Sheraton Gunter Hotel San Antonio

Cher

70$ pour le stationnement?C'est ridiculement cher.

Juste correct

Parking payant.

We were practically the only ones there.

See above. Staff was cut very low. No one to help with luggage. Restaraunt hours cut short. Do to the virus scare we left a day early. No appreciation for our stay.

Location was good.

The beds and pillows were extremely uncomfortable. We arrived early and had two little kids melting down, I didn’t expect for the room to be ready, but we let them know we were here and we’d hang out. They put a “rush” on get the the room ready for us and we still had to wait until 30 minutes after check in. The pool was not heated, not cold, but definitely not heated...which was e main reason we booked this hotel. The bathroom was tiny. I would not recommend. There are too many other options nearby.

Location was good.

Room service had to be returned for the hamburgers being dry. Noises from above (sounded like cleaning equipment) started at 5:30 AM. We were not able to go back to sleep. Ruined our entire trip. We did a staycation for our 10 year anniversary, the noise ruined any relaxation we were hoping for. I informed the front desk and they told me that security would look into it. They didn't seem to have much interest in helping. We will not be staying here again.

The staff and valets were perfect.

I think the bed had bed bugs. On Sat during the day and Sunday my spouse and I both woke up scratching and had bump all over our body. Will not stay here again.

the location

Parking, staff, breakfast