Avis des clients
Note globale
6,4
Bien
Basé sur 326 avis
Propreté
6,7
Confort
6,8
Prise en charge/retour
5,6
Rapport qualité/prix
6,7
Commentaires récents
Avis des clients
70
30
49
33
48
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2,0
Points positifs : Nothing.
Points négatifs : First off the pick up/drop offs location is not even at the airport and I was given no heads up about this. In order to get there, I would have had to order 2-3 Uber’s to get my entire family and luggage there. And then try to find 3 more Uber’s at 3 am to get back, upon our return. When I called to find out the location, initially, there employee was extremely rude. I did not pick up my rental and I used a different rental company. I won’t be using this them or kayak again. Kayak should have disclosed this info ahead of time.
avis de
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2,0
Points négatifs : I don’t think this company is real. They never answered the phone when we landed and we walked to the AVR location and no one was there. It was a scam!
avis de
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10,0
Points positifs : Friendly staff quick process excellent pick up and drop off
avis de
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10,0
Points positifs : Super friendly staff
avis de
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8,8
Points positifs : Friendly staff
Points négatifs : Cleaner car
avis de
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2,8
Points négatifs : If they had the car at the time of the teservation
avis de
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6,0
Points négatifs : Terrible customer service.
avis de
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8,0
Points positifs : they are usually pretty fast. this visit took a while to get my rental.
Points négatifs : the rep who helped me was not rude but not friendly at all either. he didn't say much and was a bit slow
avis de
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2,0
Points négatifs : they weren't even open when we showed up. never answered calls, etc...
avis de
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6,0
Points positifs : Rushed in getting the van as they were closing while they knew what time i was arriving. No shuttle came to pick up as told and was told to take an uber. Did not find reservation by name but later found by reservation no., and van was not prepared earlier. There were lots of ants in the van crawling everywhere. Gas was not full and had required me to get gas.
Points négatifs : should make pick up process nicer and not rushed. Should not impose on customer to arrange own ride without any help on how and where to catch uber. Van should always be clean especially bug free. There were so much that it was like there was a colony somewhere. Gas should be full.
avis de
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2,0
Points négatifs : This car rental company’s logo that is used in Kayak looked deceivingly similar to Avis’ logo. Further the company’s name didn’t appear in the reservation process until the very end. I thought, in fact, that it was Avis. This problem is further exasperated given how small the logos are when using the Kayak mobile app. My reservation mentioned a vague and somewhat ambiguous “Airport Van Rental” which I thought was weird but I figured it was just some sort of affiliated company to Avis. So, believing that I had a reservation with Avis, I took a shuttle to Avis only to find out that they did not have a reservation for me. Now that I was stuck at Avis with no car and not wanting to Uber or taxi to “Airport Van Rental” I got stuck with a rate double what I was expecting and wasted a lot of time. Very disappointed.
avis de
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2,0
Points négatifs : AVR never answered our phone calls to be picked up. After an hour, we gave up and went to Avis and rented a van there. I would never recommend or use AVR again.
avis de
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Où trouver des voitures de location Airport Van à Los Angeles ?
Les meilleures astuces pour louer une voiture à Los Angeles avec Airport Van
- 25% de nos utilisateurs ont loué une voiture à Los Angeles avec Airport Van pour 23 € ou moins.
- Le prix des voitures de location de catégorie « Économique » chez Airport Van à Los Angeles est environ 38% moins cher en moyenne que les autres types de véhicules.