Avis des clients
Note globale
7,4
Bien
Basé sur 1 360 avis
Note générale
7,5
Embarquement
7,6
Confort
7,5
Équipage
7,7
Divertissements
7,1
Restauration
7,1
Passer directement au contenu principal
Infos Royal Jordanian
| Code IATA | RJ |
|---|---|
| Itinéraires | 104 |
| Itinéraire le plus populaire | Amman Aéroport Intl Queen Alia à Djeddah King Abdulaziz Intl |
| Aéroports desservis | 46 |
| Aéroport le plus populaire | Amman Aéroport Intl Queen Alia |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,3
Points positifs : The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.
avis de
-
10,0
Points négatifs : The flight was awesome. Keep the good work.
avis de
-
10,0
Points négatifs : Didn't think of something because the flight was awesome.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Everything
avis de
-
3,3
Points négatifs : RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise
avis de
-
4,0
Points négatifs : Every flight we were on was oversold.
avis de
-
3,0
Points positifs : Flight attendant Hazeem was great.
Points négatifs : The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.
avis de
-
3,0
Points positifs : Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices.
Points négatifs : Everything from communication to state of the airplane.
avis de
-
8,3
Points positifs : The seats, staff and food were great!
Points négatifs : I was traveling with a resin in a wheelchair and it was a little chaotic
avis de
-
2,0
Points positifs : This is the first trip on the Egyptian airline and the last trip and the reason delay.
avis de
-
8,0
Points positifs : Yes
Points négatifs : Very well
avis de
-
10,0
Points positifs : Crew was super friendly and seat was comfortabke
Points négatifs : Nothing
avis de
-
10,0
Points négatifs : Nothing staff was wonderful
avis de
-
2,3
Points positifs : crew was just normal, seat was fine, not comfortable
Points négatifs : first flight was 4 hours late, resulting in potential missing connection flight. had to change reservation & arrive super late
avis de
-
4,0
Points négatifs : 6 heures de retard sans explications
avis de
-
2,0
Points négatifs : We need to be reimbursed for our flights that THEY canceled.
avis de
-
2,0
Points négatifs : They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again.
avis de
-
5,0
Points négatifs : My bag arriving when I did
avis de
-
9,3
Points positifs : The flights were on time.
Points négatifs : Food could have been better. .
avis de
-
8,0
Points positifs : Airplane
Points négatifs : Seats Crew
avis de
-
7,3
Points positifs : Clean plane
Points négatifs : Movie choices and breakfast (only carbs is a tough way to start a trip when traveling internationally)
avis de
-
7,6
Points positifs : It is on time. Nice aircraft and crew.
Points négatifs : The breakfast needs improvement.
avis de
-
5,6
Points positifs : The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight.
Points négatifs : The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins.
avis de
-
6,3
Points négatifs : I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight.
avis de
-
2,0
Points négatifs : My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that
avis de
-
5,6
Points positifs : Flight timing
Points négatifs : Old aircraft, very noisy, old uncomfortable seats, food and entertainment
avis de
-
4,6
Points négatifs : Terrible food.. must need improvement
avis de
-
5,6
Points positifs : Les écrans fonctionnels, les attentions du petit oreiller et de la couverture disponible.
Points négatifs : Personnel froid, service lent, pas assez de services pour un vol de 12 heures (collations- breuvage- 2e repas)
avis de
-
5,0
Points positifs : Personnel courtois
Points négatifs : L’écran qui ne fonctionne pas. Lors de l’enregistrement, le personnel était très lent, ne prenait pas à cœur l’efficacité des procédures, la moitié des employés ne savaient pas trop quoi faire , ralentissant de fait le processus
avis de
-
10,0
Points positifs : Deux repas, les écrans pour écouter des films.
avis de
-
8,0
Points positifs : An easy quick trip. My flight was mostly empty at 1130pm.
avis de
-
8,0
Points positifs : Quick boarding and on time departure and arrival.
avis de
-
5,6
Points négatifs : Les écrans des trois sièges de ma rangée ne fonctionnaient pas
avis de
-
6,6
Points positifs : The seat on the Boeing 787 is the best. Decent legroom.
Points négatifs : The crew was never friendly or very accommodating - like it was a chore. Some cultural thing ?
avis de
-
4,3
Points négatifs : Evrything!
avis de
-
8,0
Points positifs : Service and food
Points négatifs : Old plane
avis de
-
8,0
Points positifs : Service and food
Points négatifs : Old plane
avis de
-
7,3
Points positifs : flight attendants were VERY professional and attentive.
