Avis des clients
Note globale
7,5
Bien
Basé sur 666 avis
Note générale
7,8
Embarquement
7,9
Confort
7,6
Équipage
8,2
Divertissements
6,5
Restauration
7,3
Passer directement au contenu principal
Infos TAROM
| Code IATA | RO |
|---|---|
| Itinéraires | 92 |
| Itinéraire le plus populaire | Bucarest Otopeni Intl à Iassy Aéroport Intl de Iași |
| Aéroports desservis | 42 |
| Aéroport le plus populaire | Bucarest Otopeni Intl |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
3,6
Points positifs : The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Points négatifs : Check in process both online and at the airport. The seats on the aircraft.
avis de
-
7,0
Points positifs : Good crew, attentive, courteous, communicative !!
Points négatifs : Have the screens work ....
avis de
-
4,0
Points négatifs : Timing
avis de
-
7,6
Points négatifs : The departure could have been on time
avis de
-
2,0
Points négatifs : Employees VERY VERY RUDE!!!!
avis de
-
2,0
Points négatifs : Everything could be better, lost the second connection to Cluj
avis de
-
6,8
Points positifs : Clean.
Points négatifs : Boarding via bus.
avis de
-
2,0
Delayed for 3,5 hours
Points positifs : Landing
Points négatifs : Delayed for 3,5 hours
avis de
-
9,3
Points positifs : -
Points négatifs : -
avis de
-
9,0
Points positifs : Nice crew , nice meal
Points négatifs : comfort of seat , boarding time
avis de
-
10,0
Points positifs : On time. Clean .
Points négatifs : less lights while fly
avis de
-
7,6
Points négatifs : My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
avis de
-
8,8
Points positifs : Crew was very good, professional
Points négatifs : You should look for a proper bread,better sandwich and a healthier desert.
avis de
-
8,3
Points positifs : seats were confortable
avis de
-
8,0
Points positifs : entertainment was good
avis de
-
8,6
Points positifs : Free WIFI, entertainment is good
avis de
-
8,0
Points positifs : Fast boarding
avis de
-
7,3
Points négatifs : The entertainment
avis de
-
6,6
Points positifs : Customer service was good
Points négatifs : Both flights were delayed and the airline lost my luggage
avis de
-
4,6
Points positifs : as if we were at the beginning of aviation
avis de
-
10,0
comfortable on time flight
Points positifs : Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Points négatifs : nothing
avis de
-
6,0
Good airline, no entertainment
Points positifs : Flight left and arrived on time
Points négatifs : Food is mediocre and there is no in flight entertainment so thank God for Kindle!
avis de
-
10,0
Points négatifs : Everything was perfect!
avis de
-
3,0
Tarom is not great
Points positifs : Not much
Points négatifs : The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
avis de
-
2,0
Over booked
Points positifs : Nothing
Points négatifs : Everything flight was booked have to wait 5 hours for another flight
avis de
-
8,3
Points négatifs : Confort
avis de
-
9,6
Wonderful planes and staff
Points positifs : The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Points négatifs : It was ok for me but someone in a wheelchair might have a tough time
avis de
-
9,6
Great planes staff in Airport
Points positifs : The whole process was very enjoyable in the flight was really nice I loved it
Points négatifs : I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
avis de
-
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Points positifs : The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Points négatifs : Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
avis de
-
5,6
inspecting the food
Points positifs : That I didn't get poisoned.
Points négatifs : That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
avis de
-
4,3
Your food made me ill
Points positifs : That I didn't die in Chisinau
Points négatifs : Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up.
avis de
-
6,6
Points positifs : Boarding too early and then sitting on the plane.
Points négatifs : Food.
avis de
-
3,6
Really bad service
Points positifs : For the first time, in many years, cabin crew apologized for delay
Points négatifs : Flight delayed, cofee= prepare yourself a nescoffee (even at business class
avis de
-
7,0
Good enough
Points positifs : the plane landed on time
Points négatifs : luggage came late
avis de
-
6,8
Points positifs : Great crew.
