Avis des clients
Note globale
8,2
Excellent
Basé sur 662 avis
Note générale
8,4
Embarquement
8,4
Confort
8,4
Équipage
8,8
Divertissements
8,0
Restauration
7,8
Passer directement au contenu principal
Infos Garuda Indonesia
| Code IATA | GA |
|---|---|
| Itinéraires | 293 |
| Itinéraire le plus populaire | Aéroport Intl de Denpasar à Aéroport Intl de Jakarta |
| Aéroports desservis | 72 |
| Aéroport le plus populaire | Aéroport Intl de Jakarta |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!
avis de
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10,0
Points positifs : Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.
avis de
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7,2
Points positifs : On time, clean aircraft
avis de
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10,0
Points positifs : Everything was good
Points négatifs : Baggage claim in Bali very slow
avis de
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2,0
Points négatifs : Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.
avis de
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7,5
Points positifs : On time smooth flight
avis de
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8,3
Points positifs : The crew was super nice and I felt comfortable during the 6h flight
avis de
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9,6
Points positifs : Crew always polite
Points négatifs : Meals
avis de
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8,8
Points positifs : The cabin crew was great!
avis de
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7,3
Points positifs : Flight was not full. Had open seats around me so it was comfortable.
Points négatifs : Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.
avis de
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0,0
Points positifs : NA
Points négatifs : Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.
avis de
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10,0
Points négatifs : Keep going with the excellent job, Garuda
avis de
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4,8
Points positifs : None
Points négatifs : Too cold in the aircraft !! So so cold
avis de
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8,0
Points positifs : N/a
Points négatifs : N/a
avis de
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0,0
Points positifs : Void Jancok
Points négatifs : Void Jancok
avis de
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8,0
Helpful crew staff
Points positifs : Helpful crew staff who assisted arranging our next connection flight.
Points négatifs : Food quality can be improved.
avis de
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8,6
Points positifs : Checkin process very smooth
Points négatifs : Boarding process, and gate assigned is quite far ..
avis de
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8,6
Points positifs : Good service
Points négatifs : Old plane, walking distance to board the plane is so far
avis de
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8,3
Happy flying with Garuda
Points positifs : Excellent cabin service
Points négatifs : All seats need to be renewed urgently
avis de
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2,0
Avoid Garuda
Points positifs : Nothing 2 hours late Had to watch commercials on the seat tv screen.
Points négatifs : I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
avis de
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10,0
excellent flight with Garuda!
Points positifs : Despite a short delay fo boarding, everything's just great!
Points négatifs : a short delay on boarding
avis de
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10,0
Points positifs : Amazing in business class
avis de
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10,0
Points positifs : Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Points négatifs : There is nothing not to like.
avis de
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10,0
5 star service
Points positifs : Food and beverage service
Points négatifs : 45 minutes delayed when departing
avis de
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5,3
Points positifs : Quick flight
Points négatifs : Food was terrible
avis de
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5,3
Points négatifs : Meal was terrible
avis de
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9,3
Points négatifs : No TV on cjr1000
avis de
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8,0
On time
Points positifs : Fast boarding
Points négatifs : Food is low quality. Nothing special.
avis de
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10,0
Points positifs : I LOVED the Flight Attendants' uniforms. Smile!
avis de
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6,6
Points positifs : It was a direct flight. The greeting crew member at boarding was nice.
Points négatifs : The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
avis de
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8,6
Very relaxed
Points positifs : Staff very accomadating throughout the flight
Points négatifs : NA
avis de
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5,0
Mediocre food and movie list, long walk at T3 CGK
Points positifs : Cabin crew services very friendly
Points négatifs : Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen
avis de
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8,3
Points négatifs : Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.
avis de
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7,0
Long walk euring boarding, food can be better
Points positifs : On time
Points négatifs : Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.
avis de
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10,0
Points positifs : As above
Points négatifs : Nothing
avis de
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8,3
Points positifs : On time and good service from. Cabin crew
avis de
-
10,0
Points négatifs : Cabin temperature was very cold
avis de
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8,0
Points positifs : Quick boarding, good entertainment
Points négatifs : n/a
avis de
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4,0
Your time tables
Points négatifs : I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses
avis de
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8,6
Points positifs : The level of care given I required wheelchair assistance to the aircraft.
Points négatifs : Being woken up at 4am for breakfast, when I asked not to be woken up.
avis de
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7,3
I'd fly Garuda again
Points positifs : Flight was normal. Nothing special. Flight wad on time.
Points négatifs : Boarding didn't commence as started
avis de
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9,3
Extra touch
Points positifs : I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.
