Trouvez des vols pas chers avec Sun Country Air

Points positifs : Quick boarding. Inexpensive ticket. Direct flight.

Points négatifs : Crew walked thru cabin at least 5 times collecting garbage, but could not hand out sealed snack or sealed water. People sat should-to-shoulder - No buffer space, but asked to leave the plane with 6 foot intervals???? This airline picks and chooses their Covid precautions. Quick and inexpensive flight, if you don’t mind the rest.

Points négatifs : Sun country did absolutely nothing in regards to protecting their passengers from COVID. Delta was absolutely amazing and I was soo impressed with the extra measures they are taking, sun country should definitely take notes from Delta. As for sun county I will not be flying them again anytime soon, unless they are able to improve their policies on covid.

Points positifs : Nothing. Regretted purchasing my flight with Sun Country would have much rather flown Delta. Worse than Spirit airlines.

Points négatifs : No COVID precautions. Definitely not 6 feet apart procedures. No cleaning nor sanitation done for seats. Delta at least provides hand sanitizer wipes. & has middle seats closed off due to COVID. Hate that they charge for even a carry on. Ridiculous. Should have flown Delta.

Points positifs : The entertainment was great surprise and the crew helpful in getting everyone connected.

Points négatifs : Boarding! Other airlines are boarding from the back to the front. Absolutely no social distancing on this flight...by the time I was called to board, proceed to the back of the plane the others in my row had to get up & move so I could get to my window seat. In a world of technology, boarding can be done more efficiently.

Points positifs : The flight got me to MCO on time and was very inexpensive.

Points négatifs : Flight was overcrowded with very poor Covid safety procedures. I recently flew, the same route on Delta and felt much better about cleanliness, empty middle seats, masks, etc.

Points positifs : Boarding from back to front. Kind staff.

Points négatifs : Social distancing enforced, especially when off boarding.

Points positifs : Over crowded. Scaled down the aisle to add extra seats. I weigh 100lbs. and am 5'2". My knees were crammed into seat in front of me. No beverage or food service and no discount for that.

Points négatifs : More worried about carry on luggage than customer experience.

Points négatifs : The flight was pretty full, there were very few vacant seats and there was not enough space for social distancing. Also, quite a few of the hand sanitizer machines were empty at the MSP and MCO terminals.

Points négatifs : We are in the midst of a pandemic and while masks were "required," the number of passengers not wearing a mask or wearing a mask incorrectly was obscene. The flight attendants needed to be reminding people and correcting people on their mask wearing. More importantly, the airline needs to be upholding the safety of their passengers! I was also seated DIRECTLY next to another passenger, which breaks all social distancing. And while I repeatedly asked him to fix his mask, it still always managed to fall off his face while sleeping. I know it isn't really the fault of the crew, but I think the airline needs to do a better job.

Points positifs : The star wars movie

Points négatifs : getting drunk

Points positifs : I made it safely to my destination.

Points négatifs : Accommodation for my flight being over two hours late.

Points négatifs : Be on time next time

Points négatifs : I’m extremely frustrated. When I booked my flight, i was told that the flight would NOT be a full flight due to COVID. It was almost completely full. I was not comfortable with that nor did i receive any notification that it was going to be full prior to boarding. I’m extremely frustrated.

Points positifs : Nothing.

Points négatifs : Protecting passengers over profits for a heartless PE firm for start. You don’t even make an attempt to use CDC guidelines.

Points négatifs : The flight was full. Expected some level of social distancing.

Points négatifs : Well, you could have felt that when there is an unprecedented pandemic illness and federal guidance against travel that you don't doubly penalize customers who (1) cannot travel due to the extraordinary public health crisis of COVID 19 and, (2) are devastated that he cannot celebrate his best friend's 40th birthday despite being the thing he looked forward to for months and would love to use a travel voucher in the future when this whole thing eventually blows over. Imagine what your company could gain by being good.

Points négatifs : Wi-fi was down so didn’t have any entertainment options. Should provide a little snack - something - for free along with beverage.

