well equipped. Pool looked lovely although we didn't use it. Breakfast was good. Hotel was in a good location, short walk to the main street with all the bars, restaurants and shops. Overall was very happy with the stay and cannot give enough praise to the staff.
Points négatifs: Not enough parking, however the staff went out their way to find us a spot right in front of the hotel so not a complaint. Maybe there could be more complimentary water and coffee.
10,0 Excellent
Points positifs: The staff here were all excellent, very friendly and helpful! Gave a lot of advice on where to go/eat and we’re extremely helpful when booking a day trip to the Cobá ruins and cenotes. We mainly dealt with Gabriela in the hotel and she was great and also really helpful when we struggled to find our transport when we landed at the airport. Margarito was our driver to and from the airport and took us to the ruins and cenotes, he is one of the loveliest people I’ve ever met and definitely made us feel welcome and safe from the get home of our holiday.
Points négatifs: Nothing everything was great
9,6 Excellent
Points positifs: The bedrooms were spacious and comfortable. The staff cleaned the rooms & provided fresh towels and bedding everyday. The pool was a welcome relief from the midday heat. The staff were very friendly and eager to help. Overall I would recommend this property if you wish to stay in Tulum town and explore the region.
Points négatifs: The inclusive breakfast was very limited although it is served in a cafe attached to the hotel with lovely paid additional options.
9,6 Excellent
Points positifs: Très bel hôtel ouvert il y a 2 ans. Piscine très belle et propre Junior suite a recommander pour 4
8,0 Excellent
Points positifs: Beautiful room and luxury bathroom. Nice swimming pool, although a little too cold.
Points négatifs: The included breakfast was poor. Not much choice. One day we could only eat cup cakes instead of bread. Other day a little sweet bread. The only plus was that you always get some fruit. But if you wanted to have a normal breakfast, you had to order (and pay) for breakfast. And the fan in the lowest position was too hard and the airco was too cold. So I caught a cold and cough in those 4 nights. Without those things it really was too hot inside.
9,6 Excellent
Points positifs: Very beautiful and modern hotel! The staff is so friendly and helpful! The rooftop terrace has a fantastic view!
8,3 Excellent
Points positifs: Bonne literie. La piscine. Le personnel agréable.
Points négatifs: Manque de miroir dans les chambres. Pas de bouteilles d'eau le reste du séjour. Pas d'animations au sein de l'hôtel alors qu'il y a un rooftop. Proposer du salé aussi au petit déjeuner compris.
Jashita Hotel - Tulum - Chambre
5
9,3 Excellent (171 avis)
dès 677 €
Présentation Avis
Tulum ne manque pas de choses à découvrir; Jashita Hotel vous fait profiter d'un séjour près de la baie et se trouve à 1 min en voiture de Soliman Bay et à 8 minutes de Parc Xel-Há. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, un personnel polyglotte et une consigne à bagages. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible sur demande) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Breakfast was amazing both in content and view.
Points négatifs: The ocean was a bit dirty and the rocks along the beach are not good for swimming. I don't know what they could do but it was a turnoff.
9,2 Excellent
Points positifs: Amazing and relaxing place - allows you to disconnect from it all. Excellent views and pools. We were in tulum in sargassum season but because the hotel is in a bay there was much less than in tulum beaches - and the hotel cleans the beach daily. Free equipment for kayaking and snorkeling. Very nice restaurant with daily events. Staff is marvellous.
Points négatifs: If i had to find a flaw - if you want to go to tulum’s restaurants and bars- and don’t have a car - you bave to call a cab 20 mins in advance and it takes a while.
9,6 Excellent
Points positifs: Excellent staff. kind and service oriented
Points négatifs: Everything was terrific. The only inconvenience was the sargasso. In front of the hotel was very good. But the rest of the beach was highly affected.
9,2 Excellent
Points négatifs: la climatisation relativement bruyante La plage infesté de puces de sable
9,6 Excellent
Points positifs: L'emplacement idyllique, la deco, la plage, la gentillesse des équipes
Points négatifs: La présence d'un groupe très bruyant
10,0 Excellent
Points positifs: Une ambiance zen et un personel au soins
Points négatifs: RAS
9,2 Excellent
Points positifs: L'établissement est magnifique! Très Feng chui, zen avec une décoration combinant styles asiatique et marocain. La cuisine est délicieuse et propose un vaste choix de plats et de vins. Le petit déjeuner est très varié et excellent. Service impeccable. L'établissement comprend deux piscines, une dédiée aux couples et l'autre aux familles. La plage est privée, exclusivement réservée aux clients de l'hôtel. Les chambres ont une belle vue sur l'océan. La boutique propose de très jolies choses au style boho chic. Le personnel est très souriant et accueillant.
Points négatifs: Quelques algues présentes mais rien de bien grave, c'est un phénomène qui touche toute la côte mexicaine ces dernières années.
8,8 Excellent
Points positifs: Située dans une petite baie protégée par un recif, la plage avait échappé a l’invasion des algues de cet été . Luxe à l’européenne, tout est chic et délicat. Pas de musique, ce qui permet d’apprécier le bruissement des palmiers et les oiseaux exotiques en se reposant. personnel aimable et souriant. Une très belle adresse à 15 minutes de Tulum. Inadapté aux jeunes enfants même si l’hôtel n’est pas strictement pour adultes.
Points négatifs: Pour nous européens, le personnel de salle un peu trop présent lors des repas. Tarif malgré la « basse saison ».
10,0 Excellent
Points positifs: Everything. Beach, staff, views, rooftop, food!
Points négatifs: Cant really fault it.
9,6 Excellent
Points positifs: Very good rooms with exceptional sea and pool view. Good restaurant. Fantastic location for someone or family who looks for quite place
Points négatifs: The beach is not the best for swimming. Nice white sand but with many rocks and debris
Présentation Avis
Se situant à Tulum, Dune Boutique Hotel Tulum - Adults Only est à 1 min en voiture de Plage de Tulum et à 6 min de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et une consigne à bagages. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Isolé, avec un excellent emplacement à côté de la plage, avec de supers restaurants. La climatisation dans les chambres mais c'est quand même un petit hôtel boutique. Toutes sortes de petits détails. Vélos à louer tout près. J'ai adoré cet endroit !
10,0 Excellent
Points positifs: It felt like a little paradise right at the beach. Not too crowded. Staff is awesome and very friendly.
10,0 Excellent
Points positifs: Personnel adorable, petit dej compris très bon, excellent restaurant, chambres confortables.
Points négatifs: Rien
10,0 Excellent
Points positifs: L’amabilité et la disponibilité du personnel surtout à l’accueil. La qualité du petit déjeuner et du restaurant en général. La situation géographique idéale. Le prêt gratuit de vélos. Et l’hôtel est magnifique
9,2 Excellent
Points positifs: L’accueil très chaleureux tout au long du séjour La situation de l’hotel , les pieds dans l’eau , avec chaises longues confortables Le petit déjeuner servie dans un petit restaurant ouvert sur la mer, joli décor bien décoré
7,5 Bien
Points positifs: La déco. Le calme de l 'hôtel Le personnel très agréable et attentif Petit déjeuner correct
Points négatifs: La literie est trop ferme
9,2 Excellent
Points positifs: Très bon accueil, manager et receptioniste très sympathiques ! La chambre était très bien, rien à redire. (Un peu chère peut être ...)
Points négatifs: Le seul bémol ce sont les sargasses aux bords de la plage ...
10,0 Excellent
Points positifs: Quiet place to rest and enjoy, the staff was fully committed to meet our needs. Food in the restaurant is great. Definitively, value for money!
8,8 Excellent
Points positifs: - le meilleur staff que j'ai jamais eu dans un hôtel
10,0 Excellent
Points positifs: Amazing staff, great location 10 out of 10!!
8,8 Excellent
Points positifs: The beds were huge and super comfortable, room was spacious and clean. We went for an ocean front room and it was great chilling on the balcony too. Wandering barefoot everywhere was a dream and it’s right on the beautiful Tulum beach. It was handy having a little super market across the road. The food in the restaurant was nice we had breakfast everyday there and lunch once. It was a nice touch getting a welcome drink. The staff really make this place though, they were super helpful, from the security guy to the Restuarant staff and the reception staff they really were a total delight and made our stay relaxing and enjoyable.