Points négatifs : The flight was delayed and I almost missed my connecting flight.
avis de
-
8,0
Points négatifs : Being late
avis de
-
6,0
Points positifs : Very nice price
Points négatifs : Delay in flight, delay in lagguage delivery
avis de
-
9,6
Points positifs : Every thing good,
Points négatifs : I'am tall man so the seats not enough for me
avis de
-
9,3
Points négatifs : there is just one main meal that contain ham meat , and am Muslim so I cant eat ham.
avis de
-
7,6
Points négatifs : Not enougth time after checkin
avis de
-
6,0
Points négatifs : The flight was 1 hour late to depart
avis de
-
2,0
Points négatifs : The airline lost my checked bag
avis de
-
5,6
Points positifs : short time flight
Points négatifs : no entertainment/poor food
avis de
-
6,6
Points positifs : no other choice to fly amsterdam
Points négatifs : no entertainment
avis de
-
2,0
Points négatifs : Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?
avis de
-
8,0
Points positifs : Very nice personnel. Great airline.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom
avis de
-
3,0
Points négatifs : 1h and 30 minutes late
avis de
-
6,3
Good
Points positifs : Boarding was good, flight and landing
Points négatifs : Had to go through security check in Istanbul
avis de
-
7,0
Points positifs : Everything was very quick and well organized.
avis de
-
5,6
Points positifs : crew
Points négatifs : no entertainment
avis de
-
2,0
Lost stroller
Points négatifs : They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me.
avis de
-
4,6
No veggie options
Points positifs : The employees were nice.
Points négatifs : Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake
avis de
-
2,4
Disappointing.
Points positifs : The one good thing was that they delivered me and my luggage safe and sound to the destination.
Points négatifs : Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price.
avis de
-
5,0
Mayhem at check-in
Points négatifs : Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated.
avis de
-
7,6
Efficient no frills
Points positifs : Checkin and staff were efficient and professional. Amazing there was food on such a short flight.
avis de
-
7,2
Overall a good experience
Points positifs : We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling.
Points négatifs : I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment.
avis de
-
8,0
Check in staff very helpful and flight very pleasant .
Points positifs : Check in , flight info at airport great !
Points négatifs : No choice for food.
avis de
-
5,0
Points négatifs : Flight was 1h20 minutes late.
avis de
-
3,3
Bags not put on plane. Delayed
Points positifs : Received a banana with my meal
Points négatifs : I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight.
avis de
-
9,3
Points positifs : -
Points négatifs : -
avis de
-
9,0
Points positifs : Nice crew , nice meal
Points négatifs : comfort of seat , boarding time
avis de
-
10,0
Points positifs : On time. Clean .
Points négatifs : less lights while fly
avis de
-
8,8
Points positifs : Crew was very good, professional
Points négatifs : You should look for a proper bread,better sandwich and a healthier desert.
avis de
-
8,6
Points positifs : Free WIFI, entertainment is good
avis de
-
10,0
comfortable on time flight
Points positifs : Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Points négatifs : nothing
avis de
-
10,0
Points négatifs : Everything was perfect!
avis de
-
9,6
Wonderful planes and staff
Points positifs : The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Points négatifs : It was ok for me but someone in a wheelchair might have a tough time
avis de
-
9,6
Great planes staff in Airport
Points positifs : The whole process was very enjoyable in the flight was really nice I loved it
Points négatifs : I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
avis de
-
9,6
Points positifs : Every thing good,
Points négatifs : I'am tall man so the seats not enough for me
avis de
-
9,3
Points négatifs : there is just one main meal that contain ham meat , and am Muslim so I cant eat ham.
avis de
-
7,0
Points positifs : Good crew, attentive, courteous, communicative !!
Points négatifs : Have the screens work ....
avis de
-
7,6
Points négatifs : The departure could have been on time
avis de
-
6,8
Points positifs : Clean.
Points négatifs : Boarding via bus.
avis de
-
7,6
Points négatifs : My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
avis de
-
8,3
Points positifs : seats were confortable
avis de
-
8,0
Points positifs : entertainment was good
avis de
-
8,0
Points positifs : Fast boarding
avis de
-
7,3
Points négatifs : The entertainment
avis de
-
6,6
Points positifs : Customer service was good
Points négatifs : Both flights were delayed and the airline lost my luggage
avis de
-
8,3
Points négatifs : Confort
avis de
-
6,6
Points positifs : Boarding too early and then sitting on the plane.
Points négatifs : Food.
avis de
-
7,0
Good enough
Points positifs : the plane landed on time
Points négatifs : luggage came late
avis de
-
6,8
Points positifs : Great crew.
