Points positifs : friendly staff, very easy and friendly drop-off
Points négatifs : I think everything was actually quite good.
Points positifs : Good customer service. Dropped the car off 15min later and they removed the charge. Good whats happening to these companies because then they start to improve.
Points positifs : Friendly staff allowed me to get the best vehicle for my trip. Process was also nice and quick.
Points positifs : The drop-off was super quick and easy. Less than 5 mins!
Points négatifs : The car I rented had ants that kept coming out of the air conditioning?! We would find it randomly coming out and onto the dashboard. At least 10 of them.
Points positifs : I like the friendly and helpful staff. Fast pick up and drop off.
Points négatifs : They didn’t have the car I reserved so the agent kept pushing me to upgrade to a larger truck that I didn’t need. Once I said no for the 5th time he offered me a free upgrade if I chose to get the added insurance even though I already had insurance. I originally said no, but was told that was the only option available since they didn’t have any other truck for me to rent. So I spent an added $60 I hadn’t planned on for a truck that was too large for what I wanted or needed.
Points positifs : Drop off was easy, car was clean
Points positifs : Super amicable staff, quick.
Points négatifs : Free coffee?
Points positifs : Everything was good. Cleanliness of car, facility and staff. The value was great. Everything was efficient.
Points négatifs : Nothing. Keep doing what your doing!
Points positifs : Car was clean and drove fine.
Points négatifs : When I picked up the car and drove it out of the lot, I noticed the low tire pressure gauge was on. I was already out of the airport so I ended up going to a gas station and filling up the tires myself. Also, when I pulled into the airport to return the car, after driving it for 8 hours, they pointed out some dents that were definitely not a result of my time renting the vehicle. Nobody walked me to the vehicle when I picked it up, and it was dark so I didn't notice any dents but they tried to tell me I caused the dents. (Which I definitely did not.)
Points positifs : Clean late model car, quick pick up.
Points négatifs : Drop off was a little delayed, but mostly because a lot of people showed up at once.
Points négatifs : Rented a small truck months before picking up. Arrived and there was no truck. So I was given a large SUV which wasn't so bad except it was a V8 and ate up way more gas then I would of liked. It blew our gas budget way out of proportion which wasn't great.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Alamo à Santa Ana.
Alamo possède 1 succursale à Santa Ana. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.
Non (selon nos données)