Points positifs : very well trained / polite and friendly employees, i was impressed

Points négatifs : no snacks wtf i'm starvin here

Points négatifs : Sat in the plane for 90 minutes due to door issue. No snacks offered.

Points négatifs : It took 45 minutes for baggage even though it was after midnight and very few planes at the terminal.

Points négatifs : Late flight, minimal beverage service....on a four hours on a plane one would expect at least a second pass through the cabin with water

Points positifs : Well we made it to our destination and it was on time.

Points négatifs : There was no kiosk, no one working until 6:30 pm, the employees were rude, tossed our bags carelessly, condescending, nonexistent email communication when trying to precheck and make sure we were set up, the girl making announcements kept messing up and getting mad at herself and stopping her announcement so it was hard to keep track of who was boarding. The seats were incredibly tight - OH and it was ridiculous that after purchasing tickets they then hit you with additional fees - like you have to PAY to pick a seat?! And then if you want to bring a carry on it costs the same as a checked bag?! Nickle and diming at its finest. All of the passengers we talked to from our flight all said the same thing. We will never fly Sun Country again.

Points négatifs : It would be nice if the pilot would tell us what state we are flying over or give us information about what we are looking at out the windows. We only get -we are experiencing a bit of turbulence or we will begin our descent in about 20 minutes. They may see the view all the time and know where they are but we don’t fly much and would like to know.

Points négatifs : Timely communication

Points négatifs : My ears have never hurt so badly on a flight before.

Points positifs : Crew members were friendly and fun

Points négatifs : Delay after boarding caused us to sit on plane at gate for over an hour with no explanation of why.

Points positifs : Flight Crew was professional and pleasant for a full flight.

Points négatifs : Checking in was a nightmare. Long line and SLOW! Stood in line for over 2 hours - the tsa line that was longer only took 20 minutes. Many people were shut off from their flight due to Sun Country being so slow and they were not helpful to those that lost their flight. Counter staff was slow and many didn’t know what they were doing - had to wait for the manager to come walk them through checking in.

Points positifs : The plane took off, flew and landed safely.

Points négatifs : When I bought my ticket, I didn't realize I would have to pay $35 to put a bag in the overhead compartment and $35 to check a bag; only a personal item under the seat in front of me was free (came with the ticket price). This resulted in the ticket being at least $70 more expensive than I anticipated. Probably could have gotten a cheaper flight overall. Also, the plane was 2 hours and 45 minutes late in taking odf, resulting in landing 1:00 am. I picked my flight time deliberately to avoid flying after about 11:30 pm. With the lateness of the flight, I probably could again have gotten a cheaper flight that was scheduled to land in the wee hours of the morning. Finally, the complimentary food was non-existent - didn't even get a cookie or small bag of pretzels. Did get a free drink and water.

Points positifs : Flight was fine

Points négatifs : 3 hour delay sucked.

Points positifs : Crew was terrific! Nice folks. Courteous and professional

Points négatifs : I paid extra for a window seat and ended up next to a bulkhead with no window. I can get claustrophobic so concerning and Frustrating! Also, unlike the trip to Minneapolis where the Wi-Fi worked great the Wi-Fi was awful on the return trip and made watching a movie challenging.

Points positifs : Counter attendant was most helpful. Flight attendants were more cocerned with selfies.

Points positifs : The seat pocket had enough room to fit my book and water bottle.

Points négatifs : Make it clear right up front that you charge for checked bags and overhead carry on bags - my flight is now $70 more expensive than I thought; don't charge for overhead carry on bags as well as for checked bags; at least provide a bag of free pretzels or something with the free beverage, fly on time, when you don't fly on time, update the monitors in the arrival airport as soon as possible - not just after the original arrival time (by then it's too late for the people picking me up!).

Points négatifs : Super uncomfortable seating, WiFi/entertainment did not work. Given 1/2 of a drink. Which would have been ok if the price of the flight had been really low, but in fact the flight wasn’t that much less than the other airlines.

Points positifs : I would like you don’t delay the flight and time.

Points négatifs : It could have been better if it was on time.

Points négatifs : Delays could have been communicated better. My overhead light wasn’t functional.