Avis des utilisateurs
NOTE GLOBALE
7,6
Bien
Basé sur 717 avis
Note générale
7,7
Embarquement
7,6
Confort
7,6
Équipage
8,1
Divertissement
7,5
Repas
7,5
Infos SriLankan Airlines
| Code IATA | UL |
|---|---|
| Itinéraires | 72 |
| Itinéraire le plus populaire | Aéroport Intl de Chennai à Colombo Aéroport Intl Bandaranaike |
| Aéroports desservis | 37 |
| Aéroport le plus populaire | Colombo Aéroport Intl Bandaranaike |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points négatifs : No
avis de
-
8,0
Points positifs : food
Points négatifs : spray
avis de
-
5,6
Points positifs : It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Points négatifs : Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Need better training.
avis de
-
6,0
Points positifs : The food was really good. Had the chicken sausage with pasta and mushroom.
Points négatifs : After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
avis de
-
7,0
Points positifs : In row 27 window seat. Had a great view of the Maldives.
Points négatifs : The entertainment.
avis de
-
6,6
Points négatifs : Free internet
avis de
-
6,3
Points positifs : Crews were nice
Points négatifs : Better movies and free internet in flight
avis de
-
8,6
Points négatifs : The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
avis de
-
6,0
Points positifs : Boarding on time
Points négatifs : Better onboard service
avis de
-
10,0
Points positifs : Everything was great!
avis de
-
8,3
Points positifs : Crew was excellent as always with the Sri Lankan hospitality.
Points négatifs : It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
avis de
-
5,0
Points négatifs : Everything
avis de
-
6,3
Points positifs : Crew was great. Lots of leg room
Points négatifs : Many screens weren't working properly
avis de
-
6,3
Points positifs : Lots of leg room
Points négatifs : Food. Screens weren't working properly
avis de
-
2,0
Points positifs : They loose my luggage
Points négatifs : They loose my luggage
avis de
-
2,0
Points positifs : They lose my luggage
Points négatifs : They loose my luggage
avis de
-
4,0
Points positifs : Decent crew and food. Fairly punctual.
Points négatifs : Check in was so slow. Slowest check in I’ve known.
avis de
-
6,0
Points positifs : Boarding and landing
Points négatifs : Food should be made With less spice more blend.
avis de
-
3,0
Points positifs : Boarding
Points négatifs : Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
avis de
-
7,6
Points positifs : Excellent flight apart from the delay!
Points négatifs : Leave on time!
avis de
-
8,0
Points positifs : Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Points négatifs : In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
avis de
-
4,3
Points positifs : Planes and entertainment was amazing. Flight crew very good and friendly.
Points négatifs : The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
avis de
-
6,6
Points positifs : The seats and Inflight entertainment was excellent.
Points négatifs : Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
avis de
-
10,0
Points négatifs : Good
avis de
-
4,6
Points négatifs : Plane was too cold. Asked staff to adjust but still to cold.
avis de
-
6,6
Points positifs : Had more room than on BA flight to London
Points négatifs : Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
avis de
-
4,6
Points positifs : Short flight
Points négatifs : Coffee wasnt an option! The staff looked tired and bored.
avis de
-
8,0
Points négatifs : The airplane is old!
avis de
-
9,3
Points positifs : Very friendly and attentive crew. Good entertainment options.
Points négatifs : Business class seat is OK, not great - fine for 3.5 hour flight
avis de
-
6,6
Points positifs : Not bad comparatively morning flt kolkata to cmb.crew is good.clean
avis de
-
9,0
Points positifs : In economy class good enough leg space when compared to other airlines.
Points négatifs : Head phones connections does not work most of the time.
avis de
-
9,0
Points positifs : The staff was very helpings .
Points négatifs : The way they are Waigh the luggage was like weighing gold.
avis de
-
10,0
Disappointed at first
Points positifs : Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Points négatifs : I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
avis de
-
8,0
Good flight.
Points positifs : Inflight Entertainment and seats.
Points négatifs : None
avis de
-
8,0
Points positifs : Good seats with leg room.
Points négatifs : None
avis de
-
10,0
Points positifs : Flight Crew was excellent
avis de
-
10,0
Just perfect
Points positifs : Super on time
avis de
-
8,6
Sri Lankan hospitality
Points positifs : It was all positives from the time we check in until we arrived in Kindon.
Points négatifs : They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
avis de
-
10,0
Good flight.
Points positifs : Plenty of leg room.
Points négatifs : NA
avis de
-
10,0
Good connections.
Points positifs : Fast and efficient.
