Réservez une voiture de location chez Hertz à Los Angeles

Points négatifs : Hertz pickup was unstaffed and we were left waiting for several hours

Points positifs : Let me start off by saying how much of a relaxed, chilled person I am. I don’t think I’ve ever taken the time to complain about anything before, I’ve never even sent a meal back in a restaurant but your service has really annoyed me and made me angry. You completely ruined my weekend and left me $60 out of pocket as well as wasting hours of my time.

Points négatifs : I arrived at Hertz to find that there were zero cars available yet you happily told me my booking was confirmed and let me head on down to pickup a car. Nowhere else in the area had cars available so I was left walking around town and ultimately getting an expensive Lyft back to the city and pay for another expensive hotel for the night. You arrive is terrible and I can’t believe you allow people to think they have booked a car when in fact they haven't at all. You are happy to collect your commission without the though that your terrible service has real life implications for people and I hope you realize that. I will be chasing you for a refund in my transportation.

Points positifs : Nothing

Points négatifs : They could have had a car for my reservation

Points positifs : We reserved for 1PM and got there at 1:03pm - and found they had closed for lunch for an hour. I'm sorry what? This is LAX, not some podunk office in the middle of nowhere. Went to Midway and paid more but they were for staffed.

Points négatifs : They should not close in the middle of the day. And if they must, do not allow me to reserve my car for the exact time they close!

Points négatifs : If the car had ready in time

Points positifs : Staff was O.K they answered any questions i had.

Points négatifs : I saw another customer who had left a receipt in the car i received and their rate was much better than mine. Asked if i could get the same they just laughed, hey its always no until you ask.

Points positifs : NOTHING!!!!!!!!!!!!!!!!!!!!!!!!! I'm getting my money back because the place was closed when I went to pickup the car.

Points négatifs : Everything. My recommendation is to never do business through PriceLine and pre-pay.

Points positifs : Nothing

Points négatifs : They could have had my car and been open

Points positifs : The company went bankrupt, did not inform me that there were no cars at my chosen location until it was too late and never let me cancel the booking despite not having a single car available

Points négatifs : Everything