Points négatifs : The flight was delayed and I almost missed my connecting flight.
avis de
-
8,0
Points négatifs : Being late
avis de
-
7,6
Points négatifs : Not enougth time after checkin
avis de
-
6,6
Points positifs : no other choice to fly amsterdam
Points négatifs : no entertainment
avis de
-
8,0
Points positifs : Very nice personnel. Great airline.
avis de
-
7,0
Points positifs : Everything was very quick and well organized.
avis de
-
7,6
Efficient no frills
Points positifs : Checkin and staff were efficient and professional. Amazing there was food on such a short flight.
avis de
-
7,2
Overall a good experience
Points positifs : We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling.
Points négatifs : I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment.
avis de
-
8,0
Check in staff very helpful and flight very pleasant .
Points positifs : Check in , flight info at airport great !
Points négatifs : No choice for food.
avis de
-
3,6
Points positifs : The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Points négatifs : Check in process both online and at the airport. The seats on the aircraft.
avis de
-
4,0
Points négatifs : Timing
avis de
-
2,0
Points négatifs : Employees VERY VERY RUDE!!!!
avis de
-
2,0
Points négatifs : Everything could be better, lost the second connection to Cluj
avis de
-
2,0
Delayed for 3,5 hours
Points positifs : Landing
Points négatifs : Delayed for 3,5 hours
avis de
-
4,6
Points positifs : as if we were at the beginning of aviation
avis de
-
6,0
Good airline, no entertainment
Points positifs : Flight left and arrived on time
Points négatifs : Food is mediocre and there is no in flight entertainment so thank God for Kindle!
avis de
-
3,0
Tarom is not great
Points positifs : Not much
Points négatifs : The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
avis de
-
2,0
Over booked
Points positifs : Nothing
Points négatifs : Everything flight was booked have to wait 5 hours for another flight
avis de
-
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Points positifs : The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Points négatifs : Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
avis de
-
5,6
inspecting the food
Points positifs : That I didn't get poisoned.
Points négatifs : That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
avis de
-
4,3
Your food made me ill
Points positifs : That I didn't die in Chisinau
Points négatifs : Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up.
avis de
-
3,6
Really bad service
Points positifs : For the first time, in many years, cabin crew apologized for delay
Points négatifs : Flight delayed, cofee= prepare yourself a nescoffee (even at business class
avis de
-
6,0
Points positifs : Very nice price
Points négatifs : Delay in flight, delay in lagguage delivery
avis de
-
6,0
Points négatifs : The flight was 1 hour late to depart
avis de
-
2,0
Points négatifs : The airline lost my checked bag
avis de
-
5,6
Points positifs : short time flight
Points négatifs : no entertainment/poor food
avis de
-
2,0
Points négatifs : Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom
avis de
-
3,0
Points négatifs : 1h and 30 minutes late
avis de
-
6,3
Good
Points positifs : Boarding was good, flight and landing
Points négatifs : Had to go through security check in Istanbul
avis de
-
5,6
Points positifs : crew
Points négatifs : no entertainment
avis de
-
2,0
Lost stroller
Points négatifs : They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me.
avis de
-
4,6
No veggie options
Points positifs : The employees were nice.
Points négatifs : Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake
avis de
-
2,4
Disappointing.
Points positifs : The one good thing was that they delivered me and my luggage safe and sound to the destination.
Points négatifs : Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price.
avis de
-
5,0
Mayhem at check-in
Points négatifs : Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated.
avis de
-
5,0
Points négatifs : Flight was 1h20 minutes late.
avis de
-
3,3
Bags not put on plane. Delayed
Points positifs : Received a banana with my meal
Points négatifs : I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight.