Points négatifs : NA
avis de
-
5,3
Points positifs : Enjoyed the tasty food.
Points négatifs : gaps between seats were unbearable and have to think twice whether to travel again UL 208.
avis de
-
8,6
Points positifs : Crew was that much friendly.
Points négatifs : Not mine type food (just a suggestion please to have sri lankan varities)
avis de
-
10,0
One of the best
Points positifs : Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
avis de
-
10,0
Fantastic
Points positifs : Behavior of crew and food. The service was excellent. The flight was clean.
avis de
-
8,0
Very good smothly went
Points positifs : All crews they are helpfull
Points négatifs : Food same going and coming times
avis de
-
10,0
Points positifs : Good
avis de
-
10,0
Points positifs : Good
avis de
-
9,0
Amazing hospitality
Points positifs : Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Points négatifs : None
avis de
-
9,3
Great flight and service
Points positifs : Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Points négatifs : Need more movie options. Presently 95% movies are one or more year old.
avis de
-
6,6
Great crew - small seats!
Points positifs : Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Points négatifs : Seat was crazy small! Couldn't even cross my legs.
avis de
-
10,0
Points négatifs : Nothing
avis de
-
9,6
Points positifs : overall
Points négatifs : seats are small but otherwise it is 5 star airline. love Srilankan.
avis de
-
8,0
Points positifs : Friendly service.
Points négatifs : Boarding process could improve
avis de
-
10,0
Points positifs : Good value
avis de
-
7,6
Good service
Points positifs : The crew were lovely. Great service from crew and good food.
Points négatifs : The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
avis de
-
2,0
Points négatifs : Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
avis de
-
9,3
Points positifs : I have found Sri Lankan staff to be most friendly and accommodative.
avis de
-
3,0
Very disorganized boarding Poor customer service
Points négatifs : Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
avis de
-
7,3
Points négatifs : Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
avis de
-
10,0
Points négatifs : No
avis de
-
8,6
Points négatifs : The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
avis de
-
10,0
Points positifs : Everything was great!
avis de
-
10,0
Points négatifs : Good
avis de
-
9,3
Points positifs : Very friendly and attentive crew. Good entertainment options.
Points négatifs : Business class seat is OK, not great - fine for 3.5 hour flight
avis de
-
9,0
Points positifs : In economy class good enough leg space when compared to other airlines.
Points négatifs : Head phones connections does not work most of the time.
avis de
-
9,0
Points positifs : The staff was very helpings .
Points négatifs : The way they are Waigh the luggage was like weighing gold.
avis de
-
10,0
Disappointed at first
Points positifs : Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Points négatifs : I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
avis de
-
10,0
Points positifs : Flight Crew was excellent
avis de
-
10,0
Just perfect
Points positifs : Super on time
avis de
-
8,6
Sri Lankan hospitality
Points positifs : It was all positives from the time we check in until we arrived in Kindon.
Points négatifs : They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
avis de
-
10,0
Good flight.
Points positifs : Plenty of leg room.
Points négatifs : NA
avis de
-
10,0
Good connections.
Points positifs : Fast and efficient.
Points négatifs : NA
avis de
-
8,6
Points positifs : Crew was that much friendly.
Points négatifs : Not mine type food (just a suggestion please to have sri lankan varities)
avis de
-
10,0
One of the best
Points positifs : Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
avis de
-
10,0
Fantastic
Points positifs : Behavior of crew and food. The service was excellent. The flight was clean.
avis de
-
10,0
Points positifs : Good
avis de
-
10,0
Points positifs : Good
avis de
-
9,0
Amazing hospitality
Points positifs : Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Points négatifs : None
avis de
-
9,3
Great flight and service
Points positifs : Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Points négatifs : Need more movie options. Presently 95% movies are one or more year old.
avis de
-
10,0
Points négatifs : Nothing
avis de
-
9,6
Points positifs : overall
Points négatifs : seats are small but otherwise it is 5 star airline. love Srilankan.
avis de
-
10,0
Points positifs : Good value
avis de
-
9,3
Points positifs : I have found Sri Lankan staff to be most friendly and accommodative.
avis de
-
8,0
Points positifs : food
Points négatifs : spray
avis de
-
7,0
Points positifs : In row 27 window seat. Had a great view of the Maldives.
Points négatifs : The entertainment.
avis de
-
6,6
Points négatifs : Free internet
avis de
-
8,3
Points positifs : Crew was excellent as always with the Sri Lankan hospitality.
Points négatifs : It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
avis de
-
7,6
Points positifs : Excellent flight apart from the delay!