Points négatifs : the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated
avis de
-
8,6
Points positifs : flight was fairly empty, so very comfortable seating as nearby seats were not occupied.
Points négatifs : everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!
avis de
-
8,3
Points positifs : Seat on the 787 is the best economy seat ever
Points négatifs : Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied.
avis de
-
6,3
Points positifs : food
avis de
-
2,0
Points positifs : Wasn’t able to change my flight n I lost it
Points négatifs : Need flexibility on changing dates
avis de
-
4,3
Points positifs : Great crew
Points négatifs : Entertainment is outdated and very limited
avis de
-
3,6
Points positifs : Crew was helpful
Points négatifs : Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work
avis de
-
10,0
Points positifs : Friendly staff Entertainment Aircraft
Points négatifs : No complaints
avis de
-
3,0
Points négatifs : Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation.
avis de
-
2,0
Points négatifs : flight delayed. final destination arrival was 9 hours after expected. no accomodation was given (i stayed in the airport for 9 hours and needed to sleep there)
avis de
-
10,0
Points positifs : All was good
Points négatifs : The Bus at Arrival to Dammam Airport
avis de
-
2,0
Points négatifs : As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
avis de
-
2,0
Points négatifs : As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
avis de
-
4,6
Points positifs : Bad
Points négatifs : Almost everything
avis de
-
10,0
Points négatifs : Very courteous
avis de
-
2,6
It took forever to check in
Points négatifs : 90 min check in is hardly acceptable and indeed nerve recking
avis de
-
5,0
Points positifs : Crew was nice.
Points négatifs : The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection.
avis de
-
5,0
Points négatifs : Same as above
avis de
-
4,3
Points négatifs : Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did.
avis de
-
9,0
Points positifs : Awesome flight, professional pilots indeed
Points négatifs : More leg room please
avis de
-
8,0
Points négatifs : The airline should upgrade the entertainment system. Besides that it’s good.
avis de
-
3,3
broken seat
Points négatifs : my seat was broken
avis de
-
3,3
Screen not working
Points négatifs : Entertainment (i couldn't watch anything because my screen wasn't working
avis de
-
9,3
Points positifs : The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.
avis de
-
10,0
Points négatifs : The flight was awesome. Keep the good work.
avis de
-
10,0
Points négatifs : Didn't think of something because the flight was awesome.
avis de
-
10,0
Points positifs : Crew was super friendly and seat was comfortabke
Points négatifs : Nothing
avis de
-
10,0
Points négatifs : Nothing staff was wonderful
avis de
-
9,3
Points positifs : The flights were on time.
Points négatifs : Food could have been better. .
avis de
-
10,0
Points positifs : Deux repas, les écrans pour écouter des films.
avis de
-
8,6
Points positifs : flight was fairly empty, so very comfortable seating as nearby seats were not occupied.
Points négatifs : everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!
avis de
-
10,0
Points positifs : Friendly staff Entertainment Aircraft
Points négatifs : No complaints
avis de
-
10,0
Points positifs : All was good
Points négatifs : The Bus at Arrival to Dammam Airport
avis de
-
10,0
Points négatifs : Very courteous
avis de
-
9,0
Points positifs : Awesome flight, professional pilots indeed
Points négatifs : More leg room please
avis de
-
8,3
Points positifs : The seats, staff and food were great!
Points négatifs : I was traveling with a resin in a wheelchair and it was a little chaotic
avis de
-
8,0
Points positifs : Yes
Points négatifs : Very well
avis de
-
8,0
Points positifs : Airplane
Points négatifs : Seats Crew
avis de
-
7,3
Points positifs : Clean plane
Points négatifs : Movie choices and breakfast (only carbs is a tough way to start a trip when traveling internationally)
avis de
-
7,6
Points positifs : It is on time. Nice aircraft and crew.
Points négatifs : The breakfast needs improvement.
avis de
-
8,0
Points positifs : An easy quick trip. My flight was mostly empty at 1130pm.
avis de
-
8,0
Points positifs : Quick boarding and on time departure and arrival.
avis de
-
6,6
Points positifs : The seat on the Boeing 787 is the best. Decent legroom.
Points négatifs : The crew was never friendly or very accommodating - like it was a chore. Some cultural thing ?
avis de
-
8,0
Points positifs : Service and food
Points négatifs : Old plane
avis de
-
8,0
Points positifs : Service and food
Points négatifs : Old plane
avis de
-
7,3
Points positifs : flight attendants were VERY professional and attentive.