Points négatifs: It would be good to have a drawer or too in the room as there weren’t any. The hairdryer gave off quite a strong burning smell when it was being used. But these are very minor points. The main drawback of beachside Tulum is the road, it’s in poor condition and because there is lots of building work going on there were traffic jams and it was difficult to get anywhere. Walking at night was really difficult because there’s no footpath or lights so it’s dangerous. It’s not Dune Boutiques fault but I’d want to know if I was considering a stay in this area.
10,0 Excellent
Points positifs: Le personnel, la propreté, le confort, la qualité de la nourriture... Bref tout
Points négatifs: Rien
10,0 Excellent
Points positifs: Exceptionnel ! Le cadre est vraiment agréable ! Le personnel aux petits soins. Je recommande à 100 % !
Elements Tulum Boutique Hotel - Tulum - Bâtiment
7
9,1 Excellent (609 avis)
dès 138 €
Présentation Avis
En choisissant Elements Tulum Boutique Hotel, vous profiterez d'un séjour en plein centre de Tulum, à 4 minutes de voiture de Gran Cenote et à 6 minutes de Plage de Tulum. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
8,3 Excellent
Points positifs: Les jolies chambres étaient très grandes avec une belle salle de bain fonctionnelle. Les vélos mis à disposition par l’hôtel sont un vrai plus! Oscar le réceptionniste est vraiment très gentil.
Points négatifs: Le petit-déjeuner était bon mais rien d’extraordinaire et le wifi laissait à désirer...
9,6 Excellent
Points positifs: Le prêt gratuit de vélo pour se rendre au bord de la plage. Prévoir 30 minutes de vélo quand même.
Points négatifs: Le bruit de la route à côté et dans le couloir.
10,0 Excellent
Points positifs: The staff were lovely, and the free bikes made it easy to get to the beach and the ruins.
Points négatifs: Nothing
10,0 Excellent
Points positifs: Beautiful boutique hotel with very friendly staff. Very good service and very clean rooms! I would highly recommend Elements Tulum Boutique Hotel.
Points négatifs: I have nothing to report.
10,0 Excellent
Points positifs: Wonderful. Laid back and decorated well. Spacious clean rooms. Great location - off the busy strip but easy to get everywhere.
9,6 Excellent
Points positifs: Le confort, l'emplacement, le calme, les vélos à disposition. Je recommande.
10,0 Excellent
Points positifs: L'hôtel moderne et bien décoré, les grandes chambres, la salle de bain impeccable et belle, le grand et confortable lit, la piscine agréable, la localisation de l'hôtel à l'entrée du centre, le prêt de vélos
Points négatifs: J'ai trouvé le petite déjeuner un peu léger : j'y suis allée à 10h30 et bien qu'il s'agisse d'un buffet, il n'y avait pas grand chose et ce qui restait était froid
10,0 Excellent
Points positifs: Best location, Very confortable and the staff were very nice
8,8 Excellent
Points positifs: Très belle chambre, spacieuse, lit king size, douche nickel. Le rapport qualité/prix.
Points négatifs: Le petit-déjeuner n'était pas terrible.
7,1 Bien
Points positifs: Really clean and beautiful place to stay! The rooms were really big! Professional and friendly staff! Easy to reach by car and walking distance from the town Center!
Points négatifs: The hotel was a bit noisy. Our room was underneath the breakfast kitchen and we woke up every morning at 5.30 because of the noises. Not something you would expect from this price range hotel. We let the staff know. The breakfast was not to good either. Also we had to ask several times for towels, since they removed them in the morning after cleaning and replaced them later in the afternoon. Not really convenient if you want to shower in between.
10,0 Excellent
Points positifs: Location close to the beach road Quiet at night Free bike rental Amazing shower Variety in breakfast buffet
10,0 Excellent
Points positifs: Beautiful Room and Bathroom Great location
Ana Y Jose Hotel & Spa Tulum - Tulum - Chambre
8
9,1 Excellent (316 avis)
dès 433 €
Présentation Avis
Tulum ne manque pas de choses à découvrir; Ana y Jose Hotel & Spa Tulum vous fait profiter d'un séjour au bord de la plage et se trouve à 1 min en voiture de Plage de Tulum et à 5 minutes de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Merci Ana et Jose ! On a passé notre anniversaire de 10 ans de mariage à Tulum. Son emplacement est idéal. Il est très relaxant. Personnel très attentif. Notre chambre nous a fait sentir comme des VIP !
7,5 Bien
Points positifs: l'emplacement de l'hôtel est très bien. Chambre avec vue sur l'océan sublime restaurant de qualité
Points négatifs: il y avait des algues donc on n'a pas pu se baigner, mais ce n'est bien évidemment de la fête de l'hôtel qui subit aussi cette situation.
10,0 Excellent
Points positifs: Breakfast menu was great - local cuisine options as well as typical breakfast options, complimentary basket of pastries and fruit was great Room was huge and modern and had access to semi-private pool (Room name: Atardecer) Hotel grounds are beautiful and always clean. Great facilities incl outdoor bathroom/showers and towels Location is great very close to many bars, shops and restaurants - better location than some of the fancier hotels further down the road Seaweed problem is everywhere although much less noticeable at Ana y Jose
Points négatifs: Bicycles for hire looked old and unclean - dispute with hotel about bicycle wanted refund after short use due to its old appearance but hotel staff were adamant because contract was signed I had to keep bike and did not consider offering me refund nor alternative newer bicycle
9,6 Excellent
Points positifs: The staff at Ana y Jose was excellent, whether at the lobby, by the pool, or on the beach, everyone there made you sure that you had everything you needed. The included breakfast was fantastic, especially the assorted breads and the Mexican dishes.
Points négatifs: The room needs more space to put away clothing. We had a smaller room located near the pool that we enjoyed but the lack of a dresser was a bit uncomfortable at times.
10,0 Excellent
Points positifs: Absolutely stunning and great location to all the fun spots. Perfectly placed to be out of all the commotion, too. We loved our room. Highly recommend requesting the one with a connecting pool. The staff coordinate with my friends to make my bachelorette super special!
10,0 Excellent
Points positifs: Ana y Jose is a beautiful property with an attentive staff. The daily breakfast was amazing.
Points négatifs: n/a
9,2 Excellent
Points positifs: The place was so tasteful and extremely comfortable in most respects. The staff were wonderful, helpful and kind. The room was beautiful and extremely well maintained. The view and beach set up was so perfect and Thoughtful in not being overdeveloped.
Points négatifs: The only bummer was the extremely loud traffic on the road . Our room, albeit wonderful, was right on the road and we had great difficulty sleeping because of the trucks etc. The staff were as accommodating as they could be to remedy the situation but there is little you can do. Tulum is overdeveloped.
10,0 Excellent
Points positifs: Stop your search and book Ana y Jose now. Stayed for an extended weekend in the ocean front suite (Amanecer) and the room was very clean and had a cool rustic feel. I loved lounging on the hammock in front of the room just listening to the waves. The staff were attentive especially Marta (manager) and William (waiter). The hotel also helped arrange trips to a nearby cenote and Mayan temple. This will definitely be my go to escape in Tulum.
Points négatifs: It would be nice if there was more lighting in the bathroom especially when applying makeup in the evenings.
7,5 Bien
Points positifs: Great location, services was great at times, others a bit slow. Beach service was very good! The seaweed in the water and on the beach made swimming impossible and looking at the water not pleasant, not the properties fault, but something to consider. Our room, next to pool could be noisy at times when kids were swimming. Spa service was fantastic first time, not nearly as good second time. Bed was great!!
Points négatifs: Price a bit high for what you get. Seaweed in water and on beach. Food selection did not work for us, so only ate breakfast here and ordered French fries on the beach.
10,0 Excellent
Points positifs: Service
10,0 Excellent
Points positifs: From the moment we checked in, we were overwhelmed with the luxury and friendliness of this property. At checkin we were offered a beverage, choose the coconut water. The room was luxuriously appointed, spacious, clean. Robe, slippers, shampoo, conditioner and lotion, beach bag and a lovely plate of fruit awaited. The service in the restaurants was perfect. The pool was beautiful and the proximity to the ocean incredible.
