Trouvez des vols pas chers avec Sun Country Air

Horrible airline! They lose your luggage!

Points positifs : I didnt like much. It got me from point a to point b safely and that's the only positive thing I can say.

Points négatifs : My luggage was lost on a direct flight from Dallas to Las Vegas. There was no urgency in finding my bag and it has been nearly impossible to get anyone on the phone. 4 days after my flight and we still have no bag. We had to buy all new clothes, toiletry items and luggage while on our trip. Thankfully we had enough funds to do so or else we would have had to wear the same clothes for 4 days! The flights were late both ways. The overall experience was absolutely horrible.

Points négatifs : The website was really annoying - it wouldn't let me check in or pay for my baggage. Then when I called it took over an hour for someone to answer the phone. I was told if a passenger did not fly both ends of a round trip flight, we would need to pay a $50 cancellation fee for the privilege of not using the ticket we had already paid for. This is also the first airline I have flown that charges for carry ons and also charges for seat assignments during online checkin! That's right, I could have paid an extra $6 to select a middle seat in the back of the airplane! Except the online checkin system kept crashing so I never checked in online anyways. And finally the food options were horrible, the worst I have ever seen. I was really hungry, so I bought one of their snack packs (after the person at the counter assured me there would be sandwiches), and the snack pack was disgusting, even by airplane food standards. I'd prefer flying Spirit Air - at least they are up front about nickel-and-diming their customers. I'll do my best to avoid flying sun country again.

Remove Your legs upon boarding please

Points positifs : Staff were nice

Points négatifs : SunCountry has clearly moved into the cattle car airline category. Most uncomfortable flight I’ve had in a long time.