Avis des utilisateurs
Note globale
8,3
Excellent
Basé sur 118 avis
Embarquement
8,6
Confort
8,4
Équipage
9,0
Divertissement
7,1
Repas
7,9
Trouvez des vols pas chers avec Lao Airlines
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Économique
Infos Lao Airlines
| Code IATA | QV |
|---|---|
| Itinéraires | 16 |
| Itinéraire le plus populaire | Aéroport Intl Wattay de Vientiane à Luang Prabang |
| Aéroports desservis | 9 |
| Aéroport le plus populaire | Aéroport Intl Wattay de Vientiane |
Commentaires récents
Avis des clients
34
11
5
1
2
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8,6
Points positifs : The complementary food and drinks were great. Staff were very friendly
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9,0
Points positifs : Short flight duration.
Points négatifs : Would have liked to recline
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8,6
Points positifs : Crew great, seats comfortable
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10,0
Points positifs : Efficient and easy, good sandwich for only a two hour flight.
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9,6
Points positifs : Great leg room. On time and flight even arrived early.
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7,0
Points négatifs : Food
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8,4
Points négatifs : More comfortable seats
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9,3
Points positifs : Help from ticketing crews was very helpful.
Points négatifs : More smiles
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9,3
Points positifs : No carry-on fees, plenty of available seats.
Points négatifs : Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
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7,6
Points positifs : Drinks were great and unexpected! Extremely fast boarding!
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10,0
Points positifs : Excellent flight
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7,2
Points positifs : On time
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10,0
Its always great to fly with Laos Airline
Points positifs : We like the service. It doesnt take long for boarding.
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10,0
Points positifs : Friend and excellent attention to detail.
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7,3
Food came is prepared boxes of two small sandwiches and water. I
Points positifs : Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
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6,0
Points positifs : Very kind to passengers
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9,3
Points positifs : On time flight and decent snack for a short flight
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7,6
Points positifs : Smooth boarding. On time leaving and arriving. Very Courteous staff
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6,6
Good flight
Points positifs : All went smoothly
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10,0
Perfect flight
Points positifs : Easy getting out of town and to the boarding gate.
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8,3
Points positifs : Nice airline, pleasant staff, clean cabin and comfortable seats.
Points négatifs : Nice that they provided a snack, but didn't like the mystery meat roll.
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6,6
Points négatifs : Not telling you what time they are boarsing and departing
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10,0
Points positifs : Great service
Points négatifs : Delay for 3 hrs due Weather
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10,0
Perfect
Points positifs : It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
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4,6
Points négatifs : No entertainment and usb charging ports not working
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8,6
Points négatifs : I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
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7,6
provincial airline with average standard
Points positifs : Small plane with nearly personal attire
Points négatifs : -
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10,0
Points négatifs : Good service
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10,0
Reliable and good service
Points positifs : Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
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9,6
Enjoyed
Points négatifs : Language was good. Staff friendly. All went well. Would use again
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10,0
Fabulous
Points positifs : The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
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10,0
Excellent
Points positifs : Operated by Laos Airlines. On time arrival. Excellent service.
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2,0
Points positifs : No good
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6,0
Okay Flight
Points positifs : Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Points négatifs : Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
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10,0
Points positifs : It ran smoothly
Points négatifs : Nothing
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10,0
Quick flight from Luang Prabang to Chiang Mai
Points positifs : Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
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5,6
Sizing
Points positifs : Pricing
Points négatifs : The tight seating
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2,0
The worst experience EVER - Made us sign a respons
Points négatifs : Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
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10,0
Points positifs : Nice employees
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10,0
Really good and quick service. Much better service
Points positifs : Flight was on time. Good snacks
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7,0
Flight
Points positifs : Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Points négatifs : The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
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10,0
On time flight and free checked luggage!
Points positifs : -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Points négatifs : -the landing was really rough and a bit scary.
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5,3
Flight Attendants Aloof
Points positifs : The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Points négatifs : The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
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10,0
Points positifs : Free in-flight snacks and beverages (including beer).
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8,3
great experience
Points positifs : although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
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8,0
Points positifs : Over is good..
Points négatifs : Everything is ok we like it ...
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10,0
Friendly check in
Points positifs : Security was nice, counter was nice, over all is good
Points négatifs : Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
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10,0
Excellent Service
Points positifs : Service Interior of Plane On Time!
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10,0
Good flight. Well kept.
Points positifs : Courteous staff.
Points négatifs : late arrival.
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3,6
2 hours late taking off
Points positifs : Once on, the flight was OK.
Points négatifs : 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
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7,0
Comfortable flight. Good value
Points positifs : Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Points négatifs : No entertainment, but to be expected for a regional airline.
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9,0
Points positifs : Professional courteous crew. On time.
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9,3
excellent service, even better without delays
Points positifs : Excellent food and very comfortable aircraft. The crew was very kind.
Points négatifs : My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
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9,0
Points positifs : Courte durée de vol.
Points négatifs : J'aurais aimé me reposer
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8,6
Points positifs : Équipage super, sièges confortables
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10,0
Points positifs : Bon sandwich efficace et facile pour un vol de deux heures seulement.
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9,6
Points positifs : Super chambre pour les jambes. À l'heure et le vol est même arrivé tôt.
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7,0
Points négatifs : Nourriture
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8,4
Points négatifs : Sièges plus confortables
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9,3
Points positifs : L'aide des équipes de billetterie a été très utile.
Points négatifs : Plus de sourires
avis de
Statut du vol
Itinéraires proposés par Lao Airlines
Aéroports populaires desservis par Lao Airlines
Coordonnées de Lao Airlines
- QV Code IATA
- +856 21 212051-54 Appeler
- laoairlines.com Consulter
Présentation de Lao Airlines
Transporteur aérien national du Laos, Lao Airlines effectue des vols vers plus de dix destinations domestiques et vers une vingtaine de villes en Asie du Sud-Est et en Asie de l’Est. Elle propose ainsi de nombreux vols vers la Chine ainsi que des vols vers le Japon, la Corée du Sud, la Thaïlande ou le Cambodge. Les plateformes de correspondance de la compagnie aérienne se trouvent à l’aéroport international Wattay de Vientiane et à l’aéroport international de Luang Prabang.
La compagnie aérienne a signé un très grand nombre d’accords interligne avec des transporteurs basés en Asie et dans le monde entier. Ces accords lui permettent d’offrir un plus grand réseau de destinations et plus de fluidité à ses passagers lors de trajet avec correspondance. Elle propose par exemple des itinéraires en coopération avec les compagnies China Airlines, Garuda International, Vietnam Airlines, Qatar Airways, Air France ou encore Aeroflot.
Lao Airlines effectue ses vols en configuration à une cabine Economy sur ses appareils de type ATR 72-500 et ATR 72-600. Les avions Airbus A320-214 de sa flotte ont une classe Economy et une classe Business. Les Airbus A320-214 opérés par Lao Airlines ont en général 16 sièges en classe affaires et 126 en classe économique ou 150 sièges Economy et 8 sièges Business.
Tous les voyageurs de la compagnie aérienne laotienne peuvent emporter avec eux un bagage à main et un accessoire personnel. Le bagage à main transporté en cabine ne doit pas dépasser les dimensions de 30 cm x 60 cm x 18 cm et ne peut pas excéder le poids de 7 kg. L’accessoire personnel peut par exemple être un sac à main ou un porte-document de petite taille ou encore une veste, un manteau ou une couverture.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.