8,3 Excellent
Points positifs: L hôtel est bien situé, bien conçu , avec peu de chambres, ce qui le rend très agréable. Personnel aux petits soins. Le prix est élevé par rapport au reste du Mexique.
Points négatifs: Bar et restaurant agréable mais pratiquant des prix plus élevés que les établissement de même standing au Mexique.
9,2 Excellent
Points positifs: The Breakfast was delicious, the beach was heavenly, and the space was intimate and cozy. The pool was a great addition with our young daughter.
Points négatifs: the rooms were dark but that didn't matter if you spent the day on the beach.
Palms Tulum Luxury Hotel - Tulum - Bâtiment
9
9,1 Excellent (311 avis)
dès 137 €
Présentation Avis
En choisissant Palms Tulum Condo, vous profiterez d'un séjour en plein centre de Tulum, à 3 minutes de voiture de Gran Cenote et à 6 minutes de Parc national de Tulum. Les équipements et services proposés incluent une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Tout était super
Points négatifs: N/A
10,0 Excellent
Points positifs: Very friendly and accommodating front desk staff. Got us a room last minute for a great price. The location was walking distance to the main drag with wonderful restaurants and shops. Close to the bike path where I went for my morning run. Room was spacious and the bed was amazingly comfortable.
Points négatifs: Pool was closed for cleaning the evening we checked in but open again the next day.
10,0 Excellent
Points positifs: Le service, l’accueil, la disponibilité du personnel, l’équipement, la propreté, le petit déjeuner de très bonne qualité !
9,2 Excellent
Points positifs: I expected a room, instead we got an entire apartment! Very clean, modern and well equipped. The free use of bikes was perfect for the area. The location is extremely strategic, near a crossroad leading to everything you want to see/do during your stay.
Points négatifs: The wifi was unusable in our apartment (top floor). Breakfast is in another (very nice looking) hotel close by. We didn't mind the walk but the breakfast area was extremely hot, fans would be appreciated.
10,0 Excellent
Points positifs: Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Points négatifs: Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
9,2 Excellent
Points positifs: Nous avons aimé les beaux volumes de cette appartement, l'espace cuisine très pratique, la salle de bain et la chambre (avec lit King size) étaient spacieuses aussi ... l'hôtel était bien situé, pas de bruit et proche du centre ville et pas très loin de plage qui ne nous a pas manqué car souci des algues ... La piscine ne fonctionnant pas, l'hôtel nous a permis de disposer de la piscine de l'hôtel ELEMENT à côté de celui ci où nous prenions notre déjeuner qui était très bon d'ailleurs. Le prêt des vélos est un vrai plus et nous avons pu en profiter pour aller jusqu'à la plage, très pratique.
Points négatifs: Rien
8,8 Excellent
Points positifs: Le confort de l’appartement et la qualité du service.
Points négatifs: L’environnement un peu bruyant et le wifi.
10,0 Excellent
Points positifs: Propreté, appartement très spacieux, petit déjeuner bien mais à noté qu'il est servit dans un autre hôtel une rue plus loin, personnel très serviable, équipement de l'appartement ok
8,8 Excellent
Points positifs: We received fantastic service from Daniela at reception, she was very kind and helpful and nothing was to much to ask for. She made us feel very welcome and it really is a home away from home. The apartments are very spacious with all facilities you need, away from the beach but great location in Tulum town, we would return to Palms again
7,9 Bien
Points positifs: L'espace de la suite son emplacement et la gentillesse du personnel
Points négatifs: Le bruit. Le petit déjeuner au niveau de la qualité et du choix ainsi qu'il faille aller le prendre dans un autre hotel 2 rues plus loin et au dernier étage.
9,2 Excellent
Points positifs: friendly staff, clean apartment, nice pool, bikes for free Daniela was super friendly and helpful :)
Points négatifs: Only one small thing: WiFi only worked in the living room.
10,0 Excellent
Points positifs: Comfort
Points négatifs: Great confortable place
9,6 Excellent
Points positifs: For us it was the ideal location. Close to the ruins site and town centre. Easy walking distance to our favourite restaurants. Easy access to shuttle buses and taxis. The apartment was Very spacious and modern. It had all we needed. It was fantastic, we thoroughly enjoyed our stay!
Points négatifs: The wifi was a bit hit and miss. We had to sit on the balcony to get a decent signal
Be Tulum Beach & Spa Resort - Tulum - Chambre
10
9,0 Excellent (696 avis)
dès 1174 €
Présentation Avis
En choisissant Be Tulum Beach & Spa Resort à Tulum, vous profiterez d'un séjour au bord de la plage, à deux pas de Plage de Tulum et à 3 en voiture de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
7,0 Bien
Points positifs: Breakfast was ok. Lunch and cocktails were great. Beach was awesome.
Points négatifs: - Musty smell in the room, stay away if you are allergic. Hard to breathe and very uncomfortable. - Room did not get any sun at all. Nothing dried while we were there. - Room design does not make sense. Two showers in the room, no door inside the room anywhere. The whole room gets steamy. One of the showers' has no drainage and bathroom floor gets all the water unable to drain. - Very noisy starting at 6:50am, impossible to sleep later. - No beach towels were available one day in the morning, for hours.
9,6 Excellent
Points positifs: Dormir au milieu des arbres, entendre le bruit des oiseaux n’a pas de prix Le petit déjeuner était super, aussi top que le personnel.
7,1 Bien
Points négatifs: Hotel concept, design, location, rooms are extraordinary. But. Do not expect service, Be Tulum is more like super exclusive Bed and Breakfast type of hotel. Think they feel strong monopoly position in premium segment and are not inclined to deliver premium service, why would they, people still come because premium is in scarcity here. Lots of little things we did not like on the service side that irritate: there was no EU adapter at reception (taken by other hotel guests) so they got one for us and wanted to charge 25 USD; recommended restaurants in Tulum which were super retail type of central location restaurants (did not match our request of the restaurant type); did not know what is happening in town in terms of recreational program/events -had to squeeze info by making them look it up in the internet; were not listening what we want from excursions/not very aware re excursions - said we cannot go to national park alone (Punta Allen as one of destinations there) and need guide to escort us there – offered private tour, of course. Well, that is not true, guide is not obligatory to go to the park; sauna - first they say its free for 1 hour, then at the SPA reception they say we cannot use it unless we book a massage, then at hotel reception they say it is possible only during certain time slots. No major defaults, but fails come one after another and overall impression is that personnel is not informed, is too relaxed and just don’t care, have a feeling that management is not present here. Sadly, my cell phone was stolen, left it outside the room next to our private swimming pool in our private area before going to bed and in the morning it was bye bye....should have warned that this happens here. Instead, upon check-in we were told that everything we leave at the hotel territory will be collected and returned. Someone from reception followed with comments later that all staff was checked and no phone was found- as if I care about the process.
10,0 Excellent
Points positifs: The smell of burning copal everywhere
Points négatifs: Nothing
6,0 Bien
Points positifs: Food at restaurant by beach was amazing, the beach was perfect and the design of the outdoor hotel was pretty and jungle feeling. The bed was amazingly comfortable.
Points négatifs: For the high price I felt the property lacked a lot. Only breakfast is included and you’re limited even that. A drink voucher or complimentary desserts with orders would have been nice. We ran out of toothpaste and the front didn’t have any. If you don’t offer all of it to your guests I suggest at least a few commodities behind the desk for guest requests. The turn down was just making the bed and taking trash out. In other places a turn down has a little surprise, even a little chocolate would have been a nice touch. Our room smelled like sewage it did get fixed but not something I expect for the price. You can hear everything outside your door, both nights loud guests woke me up, not the hotels fault but when I mentioned it the front was very rude and told me to just report it next time.
8,3 Excellent
Points positifs: Le granola du petit déjeuner un grand moment
9,2 Excellent
Points positifs: La deco de la chambre, l’entretien de la propriété, l atmosphere, le confort ..., la gentillesse de Ismael , la beauté de la plage
Points négatifs: Le petit déjeuner (pas de pain frais). Des serveurs non anglophones. La musique trop forte a la plage et pas assez transgenerationnelle!
9,6 Excellent
Points positifs: The hotel is located in the middle of the jungle bordering the beach. Simply the most amazing location one could imagine.
10,0 Excellent
Points positifs: Hôtel incroyable, notre chambre était parfaite décorée avec beaucoup de goût, les deux restaurants sont incroyable et le personnel très agréable. La plage de l'hôtel est paradisiaque et notre séjour restera à jamais gravé dans notre mémoire.
10,0 Excellent
Points positifs: Le Be Tulum est un bijou, la déco magnifique, les chambres très belles, le restaurant excellent. La plage est aménagé avec beaucoup de goût. Le Be se soucie de l'environnement, pas de plastique, des poubelles de recyclage partout, protection des lieux où les tortues pondent. Je recommande vivement, séjour parfait
9,2 Excellent
Points positifs: ambiance design plage gastronomie
Points négatifs: La tranquillité dans les chambres vs le bruit de la clim et certains moteurs entre le restaurant et les premières chambres (même si nous avons été déplacés dans des chambres plus confortables, l’encadrement a été super). Last, la fumée du restaurant grill devrait être solutionnée également, sinon c’était parfait !
6,7 Bien
Points positifs: The location was excellent and the fine dining experience was fantastic
Points négatifs: Inconsistent staff attentiveness. Some staff very attentive and helpful, others simply stood there and watched. This was particularly so at the beach bar/restaurant. Limited menu at beach bar/restaurant. Grill restaurant advertised on website not open. Drinks, especially wine, ridiculously expensive, although food prices seemed reasonable. No porter to assist with luggage upon arrival. Our taxi driver had to bring our bags in. Would have liked a bar fridge and better lighting in room.
Posada Yum Kin Hotel - Tulum - Extérieur
11
9,0 Excellent (502 avis)
dès 88 €
Présentation Avis
En choisissant Posada Yum Kin Hotel, vous profiterez d'un séjour à Tulum (Center-ville de Tulum), à 4 min en voiture de Gran Cenote et à 8 minutes de Plage de Tulum. Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible sur demande) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,2 Excellent
Points négatifs: Emplacement un peu loin du centre
9,2 Excellent
Points positifs: un superbe endroit, je recommande vivement ! pensez à inclure le petit-déjeuner dans la réservation, vous n'allez pas regretter !
Points négatifs: vous aurez besoin d'une voiture pour vous déplacer
8,0 Excellent
Points positifs: spacious room, had a kitchenette, center table, nice bathroom
Points négatifs: the location was a little far but it was ok cause we were in a car.
6,7 Bien
Points positifs: Good value for money- character property
Points négatifs: On the outskirts of town - approx 10 min walk but in 40 degrees C that feels like an hour The neighbourhood was safe but dirty - lots of rubbish and dog poo Noisy at night - lots of dogs barking Pool had not been chemically treated properly - it was murky and made our skin itch so we did not swim in it
8,8 Excellent
Points positifs: The staff, pool area, cleaning.
Points négatifs: The room was very dark. The lamps didn't give much light. No sunlight to bring in to the room in daytime.
9,6 Excellent
Points positifs: L'hôtel est très beau, les chambres sont spacieuses et joliment décorées. C'est vraiment très agréable. Le petit-déjeuner est copieux et très bon. La personne de l'accueil est souriante et agréable, ainsi que le reste du personnel. Excellent rapport qualité prix pour nous, hors saison en tous cas.
Points négatifs: L'hôtel avait l'air de reprendre son activité, la piscine n'était pas utilisable le premier jour et le petit déjeuner non plus. Mais dès le lendemain tout était prêt. L'hôtel se situe dans une zone très pauvre de tulum, c'est assez bizarre de voir ce bel hôtel ici, et un peu. Cela n'a posé aucun problème, c'est plutôt ethniquement que ça peut être dérangeant.
8,8 Excellent
Points positifs: Hôtel accueillant dans un petit havre de végétations. La piscine est agréable, elle est asssez grande.
Points négatifs: Manque de lumière dans la chambre mais ils utilisent l’énergie solaire
8,8 Excellent
Points positifs: Nous avions réservé une suite mais arrivés à l’hôtel, l’hôte nous a indiqué qu’elle n’avait pas été libérée. Il nous a été proposé une chambre classique et en dédommagement le petit déjeuner nous a été offert (très bon). Nous ne sommes restés qu’une nuit et n’avons pu profiter de la piscine. Clim, frigo, eau dans la chambre et literie confortable. L’hôtel est très mignon.
Points négatifs: L’hôtel est assez loin du centre ville il faut donc une voiture car le soir on nous a recommandé de ne pas sortir à pied.
9,2 Excellent
Points positifs: It was the best room we had during our travel. Great value for money. Super authentic mexican vibe. We loved the sustainaible attitude and details such as organic soaps. It was a beautifull oasis lost in the middle of the city. Receptionist spoke perfect english and was super helpfull. We would defenetly come back!!
Points négatifs: If you don't have a car the location will be an issue. Some people might not like the neighbourhood but we didn't mind. No safe.
10,0 Excellent
Points positifs: Tout! L'accueil, la chambre spacieuse pour 4. Possibilité de manger dans la chambre avec petit cuisine. Tres Bon déjeuner maison. Agréable piscine et Lieu Dépaysant.
Points négatifs: Rien!
9,6 Excellent
Points positifs: L'accueil Le personnel agréable, souriant et disponible à toute heure La piscine La propreté : ménage dans les chambres tous les jours, balayages des allées, etc... Le petit-déjeuner : Marcelino, le chef, concocte de très bon petit-déjeuner variés (fruits, yaourt, fruits secs et granola, pancake, toast). Il prépare également des plats chauds (omelettes ou poêlées de pommes de terres par exemple) tous les matins. Il est également possible de lui demander des oeufs aux plats sans avoir à payer de suppléments (ce qui n'est pas le cas dans tous les établissements que nous avons fait. L'hébergement : grand, spacieux, bien équipé avec cuisine, frigo, bonbonne d'eau, etc...
Points négatifs: Si je devais retenir 2 choses un peu en dessous, je dirai le débit d'eau chaude et la localisation. Quelques précisions sur ce dernier point : Positif : l’hôtel est situé au calme, à l'écart de la grande voie passante Négatif : Il est un peu excentré du centre pour s'y rendre à pieds. Nous avions une voiture donc cela ne nous a pas dérangé, mais il faut le savoir.
9,6 Excellent
Points positifs: Le personnel très sympa Petit déjeuné maison Très propre, calme
Hotel Casa Santiago Tulum - Tulum - Bâtiment
12
9,0 Excellent (421 avis)
dès 105 €
Présentation Avis
En choisissant Hotel Casa Santiago Tulum, vous profiterez d'un séjour en plein centre de Tulum, à moins de 10 minutes en voiture de Plage de Tulum et Parc national de Tulum. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une consigne à bagages. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Chambre très spacieuse et propreté impeccable ! La casa est très calme et le personnel agréable. Nous avons passé 3 nuits et nous pourrions y revenir sans problème !
10,0 Excellent
Points positifs: Everything about the property was fantastic and an absolute bargain. The room was large, clean, tidy and done up to a high standard. All staff were very friendly. Leonardo was a huge help throughout our stay and had some excellent recommendations for restaurants and places to see.
Points négatifs: -
9,6 Excellent
Points positifs: L acceuil, le confort
Points négatifs: Rien, 2ème séjour, les qualités sont les mêmes et pas de problème nouveau
9,2 Excellent
Points positifs: L'accueil et la gentillesse du personnel, la piscine petite mais bien agréable
Points négatifs: Loin du centre
10,0 Excellent
Points positifs: Accueil, chambre, propreté, emplacement, calme
Points négatifs: Rien
10,0 Excellent
Points positifs: The receptionist was really kind and professional! We do not remember her name but we simply want to underline her professionality and cordiality. Casa Santiago is lucky to have an asset like her!!!! Thank You!
9,6 Excellent
Points positifs: Très confortable.
Points négatifs: Un peu éloigné du centre et de la plage.
8,8 Excellent
Points positifs: Very nice and cosy hotel
Points négatifs: It’s far from the beach, but it’s not a problem if you have a car
9,2 Excellent
Points positifs: Lovely small hotel with only 6 rooms. Modern, clean and both ceiling fan and Aircon in each room. Friendly and helpful staff, ordered taxis for us anytime we needed. Bicycle rental in-house for 100 pesos a day which we took advantage of 2 days in a row was also very handy. Breakfast was on a continental style with fresh croissants, toast, fruit, yoghurt, homemade jams and marmelade and espresso/cappuccino made to order. Homemade Cake and cookies were also yummy. Lovely small pool for cooling down in just beside the seating area. All in all a wonderful little quiet hotel for a few nights .
