Avis des utilisateurs
NOTE GLOBALE
6,6
Bien
Basé sur 928 avis
Note générale
6,9
Embarquement
6,7
Confort
6,4
Équipage
7,7
Divertissement
5,7
Repas
6,2
Infos Condor
| Code IATA | DE |
|---|---|
| Itinéraires | 406 |
| Itinéraire le plus populaire | Cancún à Francfort |
| Aéroports desservis | 86 |
| Aéroport le plus populaire | Francfort |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,3
Points positifs : Boarded fast and early. Crew efficient and cordial. Plane clean.
Points négatifs : Bring your own entertainment and snacks.
avis de
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9,0
Points positifs : Personal muy amable y dispuesto ayudar, igualmente en el avion como en la tierra.
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6,0
Points positifs : Nice Crew
Points négatifs : More space between seats, better air conditioning.
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5,0
Points négatifs : After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling
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4,0
Points positifs : I made it to my destination safe.
Points négatifs : The business class seats were not comfortable. There’s not a lot of room. The flight attendants were not the nicest.
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4,0
Points positifs : Food was okay. Fairly quick because they dont give options, everyone gets the same thing.
Points négatifs : Only 2 movies available.
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6,0
Points négatifs : crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)
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5,6
Points positifs : It wasn’t amazing. It did its job
Points négatifs : Too many ch of a charter flight focused on tourist going home from a week on the beach
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5,0
Points négatifs : Treat passengers like they aren’t an imposition-dinner & breakfast were tossed at us, beverages weren’t available until long after dinner was finished, it took 15 min to get a response to the call button, then I was told I needed to get a drink myself from the galley.
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0,0
Points négatifs : The service
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8,0
Points positifs : Capitán kep us informed of the trip..
Points négatifs : Not choices for movies as part of flight. Just one.
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5,0
Points négatifs : Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre
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6,6
Points positifs : Aircraft was spacious and modern, food was the best I have had on any trans Atlantic flight in ten years.
Points négatifs : Check in was a shambles one hour forty minutes this could be reduced right down too many repetitive questions , security was also awful the staff need a poke with a cattle prod to speed them up, boarding was poorly handled.
avis de
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9,3
Points négatifs : Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues.
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4,0
Points négatifs : Actually having a seat would have been nice. When I arrived at the airport I was told I was on standby and did not have an assigned seat. I was forced to pay an additional €90 how to secure and upgraded seat. I will never fly this airline again
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7,6
Points positifs : The crew was friendly and helpful. The seats were comfortable and the food was great.
Points négatifs : There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess.
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3,6
Points positifs : Not much. The crew was nice but that’s about it
Points négatifs : It was extremely hot. Very uncomfortable
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7,3
Points positifs : Good service from crew No confortable seat
Points négatifs : Seats
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8,3
Points négatifs : Boarding area was a little confusing. More announcements and signs for direction would help.
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6,8
Points positifs : Seats were cramped, we had a crazy woman in front of us who kept jolting her seat every 20 min. Or so. My wife was very upset and told the stewerdesses
Points négatifs : Seating
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5,0
Points négatifs : No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free.
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4,0
Points négatifs : Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded.
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10,0
Points positifs : Plane was nice. Good was great and there was plenty of it.
Points négatifs : Crew did a good job by I got the slight feeling they were working their way to their own vacation. Might have just been their youth.
avis de
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7,2
Points négatifs : Boarding was chaotic, dependent on verbal cues being shouted by an employee without any amplification. Several families who had booked their tickets together were randomly assigned seats in the plane. You would think that group bookings would make an effort, especially when young children are involv
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5,3
Points positifs : Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline.
Points négatifs : No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!
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10,0
Points positifs : I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible.
Points négatifs : There could have been someone at the gate sooner to answer questions or complete upgrade transactions.
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4,0
Points négatifs : The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information.