avis de
Suivi des vols
Itinéraires proposés par TAROM
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
362
Amsterdam
AMS
Bucarest
OTP
274
Athènes
ATH
Bucarest
OTP
422
Barcelone
BCN
Bucarest
OTP
382
Paris
CDG
Bucarest
OTP
306
Francfort
FRA
Bucarest
OTP
392
Londres
LHR
Bucarest
OTP
416
Madrid
MAD
Bucarest
OTP
361
Bucarest
OTP
Amsterdam
AMS
273
Bucarest
OTP
Athènes
ATH
421
Bucarest
OTP
Barcelone
BCN
381
Bucarest
OTP
Paris
CDG
301
Bucarest
OTP
Francfort
FRA
263
Bucarest
OTP
Istanbul
IST
391
Bucarest
OTP
Londres
LHR
415
Bucarest
OTP
Madrid
MAD
809
Bucarest
OTP
Suceava
SCV
275
Bucarest
OTP
Thessalonique
SKG
810
Suceava
SCV
Bucarest
OTP
276
Thessalonique
SKG
Bucarest
OTP
225
Bucarest
OTP
Prague
PRG
226
Prague
PRG
Bucarest
OTP
264
Istanbul
IST
Bucarest
OTP
343
Bucarest
OTP
Vienne
VIE
344
Vienne
VIE
Bucarest
OTP
316
Munich
MUC
Bucarest
OTP
315
Bucarest
OTP
Munich
MUC
610
Timisoara
TSR
Bucarest
OTP
208
Chisinau
KIV
Bucarest
OTP
628
Oradea
OMR
Bucarest
OTP
207
Bucarest
OTP
Chisinau
KIV
627
Bucarest
OTP
Oradea
OMR
609
Bucarest
OTP
Timisoara
TSR
238
Budapest
BUD
Bucarest
OTP
237
Bucarest
OTP
Budapest
BUD
637
Bucarest
OTP
Satu Mare
SUJ
298
Sofia
SOF
Bucarest
OTP
638
Satu Mare
SUJ
Bucarest
OTP
168
Beyrouth
BEY
Bucarest
OTP
167
Bucarest
OTP
Beyrouth
BEY
648
Cluj-Napoca
CLJ
Bucarest
OTP
708
Iassy
IAS
Bucarest
OTP
647
Bucarest
OTP
Cluj-Napoca
CLJ
707
Bucarest
OTP
Iassy
IAS
332
Stockholm
ARN
Bucarest
OTP
218
Belgrade
BEG
Bucarest
OTP
331
Bucarest
OTP
Stockholm
ARN
217
Bucarest
OTP
Belgrade
BEG
404
Rome
FCO
Bucarest
OTP
403
Bucarest
OTP
Rome
FCO
297
Bucarest
OTP
Sofia
SOF
188
Amman
AMM
Bucarest
OTP
187
Bucarest
OTP
Amman
AMM
256
Larnaca
LCA
Bucarest
OTP
723
Bucarest
OTP
Sibiu
SBZ
724
Sibiu
SBZ
Bucarest
OTP
251
Bucarest
OTP
Larnaca
LCA
322
Hambourg
HAM
Bucarest
OTP
321
Bucarest
OTP
Hambourg
HAM
155
Bucarest
OTP
Tel Aviv
TLV
156
Tel Aviv
TLV
Bucarest
OTP
432
Valence
VLC
Bucarest
OTP
431
Bucarest
OTP
Valence
VLC
434
Alicante
ALC
Bucarest
OTP
433
Bucarest
OTP
Alicante
ALC
620
Baia Mare
BAY
Bucarest
OTP
619
Bucarest
OTP
Baia Mare
BAY
634
Constanta
CND
Satu Mare
SUJ
633
Satu Mare
SUJ
Constanta
CND
402
Nice
NCE
Bucarest
OTP
401
Bucarest
OTP
Nice
NCE
733
Iassy
IAS
Timisoara
TSR
734
Timisoara
TSR
Iassy
IAS
110
Erevan
EVN
Bucarest
OTP
109
Bucarest
OTP
Erevan
EVN
372
Bruxelles
BRU
Bucarest
OTP
371
Bucarest
OTP
Bruxelles
BRU
Aéroports populaires desservis par TAROM
- Aéroport Bucarest Otopeni Intl (OTP)
- Aéroport Iassy Aéroport Intl de Iași (IAS)
- Aéroport Aéroport international de Cluj-Napoca (CLJ)
- Aéroport Timisoara Aéroport Intl Traian-Vuia de Timisoara (Giarmata) (TSR)
- Aéroport Paris Charles-de-Gaulle (CDG)
- Aéroport Chisinau (KIV)
- Aéroport Istanbul Ataturk et autres aéroports (IST)
- Aéroport Vienne-Schwechat (VIE)
- Aéroport Francfort (FRA)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Bruxelles-National et autres aéroports (BRU)
- Aéroport Suceava Salcea (SCV)
- Aéroport Munich-Franz-Josef Strauss (MUC)
- Aéroport Budapest-Ferenc Liszt (BUD)
- Aéroport Tel Aviv Ben Gourion (TLV)
Coordonnées de TAROM
- RO Code IATA
- +40 212046464 Appeler
- tarom.ro Consulter
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