Points négatifs: Location was a bit further out of the town than expected. There are restaurant's within a short walking distance (necessary as the hotel only serves breakfast) but the streets are poorly lit so maybe not so wonderful for everyone to be wandering in the dark. Best to have a car as getting to the beach and the cenotes by bicycle is also at least 6/7km and when it's 32° that feels like 42°, you'll be happy for the shade and Aircon.
8,3 Excellent
Points positifs: Quiet, lovely garden with a little pool (just big enough to do a few strokes), spacious rooms
Points négatifs: Breakfast was nice but everything was on the sweet side (some simple cheese or eggs would have been good). We knew the area was going to be a walk from the town centre, but the surrounding streets are quite uncared for - we would suggest taking a taxi, especially back at night.
10,0 Excellent
Points positifs: Everything was great
Points négatifs: Nothing
9,6 Excellent
Points positifs: We had a great stay! We stayed for two nights and really enjoyed the swimming pool, the large and clean room, comfortable beds and the breakfast in the morning (croissants with nutella, fruits, yoghurts, toast etc.). We also rented two bikes which was great to discover the area. It’s a 5min ride to the main boulevards, but as we had a rented car, we often took the car to different restaurants
Points négatifs: Everything was perfect! Only thing I can mention is that I got sick after the breakfast. Perhaps the yoghurt was overdue?
Hotel Tiki Tiki - Tulum - Chambre
13
9,2 Excellent (73 avis)
dès 147 €
Présentation Avis
En choisissant Hotel Tiki Tiki, vous profiterez d'un séjour à Tulum (La Veleta), à moins de 15 minutes en voiture de Gran Cenote et Sanctuaire des singes de Tulum. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et une consigne à bagages. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,2 Excellent
Points positifs: Stunning place. Really loved the 1950s look. Very quiet and relaxing. Holistika restaurant at the end of the road was great too for food and yoga classes
Points négatifs: It's a little far to walk to town but taxis are cheap and plentiful
9,6 Excellent
Points positifs: We looooooooooooooved this place. It's really, really beautiful and I love how you're never completely inside apart from when you're in you're actual room. All of the staff we spoke to were really lovely and the reception staff speak excellent English and I thought it was a very nice touch that the morning receptionist knew my name and said good morning even though that was the first time I was meeting her. The bed was very comfortable and it was really quiet at night. The shower was also pretty good, a little more water pressure and it would be perfect.
Points négatifs: Not everything on the breakfast menu is included in the free breakfast. There's a good chance this is marked on the menu but we were exhausted from a long trip so weren't at our most observant. It would be great if the waitress pointed this out before people order. However, the way this misunderstanding was dealt with was nothing but positive and polite. Also one other thing is check the photos because they are a good representation of the beautiful rooms but think it is a stretch to call them 'suites'.
7,9 Bien
Points positifs: Loved the design of this hotel. Rooms were simple but comfortable, with big bathroom. The pool and bar area are super cute too. Perfect if spending a night or two in Tulum town.
Points négatifs: The fact that the breakfast wasn’t included was a huge disappointment, as for the price you pay a night it should definitely be included. Plus the facilities they have for breakfast are not great, selection is very limited and prices are way too high. Really think that having breakfast included and improving its quality would bring higher ratings for the hotel.
9,6 Excellent
Points positifs: I really enjoyed the fact that you feel your in the middle of the jungle. The staff was very friendly. The Pool is very nice.
Points négatifs: Breakfast could be a bit richer with more options.
10,0 Excellent
Points positifs: Tout
Points négatifs: Hôtel au top
9,6 Excellent
Points positifs: Relaxed, beautifully designed and lovely staff. I stayed in room 2 it was gorgeous. I had the best negroni for a long time.
Points négatifs: The staff and the design and attention to detail.
10,0 Excellent
Points positifs: Design, personnel au petit soin. Superbe petit dej . Au calme
Points négatifs: Rien
9,6 Excellent
Points positifs: Tout, dont le cadre, le service, le petit déjeuner (formule included) complet et healthy.
Points négatifs: Rien
7,1 Bien
Points positifs: Pour Tulum, les prix pratiqués sont très raisonnables...
Points négatifs: Le bar qui génère du bruit, dommage.
10,0 Excellent
Points positifs: La déco et le côté zen que dégage cet hôtel le personnel avenant et très souriant
Points négatifs: Tout était parfait
9,2 Excellent
Points positifs: Very serene and calming. Everything was clean and the aesthetic was on point.
Points négatifs: Small things, like no shelf in shower for shampoo and the room was a bit tight due to a large armoire.
7,9 Bien
Points positifs: We didn't like Tulum, so the fact that the hotel is a little way out of town was a bonus! The rooms and grounds are beautifully designed, and very restful. The staff were friendly.
Points négatifs: Breakfast is available, but otherwise you have to go elsewhere for food. More drinking water should be provided. It was expensive for what it is, but then that's true of Tulum as a whole!
Habitas Tulum - Tulum - Chambre
14
8,9 Excellent (1 192 avis)
dès 505 €
Présentation Avis
Tulum ne manque pas de choses à découvrir; Habitas Tulum vous fait profiter d'un séjour au bord de la plage et se trouve à 2 min en voiture de Playa Paraiso et à 5 minutes de Plage de Tulum. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et une consigne à bagages. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
9,4 Excellent
Points positifs: L'ambiance, la conception, la qualité de son service, superbe vue
Points négatifs: Les moustiques
10,0 Excellent
Points positifs: Great location. Beautiful facilities. Food was great.
Points négatifs: Food and drinks were a little pricey
9,0 Excellent
Points positifs: Overall a very nice experience! The location was perfect, staff/service was very nice!
9,6 Excellent
Points positifs: Hotel magique et magnifique. Piscine, chambre, salle de bain, accueil... Nous avons été traités comme des rois!
Points négatifs: Les prix... Forcément
9,0 Excellent
Points positifs: Everything was stunning. tucked away and felt very remote and small. Not a huge resort so not crowed which is what we wanted. Staff made sure to know your name and was always so great. Can't wait to come back.
Points négatifs: The only down side was since it's tents you never know how loud it will be. We had some very loud people next to us but the staff were very kind and helped us. Also sometimes the water is not the hottest but everyone tries to make it up to you. It's little details that shouldn't bother you in the grand scheme but worth knowing!
10,0 Excellent
Points positifs: I do not often write reviews, but Habitas Tulum was one of my favorite hotels I've ever stayed at. Everything from the rooms, views, food/drinks, and service exceeded our expectations. While my partner and I were excited to explore the rest of Tulum during our trip we were always excited to get back to Habitas at the end of the day - the property truly feels like an oasis. Aside from the outdoor bathrooms/occasional jungle noises you hear you can barely tell you're in a tent and truly feel like you're at a luxury hotel. The staff was also extremely helpful and they have taxis right outside that are used exclusively for hotel guests which is convenient and makes you feel extra safe as you often have the same driver. The pool/beach area is also so beautiful and calming - you can really embrace your vacation here.
10,0 Excellent
Points positifs: The property is very serene and catering to the mental wellness.
Points négatifs: The property layout is amazing!
9,6 Excellent
Points positifs: They really make you feel part of the Habitas family. It’s a unique experience I’ve never seen before. The staff is really friendly, open, speak proper English, the food is amazing. It almost feels like you’re in a little village, where the focus is on relaxing, yoga, mindfulness. We booked here because after 2 weeks of fulltime traveling we wanted to relax and chill out.
Points négatifs: As it’s located near the sea, and you sleep in tents, without much isolation, you can hear the sound of the sea pretty good, so when sleeping it’s not really quite :(
9,6 Excellent
Points positifs: Nous avons tous aimé ! Le lieux est paradisiaque. Nous avions la chambre Ocean room elle était parfaite.
Points négatifs: Rien
7,0 Bien
Points positifs: The staff was attentive and kind, the room was charming and the restaurant/beach infrastructure was great. The place is absolutely special.