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2,0
Points positifs : Very tiny not enough space even for small people...very uncomfortable long haul..crew wasn’t much available
Points négatifs : Food they could have spare a little of food on long haul flight and drinks water, hot drinks were sporadic...had to go and ask.srvice was slow and not so great...even free movies like most planes would have been nice
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3,6
Points positifs : Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??
Points négatifs : What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E
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5,3
Points négatifs : for a tall person the seat spacing is torture for a 10h flight. at the least offer affordable extra legroom. I'd be fine paying 10% more for 10% more space, but not hundreds of dollars
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10,0
Points négatifs : Left on the runway for hours
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7,2
Points positifs : I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists.
Points négatifs : The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do.
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3,6
Points négatifs : Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company.
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2,0
Points négatifs : The person was sitting right next to me was over 500 pound he took half of my seat I did not like that I didn’t pay for the seed to somebody else can sit half of it
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10,0
Cabin crew
Points positifs : The cabin crew were outstanding!
Points négatifs : .
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4,3
Points positifs : Air hostesses friendly and helpful
Points négatifs : During a 10 hour flight i mist be able to move a bit every 2 hours but soooo little space. Seats uncomfortable especially when seat in front releases back Food very poor.
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10,0
Points négatifs : Ok
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4,0
Points négatifs : Air hostesses too hectic
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3,6
Points négatifs : Too hot, weak entertainment Probably will use other airlines going forward
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8,0
Points négatifs : Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.
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9,3
Passenger friendly
Points positifs : Enough room between the seats. Very nice and helpful crew.
Points négatifs : One has to pay extra money to get a decent video program. There were only two movies available in the economy class .
avis de
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3,3
What customer service?
Points positifs : The price and nonstop flight was the only positive.
Points négatifs : O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!
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7,6
Points positifs : The crew provided enough drinking water.
Points négatifs : Very high baggage fee of $120 for a single suitcase Extra cost for watching films
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4,0
Points positifs : The plane is very comfortable with wide seats.
Points négatifs : My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.
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2,3
On the verge of Tears
Points positifs : The music selection.
Points négatifs : Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again.
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3,6
Worst international flight I have ever experienced
Points positifs : The flight attendants were very nice.
Points négatifs : 1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol.
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2,6
Flight delayed and was advised to send my luggage back home
Points négatifs : Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever
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9,0
Points positifs : Excellent service and employee attitudes.
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7,3
Points positifs : The boarding was smooth and efficient. We left and landed on time.
Points négatifs : One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant.
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3,6
Points négatifs : No entertainment options, bad food
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6,6
No leg room
Points positifs : The crew was super nice
Points négatifs : No leg room.
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8,0
Points négatifs : Paying extra for Entertainment on a long-haul flight
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4,3
Points négatifs : small uncomfortable seat,poor air circulation. Could not book my checked bag through final destination, impossible to collect and recheck in time, lost the bag finally got it two days later. Condor needs to coordinate with other airlines for bag flow. Very unimpressed with Condor will avoid in the future.
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7,3
Points positifs : Boarding was quick and efficient
Points négatifs : Only two movies to choose from, and the crew sat with their feet up blocking the area to get to the bathroom while everyone was sleeping, I had to say excuse me for them to move so I could get by.
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7,6
Points positifs : Service on flight was second to none.
Points négatifs : Check in at Frankfurt Germany was like Cattle. Very Poor
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6,6
Fairly good experience, but bring own entertainment and refreshments
Points positifs : Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained.
Points négatifs : Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly.
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4,3
Horrible ground support
Points positifs : Seating more spacious than other airlines
Points négatifs : Website did not allow selection of gluten free meal. Email not responded to until too late. Departure gate in Frankfurt had no seating before checkin. Luggage arrived late in terminal at Baltimore.
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3,3
Points négatifs : Uncomfortable temperature
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7,3
Points positifs : seats were comfy, food was pretty good
Points négatifs : a couple more movie options for a 9 hour flight would have been nice. crew was "distant" not very personal
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4,0
Avoid Condor at all costs
Points positifs : We got there with no safety issues. That is about all the good I can think of. Also a miracle our bags made it since the delay due to Condor made us miss our connection. The best part of the flights were when we switched to Luftansa controlled planes.