Points négatifs : the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated
avis de
-
8,3
Points positifs : Seat on the 787 is the best economy seat ever
Points négatifs : Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied.
avis de
-
8,0
Points négatifs : The airline should upgrade the entertainment system. Besides that it’s good.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Everything
avis de
-
3,3
Points négatifs : RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise
avis de
-
4,0
Points négatifs : Every flight we were on was oversold.
avis de
-
3,0
Points positifs : Flight attendant Hazeem was great.
Points négatifs : The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.
avis de
-
3,0
Points positifs : Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices.
Points négatifs : Everything from communication to state of the airplane.
avis de
-
2,0
Points positifs : This is the first trip on the Egyptian airline and the last trip and the reason delay.
avis de
-
2,3
Points positifs : crew was just normal, seat was fine, not comfortable
Points négatifs : first flight was 4 hours late, resulting in potential missing connection flight. had to change reservation & arrive super late
avis de
-
4,0
Points négatifs : 6 heures de retard sans explications
avis de
-
2,0
Points négatifs : We need to be reimbursed for our flights that THEY canceled.
avis de
-
2,0
Points négatifs : They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again.
avis de
-
5,0
Points négatifs : My bag arriving when I did
avis de
-
5,6
Points positifs : The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight.
Points négatifs : The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins.
avis de
-
6,3
Points négatifs : I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight.
avis de
-
2,0
Points négatifs : My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that
avis de
-
5,6
Points positifs : Flight timing
Points négatifs : Old aircraft, very noisy, old uncomfortable seats, food and entertainment
avis de
-
4,6
Points négatifs : Terrible food.. must need improvement
avis de
-
5,6
Points positifs : Les écrans fonctionnels, les attentions du petit oreiller et de la couverture disponible.
Points négatifs : Personnel froid, service lent, pas assez de services pour un vol de 12 heures (collations- breuvage- 2e repas)
avis de
-
5,0
Points positifs : Personnel courtois
Points négatifs : L’écran qui ne fonctionne pas. Lors de l’enregistrement, le personnel était très lent, ne prenait pas à cœur l’efficacité des procédures, la moitié des employés ne savaient pas trop quoi faire , ralentissant de fait le processus
avis de
-
5,6
Points négatifs : Les écrans des trois sièges de ma rangée ne fonctionnaient pas
avis de
-
4,3
Points négatifs : Evrything!
avis de
-
6,3
Points positifs : food
avis de
-
2,0
Points positifs : Wasn’t able to change my flight n I lost it
Points négatifs : Need flexibility on changing dates
avis de
-
4,3
Points positifs : Great crew
Points négatifs : Entertainment is outdated and very limited
avis de
-
3,6
Points positifs : Crew was helpful
Points négatifs : Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work
avis de
-
3,0
Points négatifs : Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation.
avis de
-
2,0
Points négatifs : flight delayed. final destination arrival was 9 hours after expected. no accomodation was given (i stayed in the airport for 9 hours and needed to sleep there)
avis de
-
2,0
Points négatifs : As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
avis de
-
2,0
Points négatifs : As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
avis de
-
4,6
Points positifs : Bad
Points négatifs : Almost everything
avis de
-
2,6
It took forever to check in
Points négatifs : 90 min check in is hardly acceptable and indeed nerve recking
avis de
-
5,0
Points positifs : Crew was nice.
Points négatifs : The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection.
avis de
-
5,0
Points négatifs : Same as above
avis de
-
4,3
Points négatifs : Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did.
