Avis des utilisateurs
NOTE GLOBALE
7,4
Bien
Basé sur 1 396 avis
Note générale
7,5
Embarquement
7,7
Confort
7,4
Équipage
7,9
Divertissement
7,3
Repas
6,9
Trouvez des vols pas chers avec Hong Kong Airlines
Aller-retour
Économique
Infos Hong Kong Airlines
| Code IATA | HX |
|---|---|
| Itinéraires | 51 |
| Itinéraire le plus populaire | Hong Kong à Bangkok Suvarnabhumi |
| Aéroports desservis | 27 |
| Aéroport le plus populaire | Hong Kong |
Commentaires récents
Avis des clients
206
170
114
61
47
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6,3
Points négatifs : I boarded 90 minutes late.
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6,0
Points positifs : On time.
Points négatifs : No entertainment was provided.
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2,0
Points positifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
Points négatifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
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3,3
Points positifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
Points négatifs : No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
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8,0
Points positifs : This airline is going out of business in the US. They have had great fares from LAX to Hong Kong and Bangkok. It seems the airline has been mismanaged or has had political restraints despite always being full. I was lucky to purchase the last roundtrip flight LAX HKG BKK before the online bookings were pulled for the LAX route. Hence, my flight to HKG and the return to LAX were empty flights, which is such a loss for an already dying airline. The crew were still polite and hardworking unlike US airlines.
Points négatifs : Now you cant fly LAX or SFO to Asia on this airline. Bezos or Gates should buy the airline.
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6,0
Points négatifs : Entertainment needed
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5,2
Points positifs : New aircraft
Points négatifs : There was no entertainment at all for the entire 15 hours.
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7,6
Points positifs : cabin crews
Points négatifs : Be punctual
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5,3
Points positifs : Crew was great.
Points négatifs : Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.
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10,0
Points négatifs : To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL
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3,3
Points négatifs : No inflight movies
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2,6
Points positifs : Nothing
Points négatifs : It could have been business class like kayak sold me
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4,0
Points positifs : Horrible.
Points négatifs : Everything was wrong and kayak knew they were selling me a scam ticket.
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8,0
Points négatifs : Very good
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2,0
Points négatifs : Get better food
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7,6
Points positifs : Kind staff
Points négatifs : Entertainment
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5,0
Points positifs : A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor.
Points négatifs : Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work.
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4,6
Points positifs : The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience.
Points négatifs : Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!
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9,3
Points positifs : Very nice breakfast
Points négatifs : Little more room in seats
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7,0
Points positifs : Great female flight crew. The male flight attendants were unfriendly and maintained a sour look on their faces. Comfortable, decent leg room. Excellent entertainment.
Points négatifs : Food is extremely low quality. Poor quality meat (fatty, muscle, skin, bone chips). Boarding in Hong Kong was disorganized.
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7,0
Points positifs : The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room.
Points négatifs : Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food.
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6,6
Points positifs : Food.
Points négatifs : I wish the staff need to smile and have to let the kids quite.
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10,0
Points négatifs : The cabin was very cold. A little warmer would have been nice.
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7,6
Points positifs : The crew was great! It was a 15, almost 16 hour flight on an airplane, I personally would not complain about anything! The food was food and the beers were included!
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9,6
Points positifs : Leg room was great Luggage allowance great
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4,6
Points positifs : price
Points négatifs : A crew member gave my boyfriends seat to someone else without asking us.
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4,0
Points positifs : The price point.
Points négatifs : The consistency of check in. Wasnt charged for bringing skate boards with luggage but was charged on the return home as an exta piece of luggage.
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9,3
Points négatifs : The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault.
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8,0
Points positifs : Good value for the airfare
Points négatifs : Needs new and comfortable seats especially on long flights
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7,6
Points positifs : Good Value for the airfare
Points négatifs : Better and more comfortable seats
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4,3
Points positifs : The entertainment was the best thing about the flight.
Points négatifs : The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all
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9,3
Points positifs : Crew Amazing. Seat was average
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9,6
Had to book an onward flight upon arrival
Points positifs : Everything was fast, smooth and easy.
Points négatifs : Hong Kong Air wouldn’t give me my boarding pass until I had booked an onward flight leaving Thailand. I wish I had foreseen this, it’s annoying having to book a flight in 5 minutes when you don’t know your travel plans.
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10,0
Everything was fine
Points positifs : Went smoothly
Points négatifs : Pretty big confusing airport but I figured it out
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7,0
Points négatifs : One of the bathrooms had a broken toilet seat and had no running water.
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7,3
Points positifs : Seat 40H was comfortable. The foods were good, they ran out of wine shortly after dinner.
Points négatifs : One of the bathrooms had broken a toilet seat, no water.
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8,0
Points positifs : Yes and yes
Points négatifs : Give head pillow and blanket when customers ask for it. It’s a lot to hold in your seat.
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8,0
Points positifs : The snacks at the back. I love the cold apple was so good for my body that I had two.
Points négatifs : Loading people on the plane in an orderly call.
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6,3
Points négatifs : Tight seats, very hot on entry
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4,3
Points négatifs : The flight crew seemed somewhat preoccupied or lazy instead of bringing things when i requested on like a drink they wanted me to go back and get it myself and i really like that the seats were very hard and uncomfortable but the price was right it was a cheap flight
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9,0
Points positifs : Legspace
Points négatifs : Shoulder space. I was rubbing shoulders with the guy next to me
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2,0
Points négatifs : When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund.