Points négatifs : Leave on time!
avis de
-
8,0
Points positifs : Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Points négatifs : In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
avis de
-
6,6
Points positifs : The seats and Inflight entertainment was excellent.
Points négatifs : Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
avis de
-
6,6
Points positifs : Had more room than on BA flight to London
Points négatifs : Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
avis de
-
8,0
Points négatifs : The airplane is old!
avis de
-
6,6
Points positifs : Not bad comparatively morning flt kolkata to cmb.crew is good.clean
avis de
-
8,0
Good flight.
Points positifs : Inflight Entertainment and seats.
Points négatifs : None
avis de
-
8,0
Points positifs : Good seats with leg room.
Points négatifs : None
avis de
-
8,0
Very good smothly went
Points positifs : All crews they are helpfull
Points négatifs : Food same going and coming times
avis de
-
6,6
Great crew - small seats!
Points positifs : Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Points négatifs : Seat was crazy small! Couldn't even cross my legs.
avis de
-
8,0
Points positifs : Friendly service.
Points négatifs : Boarding process could improve
avis de
-
7,6
Good service
Points positifs : The crew were lovely. Great service from crew and good food.
Points négatifs : The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
avis de
-
7,3
Points négatifs : Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
avis de
-
5,6
Points positifs : It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Points négatifs : Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Need better training.
avis de
-
6,0
Points positifs : The food was really good. Had the chicken sausage with pasta and mushroom.
Points négatifs : After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
avis de
-
6,3
Points positifs : Crews were nice
Points négatifs : Better movies and free internet in flight
avis de
-
6,0
Points positifs : Boarding on time
Points négatifs : Better onboard service
avis de
-
5,0
Points négatifs : Everything
avis de
-
6,3
Points positifs : Crew was great. Lots of leg room
Points négatifs : Many screens weren't working properly
avis de
-
6,3
Points positifs : Lots of leg room
Points négatifs : Food. Screens weren't working properly
avis de
-
2,0
Points positifs : They loose my luggage
Points négatifs : They loose my luggage
avis de
-
2,0
Points positifs : They lose my luggage
Points négatifs : They loose my luggage
avis de
-
4,0
Points positifs : Decent crew and food. Fairly punctual.
Points négatifs : Check in was so slow. Slowest check in I’ve known.
avis de
-
6,0
Points positifs : Boarding and landing
Points négatifs : Food should be made With less spice more blend.
avis de
-
3,0
Points positifs : Boarding
Points négatifs : Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
avis de
-
4,3
Points positifs : Planes and entertainment was amazing. Flight crew very good and friendly.
Points négatifs : The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
avis de
-
4,6
Points négatifs : Plane was too cold. Asked staff to adjust but still to cold.
avis de
-
4,6
Points positifs : Short flight
Points négatifs : Coffee wasnt an option! The staff looked tired and bored.
avis de
-
5,3
Points positifs : Enjoyed the tasty food.
Points négatifs : gaps between seats were unbearable and have to think twice whether to travel again UL 208.
avis de
-
2,0
Points négatifs : Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
avis de
-
3,0
Very disorganized boarding Poor customer service