Points négatifs : Don't confuse their logo with Luftansa. They are far from it. Known for delays, disruption and breakdowns. Our flight was delayed 4-5 hours on the way to Europe because the food cart didn't fit. Then a delay of 2 hours on way back to US because 3 of the 6 bathrooms didn't work. Had to wait in this prison like gate with hardly any AC and then take a bus to the plane. DO YOUR RESEARCH. This airline survives on those who don't do their homework(Like me) and those who don't take others reviews seriously. Spend the extra money and get an airline that is consistent. Check out Condor's on time rate..yikes.
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9,0
Points positifs : Personal muy amable y dispuesto ayudar, igualmente en el avion como en la tierra.
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9,3
Points négatifs : Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues.
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10,0
Points positifs : Plane was nice. Good was great and there was plenty of it.
Points négatifs : Crew did a good job by I got the slight feeling they were working their way to their own vacation. Might have just been their youth.
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10,0
Points positifs : I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible.
Points négatifs : There could have been someone at the gate sooner to answer questions or complete upgrade transactions.
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10,0
Points négatifs : Left on the runway for hours
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10,0
Cabin crew
Points positifs : The cabin crew were outstanding!
Points négatifs : .
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10,0
Points négatifs : Ok
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9,3
Passenger friendly
Points positifs : Enough room between the seats. Very nice and helpful crew.
Points négatifs : One has to pay extra money to get a decent video program. There were only two movies available in the economy class .
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9,0
Points positifs : Excellent service and employee attitudes.
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8,3
Points positifs : Boarded fast and early. Crew efficient and cordial. Plane clean.
Points négatifs : Bring your own entertainment and snacks.
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8,0
Points positifs : Capitán kep us informed of the trip..
Points négatifs : Not choices for movies as part of flight. Just one.
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6,6
Points positifs : Aircraft was spacious and modern, food was the best I have had on any trans Atlantic flight in ten years.
Points négatifs : Check in was a shambles one hour forty minutes this could be reduced right down too many repetitive questions , security was also awful the staff need a poke with a cattle prod to speed them up, boarding was poorly handled.
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7,6
Points positifs : The crew was friendly and helpful. The seats were comfortable and the food was great.
Points négatifs : There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess.
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7,3
Points positifs : Good service from crew No confortable seat
Points négatifs : Seats
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8,3
Points négatifs : Boarding area was a little confusing. More announcements and signs for direction would help.
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6,8
Points positifs : Seats were cramped, we had a crazy woman in front of us who kept jolting her seat every 20 min. Or so. My wife was very upset and told the stewerdesses
Points négatifs : Seating
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7,2
Points négatifs : Boarding was chaotic, dependent on verbal cues being shouted by an employee without any amplification. Several families who had booked their tickets together were randomly assigned seats in the plane. You would think that group bookings would make an effort, especially when young children are involv
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7,2
Points positifs : I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists.
Points négatifs : The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do.
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8,0
Points négatifs : Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.
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7,6
Points positifs : The crew provided enough drinking water.
Points négatifs : Very high baggage fee of $120 for a single suitcase Extra cost for watching films
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7,3
Points positifs : The boarding was smooth and efficient. We left and landed on time.
Points négatifs : One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant.
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6,6
No leg room
Points positifs : The crew was super nice
Points négatifs : No leg room.
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8,0
Points négatifs : Paying extra for Entertainment on a long-haul flight
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7,3
Points positifs : Boarding was quick and efficient
Points négatifs : Only two movies to choose from, and the crew sat with their feet up blocking the area to get to the bathroom while everyone was sleeping, I had to say excuse me for them to move so I could get by.
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7,6
Points positifs : Service on flight was second to none.
