Avis des clients
Note globale
6,1
Bien
Basé sur 264 avis
Propreté
6,4
Confort
6,3
Prise en charge/retour
5,8
Rapport qualité/prix
6,1
Commentaires récents
Avis des clients
37
23
42
30
36
-
2,0
Points positifs : Nothing fox rentals said they had no more cars to rent although I had a reservation
Points négatifs : Renting an actual car
avis de
-
6,4
Points négatifs : Air conditioner was very bad. Not getting cold.
avis de
-
9,6
Points positifs : all good except for
Points négatifs : windshield wiper busted, handle above passenger side window busted
avis de
-
2,0
Points négatifs : The car was filthy, interior was not wiped down or vacuumed, smelled like smoke after a couple of hours. Did not realize the extent of it until about two hours away from the location, and was told I should have brought it back for a replacement (and this is the only car they had in the size I reserved when I picked it up). Will never rent from Fox again. Whatever "discount" you seem to get by renting from them is not worth it.
avis de
-
3,6
Points positifs : Nothing really
Points négatifs : No drop off info given, no directions on where to go, what to expect at drop off, no info on charges/rate for early drop off. The car was damaged and had an under carriage piece hanging down which we didn't realize until after being on the road for a while. Piece of junk.
avis de
-
7,2
Points positifs : The drop-off was super easy and the drop-off staff was great.
Points négatifs : We booked a full-size SUV months in advance because we were traveling with a toddler, car seat, stroller, and luggage. They did not have a full-size SUV, so we had to cram in a different car which barely fit everything, including the car seat. There was barely any extra inventory to choose from. They offered us a $20 discount, which was nice, but we would’ve rather had the car we originally reserved.
avis de
-
10,0
Points positifs : The lady at the counter was professional and courteous. She made my day smooth.
Points négatifs : Better directions to the office
avis de
-
2,0
Points positifs : N/A
Points négatifs : N/A
avis de
-
8,0
Points positifs : Helen at the desk was very helpful in ensuring I received the right type of vehicle.
Points négatifs : The gentleman who checked in customers seemed to not be aware of inventory or correctly assign me my vehicle without interjection from a supervisor.
avis de
-
2,0
Points négatifs : My event was canceled due to Covid-19 but Fox would not refund my money.
avis de
-
10,0
Points négatifs : Yes very.i’ll be Doing business with you again
avis de
-
6,0
Points positifs : The staff was very friendly, and the vehicle was very clean.
Points négatifs : The vehicle I was given, a Mitsubishi Outlander instead of the Volkswagen Jetta I reserved, was terrible to drive. It was very unstable driving on the highway, and the battery inexplicably died. This caused me to have to contact a tow company for a jump, for which the Allianz insurance I purchased through KAYAK refused to compensate me for. Be aware that the insurance they provide will not help with any Roadside Service. Buyer Beware.
avis de
Notes des autres agences à Burbank
- 8.6/10 Voitures de location Alamo à Burbank
- 7.6/10 Voitures de location Avis à Burbank
- 7.3/10 Voitures de location Budget à Burbank
- 8.3/10 Voitures de location Enterprise à Burbank
- 7.3/10 Voitures de location Hertz à Burbank
- 7.5/10 Voitures de location Dollar à Burbank
- 7.5/10 Voitures de location Thrifty à Burbank
- 7.4/10 Voitures de location Payless à Burbank