Avis des clients
Note globale
8,3
Excellent
Basé sur 106 avis
Note générale
8,7
Embarquement
8,6
Confort
8,5
Équipage
9,0
Divertissements
7,2
Restauration
7,9
Passer directement au contenu principal
Infos Lao Airlines
| Code IATA | QV |
|---|---|
| Itinéraires | 55 |
| Itinéraire le plus populaire | Luang Namtha à Aéroport Intl Wattay de Vientiane |
| Aéroports desservis | 19 |
| Aéroport le plus populaire | Aéroport Intl Wattay de Vientiane |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,3
Points positifs : Help from ticketing crews was very helpful.
Points négatifs : More smiles
avis de
-
9,3
Points positifs : No carry-on fees, plenty of available seats.
Points négatifs : Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
avis de
-
7,6
Points positifs : Drinks were great and unexpected! Extremely fast boarding!
avis de
-
10,0
Points positifs : Excellent flight
avis de
-
7,2
Points positifs : On time
avis de
-
10,0
Its always great to fly with Laos Airline
Points positifs : We like the service. It doesnt take long for boarding.
avis de
-
10,0
Points positifs : Friend and excellent attention to detail.
avis de
-
7,3
Food came is prepared boxes of two small sandwiches and water. I
Points positifs : Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
avis de
-
6,0
Points positifs : Very kind to passengers
avis de
-
9,3
Points positifs : On time flight and decent snack for a short flight
avis de
-
7,6
Points positifs : Smooth boarding. On time leaving and arriving. Very Courteous staff
avis de
-
6,6
Good flight
Points positifs : All went smoothly
avis de
-
10,0
Perfect flight
Points positifs : Easy getting out of town and to the boarding gate.
avis de
-
8,3
Points positifs : Nice airline, pleasant staff, clean cabin and comfortable seats.
Points négatifs : Nice that they provided a snack, but didn't like the mystery meat roll.
avis de
-
6,6
Points négatifs : Not telling you what time they are boarsing and departing
avis de
-
10,0
Points positifs : Great service
Points négatifs : Delay for 3 hrs due Weather
avis de
-
10,0
Perfect
Points positifs : It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
avis de
-
4,6
Points négatifs : No entertainment and usb charging ports not working
avis de
-
8,6
Points négatifs : I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
avis de
-
7,6
provincial airline with average standard
Points positifs : Small plane with nearly personal attire
Points négatifs : -
avis de
-
10,0
Points négatifs : Good service
avis de
-
10,0
Reliable and good service
Points positifs : Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
avis de
-
9,6
Enjoyed
Points négatifs : Language was good. Staff friendly. All went well. Would use again
avis de
-
10,0
Fabulous
Points positifs : The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
avis de
-
10,0
Excellent
Points positifs : Operated by Laos Airlines. On time arrival. Excellent service.
avis de
-
2,0
Points positifs : No good
avis de
-
6,0
Okay Flight
Points positifs : Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Points négatifs : Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
avis de
-
10,0
Points positifs : It ran smoothly
Points négatifs : Nothing
avis de
-
10,0
Quick flight from Luang Prabang to Chiang Mai
Points positifs : Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
avis de
-
5,6
Sizing
Points positifs : Pricing
Points négatifs : The tight seating
avis de
-
2,0
The worst experience EVER - Made us sign a respons
Points négatifs : Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
avis de
-
10,0
Points positifs : Nice employees
avis de
-
10,0
Really good and quick service. Much better service
Points positifs : Flight was on time. Good snacks
avis de
-
7,0
Flight
Points positifs : Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Points négatifs : The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
avis de
-
10,0
On time flight and free checked luggage!
Points positifs : -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Points négatifs : -the landing was really rough and a bit scary.
avis de
-
5,3
Flight Attendants Aloof
Points positifs : The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Points négatifs : The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
avis de
-
10,0
Points positifs : Free in-flight snacks and beverages (including beer).
avis de
-
8,3
great experience
Points positifs : although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
avis de
-
8,0
Points positifs : Over is good..
