Trouvez des vols pas chers avec Hong Kong Airlines

Points négatifs : I boarded 90 minutes late.

Points positifs : On time.

Points négatifs : No entertainment was provided.

Points positifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Points négatifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Points positifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Points négatifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Points négatifs : Entertainment needed

Points positifs : New aircraft

Points négatifs : There was no entertainment at all for the entire 15 hours.

Points positifs : Crew was great.

Points négatifs : Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.

Points négatifs : No inflight movies

Points positifs : Nothing

Points négatifs : It could have been business class like kayak sold me

Points positifs : Horrible.

Points négatifs : Everything was wrong and kayak knew they were selling me a scam ticket.

Points négatifs : Get better food

Points positifs : A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor.

Points négatifs : Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work.

Points positifs : The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience.

Points négatifs : Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!

Points positifs : price

Points négatifs : A crew member gave my boyfriends seat to someone else without asking us.

Points positifs : The price point.

Points négatifs : The consistency of check in. Wasnt charged for bringing skate boards with luggage but was charged on the return home as an exta piece of luggage.

Points positifs : The entertainment was the best thing about the flight.

Points négatifs : The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all

Points négatifs : Tight seats, very hot on entry

Points négatifs : The flight crew seemed somewhat preoccupied or lazy instead of bringing things when i requested on like a drink they wanted me to go back and get it myself and i really like that the seats were very hard and uncomfortable but the price was right it was a cheap flight

Points négatifs : When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund.

Points positifs : The seats are comfortable

Points négatifs : The crew is distributing sandwiches, He gave a sandwich to the guy sitting besides me, But He neglect me, But thats not important, jst wondering why He ignore me. Thanks anyway !

Bad flight to LA

Points positifs : The stewardess was nice and the pilot got us home early

Points négatifs : the food was gross, I got a horrible stomach ache when I got back for 3 days and a migraine. The seats were uncomfortable even though I am 5'2 pretty short but it was a painful flight. The 5 hour layover was terrible but I understand it was the shortest we could find.

Points négatifs : Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago

Points positifs : the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion.

Points négatifs : the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?

Points négatifs : Both flights were late departing and arriving and they left one bag in Hong Kong to hopefully arrive a full day later with no voucher or means to have clothing until the bag arrived.

Points négatifs : 首先说普通话或英语，然后广东话

Points négatifs : Better communication regarding delayed flight schedule.

Points positifs : Nothing

Points négatifs : More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting.