Avis des utilisateurs
Note globale
6,9
Bien
Basé sur 582 avis
Embarquement
7,2
Confort
7,1
Équipage
7,5
Divertissement
6,6
Repas
6,8
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Infos XiamenAir
| Code IATA | MF |
|---|---|
| Itinéraires | 618 |
| Itinéraire le plus populaire | Pékin-Daxing à Xiamen Gaoqi Intl |
| Aéroports desservis | 86 |
| Aéroport le plus populaire | Xiamen Gaoqi Intl |
Commentaires récents
Avis des clients
70
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32
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43
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8,0
Points négatifs : Shouldn’t have babies or small kids in the business class
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7,0
Points négatifs : Flight delay.
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2,0
Never fly witH Xiamen air again
Points positifs : Never never fly with This airline Poor Customer service
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10,0
Points positifs : I love the vegan food that they provide me.
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10,0
Points positifs : Everything
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7,0
Points positifs : There was a good amount of leg room for an economy seat
Points négatifs : I wish there was a bigger movie selection
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7,0
Points positifs : There was a good amount of leg room for an economy seat
Points négatifs : I wish it had more movie options
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10,0
Points positifs : The crew are amazing
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9,6
Points positifs : Crew was very good and professional, yes the seats were comfortable
Points négatifs : I think the Xiamen knows how to run an airline.
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2,0
Points négatifs : They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take
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5,6
Points positifs : Crew was nice
Points négatifs : It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.
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7,0
Points positifs : The crew was nice
Points négatifs : My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined
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5,0
Points négatifs : Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.
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8,0
Points positifs : In time
Points négatifs : Don’t let customer wait long time for gate after landing
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4,0
Points négatifs : Hope to keep departure on time !!!!!!
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8,3
Excellent value for transpacific trip with great crew and Chinese food
Points positifs : Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.
Points négatifs : There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.
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9,3
Excellent value for transpacific trip with great crew and Chinese food
Points positifs : Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.
Points négatifs : Lavatory needs a bit more amenities, e.g. hand soaps, etc.
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10,0
Points négatifs : The crew should speak better English. They polite and helpful but clear English is a plus value
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7,3
Points positifs : The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.
Points négatifs : The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.
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7,6
Points positifs : Comfy seat
Points négatifs : Less salt in the food
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8,0
Points positifs : The crew was great, and seat was comfy compare to other European airlines seats
Points négatifs : Less salt in the food would’ve been better
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10,0
Points positifs : great price and overall service
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8,3
Points positifs : attentive and polite flight attendants
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2,0
Points positifs : The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.
Points négatifs : Helpful, courteous, and well-informed Xiamen representatives.
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6,0
Points positifs : I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.
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3,6
Points négatifs : Delayed / diverted - no communications whatsoever
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6,0
Points positifs : crew is ok though not much speaking english
Points négatifs : no other comment
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7,6
Points positifs : Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.
Points négatifs : The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection
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7,3
Points positifs : Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!
Points négatifs : The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.
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7,0
Points positifs : Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine
Points négatifs : IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!
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5,6
Points positifs : The check in boarding pass is not that nice.
Points négatifs : The boarding pass people need to improve, especially to elderly people.
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9,0
Points positifs : Just good overall. Beats any American carrier (which is not saying too much!).
Points négatifs : Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!
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10,0
Points positifs : Staff was nice
Points négatifs : The food vegan Movies
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10,0
Points positifs : Staff
Points négatifs : Better movies , better vegan food
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7,6
Points positifs : The plane was very new. Good movies and tv shows.
Points négatifs : The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.
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7,6
Points négatifs : Too many security points
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7,3
Points positifs : Crew was friendly
Points négatifs : To many transfers
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8,0
Points positifs : Crew was amazing. Welcoming, helpful and caroming to passengers needs.
Points négatifs : Replace worn out seats.
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6,3
Points positifs : Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.
Points négatifs : Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.
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7,3
Points positifs : RAS
Points négatifs : le transfert vers Tokyo
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7,3
Points positifs : RAS
Points négatifs : le transfert vers Tokyo (besoin de sortir de l'aéroport et de ré-entrer)
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2,0
Points positifs : You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..
Points négatifs : How you guys gonna do for it ?
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10,0
Points positifs : No real problems
Points négatifs : Nothing significant
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9,3
Points positifs : Nice flight; very comfortable
Points négatifs : Short flight; so no in-flight entertainment (no problem though)
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9,0
Points positifs : Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.
Points négatifs : Short flight; so there was no real in-flight entertainment. That's really alright though.
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7,0
Points positifs : yes crew were amazing
Points négatifs : ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check
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9,6
Points positifs : Upgraded to business class for free and service was amazing.
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3,6
food poisoning
Points négatifs : got severe food poisoning from the airline food.
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8,6
Good Airlines for Travellers
Points positifs : Crew's Services
Points négatifs : Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.
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2,0
Points positifs : Nothing
Points négatifs : I was charge a terribly high exchange rate for this tickets! Not acceptable at all.
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10,0
Points positifs : ALL
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2,3
Terrible Service - Need to Go through Customs in Xiamen for Transit!
Points positifs : Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.
Points négatifs : No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.
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4,0
Points négatifs : the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX
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6,0
Points positifs : I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
Points négatifs : I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
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5,3
Flight got delayed.
Points négatifs : Flight got delayed in Xiamen, miss the connecting flight to chongqing.
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8,0avis de
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2,6
Never again fly Xiamen
Points positifs : Getting off of the plane
Points négatifs : This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.
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8,0
Points positifs : food and service
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4,6
uncomfortable
Points négatifs : The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
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4,0
uncomfortable
Points négatifs : The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
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Statut du vol
Itinéraires proposés par XiamenAir
Aéroports populaires desservis par XiamenAir
- Aéroport Xiamen Gaoqi Intl (XMN)
- Aéroport Fuzhou (FOC)
- Aéroport Hangzhou (HGH)
- Aéroport Quanzhou Jinjiang (JJN)
- Aéroport Changsha (CSX)
- Aéroport Chongqing (CKG)
- Aéroport Tianjin (TSN)
- Aéroport Wuhan (WUH)
- Aéroport Shanghai Hongqiao (SHA)
- Aéroport Nanjing Lukou Intl (NKG)
- Aéroport Zhengzhou (CGO)
- Aéroport Shenzhen (SZX)
- Aéroport Xi An Xian Xianyang (XIY)
- Aéroport Qingdao (TAO)
- Aéroport Harbin (HRB)
Coordonnées de XiamenAir
- MF Code IATA
- 1-844-629-5557( Appeler
- xiamenair.com Consulter
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