Points négatifs : It was a completely positive experience.
Points positifs : Drop off
Points négatifs : Agent hid fees even though I declined. Car smelled like smoke.
Points positifs : Dropped off was easy
Points négatifs : Nothing
Points positifs : Staff was great and car was what I asked for - both clean and comfortable.
Points négatifs : The add on for tolls was extreme and ridiculous - there has to be a better way.
Points positifs : Nothing
Points négatifs : Please refund my money
Points positifs : New car
Points négatifs : Wait time getting my car
Points négatifs : car AC was broken, i complained about it but nothing happened
Points positifs : The car was very clean. Staff at dropoff was very helpful and friendly.
Points négatifs : Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.
Don't rent from them!
Points négatifs : They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.
Unreasonable fees
Points négatifs : Extremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!
Points négatifs : Took 40 minutes to get my car. Staff & managers were in chaos.
Staff was slow, not helpful and were understaffed.
Points positifs : Nothing
Points négatifs : Everything
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Advantage à Houston.
Advantage possède 1 succursale à Houston. Consultez notre carte des succursales Advantage pour trouver celle qui vous convient le mieux.
Oui
Oui