Points négatifs : The garuda business class lounge at denpasar was disappointing. Food was not fresh.
avis de
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7,0
Points positifs : Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Points négatifs : Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
avis de
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4,0
Small plane too small for international flight
Points positifs : Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.
Points négatifs : The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..
avis de
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10,0
Points négatifs : The flight was on time, everything on schedule. Everything was good
avis de
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7,3
Flight is good. Food needs improvement.
Points positifs : The boarding procedure from CGK T3 is pretty smooth and good!
Points négatifs : The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.
avis de
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7,3
Poor entertainment facilities. But beautiful air crews!
Points positifs : The female air crews. Indonesian female air stewardess are simply beautiful and shapely!
Points négatifs : My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight.
avis de
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5,3
Points positifs : Although not asked, I was reseated to a front row seat, which has more space.
Points négatifs : Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.
avis de
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6,3
Points positifs : Boarding on time, efficient flight, handled well, on time at destination.
Points négatifs : Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.
avis de
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10,0
Short flight with prop
Points positifs : Service.
avis de
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6,0
Points négatifs : Delayed
avis de
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10,0
Leg room very good in economy, all else super
Points positifs : Just a very nice. flight. No worries.
avis de
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10,0
Excellent service
Points positifs : Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!
Points négatifs : Nothing to dislike.
avis de
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8,6
Points positifs : There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see.
Points négatifs : I didn't like food options on the way back.....
avis de
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10,0
Best flight with Garuda as usual
Points positifs : Food and service is excellent
avis de
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7,0
Beautiful views, arrived early
Points positifs : We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early.
Points négatifs : Small seats and minimal food and drink options but the flight was only 90 min so not important.
avis de
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2,0
Points négatifs : i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you .
avis de
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6,6
Points négatifs : Delayed
avis de
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7,0
The food makes thus
Points positifs : Probably the best food I’ve had on a business class flight.
Points négatifs : Entertainment just OK. Garuda lounge in Bali dire
avis de
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4,3
Points négatifs : Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful.
avis de
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10,0
Points positifs : The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!
avis de
-
10,0
Points positifs : Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.
avis de
-
10,0
Points positifs : Everything was good
Points négatifs : Baggage claim in Bali very slow
avis de
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9,6
Points positifs : Crew always polite
Points négatifs : Meals
avis de
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8,8
Points positifs : The cabin crew was great!
avis de
-
10,0
Points négatifs : Keep going with the excellent job, Garuda
avis de
-
8,6
Points positifs : Checkin process very smooth
Points négatifs : Boarding process, and gate assigned is quite far ..
avis de
-
8,6
Points positifs : Good service
Points négatifs : Old plane, walking distance to board the plane is so far
avis de
-
10,0
excellent flight with Garuda!
Points positifs : Despite a short delay fo boarding, everything's just great!
Points négatifs : a short delay on boarding
avis de
-
10,0
Points positifs : Amazing in business class
avis de
-
10,0
Points positifs : Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Points négatifs : There is nothing not to like.
avis de
-
10,0
5 star service
Points positifs : Food and beverage service
Points négatifs : 45 minutes delayed when departing
avis de
-
9,3
Points négatifs : No TV on cjr1000
avis de
-
10,0
Points positifs : I LOVED the Flight Attendants' uniforms. Smile!
avis de
-
8,6
Very relaxed
Points positifs : Staff very accomadating throughout the flight
Points négatifs : NA
avis de
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10,0
Points positifs : As above
Points négatifs : Nothing
avis de
-
10,0
Points négatifs : Cabin temperature was very cold
avis de
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8,6
Points positifs : The level of care given I required wheelchair assistance to the aircraft.
Points négatifs : Being woken up at 4am for breakfast, when I asked not to be woken up.
avis de
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9,3
Extra touch
Points positifs : I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.
Points négatifs : The garuda business class lounge at denpasar was disappointing. Food was not fresh.
avis de
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10,0
Points négatifs : The flight was on time, everything on schedule. Everything was good
avis de
-
10,0
Short flight with prop
Points positifs : Service.
avis de
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10,0
Leg room very good in economy, all else super
Points positifs : Just a very nice. flight. No worries.
avis de
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10,0
Excellent service
Points positifs : Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!
Points négatifs : Nothing to dislike.
avis de
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8,6
Points positifs : There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see.
Points négatifs : I didn't like food options on the way back.....
avis de
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10,0
Best flight with Garuda as usual
Points positifs : Food and service is excellent
avis de
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7,2
Points positifs : On time, clean aircraft
avis de
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7,5
Points positifs : On time smooth flight
avis de
-
8,3
Points positifs : The crew was super nice and I felt comfortable during the 6h flight
avis de
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7,3
Points positifs : Flight was not full. Had open seats around me so it was comfortable.