avis de
-
3,3
broken seat
Points négatifs : my seat was broken
avis de
-
3,3
Screen not working
Points négatifs : Entertainment (i couldn't watch anything because my screen wasn't working
avis de
Suivi des vols
Itinéraires proposés par Royal Jordanian
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
263
Amman
AMM
Chicago
ORD
264
Chicago
ORD
Amman
AMM
612
Amman
AMM
Dubaï
DXB
261
Amman
AMM
New York
JFK
262
New York
JFK
Amman
AMM
613
Dubaï
DXB
Amman
AMM
622
Amman
AMM
Abou Dhabi
AUH
111
Amman
AMM
Londres
LHR
112
Londres
LHR
Amman
AMM
341
Tel Aviv
TLV
Amman
AMM
151
Amman
AMM
Amsterdam
AMS
340
Amman
AMM
Tel Aviv
TLV
152
Amsterdam
AMS
Amman
AMM
508
Le Caire
CAI
Amman
AMM
117
Amman
AMM
Paris
CDG
704
Amman
AMM
Djeddah
JED
118
Paris
CDG
Amman
AMM
267
Amman
AMM
Montréal
YUL
268
Détroit
DTW
Montréal
YUL
268
Montréal
YUL
Amman
AMM
267
Montréal
YUL
Détroit
DTW
109
Amman
AMM
Madrid
MAD
110
Madrid
MAD
Amman
AMM
180
Amman
AMM
Bangkok
BKK
180
Bangkok
BKK
Kuala Lumpur
KUL
181
Kuala Lumpur
KUL
Bangkok
BKK
507
Amman
AMM
Le Caire
CAI
703
Djeddah
JED
Amman
AMM
744
Amman
AMM
Dammam
DMM
745
Dammam
DMM
Amman
AMM
723
Médine
MED
Amman
AMM
650
Amman
AMM
Doha
DOH
651
Doha
DOH
Amman
AMM
722
Amman
AMM
Médine
MED
167
Amman
AMM
Istanbul
IST
623
Abou Dhabi
AUH
Amman
AMM
168
Istanbul
IST
Amman
AMM
183
Bangkok
BKK
Amman
AMM
518
Alger
ALG
Amman
AMM
517
Amman
AMM
Alger
ALG
814
Amman
AMM
Bagdad
BGW
125
Amman
AMM
Francfort
FRA
815
Bagdad
BGW
Amman
AMM
182
Bangkok
BKK
Hong Kong
HKG
126
Francfort
FRA
Amman
AMM
183
Hong Kong
HKG
Bangkok
BKK
131
Amman
AMM
Athènes
ATH
800
Amman
AMM
Souleymaniah
ISU
730
Amman
AMM
Riyad
RUH
132
Athènes
ATH
Amman
AMM
102
Rome
FCO
Amman
AMM
731
Riyad
RUH
Amman
AMM
153
Amman
AMM
Zurich
ZRH
153
Genève
GVA
Amman
AMM
153
Zurich
ZRH
Genève
GVA
304
Amman
AMM
Aqaba
AQJ
121
Amman
AMM
Berlin
TXL
643
Kuweit
KWI
Amman
AMM
122
Berlin
TXL
Amman
AMM
101
Amman
AMM
Rome
FCO
403
Amman
AMM
Beyrouth
BEY
824
Amman
AMM
Erbil
EBL
404
Beyrouth
BEY
Amman
AMM
825
Erbil
EBL
Amman
AMM
107
Barcelone
BCN
Amman
AMM
831
Bassorah
BSR
Amman
AMM
107
Madrid
MAD
Barcelone
BCN
107
Amman
AMM
Barcelone
BCN
115
Amman
AMM
Copenhague
CPH
840
Amman
AMM
Nadjaf
NJF
127
Amman
AMM
Vienne
VIE
116
Copenhague
CPH
Amman
AMM
841
Nadjaf
NJF
Amman
AMM
128
Vienne
VIE
Amman
AMM
123
Amman
AMM
Munich
MUC
124
Munich
MUC
Amman
AMM
640
Amman
AMM
Kuweit
KWI
551
Amman
AMM
Tunis
TUN
552
Tunis
TUN
Amman
AMM
830
Amman
AMM
Bassorah
BSR
133
Amman
AMM
Larnaca
LCA
134
Larnaca
LCA
Amman
AMM
Meilleurs itinéraires de vol
Aéroports populaires desservis par Royal Jordanian
- Aéroport Amman Aéroport Intl Queen Alia (AMM)
- Aéroport Le Caire (CAI)
- Aéroport Djeddah King Abdulaziz Intl (JED)
- Aéroport Dubaï Aéroport Intl de Dubaï et autres aéroports (DXB)
- Aéroport Beyrouth (BEY)
- Aéroport Istanbul Ataturk et autres aéroports (IST)
- Aéroport Bagdad Intl airport (BGW)
- Aéroport Tel Aviv Ben Gourion (TLV)
- Aéroport Kuwait (KWI)
- Aéroport Bangkok Suvarnabhumi et autres aéroports (BKK)
- Aéroport Doha Hamad (DOH)
- Aéroport Riyad King Khaled Intl (RUH)
- Aéroport Aqaba King Hussein Intl (AQJ)
- Aéroport Abou Dabi (AUH)
- Aéroport Aéroport Intl d'Erbil (EBL)
Coordonnées de Royal Jordanian
- RJ Code IATA
- +962 6 5100000 Appeler
- rj.com Consulter
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