|Itinéraire le plus populaire||Aéroport Intl de Denpasar à Aéroport Intl de Jakarta|
|Aéroport le plus populaire||Aéroport Intl de Jakarta|
Points positifs : Comfortable seats
Points négatifs : Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?
Points positifs : The seat was comfortable enough.
Points négatifs : Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it.
Points positifs : Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!
Points négatifs : Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite.
Points positifs : Everything was on time.
Points négatifs : Entertainment and especially food
Points positifs : Crew pelayanan bagus
Points négatifs : TV nya mati. Turun di tengah parkiran, naik bis.
Points positifs : Crew is professional
Points négatifs : The interior in the air craft need seriously to be refreshed.
Points négatifs : I had gotten two tickets.I didn't book two tickets for one
trip.Please give me back my money.
Points positifs : The plane was 3 +3 so it was small. The flight crew were sweet.
Points négatifs : The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland.
Points négatifs : Nona
Points positifs : Crew was great
Points positifs : The crew did a great job, seats were ok
Points négatifs : the food was not eatable
Points négatifs : Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport.
Points positifs : Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!
Points positifs : Crew was better
Points négatifs : Improve food quality. Garuda is moving backward in quality of food.
Points négatifs : Food can be better.
Points négatifs : It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times.
Points positifs : Crews are friendly
Points négatifs : Delays should be reduced
Points positifs : Food was nice
Points négatifs : Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate.
Points positifs : Big plane, excellent entertainment on seat, excellent food, nice crews.
Points négatifs : Passengers with children & elderlies should be boarded first for priority, for strict implementation.
Points négatifs : Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport.
Points positifs : Crew was good on flight and food was delicious.
Points négatifs : Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from
Points négatifs : It was ok
Points positifs : The snacks, staffs and the seat were amazing. Garuda never fail me.
Points positifs : The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful.
Points négatifs : Phone check-in until 1 hr before departure would’ve been helpful.
Points positifs : Seating was comfortable.
Points négatifs : Different selection of food.
Points négatifs : New Aircraft with more seating space
Points positifs : The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!
Points positifs : Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.
Points positifs : On time, clean aircraft
Points positifs : Everything was good
Points négatifs : Baggage claim in Bali very slow
Points négatifs : Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.
Points positifs : On time smooth flight
Points positifs : The crew was super nice and I felt comfortable during the 6h flight
Points positifs : Crew always polite
Points négatifs : Meals
Points positifs : The cabin crew was great!
Points positifs : Flight was not full. Had open seats around me so it was comfortable.
Points négatifs : Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.
Points positifs : NA
Points négatifs : Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.
Points négatifs : Keep going with the excellent job, Garuda
Points positifs : None
Points négatifs : Too cold in the aircraft !! So so cold
Points positifs : N/a
Points négatifs : N/a
Points positifs : Void Jancok
Points négatifs : Void Jancok
Helpful crew staff
Points positifs : Helpful crew staff who assisted arranging our next connection flight.
Points négatifs : Food quality can be improved.
Points positifs : Checkin process very smooth
Points négatifs : Boarding process, and gate assigned is quite far ..
Points positifs : Good service
Points négatifs : Old plane, walking distance to board the plane is so far
Happy flying with Garuda
Points positifs : Excellent cabin service
Points négatifs : All seats need to be renewed urgently
Points positifs : Nothing 2 hours late Had to watch commercials on the seat tv screen.
Points négatifs : I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
excellent flight with Garuda!
Points positifs : Despite a short delay fo boarding, everything's just great!
Points négatifs : a short delay on boarding
Points positifs : Amazing in business class
Points positifs : Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Points négatifs : There is nothing not to like.
5 star service
Points positifs : Food and beverage service
Points négatifs : 45 minutes delayed when departing
Points positifs : Quick flight
Points négatifs : Food was terrible
Points négatifs : Meal was terrible
Points négatifs : No TV on cjr1000
Points positifs : Fast boarding
Points négatifs : Food is low quality. Nothing special.
Points positifs : I LOVED the Flight Attendants' uniforms. Smile!
Points positifs : It was a direct flight. The greeting crew member at boarding was nice.
Points négatifs : The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
Points positifs : Staff very accomadating throughout the flight
Points négatifs : NA
Mediocre food and movie list, long walk at T3 CGK
Points positifs : Cabin crew services very friendly
Points négatifs : Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen
Points négatifs : Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.
Long walk euring boarding, food can be better
Points positifs : On time
Points négatifs : Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.
Garuda Indonesia est une compagnie aérienne indonésienne qui propose principalement des vols en Asie du Sud, de l’Est et en Océanie. La compagnie couvre tout d’abord l’intégralité du territoire national, en offrant un choix de 60 destinations vers 6 des îles de l’archipel. Elle dessert ensuite 22 destinations internationales, dont plusieurs villes de Chine et du Japon. Mais aussi, d’Australie.
Le voyageur Garuda Indonesia dispose de 3 options de siège en fonction de l’appareil. L’Economy Class, la Business Class et la First Class. L’Economy Class de cette compagnie a reçu en 2013 la récompense de "meilleure classe économique du monde" selon Skytrax. Ce, grâce à l’espace entre chaque rangée de sièges, supérieur à la plupart des autres avions.
À bord du Boeing 777-300ER, les voyageurs peuvent choisir la Business Class où 38 sièges ergonomiques attendent les passagers. Ils bénéficieront d’un menu préparé par un Chef 5 étoiles, et d’un kit de bien-être de la marque L’Occitane. La First Class est quant à elle particulièrement remarquable, offrant de petits salons privés dotés d’une table et de deux sièges pouvant se faire face. Dîner gourmet en tête-à-tête et Wi-Fi gratuit sont au rendez-vous.
Forte de 70 années d’expérience dans l’industrie de l’aviation, Garuda Indonesia est considérée aujourd’hui "Meilleure Compagnie Aérienne Régionale" selon Skytrax. Avec 600 vols quotidiens et une flotte de 196 appareils, elle fait désormais partie de l’alliance SkyTeam auprès des compagnies KLM, Air France, ou encore China Southern Airlines. SkyTeam a pour priorité de faciliter le parcours de vol des voyageurs fréquents.