Points négatifs : Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.
avis de
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8,0
Points positifs : N/a
Points négatifs : N/a
avis de
-
8,0
Helpful crew staff
Points positifs : Helpful crew staff who assisted arranging our next connection flight.
Points négatifs : Food quality can be improved.
avis de
-
8,3
Happy flying with Garuda
Points positifs : Excellent cabin service
Points négatifs : All seats need to be renewed urgently
avis de
-
8,0
On time
Points positifs : Fast boarding
Points négatifs : Food is low quality. Nothing special.
avis de
-
6,6
Points positifs : It was a direct flight. The greeting crew member at boarding was nice.
Points négatifs : The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
avis de
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8,3
Points négatifs : Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.
avis de
-
7,0
Long walk euring boarding, food can be better
Points positifs : On time
Points négatifs : Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.
avis de
-
8,3
Points positifs : On time and good service from. Cabin crew
avis de
-
8,0
Points positifs : Quick boarding, good entertainment
Points négatifs : n/a
avis de
-
7,3
I'd fly Garuda again
Points positifs : Flight was normal. Nothing special. Flight wad on time.
Points négatifs : Boarding didn't commence as started
avis de
-
7,0
Points positifs : Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Points négatifs : Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
avis de
-
7,3
Flight is good. Food needs improvement.
Points positifs : The boarding procedure from CGK T3 is pretty smooth and good!
Points négatifs : The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.
avis de
-
7,3
Poor entertainment facilities. But beautiful air crews!
Points positifs : The female air crews. Indonesian female air stewardess are simply beautiful and shapely!
Points négatifs : My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight.
avis de
-
7,0
Beautiful views, arrived early
Points positifs : We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early.
Points négatifs : Small seats and minimal food and drink options but the flight was only 90 min so not important.
avis de
-
6,6
Points négatifs : Delayed
avis de
-
7,0
The food makes thus
Points positifs : Probably the best food I’ve had on a business class flight.
Points négatifs : Entertainment just OK. Garuda lounge in Bali dire
avis de
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2,0
Points négatifs : Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.
avis de
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0,0
Points positifs : NA
Points négatifs : Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.
avis de
-
4,8
Points positifs : None
Points négatifs : Too cold in the aircraft !! So so cold
avis de
-
0,0
Points positifs : Void Jancok
Points négatifs : Void Jancok
avis de
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2,0
Avoid Garuda
Points positifs : Nothing 2 hours late Had to watch commercials on the seat tv screen.
Points négatifs : I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
avis de
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5,3
Points positifs : Quick flight
Points négatifs : Food was terrible
avis de
-
5,3
Points négatifs : Meal was terrible
avis de
-
5,0
Mediocre food and movie list, long walk at T3 CGK
Points positifs : Cabin crew services very friendly
Points négatifs : Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen
avis de
-
4,0
Your time tables
Points négatifs : I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses
avis de
-
4,0
Small plane too small for international flight
Points positifs : Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.
Points négatifs : The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..
avis de
-
5,3
Points positifs : Although not asked, I was reseated to a front row seat, which has more space.
Points négatifs : Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.
avis de
-
6,3
Points positifs : Boarding on time, efficient flight, handled well, on time at destination.
Points négatifs : Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.
avis de
-
6,0
Points négatifs : Delayed
avis de
-
2,0
Points négatifs : i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you .
avis de
-
4,3
Points négatifs : Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful.
avis de
Suivi des vols
Itinéraires proposés par Garuda Indonesia
Aéroports populaires desservis par Garuda Indonesia
- Aéroport Aéroport Intl de Jakarta (CGK)
- Aéroport Aéroport Intl de Denpasar (DPS)
- Aéroport Ujung Pandang Aéroport Intl de Makassar (UPG)
- Aéroport Surabaya Intl (SUB)
- Aéroport Yogyakarta Aéroport Intl Adisutjipto (JOG)
- Aéroport Singapour Changi (SIN)
- Aéroport Palembang (Mahmud Badaruddin II) (PLM)
- Aéroport Medan Aéroport Intl de Kualanamu (KNO)
- Aéroport Semarang (Achmadyani) (SRG)
- Aéroport Balikpapan Sepinggan (BPN)
- Aéroport Mataram Aéroport Intl de Lombok (LOP)
- Aéroport Jayapura Djayapura (Sentani) (DJJ)
- Aéroport Bandar Lampung (TKG)
- Aéroport Batam (BTH)
- Aéroport Banjarmasin Syamsudin Noor (BDJ)
Coordonnées de Garuda Indonesia
- GA Code IATA
- +62 21 2351 9999 Appeler
- garuda-indonesia.com Consulter
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