Points négatifs : Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
avis de
Statut du vol
Itinéraires proposés par SriLankan Airlines
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
5005
Colombo
CMB
Sigiriya
GIU
5005
Sigiriya
GIU
Trincomalee
TRR
5011
Batticaloa
BTC
Hambantota
HRI
8025
Colombo
CMB
Colombo
DWO
7009
Colombo
CMB
Hambantota
HRI
7013
Dikwella
DIW
Kandy
KDW
8022
Colombo
DWO
Colombo
CMB
7011
Colombo
DWO
Kandy
KDW
8025
Colombo
DWO
Hatton
NUF
5009
Sigiriya
GIU
Batticaloa
BTC
5006
Sigiriya
GIU
Colombo
CMB
7010
Hambantota
HRI
Colombo
CMB
8020
Hambantota
HRI
Kandy
KDW
7013
Koggala
KCT
Dikwella
DIW
8025
Koggala
KCT
Hambantota
HRI
8022
Kandy
KDW
Colombo
DWO
8020
Kandy
KDW
Hambantota
HRI
7011
Kandy
KDW
Koggala
KCT
8025
Hatton
NUF
Koggala
KCT
5006
Trincomalee
TRR
Sigiriya
GIU
503
Colombo
CMB
Londres
LHR
604
Colombo
CMB
Melbourne
MEL
504
Londres
LHR
Colombo
CMB
605
Melbourne
MEL
Colombo
CMB
455
Tokyo
NRT
Colombo
CMB
454
Colombo
CMB
Tokyo
NRT
165
Colombo
CMB
Cochin
COK
166
Cochin
COK
Colombo
CMB
281
Colombo
CMB
Djeddah
JED
282
Djeddah
JED
Colombo
CMB
217
Colombo
CMB
Doha
DOH
218
Doha
DOH
Colombo
CMB
121
Colombo
CMB
Chennai
MAA
122
Chennai
MAA
Colombo
CMB
881
Canton
CAN
Colombo
CMB
707
Colombo
CMB
Pointe La Rue
SEZ
708
Pointe La Rue
SEZ
Colombo
CMB
365
Jakarta
CGK
Colombo
CMB
880
Colombo
CMB
Canton
CAN
364
Colombo
CMB
Jakarta
CGK
133
Colombo
CMB
Tiruchirapally
TRZ
134
Tiruchirapally
TRZ
Colombo
CMB
202
Manama
BAH
Colombo
CMB
201
Colombo
CMB
Manama
BAH
191
Colombo
CMB
New Delhi
DEL
192
New Delhi
DEL
Colombo
CMB
229
Colombo
CMB
Kuweit
KWI
230
Kuweit
KWI
Colombo
CMB
318
Colombo
CMB
Kuala Lumpur
KUL
319
Kuala Lumpur
KUL
Colombo
CMB
101
Colombo
CMB
Male
MLE
102
Male
MLE
Colombo
CMB
309
Singapour
SIN
Colombo
CMB
265
Colombo
CMB
Riyad
RUH
266
Riyad
RUH
Colombo
CMB
308
Colombo
CMB
Singapour
SIN
403
Bangkok
BKK
Colombo
CMB
402
Colombo
CMB
Bangkok
BKK
208
Abou Dhabi
AUH
Colombo
CMB
207
Colombo
CMB
Abou Dhabi
AUH
161
Colombo
CMB
Thiruvananthapuram
TRV
162
Thiruvananthapuram
TRV
Colombo
CMB
144
Mumbai
BOM
Colombo
CMB
188
Kolkata
CCU
Colombo
CMB
143
Colombo
CMB
Mumbai
BOM
187
Colombo
CMB
Kolkata
CCU
225
Colombo
CMB
Dubaï
DXB
226
Dubaï
DXB
Colombo
CMB
172
Bangalore
BLR
Colombo
CMB
171
Colombo
CMB
Bangalore
BLR
183
Colombo
CMB
Karachi
KHI
184
Karachi
KHI
Colombo
CMB
867
Shanghai
PVG
Colombo
CMB
205
Colombo
CMB
Mascate
MCT
140
Madurai
IXM
Colombo
CMB
206
Mascate
MCT
Colombo
CMB
866
Colombo
CMB
Shanghai
PVG
263
Colombo
CMB
Dammam
DMM
264
Dammam
DMM
Colombo
CMB
869
Pékin
PEK
Colombo
CMB
139
Colombo
CMB
Madurai
IXM
868
Colombo
CMB
Pékin
PEK
189
Colombo
CMB
Dacca
DAC
190
Dacca
DAC
Colombo
CMB
186
Lahore
LHE
Colombo
CMB
194
Coimbatore
CJB
Colombo
CMB
193
Colombo
CMB
Coimbatore
CJB
119
Colombo
CMB
Addu City
GAN
185
Colombo
CMB
Lahore
LHE
120
Addu City
GAN
Colombo
CMB
Aéroports populaires desservis par SriLankan Airlines
- Aéroport Colombo Aéroport Intl Bandaranaike (CMB)
- Aéroport Aéroport Intl de Chennai (MAA)
- Aéroport Singapour Changi (SIN)
- Aéroport New Delhi Indira Gandhi Intl (DEL)
- Aéroport Aéroport Intl de Malé (MLE)
- Aéroport Bangkok Suvarnabhumi (BKK)
- Aéroport Tiruchirapally Civil (TRZ)
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport Mumbai Bombay Intl Airport (BOM)
- Aéroport Aéroport Intl de Bangalore (BLR)
- Aéroport Doha Hamad (DOH)
- Aéroport Londres-Heathrow (LHR)
- Aéroport Dubaï (DXB)
- Aéroport Melbourne Tullamarine (MEL)
- Aéroport Canton-Baiyun (CAN)
Coordonnées de SriLankan Airlines
- UL Code IATA
- +33975181999 Appeler
- srilankan.com Consulter
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