Avis des clients
Note globale
6,5
Bien
Basé sur 135 avis
Note générale
6,9
Embarquement
7,0
Confort
6,6
Équipage
7,2
Divertissements
5,3
Restauration
5,7
Passer directement au contenu principal
Infos HK Express
| Code IATA | UO |
| Itinéraires | 46 |
| Itinéraire le plus populaire | Hong Kong à Tokyo-Haneda |
| Aéroports desservis | 24 |
| Aéroport le plus populaire | Hong Kong |
Avis des voyageurs pour HK Express
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
HK express not helpful or empathetic at all!
Points positifs : Price was good.
Points négatifs : Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.
avis de
-
6,5
Points négatifs : Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)
avis de
-
5,0
Not cost effective
Points positifs : Easy boarding, and slept the flight.
Points négatifs : It was the hidden prices after booking that ticked me off. Charged for seat after paying airfare, charged for any checked baggage, no in flight service without charge, and you arrive so late to HK you have to Bus or Taxi in. Not worth it.
avis de
-
5,0
Not using HK Express Again
Points positifs : It was a short flight.
Points négatifs : Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.
avis de
-
7,0
HK Express to Tokyo
Points positifs : I love when they have great deals on airfare. The late night flight works well for me.
Points négatifs : Wish the air cooler was stronger and that water was served during the trip.
avis de
-
5,3
Points négatifs : Budge airline, uncomfortable seats
avis de
-
4,0
Cheap airline. I guess it’s expected
Points positifs : Not much
Points négatifs : Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed.
avis de
-
8,0
Good flight
Points positifs : On time
avis de
-
8,0
Budget flight
Points positifs : Price is good
Points négatifs : No entertainment, no water
avis de
-
3,5
A poor experience with Hong Kong Express
Points positifs : I'm glad it was only a three hour flight
Points négatifs : I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg.
avis de
-
4,8
Cheap deal and you get what you paid for
Points positifs : Cheap service out of Hong Kong
Points négatifs : Lack of seat pitch
avis de
-
2,0
Points négatifs : Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.
avis de
-
7,0
HK Express to Tokyo
Points positifs : I love when they have great deals on airfare. The late night flight works well for me.
Points négatifs : Wish the air cooler was stronger and that water was served during the trip.
avis de
-
8,0
Good flight
Points positifs : On time
avis de
-
8,0
Budget flight
Points positifs : Price is good
Points négatifs : No entertainment, no water
avis de
-
2,0
HK express not helpful or empathetic at all!
Points positifs : Price was good.
Points négatifs : Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.
avis de
-
6,5
Points négatifs : Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)
avis de
-
5,0
Not cost effective
Points positifs : Easy boarding, and slept the flight.
Points négatifs : It was the hidden prices after booking that ticked me off. Charged for seat after paying airfare, charged for any checked baggage, no in flight service without charge, and you arrive so late to HK you have to Bus or Taxi in. Not worth it.
avis de
-
5,0
Not using HK Express Again
Points positifs : It was a short flight.
Points négatifs : Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.
avis de
-
5,3
Points négatifs : Budge airline, uncomfortable seats
avis de
-
4,0
Cheap airline. I guess it’s expected
Points positifs : Not much
Points négatifs : Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed.
avis de
-
3,5
A poor experience with Hong Kong Express
Points positifs : I'm glad it was only a three hour flight
Points négatifs : I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg.
avis de
-
4,8
Cheap deal and you get what you paid for
Points positifs : Cheap service out of Hong Kong
Points négatifs : Lack of seat pitch
avis de
-
2,0
Points négatifs : Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.
avis de
Suivi des vols
Itinéraires proposés par HK Express
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
639
Fukuoka
FUK
Hong Kong
HKG
558
Hong Kong
HKG
Da Nang
DAD
638
Hong Kong
HKG
Fukuoka
FUK
763
Hong Kong
HKG
Phuket
HKT
624
Hong Kong
HKG
Tokyo
HND
626
Hong Kong
HKG
Séoul
ICN
688
Hong Kong
HKG
Osaka
KIX
610
Hong Kong
HKG
Nagoya
NGO
646
Hong Kong
HKG
Tokyo
NRT
764
Phuket
HKT
Hong Kong
HKG
625
Tokyo
HND
Hong Kong
HKG
619
Séoul
ICN
Hong Kong
HKG
689
Osaka
KIX
Hong Kong
HKG
227
Ningbo
NGB
Hong Kong
HKG
871
Tokyo
NRT
Hong Kong
HKG
611
Nagoya
NGO
Hong Kong
HKG
226
Hong Kong
HKG
Ningbo
NGB
559
Da Nang
DAD
Hong Kong
HKG
193
Taichung
RMQ
Hong Kong
HKG
192
Hong Kong
HKG
Taichung
RMQ
522
Hong Kong
HKG
Takamatsu
TAK
43
I Fadang
SPN
Hong Kong
HKG
706
Hong Kong
HKG
Siem Reap
REP
42
Hong Kong
HKG
I Fadang
SPN
547
Kagoshima
KOJ
Hong Kong
HKG
707
Siem Reap
REP
Hong Kong
HKG
546
Hong Kong
HKG
Kagoshima
KOJ
812
Hong Kong
HKG
Ishigaki
ISG
677
Cheju
CJU
Hong Kong
HKG
676
Hong Kong
HKG
Cheju
CJU
516
Hong Kong
HKG
Kumamoto
KMJ
517
Kumamoto
KMJ
Hong Kong
HKG
523
Takamatsu
TAK
Hong Kong
HKG
754
Chiang Mai
CNX
Hong Kong
HKG
753
Hong Kong
HKG
Chiang Mai
CNX
813
Ishigaki
ISG
Hong Kong
HKG
823
Hiroshima
HIJ
Hong Kong
HKG
822
Hong Kong
HKG
Hiroshima
HIJ
673
Hong Kong
HKG
Pusan
PUS
674
Pusan
PUS
Hong Kong
HKG
567
Nha Trang
CXR
Hong Kong
HKG
566
Hong Kong
HKG
Nha Trang
CXR
Aéroports populaires desservis par HK Express
- Aéroport Hong Kong (HKG)
- Aéroport Osaka Kansai International (KIX)
- Aéroport Tokyo Narita (NRT)
- Aéroport Fukuoka (FUK)
- Aéroport Séoul Incheon (ICN)
- Aéroport Tokyo-Haneda (HND)
- Aéroport Da Nang Ðà N?ng airport (DAD)
- Aéroport Taichung ChingChuanKang (RMQ)
- Aéroport Aéroport Intl de Phuket (HKT)
- Aéroport Ningbo Lishe International (NGB)
- Aéroport Nagoya Chubu Centrair et autres aéroports (NGO)
- Aéroport Aéroport Intl de Chiang Mai (CNX)
- Aéroport Kagoshima (KOJ)
- Aéroport I Fadang Saipan International (SPN)
- Aéroport Nha Trang Nha TRang airport (CXR)
Coordonnées de HK Express
- UO Code IATA
- +852 3902 0288 Appeler
- hkexpress.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.