Points négatifs : Check in at Frankfurt Germany was like Cattle. Very Poor
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6,6
Fairly good experience, but bring own entertainment and refreshments
Points positifs : Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained.
Points négatifs : Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly.
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7,3
Points positifs : seats were comfy, food was pretty good
Points négatifs : a couple more movie options for a 9 hour flight would have been nice. crew was "distant" not very personal
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6,0
Points positifs : Nice Crew
Points négatifs : More space between seats, better air conditioning.
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5,0
Points négatifs : After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling
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4,0
Points positifs : I made it to my destination safe.
Points négatifs : The business class seats were not comfortable. There’s not a lot of room. The flight attendants were not the nicest.
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4,0
Points positifs : Food was okay. Fairly quick because they dont give options, everyone gets the same thing.
Points négatifs : Only 2 movies available.
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6,0
Points négatifs : crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)
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5,6
Points positifs : It wasn’t amazing. It did its job
Points négatifs : Too many ch of a charter flight focused on tourist going home from a week on the beach
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5,0
Points négatifs : Treat passengers like they aren’t an imposition-dinner & breakfast were tossed at us, beverages weren’t available until long after dinner was finished, it took 15 min to get a response to the call button, then I was told I needed to get a drink myself from the galley.
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0,0
Points négatifs : The service
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5,0
Points négatifs : Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre
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4,0
Points négatifs : Actually having a seat would have been nice. When I arrived at the airport I was told I was on standby and did not have an assigned seat. I was forced to pay an additional €90 how to secure and upgraded seat. I will never fly this airline again
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3,6
Points positifs : Not much. The crew was nice but that’s about it
Points négatifs : It was extremely hot. Very uncomfortable
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5,0
Points négatifs : No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free.
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4,0
Points négatifs : Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded.
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5,3
Points positifs : Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline.
Points négatifs : No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!
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4,0
Points négatifs : The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information.
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2,0
Points positifs : Very tiny not enough space even for small people...very uncomfortable long haul..crew wasn’t much available
Points négatifs : Food they could have spare a little of food on long haul flight and drinks water, hot drinks were sporadic...had to go and ask.srvice was slow and not so great...even free movies like most planes would have been nice
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3,6
Points positifs : Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??
Points négatifs : What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E
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5,3
Points négatifs : for a tall person the seat spacing is torture for a 10h flight. at the least offer affordable extra legroom. I'd be fine paying 10% more for 10% more space, but not hundreds of dollars
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3,6
Points négatifs : Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company.
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2,0
Points négatifs : The person was sitting right next to me was over 500 pound he took half of my seat I did not like that I didn’t pay for the seed to somebody else can sit half of it
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4,3
Points positifs : Air hostesses friendly and helpful
Points négatifs : During a 10 hour flight i mist be able to move a bit every 2 hours but soooo little space. Seats uncomfortable especially when seat in front releases back Food very poor.
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4,0
Points négatifs : Air hostesses too hectic
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3,6
Points négatifs : Too hot, weak entertainment Probably will use other airlines going forward
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3,3
What customer service?
Points positifs : The price and nonstop flight was the only positive.
Points négatifs : O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!
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4,0
Points positifs : The plane is very comfortable with wide seats.
Points négatifs : My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.
avis de
-
2,3
On the verge of Tears
Points positifs : The music selection.
Points négatifs : Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again.
avis de
-
3,6
Worst international flight I have ever experienced
Points positifs : The flight attendants were very nice.
