Terrible, terrible, terrible. I've been stuck 3 days in Boston.
Points positifs : Worst time of my life in the last year.
Points négatifs : Please don't take Azores. I travelled around the world and Azores has been the worst. They went on strike...again, because the workers don't get there working schedule early enough!!! So I've been stuck 3 days in expensive hotel Boston. Never had any answer (1 week now) if they would find me an hotel or pay for it. It's good I've money because I would be even more desesperate. It cost me around 500$. It took days of stressful time to get a tiny bit of information but most of the time they don't answer any simple question, by phone or email. They tell me things, but they don't do it! They finally changed my flight...5 times! and once by email in a afternoon telling me my new flight schedule is in 2 hours!!! I won't have enough room to tell you everything that happen and you might get bore but the list is very long. And I'm the person who complaint the less normaly. By the way I happen to met a ex-fly attendant who quited because of the relation in that compagny and another (passenger) that had problem with Azores and she also told me these azores flight are quite often delay because they are base on Azores island and the fly condition over there are bad like with the wind.