Réservez une voiture de location chez Avis à Los Angeles

Points positifs : Nothing. I will never buy a car from them agin in life!

Points négatifs : They lied. They over charged me with everything!

Points positifs : Absolutely nothing. Customer services was bad all around, sent me to the wrong pickup location and when I was sent half way across LA by a rep at the lax location the office was closed.

Points négatifs : They told me that the promo “was no longer valid” and charged me an extra $45/day and it is now taking weeks of customer service calls to get it taken care of.

Points positifs : Car cleanliness

Points négatifs : Customer service and the location need to be on the same page in price and fees

Points négatifs : The use of vehicle

Points négatifs : Pick up was a disaster. When I went to pick up the car at my scheduled time, I found the entire pick up location was closed down. I had just booked the car two days before, and should have been notified that this location was closed. The Call Center was completely unhelpful, and I was disconnected three times, leaving me to explain the situation to three different representatives. I was put on hold for ten minutes to talk to a supervisor, who had no authority to do anything. I had to take a taxi to a different location who wanted to charge me three times the original price to rent the car. Bad experience!

Points positifs : Nothing, it's fraudulent place

Points négatifs : Being honest

Points positifs : Avus shuttle service at LAX was poor. Waited over 30 minutes in the pickup area for a shuttle. While 3 shuttles drove oast Terminal 7 pickup. Turns out shuttle bus are limited to 7 people per shuttle so if you are at the last Terminal in LAX your gonna wait a long time.

Points négatifs : Better social distancing policy for shuttle pickup and drop off

Points positifs : Nothing

Points négatifs : Shut it down and go on the junkyard business