Points négatifs : 1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol.
avis de
-
2,6
Flight delayed and was advised to send my luggage back home
Points négatifs : Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever
avis de
-
3,6
Points négatifs : No entertainment options, bad food
avis de
-
4,3
Points négatifs : small uncomfortable seat,poor air circulation. Could not book my checked bag through final destination, impossible to collect and recheck in time, lost the bag finally got it two days later. Condor needs to coordinate with other airlines for bag flow. Very unimpressed with Condor will avoid in the future.
avis de
-
4,3
Horrible ground support
Points positifs : Seating more spacious than other airlines
Points négatifs : Website did not allow selection of gluten free meal. Email not responded to until too late. Departure gate in Frankfurt had no seating before checkin. Luggage arrived late in terminal at Baltimore.
avis de
-
3,3
Points négatifs : Uncomfortable temperature
avis de
-
4,0
Avoid Condor at all costs
Points positifs : We got there with no safety issues. That is about all the good I can think of. Also a miracle our bags made it since the delay due to Condor made us miss our connection. The best part of the flights were when we switched to Luftansa controlled planes.
Points négatifs : Don't confuse their logo with Luftansa. They are far from it. Known for delays, disruption and breakdowns. Our flight was delayed 4-5 hours on the way to Europe because the food cart didn't fit. Then a delay of 2 hours on way back to US because 3 of the 6 bathrooms didn't work. Had to wait in this prison like gate with hardly any AC and then take a bus to the plane. DO YOUR RESEARCH. This airline survives on those who don't do their homework(Like me) and those who don't take others reviews seriously. Spend the extra money and get an airline that is consistent. Check out Condor's on time rate..yikes.
avis de
Statut du vol
Itinéraires proposés par Condor
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
2062
Francfort
FRA
Las Vegas
LAS
2063
Las Vegas
LAS
Francfort
FRA
2115
Cancún
CUN
Francfort
FRA
2153
Cancún
CUN
Munich
MUC
1456
Düsseldorf
DUS
Puerto del Rosario
FUE
1571
Funchal
FNC
Francfort
FRA
1507
Funchal
FNC
Hambourg
HAM
1573
Funchal
FNC
Munich
MUC
2114
Francfort
FRA
Cancún
CUN
1570
Francfort
FRA
Funchal
FNC
1403
Puerto del Rosario
FUE
Francfort
FRA
1441
Puerto del Rosario
FUE
Hambourg
HAM
128
Hanovre
HAJ
Hurghada
HRG
1506
Hambourg
HAM
Funchal
FNC
1440
Hambourg
HAM
Puerto del Rosario
FUE
2
Hambourg
HAM
Hurghada
HRG
69
Hurghada
HRG
Düsseldorf
DUS
129
Hurghada
HRG
Hanovre
HAJ
3
Hurghada
HRG
Hambourg
HAM
25
Hurghada
HRG
Munich
MUC
217
Hurghada
HRG
Stuttgart
STR
2321
Male
MLE
Francfort
FRA
2152
Munich
MUC
Cancún
CUN
1572
Munich
MUC
Funchal
FNC
24
Munich
MUC
Hurghada
HRG
216
Stuttgart
STR
Hurghada
HRG
632
Düsseldorf
DUS
Hurghada
HRG
774
Francfort
FRA
Hurghada
HRG
2320
Francfort
FRA
Male
MLE
2248
Francfort
FRA
Puerto Plata
POP
1406
Francfort
FRA
Santa Cruz Palma