Points négatifs : Everything is ok we like it ...
avis de
-
10,0
Friendly check in
Points positifs : Security was nice, counter was nice, over all is good
Points négatifs : Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
avis de
-
10,0
Excellent Service
Points positifs : Service Interior of Plane On Time!
avis de
-
10,0
Good flight. Well kept.
Points positifs : Courteous staff.
Points négatifs : late arrival.
avis de
-
3,6
2 hours late taking off
Points positifs : Once on, the flight was OK.
Points négatifs : 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
avis de
-
7,0
Comfortable flight. Good value
Points positifs : Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Points négatifs : No entertainment, but to be expected for a regional airline.
avis de
-
9,0
Points positifs : Professional courteous crew. On time.
avis de
-
9,3
excellent service, even better without delays
Points positifs : Excellent food and very comfortable aircraft. The crew was very kind.
Points négatifs : My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
avis de
-
10,0
Points positifs : un excellent sens du détail, sympa
avis de
-
6,0
Points positifs : Très gentils avec les passagers
avis de
-
9,3
Points positifs : Le vol que convenable et en-cas pour le vol
avis de
-
7,6
Points positifs : L'embarquement se sont très bien passées. Heure de départ jusqu'à l'arrivée. Personnel très prévenant
avis de
-
6,6
Bon voyage
Points positifs : Tout s'est bien passé
avis de
-
10,0
Voyage parfait
Points positifs : accès facile de la ville et à la porte d'embarquement.
avis de
-
6,6
Points négatifs : Ne vous dit pas laquelle ils sont boarsing au départ.
avis de
-
10,0
Points positifs : Excellente qualité de service
Points négatifs : 3 heures de retard à cause de la météo
avis de
-
4,6
Points négatifs : Il n'y avait pas de divertissements et USB faire payer internet ne fonctionnait pas
avis de
-
7,6
La compagnie aérienne de qualité moyenne
Points positifs : Petit avion à peu près une tenue personal
Points négatifs : -
avis de
-
10,0
Points négatifs : Le service est de bonne qualité
avis de
-
9,6
Nous avons apprécié
Points négatifs : Langue était de bonne qualité. Le personnel est sympathique. Tout s'est bien passé. Je reviendrais dans cet hôtel sans hésiter
avis de
-
10,0
Excellent
Points positifs : Opéré par les compagnies aériennes Laos. À l'heure d'arrivée. Excellent service.
avis de
-
2,0
Points positifs : Il n'y a pas de bons
avis de
-
9,3
Points positifs : Help from ticketing crews was very helpful.
Points négatifs : More smiles
avis de
-
9,3
Points positifs : No carry-on fees, plenty of available seats.
Points négatifs : Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
avis de
-
10,0
Points positifs : Excellent flight
avis de
-
10,0
Its always great to fly with Laos Airline
Points positifs : We like the service. It doesnt take long for boarding.
avis de
-
10,0
Points positifs : Friend and excellent attention to detail.
avis de
-
9,3
Points positifs : On time flight and decent snack for a short flight
avis de
-
10,0
Perfect flight
Points positifs : Easy getting out of town and to the boarding gate.
avis de
-
10,0
Points positifs : Great service
Points négatifs : Delay for 3 hrs due Weather
avis de
-
10,0
Perfect
Points positifs : It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
avis de
-
8,6
Points négatifs : I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
avis de
-
10,0
Points négatifs : Good service
avis de
-
10,0
Reliable and good service
Points positifs : Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
avis de
-
9,6
Enjoyed
Points négatifs : Language was good. Staff friendly. All went well. Would use again
avis de
-
10,0
Fabulous
Points positifs : The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
avis de
-
10,0
Excellent
Points positifs : Operated by Laos Airlines. On time arrival. Excellent service.
avis de
-
10,0
Points positifs : It ran smoothly
Points négatifs : Nothing
avis de
-
10,0
Quick flight from Luang Prabang to Chiang Mai
Points positifs : Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
avis de
-
10,0
Points positifs : Nice employees
avis de
-
10,0
Really good and quick service. Much better service
Points positifs : Flight was on time. Good snacks
avis de
-
10,0
On time flight and free checked luggage!
Points positifs : -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Points négatifs : -the landing was really rough and a bit scary.
avis de
-
10,0
Points positifs : Free in-flight snacks and beverages (including beer).
avis de
-
10,0
Friendly check in
Points positifs : Security was nice, counter was nice, over all is good
Points négatifs : Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
avis de
-
10,0
Excellent Service
Points positifs : Service Interior of Plane On Time!
avis de
-
10,0
Good flight. Well kept.
Points positifs : Courteous staff.
Points négatifs : late arrival.
avis de
-
9,0
Points positifs : Professional courteous crew. On time.
avis de
-
9,3
excellent service, even better without delays
Points positifs : Excellent food and very comfortable aircraft. The crew was very kind.
Points négatifs : My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
avis de
-
10,0
Points positifs : un excellent sens du détail, sympa
avis de
-
9,3
Points positifs : Le vol que convenable et en-cas pour le vol
avis de
-
10,0
Voyage parfait
Points positifs : accès facile de la ville et à la porte d'embarquement.
avis de
-
10,0
Points positifs : Excellente qualité de service
Points négatifs : 3 heures de retard à cause de la météo
avis de
-
10,0
Points négatifs : Le service est de bonne qualité
avis de
-
9,6
Nous avons apprécié
Points négatifs : Langue était de bonne qualité. Le personnel est sympathique. Tout s'est bien passé. Je reviendrais dans cet hôtel sans hésiter
avis de
-
10,0
Excellent
Points positifs : Opéré par les compagnies aériennes Laos. À l'heure d'arrivée. Excellent service.
avis de
-
7,6
Points positifs : Drinks were great and unexpected! Extremely fast boarding!
avis de
-
7,2
Points positifs : On time
avis de
-
7,3
Food came is prepared boxes of two small sandwiches and water. I
Points positifs : Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
avis de
-
7,6
Points positifs : Smooth boarding. On time leaving and arriving. Very Courteous staff
avis de
-
6,6
Good flight
Points positifs : All went smoothly
avis de
-
8,3
Points positifs : Nice airline, pleasant staff, clean cabin and comfortable seats.
Points négatifs : Nice that they provided a snack, but didn't like the mystery meat roll.
avis de
-
6,6
Points négatifs : Not telling you what time they are boarsing and departing
avis de
-
7,6
provincial airline with average standard
Points positifs : Small plane with nearly personal attire
Points négatifs : -
avis de
-
7,0
Flight
Points positifs : Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Points négatifs : The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
avis de
-
8,3
great experience
Points positifs : although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
avis de
-
8,0
Points positifs : Over is good..
Points négatifs : Everything is ok we like it ...
avis de
-
7,0
Comfortable flight. Good value
Points positifs : Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Points négatifs : No entertainment, but to be expected for a regional airline.
avis de
-
7,6
Points positifs : L'embarquement se sont très bien passées. Heure de départ jusqu'à l'arrivée. Personnel très prévenant
avis de
-
6,6
Bon voyage
Points positifs : Tout s'est bien passé
avis de
-
6,6
Points négatifs : Ne vous dit pas laquelle ils sont boarsing au départ.
avis de
-
7,6
La compagnie aérienne de qualité moyenne
Points positifs : Petit avion à peu près une tenue personal
Points négatifs : -
avis de
-
6,0
Points positifs : Very kind to passengers
avis de
-
4,6
Points négatifs : No entertainment and usb charging ports not working
avis de
-
2,0
Points positifs : No good
avis de
-
6,0
Okay Flight
Points positifs : Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Points négatifs : Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
avis de
-
5,6
Sizing
Points positifs : Pricing
Points négatifs : The tight seating
avis de
-
2,0
The worst experience EVER - Made us sign a respons
Points négatifs : Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
avis de
-
5,3
Flight Attendants Aloof
Points positifs : The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Points négatifs : The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
avis de
-
3,6
2 hours late taking off
Points positifs : Once on, the flight was OK.
Points négatifs : 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
avis de
-
6,0
Points positifs : Très gentils avec les passagers
avis de
-
4,6
Points négatifs : Il n'y avait pas de divertissements et USB faire payer internet ne fonctionnait pas
avis de
-
2,0
Points positifs : Il n'y a pas de bons
avis de
Suivi des vols
Itinéraires proposés par Lao Airlines
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
112
Luang Prabang
LPQ
Vientiane
VTE
111
Vientiane
VTE
Luang Prabang
LPQ
501
Vientiane
VTE
Muang Xai
ODY
815
Vientiane
VTE
Kunming
KMG
515
Paksé
PKZ
Ho Chi Minh Ville
SGN
516
Paksé
PKZ
Vientiane
VTE
516
Ho Chi Minh Ville
SGN
Paksé
PKZ
515
Vientiane
VTE
Paksé
PKZ
882
Canton
CAN
Vientiane
VTE
881
Vientiane
VTE
Canton
CAN
446
Bangkok
BKK
Vientiane
VTE
314
Hanoi
HAN
Luang Prabang
LPQ
312
Hanoi
HAN
Vientiane
VTE
313
Luang Prabang
LPQ
Hanoi
HAN
445
Vientiane
VTE
Bangkok
BKK
311
Vientiane
VTE
Hanoi
HAN
502
Muang Xai
ODY
Vientiane
VTE
634
Bangkok
BKK
Luang Prabang
LPQ
922
Séoul
ICN
Vientiane
VTE
633
Luang Prabang
LPQ
Bangkok
BKK
921
Vientiane
VTE
Séoul
ICN
816
Kunming
KMG
Vientiane
VTE
636
Chiang Mai
CNX
Luang Prabang
LPQ
224
Bangkok
BKK
Paksé
PKZ
635
Luang Prabang
LPQ
Chiang Mai
CNX
223
Paksé
PKZ
Bangkok
BKK
224
Paksé
PKZ
Savannakhet
ZVK
223
Vientiane
VTE
Savannakhet
ZVK
223
Savannakhet
ZVK
Paksé
PKZ
224
Savannakhet
ZVK
Vientiane
VTE
826
Kunming
KMG
Luang Prabang
LPQ
865
Vientiane
VTE
Shanghai
PVG
513
Luang Prabang
LPQ
Paksé
PKZ
514
Paksé
PKZ
Luang Prabang
LPQ
513
Paksé
PKZ
Siem Reap
REP
514
Siem Reap
REP
Paksé
PKZ
884
Chengdu
CTU
Vientiane
VTE
883
Vientiane
VTE
Chengdu
CTU
858
Changsha
CSX
Luang Prabang
LPQ
857
Luang Prabang
LPQ
Changsha
CSX
401
Vientiane
VTE
Phonsavan
XKH
402
Phonsavan
XKH
Vientiane
VTE
602
Luang Namtha
LXG
Vientiane
VTE
601
Vientiane
VTE
Luang Namtha
LXG
Aéroports populaires desservis par Lao Airlines
- Aéroport Aéroport Intl Wattay de Vientiane (VTE)
- Aéroport Luang Prabang (LPQ)
- Aéroport Pakse (PKZ)
- Aéroport Bangkok Suvarnabhumi et autres aéroports (BKK)
- Aéroport Hanoi Aéroport international de Noi Bai (HAN)
- Aéroport Luang Namtha (LXG)
- Aéroport Phonsavan Xieng Khouang (XKH)
- Aéroport Savannakhet (ZVK)
- Aéroport Aéroport Intl de Chiang Mai (CNX)
- Aéroport Siem Reap Aéroport Intl de Siem Reap-Angkor (REP)
- Aéroport Kunming (Wujlaba) (KMG)
- Aéroport Séoul Incheon (ICN)
- Aéroport Ho Chi Minh Ville Aéroport international de Tan Son Nhat (SGN)
- Aéroport Canton-Baiyun (CAN)
- Aéroport Changsha (CSX)
Coordonnées de Lao Airlines
- QV Code IATA
- +856 21 212051-54 Appeler
- laoairlines.com Consulter
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