Points négatifs: There was an electrical issue on the first night and we stayed without AC until the next morning. We slept terribly and the room was full os mosquitos. Moreover, they had a big concert on the same night. We only found out about it when we arrived at the hotel. It was plan to last from 9 pm until midnight but it only finished at 1 am. It felt like the band was playing inside our room. Definitely not a relaxing experience.
9,6 Excellent
Points positifs: Loved the beach area. The restaurant was SO good. Try the coconut ice cream! We also loved the staff! Very helpful and super friendly. Great experience!
Points négatifs: Breakfast could be included in the room rate. That would have perfected the experience at habitas.
10,0 Excellent
Points positifs: Le professionnalise et sens très convivial de l’accueil du staff à l’entrée, au restaurant et dans tout l’hôtel et les jardins. Le lieu est magique loin de la zone très agitée et touristique de Tulum. La géolocalisation est parfaite pour découvrir Tulum et ses environ à vélo ou en voiture. Le guacamole, les ceviches, les cocktails et tacos. Les workshops yoga, meditation, earth sounds etc.
Points négatifs: Les managers et l’hôtesse du restaurant absolument non professionnels et bien moins qualifiés que le reste du staff. Le menu du soir et en général des plats trop sucrés, et pas de plats du jour, au bout de deux jours nous avions tout goûté et nous avons du sortir. Si la carte avait des spéciaux et plus locale nous serions restés avec grand plaisir...
7,0 Bien
Points positifs: The breakfast staff were very friendly.
Points négatifs: They have charged my credit card twice for our trip. I paid for our stay before we visited and I just received the invoice and they have charged me again for our room for the 4 nights.
Villas H2O - Tulum - Chambre
15
9,0 Excellent (160 avis)
dès 118 €
Présentation Avis
En choisissant Villas H2O, vous serez au cœur de Tulum, à moins de 10 minutes en voiture de Gran Cenote et de Sanctuaire des singes de Tulum. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et des journaux gratuits dans le hall. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: My room and bed was HUGE, which was just what I wanted after sleeping in bunk beds for 6 weeks. I had a first floor balcony room overlooking the beautiful pool and it was wonderful. The offer included breakfast, basic but enough for set you up for the day including someone who will cook scrambled eggs for you. You are able to use the kitchenette throughout the day to prepare and cook your own food too which was great. It’s quiet and serene and even though there are only 6 beds around the pool, only 2 or 3 were in use at any one time. There is an onsite cycle hire from between $100-$150 pesos (depending on if they already have a bike there or someone has to bring a bike over from another rental) which I think is pretty essential for heading to the beach, it’s a very long walk! Staff were really friendly and went over and above to accommodate me - especially when I got stuck on my balcony!
Points négatifs: Every 10 minutes or so the fridge in my room would bang so loudly it would make me jump. Not a problem at night as I have ear plugs but a little jarring when relaxing in my room. This is self catering accommodation - I must have missed this on the listing so look out for it! Breakfast is the only included meal and food option at this accommodation.
9,6 Excellent
Points positifs: - Very big bed - Beautiful and big pool - Nice decoration - Very nice staff (cooks at breakfast, gardener, maids and the persons at the reception). - Great parking - Excellent shower products that are efficient and smell so good - Standard of a luxury hotel without the price our stay was amazing
Points négatifs: - A bit far from te city center and the beach (you need a car if you book here) - Bad quality of the WiFi
9,2 Excellent
Points positifs: Really nice, spacious and clean rooms with a lovely balcony. The interior is really pretty and the pool is great too. Nice breakfast and really nice staff.
Points négatifs: It could be nice if you could buy beverages during the day at the hotel when you are laying by the pool.
10,0 Excellent
Points positifs: Tout . Un sejour PARFAIT . Un personnel et un environnement ideal ! El camello et burrito amor comme bons restaus à cote. Petit dej simple mais efficace . Nous etions sans voiture mais aucun probleme avec les taxis .
7,5 Bien
Points positifs: Beauté des lieux, parking, WiFi, grandeur des chambres, confort et propreté.
Points négatifs: La route d'accès est un peu endommagée et petit déjeuner simple.
10,0 Excellent
Points positifs: This property was incredible. The rooms themselves are simple (but with everything you need), clean and the pool is fantastic. The staff are absolutely amazing and are always willing to help answer any questions/make arrangements for day trips etc. We had a terrible experience at a local air BnB so contacted the property on the same day that we checked in to book and Israel was more than accommodating. He was so helpful !!! I recommend this hotel so highly and if you are looking for a comfortable, no hassle stay close to town - honestly look no further !
7,5 Bien
Points positifs: Grande piscine et son jardin. Quartier populaire excentré calme. L'acceuil d'Israel.
Points négatifs: Hormis Israel, il semble ne pas avoir de manager. Donc comme il n'était pas là, le reste du personnel était nonchalant et en retard.
7,9 Bien
Points positifs: Le personnel très agréable Bel déco , épuré Belle piscine
Points négatifs: Serviettes et draps pas très propres et pas changés quotidiennement Petit déj limité mais bon
7,9 Bien
Points positifs: La piscine, a l’écart du bruit du centre sans être trop loin. Le personnel au service des clients.
9,6 Excellent
Points positifs: La très belle piscine ,les chambres spacieuses ,l’établissement est neuf et de bons goûts. Le personnel exceptionnel !
9,6 Excellent
Points positifs: The guy named Israel who welcomed us to the Hotel was very friendly and helpful. The room was beautiful and specious with a nice balcony and a large bathroom A breakfast by the pool in the morning was just perfect Thank you for a great stay
10,0 Excellent
Points positifs: The staff was helpful and nice, the room was clean, cold and nice. The property was green relaxing and best of all the place seems to have pride in owner ship. My room had a nice bed and the Balcony was nice, there were hammock hooks but no hammocks so the option would be nice (but was quite ok with out.) Hot water showers and the works breakfast included it's a wonderful place to stay!
Points négatifs: Just the walk here through the roads of Tulum that have not seemed to ketch up with the development this not being the hotels fault more failure on infrastructure on the city's part.
Secret Garden Tulum - Tulum - Chambre
16
8,9 Excellent (585 avis)
dès 66 €
Présentation Avis
En choisissant Secret Garden Tulum, vous serez au cœur de Tulum, à moins de 10 minutes en voiture de Gran Cenote et de Station balnéaire Las Palmas Public Beach. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Great location, wonderful garden.
9,0 Excellent
Points positifs: The staff was amazing and extremely helpful! The garden is truly an oasis! The hotel was off the beaten path, but very safe and just blocks from downtown.
Points négatifs: The shower was unable to get hot/warm.
10,0 Excellent
Points positifs: - there is safe and small fridge in the room
Points négatifs: - breakfast, there were only bread, butter, jam and coffee
9,2 Excellent
Points positifs: The garden was really great! Location was very convenient.
Points négatifs: Even though the room had mosquito-nets everywhere, a lot of mosquitos found their way into the room.
10,0 Excellent
Points positifs: Everything, private parking, night guards, late check in, comfy beds, breakfast, close to cheap taco place and shops
Points négatifs: Nothing
8,3 Excellent
Points positifs: Everything was ok, staff was very friendly and helpful.
Points négatifs: Internet wasn't working during our entire stay.
9,0 Excellent
Points positifs: we ad a very short stay but we had a good night sleep and the facilities were great. AC and hot water.
Points négatifs: there was nothing i didnt like
5,4 Correct
Points positifs: Mathias was very friendly and helpful.
Points négatifs: No wifi during the whole stay of 5 days, which made us spend more time at cafes using wifi for planning than anticipated. Sheets had oil stains on them.
8,8 Excellent
Points positifs: Une seule nuit, pas eu le temps de petit-déjeuner car départ tôt mais bel accueil et hôtel simple mais très propre. Bien situé
Points négatifs: Rien conforme à nos attentes
8,8 Excellent
Points positifs: Personnel fort aimable et agréable . Chambre spacieuse et propre. Salle de bain idem. Clim dans la chambre. Bel extérieur. Très bien situé car dans le centre et à 2min à pieds de la rue principale et des lettres colorées de Tulum. Parking gratuit devant le portail. Sous le conseil de l'hôte, petit restaurant dans la rue "Solé Cantina" Très bon avec de la cuisine de produits frais et à la minutes. Mojitos exceptionnel et repas à faible prix" Nous conseillons donc cet hôtel et ce restaurant.