SPC
1478
Francfort
FRA
Granadilla de Abona
TFS
1442
Hanovre
HAJ
Las Palmas de Gran Canaria
LPA
1518
Hambourg
HAM
Las Palmas de Gran Canaria
LPA
1446
Hambourg
HAM
Santa Cruz Palma
SPC
1448
Hambourg
HAM
Granadilla de Abona
TFS
775
Hurghada
HRG
Francfort
FRA
473
Hurghada
HRG
Leipzig
LEJ
472
Leipzig
LEJ
Hurghada
HRG
1443
Las Palmas de Gran Canaria
LPA
Hanovre
HAJ
1519
Las Palmas de Gran Canaria
LPA
Hambourg
HAM
1523
Las Palmas de Gran Canaria
LPA
Munich
MUC
1481
Las Palmas de Gran Canaria
LPA
Stuttgart
STR
1522
Munich
MUC
Las Palmas de Gran Canaria
LPA
2246
Munich
MUC
Punta Cana
PUJ
1416
Munich
MUC
Santa Cruz Palma
SPC
2249
Puerto Plata
POP
Francfort
FRA
2247
Punta Cana
PUJ
Munich
MUC
2303
Pointe La Rue
SEZ
Francfort
FRA
1407
Santa Cruz Palma
SPC
Francfort
FRA
1447
Santa Cruz Palma
SPC
Hambourg
HAM
1417
Santa Cruz Palma
SPC
Munich
MUC
1480
Stuttgart
STR
Las Palmas de Gran Canaria
LPA
1479
Granadilla de Abona
TFS
Francfort
FRA
1449
Granadilla de Abona
TFS
Hambourg
HAM
1727
Funchal
FNC
Hanovre
HAJ
1726
Hanovre
HAJ
Funchal
FNC
1486
Hanovre
HAJ
Granadilla de Abona
TFS
1487
Granadilla de Abona
TFS
Hanovre
HAJ
1402
Francfort
FRA
Puerto del Rosario
FUE
1457
Puerto del Rosario
FUE
Düsseldorf
DUS
2315
Port-Louis
MRU
Francfort
FRA
2314
Francfort
FRA
Port-Louis
MRU
2358
Dubaï
DWC
Kuala Lumpur
KUL
2358
Francfort
FRA
Dubaï
DWC
2291
Le Cap
CPT
Francfort
FRA
2032
Francfort
FRA
Seattle
SEA
2033
Seattle
SEA
Francfort
FRA
2226
Francfort
FRA
Punta Cana
PUJ
2227
Punta Cana
PUJ
Francfort
FRA
2235
St. Domingue
SDQ
Francfort
FRA
2234
St. Domingue
SDQ
San Jose
SJO
2235
San Jose
SJO
St. Domingue
SDQ
2206
Francfort
FRA
Holguín
HOG
2234
Francfort
FRA
St. Domingue
SDQ
2207
Holguín
HOG
Francfort
FRA
1414
Düsseldorf
DUS
Funchal
FNC
1415
Funchal
FNC
Düsseldorf
DUS
2290
Francfort
FRA
Le Cap
CPT
1404
Francfort
FRA
Las Palmas de Gran Canaria
LPA
1405
Las Palmas de Gran Canaria
LPA
Francfort
FRA
3851
Bridgetown
BGI
Francfort
FRA
3927
Bridgetown
BGI
Munich
MUC
3538
Düsseldorf
DUS
Palma de Majorque
PMI
1579
Funchal
FNC
Leipzig
LEJ
3850
Francfort
FRA
Bridgetown
BGI
2184
Francfort
FRA
La Havane
HAV
2185
La Havane
HAV
Francfort
FRA
1578
Leipzig
LEJ
Funchal
FNC
3926
Munich
MUC
Bridgetown
BGI
3539
Palma de Majorque
PMI
Düsseldorf
DUS
Aéroports populaires desservis par Condor
- Aéroport Francfort (FRA)
- Aéroport Duesseldorf Intl (DUS)
- Aéroport Munich-Franz-Josef Strauss (MUC)
- Aéroport Palma de Majorque (PMI)
- Aéroport Hambourg (HAM)
- Aéroport Leipzig (Schkeuditz) (LEJ)
- Aéroport Aéroport Intl de Hurghada (HRG)
- Aéroport Aéroport d'Antalya (AYT)
- Aéroport Granadilla de Abona Ténérife Sud (TFS)
- Aéroport Puerto del Rosario Fuerteventura (FUE)
- Aéroport Héraklion Níkos-Kazantzákis (HER)
- Aéroport Las Palmas de Gran Canaria (LPA)
- Aéroport Aéroport international de l'île de Kos (KGS)
- Aéroport Arrecife Lanzarote (ACE)
- Aéroport Rhodes (Diagoras/Maritsa) (RHO)
Coordonnées de Condor
- DE Code IATA
- +34 (0) 91 788 0698 Appeler
- condor.com Consulter
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