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7,3
Points positifs : The seat were Okey
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7,6
Points positifs : The crew were good. The seats are Okey
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8,0
Points négatifs : Larger seats
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8,0
Points positifs : The entertainment. Good selection of movies
Points négatifs : The seats could be comfier
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10,0
Points positifs : The crew was amazing.
Points négatifs : The food.
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8,6
Points positifs : Very good service in every possible aspect with limited food choice
Points négatifs : /
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6,0
Points positifs : The seats are comfortable
Points négatifs : The crew is distributing sandwiches, He gave a sandwich to the guy sitting besides me, But He neglect me, But thats not important, jst wondering why He ignore me. Thanks anyway !
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2,0
Bad flight to LA
Points positifs : The stewardess was nice and the pilot got us home early
Points négatifs : the food was gross, I got a horrible stomach ache when I got back for 3 days and a migraine. The seats were uncomfortable even though I am 5'2 pretty short but it was a painful flight. The 5 hour layover was terrible but I understand it was the shortest we could find.
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2,0
Points négatifs : Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago
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6,0
Points positifs : the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion.
Points négatifs : the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?
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8,3
Points positifs : Great customer service, checking in went fairly quickly.
Points négatifs : Like other airlines, seats are too close together.. Choice of movies was limited.
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3,0
Points négatifs : Both flights were late departing and arriving and they left one bag in Hong Kong to hopefully arrive a full day later with no voucher or means to have clothing until the bag arrived.
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2,4
Points négatifs : 首先说普通话或英语，然后广东话
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8,0
Points positifs : Have flown Hong Kong Airlines a few times and have always gotten great service from the employees. They are very accommodating, always pleasant to deal with. Highly recommend flying with them.
Points négatifs : As with other airlines, seats could be a little roomier. Movie selection in English is a bit limited for a 15 hour flight, but we also download movies and shows on our tablet. No big deal.
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6,0
Points négatifs : Better communication regarding delayed flight schedule.
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10,0
Cathay airlines were Smooth and easy
Points positifs : You are served right away. Made to feel comfortable and welcome. Headphones were provided. Bags were included.
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2,0
Points positifs : Nothing
Points négatifs : More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting.
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7,0
Points positifs : Boarding was disorganized, the seating was cramped (I'm 6'2"), the lunch was mediocre, and the guy sitting next to me smelled funny. We took off on time and we landed on time. In other words it was a five-star experience, as good as it gets in modern-day air travel!
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Statut du vol
Itinéraires proposés par Hong Kong Airlines
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
534
Hong Kong
HKG
Ho Chi Minh Ville
SGN
1357
Hong Kong
HKG
Okinawa
OKA
781
Hong Kong
HKG
Manille
MNL
782
Manille
MNL
Hong Kong
HKG
246
Hong Kong
HKG
Shanghai
PVG
247
Shanghai
PVG
Hong Kong
HKG
Aéroports populaires desservis par Hong Kong Airlines
- Aéroport Hong Kong (HKG)
- Aéroport Bangkok Suvarnabhumi (BKK)
- Aéroport Shanghai - Pu Dong (PVG)
- Aéroport Taipei Taiwan-Taoyuan (TPE)
- Aéroport Osaka Kansai Intl (KIX)
- Aéroport Pékin-Capitale (PEK)
- Aéroport Tokyo Narita (NRT)
- Aéroport Okinawa Naha (OKA)
- Aéroport Nanjing Lukou Intl (NKG)
- Aéroport Haikou Meilan Intl (HAK)
- Aéroport Aéroport Intl de Denpasar (DPS)
- Aéroport Séoul Incheon (ICN)
- Aéroport Sapporo Nouvel aéroport de Chitose (CTS)
- Aéroport Hangzhou (Jianqiao) (HGH)
- Aéroport Shanghai Hongqiao (SHA)
Coordonnées de Hong Kong Airlines
- HX Code IATA
- +852-3916-3666 Appeler
- hongkongairlines.com Consulter
Présentation de Hong Kong Airlines
Avec Hong Kong Airlines, il est facile de voyager en Asie, en Europe, en Amérique du Nord et en Océanie. La compagnie propose également des vols vers le Moyen-Orient, ainsi que le Kenya, au départ de son hub de Chine.
La flotte de la compagnie comprend 39 Airbus. Elle est l’une des plus jeunes flottes du monde, avec des appareils d’une moyenne d’âge de 5 ans. Ces derniers proposent aux voyageurs des sièges de type Economy, Economy Comfort Plus ou Business.
Les voyageurs Economy Comfort Plus de Hong Kong Airlines disposent tout d’abord d’un droit prioritaire à l’embarquement. Leurs bagages en soute sont ensuite classés "prioritaires", ce qui leur permet de les récupérer dès leur sortie de l’avion. Les sièges sont par ailleurs situés à l’avant de l’appareil, offrant ainsi plus d’espace.
À bord, les repas servis aux voyageurs Economy sont préparés suivant l’art de la cuisine hongkongaise. Les voyageurs Economy Comfort Plus et les voyageurs Business pourront déguster une cuisine de l’Ouest et de Chine, faite à partir de produits des régions et de saison. Pour tous les passagers, il est possible de commander spécialement l’option "Cake & Champagne", 48 h avant le départ du vol.
Prendre Hong Kong Airlines le jour de son anniversaire réserve par ailleurs bien des surprises au voyageur ! Ce dernier pourra bénéficier d’un traitement particulier, dont une priorité à l’enregistrement. Ainsi qu’un accès à l’Exclusive Lounge de la compagnie. Des détails de choix qui permettent à la compagnie d’être en 24ème position parmi les 100 meilleures compagnies aériennes du monde, selon Skytrax.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.