Points négatifs: Rien tout à été bien!
9,0 Excellent
Points positifs: The room was very spacious and relaxing. Bed was comfortable as was the shower. Room was clean and provided a locker to take care of your valuables. WiFi works great. Secret Garden has a nice and quiet atmosphere.
Points négatifs: Breakfast was basic (cereal, toast, coffee). I knew this in advance, so that wasn't a problem but do not expect an extensive breakfast. Location is at the edge of town. You need a bike to get to the centre easily or dont mind walking 15-30 minutes. There are a couple of great restaurants (Burito Amor and Antojitos La Chiapaneca) nearby for a reasonable price.
10,0 Excellent
Points positifs: Le jardin est top et le dejeuner le matin. Le personnel est vraiment tres accueillant.l endroit est un vrai havre de paix.

Les meilleures chambres à Tulum

Zamunda Garden View Apartments - Tulum - Chambre
1
9,7 Excellent (225 avis)
dès 76 €
Présentation Avis
En choisissant Zamunda Garden View Apartments, vous profiterez d'un séjour à Tulum (Center-ville de Tulum), à 5 min en voiture de Gran Cenote et à 8 minutes de Plage de Tulum. Un parking gratuit est disponible dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Facility was near and property was very nice. The owners were especially amazing in making our stay comfortable. They offered free bikes and tips and recommendations on things to visit which was useful. Also, they had a dog at the property and my wife had fear of dogs. So they specially made sure that the dog was not near our room during the period of stay to make her comfortable. Would definitely stay at this place again
9,6 Excellent
Points positifs: Beautiful apartment that is equipped with everything you need. Comfortable bed and lovely balcony with hammock. The garden and pool area were awesome! The host gives you all the best recommendations and information you need for tulum activities or restaurants. You are able to hire bikes for free! Great value for money I would definitely stay again and recommend!
Points négatifs: Everything was good, the only downside might be that it is slightly further away from town but not by much! It is still very easy to walk to town at night! Plus there is a nice food market next door and you get bikes to use for free!
10,0 Excellent
Points positifs: Tout est parfait de l’accueil avec de très bons conseils de Loris en français :) à l’emplacement près du centre, des ruines, avec des foodtrucks juste à côté. Le cadre est magnifique et calme Les appartements sont très bien équipés Bref le top
10,0 Excellent
Points positifs: Erica gave us a very warm welcome and was so informative. She was excellent and fast to respond to any questions. All the staff were very polite. The room was very clean, relaxing, beautifully decorated and catered for all our needs. The pool was a welcome bonus and perfect after a hot day in the sun
Points négatifs: Nothing
10,0 Excellent
Points positifs: our hosts were so welcoming and gave us all the best tips on where to go. They were around to assist with any queries but very much gave guests privacy and space. The pool was beautiful and clean set in a gorgeous garden. Having the bikes included was really great for sight seeing around tulum.
Points négatifs: Nothing
10,0 Excellent
Points positifs: Location was excellent, slightly out of town but they offer free bikes throughout your stay (needed to get around), and everything is just a short cycle away. Erica was such a lovely host, nothing was too much trouble. The room was spacious and bathroom was lovely. Nice hot shower. Pek the dog was just a cherry on top, greeting you when you get in :)
10,0 Excellent
Points positifs: We knew It would be great, but our stay was incredible nice. We had An apartment in the wood house on the 1st floor, which I highly recommend to book. Erica Is such a lovely person, Which you can feel in the environmental and design of the rooms. Everything is very clean and it’s central located. If you wanna go to the beach you need to take “el collectivo” it’s the name of the bus, Which brings you to the beach. It takes around 15 minutes to get there. It’s better to stay in the city, because it’s way cheaper than at the beach area. Next to Zamunda is a street food place with around 12 food trucks with delicious food and desserts. Also the have live concerts. For Kids this place is amazing, with a playground while you can enjoy your drinks and meal at the food truck area. Enjoy your stay!
10,0 Excellent
Points positifs: Apartment was superb.I loved the design and the terrace was lovely to sit out in the evening. Garden was beautiful with a swimming pool. Excellent location with a great food park next door. I wishe'd I had booked it for longer. Would highly recommend staying here
Points négatifs: Nothing
10,0 Excellent
Points positifs: I liked everything about it. Erica is the nicest person! She provides you with every information and you can always text her if you need a taxi or want to know anything. Also provides a map and a free bike for every guest! The room was spacious, like your own small flat, very clean, with a kitchen and coffee machine as well as a water dispenser :) the balcony is very nice, with chairs and a hammock, and the pool clean. You can reach everything with your bike. WiFi was very good
Points négatifs: Nothing :) could be nice nevertheless to have some sun beds next to the pool!
10,0 Excellent
Points positifs: A peine poussé la porte de cet établissement, nous nous sommes sentis à l'aise. Le jardin arboré et finement décoré avec des petits coins "hamacs/lecture" et sa piscine nous en metent plein les yeux. L'accueil fait par Loris a été plus que parfait. Il a pris le temps de nous indiquer sur une carte les "bonnes adresses" et nous as remis les clés de nos vélos, gentiment prêtés lors du séjour et fut à l'écoute et très arrangeant. Quant au logement..que dire ? Une petite pépite ! De la terrasse à la SDB, tout y est ! Toujours décoré avec le sens du détails, le salon prolongé par la terrasse avec son hamac est propice à la détente. La chambre et le lit sont très confortable. Léo, le gardien, et sa famille sont très gentils et chaleureux. Nous y retournerions sans hésiter, les yeux fermés !
Points négatifs: Rien, tout était parfait !
8,0 Excellent
Points positifs: L accueil incroyable de Loris, le jardin délicat, les vélos à dispo, les couleurs et la déco de l'appart... Bravo à eux !
10,0 Excellent
Points positifs: Notre meilleur endroit de toutes nos vacances ! L'hôte Lloris parle français (le seul et unique du séjour) et sa femme parle très bien anglais ce qui a été rare aussi pendant notre voyage (sauf les hotels). Un hôte super gentil, qui prépare avec soin les points à faire sur son plan de la ville. On a adoré Tulum et en grande partie je pense grâce à lui que ca soit au niveau des lieux, activités et restaurants. Je vous le recommande 100 fois ! La piscine est top, le jardin est fait avec gout. Vous avez une petite terrasse et un studio très bien équipé. Ils prêtent même des vélos et gratis !
Points négatifs: Il faut le dire, c'est que le canapé-lit n'est pas le plus confortable, mais on le sait d'avance si on fait ce choix.
Encantada Tulum - Tulum - Plage
2
9,6 Excellent (152 avis)
dès 752 €
Présentation Avis
En choisissant Encantada Tulum à Tulum, vous profiterez d'un agréable séjour à seulement quelques pas de Plage de Tulum et à 3 min en voiture de Réserve de la biosphère de Sian Ka'an. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une réception ouverte 24 heures sur 24. Un parking gratuit est disponible dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: From the friendly and extremely helpful staff, to the luxurious rooms, to the 10 second walk to the beach, to the great weather to the delicious local food and fantastic cocktails. It was one of the best trips in my life. I'll be back.
Points négatifs: I almost didn't go because of all the info on the seaweed. However, there are so many other things to do from the ruins to the number of cenotes, it wasn't an issue at all. The public beach is cleaned daily and will feed your need to get in the water. its great place to rent a cabana and enjoy the sun and surf.
10,0 Excellent
Points positifs: La situation de l'hôtel très près de la plage, la vue de notre bungalow, l'incroyable accueil
Points négatifs: les algues sur la plage
9,6 Excellent
Points positifs: Encantada is the best option in tulum. Location is perfect , staff is so kind.
Points négatifs: Nothing
10,0 Excellent
Points positifs: L'emplacement était parfait, le personnel était vraiment au petit soin et très ouvert. Nous avons passé une semaine magnifique et nous y retournerions tout de suite.
10,0 Excellent
Points positifs: Simply beautiful!! An oasis tucked away from the craziness of Tulum Staff were wonderful
Points négatifs: There is no pool, however we understood that when we booked The seaweed issue made swimming unpleasant
10,0 Excellent
Points positifs: The staff is so helpful always willing to make you comfortable.
Points négatifs: There was nothing I didn’t like
9,6 Excellent
Points positifs: Quiet Place. Not many people. We had the beach for our selves. Enjoy the every moment. Food was great, service excellent. Staff were helpful with recommendations.
Points négatifs: Lost one of my surf trunks. I never received an explanation.
9,2 Excellent
Points positifs: Very cute yard, with intimate atmosphere which made everything more relaxing and private. Very clean and tidy. Big thanks to the cleaning team, which are taking care of the sand even though the sea is bringing sea weed every day (you can see the huge difference between Encantada beach and the next one). The fruits and cold lemonade every day near reception were really nice to have. The hotel staff was friendly, we served breakfast on the beach every morning thanks to them, which is awesome. The jungle vibe is soo nice!
Points négatifs: The continental breakfast contained same thing every morning and it could have been more diverse. Pricey, just like everywhere in Tulum (and not sure why - probably just because of the hype - which is un-founded). Our room was right near the air conditioning machine (placed outside) and it was a bit noisy (enough to cover the sound of the waves
10,0 Excellent
Points positifs: Amazing place! Intimate, personal, and pure paradise! Loved every second of being here. The staff is incredibly accomodating and helpful. The room is perfect in size and comfort. And the premises are beautiful and clean. Food and drinks are delicious, couldnt ask for anything more.
Points négatifs: Not applicable, liked it all!
10,0 Excellent
Points positifs: Best place ever. Cet hôtel fait parti de mes meilleures expériences hôtelières. Personnel au petit soin et de très bons conseil.
10,0 Excellent
Points positifs: Wonderful location on the beach. Quiet and relaxing with wonderful staff and rooms
Hotel Casa Santiago Tulum - Tulum - Bâtiment
3
9,0 Excellent (421 avis)
dès 105 €
Présentation Avis
En choisissant Hotel Casa Santiago Tulum, vous profiterez d'un séjour en plein centre de Tulum, à moins de 10 minutes en voiture de Plage de Tulum et Parc national de Tulum. Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une consigne à bagages. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Chambre très spacieuse et propreté impeccable ! La casa est très calme et le personnel agréable. Nous avons passé 3 nuits et nous pourrions y revenir sans problème !
10,0 Excellent
Points positifs: Everything about the property was fantastic and an absolute bargain. The room was large, clean, tidy and done up to a high standard. All staff were very friendly. Leonardo was a huge help throughout our stay and had some excellent recommendations for restaurants and places to see.
Points négatifs: -
9,6 Excellent
Points positifs: L acceuil, le confort
Points négatifs: Rien, 2ème séjour, les qualités sont les mêmes et pas de problème nouveau
9,2 Excellent
Points positifs: L'accueil et la gentillesse du personnel, la piscine petite mais bien agréable
Points négatifs: Loin du centre
10,0 Excellent
Points positifs: Accueil, chambre, propreté, emplacement, calme
Points négatifs: Rien
10,0 Excellent
Points positifs: The receptionist was really kind and professional! We do not remember her name but we simply want to underline her professionality and cordiality. Casa Santiago is lucky to have an asset like her!!!! Thank You!
9,6 Excellent
Points positifs: Très confortable.
Points négatifs: Un peu éloigné du centre et de la plage.
8,8 Excellent
Points positifs: Very nice and cosy hotel
Points négatifs: It’s far from the beach, but it’s not a problem if you have a car
9,2 Excellent
Points positifs: Lovely small hotel with only 6 rooms. Modern, clean and both ceiling fan and Aircon in each room. Friendly and helpful staff, ordered taxis for us anytime we needed. Bicycle rental in-house for 100 pesos a day which we took advantage of 2 days in a row was also very handy. Breakfast was on a continental style with fresh croissants, toast, fruit, yoghurt, homemade jams and marmelade and espresso/cappuccino made to order. Homemade Cake and cookies were also yummy. Lovely small pool for cooling down in just beside the seating area. All in all a wonderful little quiet hotel for a few nights .
Points négatifs: Location was a bit further out of the town than expected. There are restaurant's within a short walking distance (necessary as the hotel only serves breakfast) but the streets are poorly lit so maybe not so wonderful for everyone to be wandering in the dark. Best to have a car as getting to the beach and the cenotes by bicycle is also at least 6/7km and when it's 32° that feels like 42°, you'll be happy for the shade and Aircon.
8,3 Excellent
Points positifs: Quiet, lovely garden with a little pool (just big enough to do a few strokes), spacious rooms
Points négatifs: Breakfast was nice but everything was on the sweet side (some simple cheese or eggs would have been good). We knew the area was going to be a walk from the town centre, but the surrounding streets are quite uncared for - we would suggest taking a taxi, especially back at night.
10,0 Excellent
Points positifs: Everything was great
Points négatifs: Nothing
9,6 Excellent
Points positifs: We had a great stay! We stayed for two nights and really enjoyed the swimming pool, the large and clean room, comfortable beds and the breakfast in the morning (croissants with nutella, fruits, yoghurts, toast etc.). We also rented two bikes which was great to discover the area. It’s a 5min ride to the main boulevards, but as we had a rented car, we often took the car to different restaurants
Points négatifs: Everything was perfect! Only thing I can mention is that I got sick after the breakfast. Perhaps the yoghurt was overdue?
Elements Tulum Boutique Hotel - Tulum - Bâtiment
4
9,1 Excellent (609 avis)
dès 138 €
Présentation Avis
En choisissant Elements Tulum Boutique Hotel, vous profiterez d'un séjour en plein centre de Tulum, à 4 minutes de voiture de Gran Cenote et à 6 minutes de Plage de Tulum. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
8,3 Excellent
Points positifs: Les jolies chambres étaient très grandes avec une belle salle de bain fonctionnelle. Les vélos mis à disposition par l’hôtel sont un vrai plus! Oscar le réceptionniste est vraiment très gentil.
Points négatifs: Le petit-déjeuner était bon mais rien d’extraordinaire et le wifi laissait à désirer...
9,6 Excellent
Points positifs: Le prêt gratuit de vélo pour se rendre au bord de la plage. Prévoir 30 minutes de vélo quand même.
Points négatifs: Le bruit de la route à côté et dans le couloir.
10,0 Excellent
Points positifs: The staff were lovely, and the free bikes made it easy to get to the beach and the ruins.
Points négatifs: Nothing
10,0 Excellent
Points positifs: Beautiful boutique hotel with very friendly staff. Very good service and very clean rooms! I would highly recommend Elements Tulum Boutique Hotel.
Points négatifs: I have nothing to report.
10,0 Excellent
Points positifs: Wonderful. Laid back and decorated well. Spacious clean rooms. Great location - off the busy strip but easy to get everywhere.
9,6 Excellent
Points positifs: Le confort, l'emplacement, le calme, les vélos à disposition. Je recommande.
10,0 Excellent
Points positifs: L'hôtel moderne et bien décoré, les grandes chambres, la salle de bain impeccable et belle, le grand et confortable lit, la piscine agréable, la localisation de l'hôtel à l'entrée du centre, le prêt de vélos
Points négatifs: J'ai trouvé le petite déjeuner un peu léger : j'y suis allée à 10h30 et bien qu'il s'agisse d'un buffet, il n'y avait pas grand chose et ce qui restait était froid
10,0 Excellent
Points positifs: Best location, Very confortable and the staff were very nice
8,8 Excellent
Points positifs: Très belle chambre, spacieuse, lit king size, douche nickel. Le rapport qualité/prix.
Points négatifs: Le petit-déjeuner n'était pas terrible.
7,1 Bien
Points positifs: Really clean and beautiful place to stay! The rooms were really big! Professional and friendly staff! Easy to reach by car and walking distance from the town Center!
Points négatifs: The hotel was a bit noisy. Our room was underneath the breakfast kitchen and we woke up every morning at 5.30 because of the noises. Not something you would expect from this price range hotel. We let the staff know. The breakfast was not to good either. Also we had to ask several times for towels, since they removed them in the morning after cleaning and replaced them later in the afternoon. Not really convenient if you want to shower in between.
10,0 Excellent
Points positifs: Location close to the beach road Quiet at night Free bike rental Amazing shower Variety in breakfast buffet
10,0 Excellent
Points positifs: Beautiful Room and Bathroom Great location