Avis des utilisateurs
Note globale
6,9
Bien
Basé sur 597 avis
Embarquement
7,3
Confort
7,0
Équipage
7,6
Divertissement
6,0
Repas
6,2
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Infos airBaltic
| Code IATA | BT |
|---|---|
| Itinéraires | 182 |
| Itinéraire le plus populaire | Aéroport Intl de Riga à Munich-Franz-Josef Strauss |
| Aéroports desservis | 70 |
| Aéroport le plus populaire | Aéroport Intl de Riga |
Commentaires récents
Avis des clients
40
49
35
28
28
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10,0
Points positifs : Smooth flight. Perfect service.
avis de
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10,0
Points positifs : yes. It was perfect.
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9,0
Points positifs : Helpful
Points négatifs : Better reading material
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7,0
Points positifs : Not much to say here. It was a short flight, and it went smoothly.
Points négatifs : I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face.
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10,0
Points positifs : All was super!
Points négatifs : All was great!
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10,0
Points positifs : Everything except the delay
Points négatifs : No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes
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3,0
Points négatifs : The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed.
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4,3
Points positifs : The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane.
Points négatifs : There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass).
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8,0
Points positifs : Clean and neat aircraft with nice crew
Points négatifs : Find a way to serve at lease water. Some crew members were uptight. Need to be friendly
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7,3
Points négatifs : Flight attendant didn’t smile @ all, it was like we are on her way.
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10,0
Points positifs : Nice stuff.
Points négatifs : Probably teleportation?
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10,0
Points positifs : Clean airplane nice pretty stewardess in short dress.
Points négatifs : Probably private jet whit hot tub.
avis de
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3,6
Points négatifs : Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.
avis de
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7,6
Points positifs : The crew, plane and airport was great!
Points négatifs : Part of our luggage was disassembled and not delivered to the final destination.
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8,0
Points positifs : The crew, plane and procedure was all great.
Points négatifs : Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.
avis de
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6,0
Points négatifs : The crew might be greeting passengers onboarding.
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7,6
Points positifs : We made it safely to our destination.
Points négatifs : There was no WiFi. Comfier seats or at least a pillow and blanket.
avis de
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4,5
Points négatifs : Sēdvieta neērta un nepiemērota gulēšanai.
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5,2
Points négatifs : Nothing in time
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8,0
Points négatifs : One Toilet for a full plane with 150 passengers....
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6,0
Points négatifs : Being on time
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7,0
Points négatifs : At least a complimentary glass of water or juice in Economy.
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8,0
Points positifs : Arrival in time
Points négatifs : Compartment for hand luggage was full, no space
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10,0
Points positifs : Big space to front seat
Points négatifs : offer drinking water
avis de
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7,0
Points négatifs : No information was avSo pick a couple up listen to this device again also right now dictation right now
avis de
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5,3
Points positifs : Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.
Points négatifs : No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.
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5,3
Points négatifs : Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems
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5,0
Points négatifs : Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way
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10,0
Points positifs : Very nice plane and we left on time and the flight was very smooth.
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10,0
Points positifs : The airplane was brand new. The crew was very friendly
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3,3
Points négatifs : no food or water in economy - for a 5 hour flight.
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8,0
Points positifs : everything was good enough
Points négatifs : I would like a meal and drinks on the board
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10,0
Points positifs : Food offered on flight even though short trip
Points négatifs : Was delayed so being on time
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6,6
Points positifs : flight crew was amazing.
Points négatifs : Boarding was poorly handled by airport staff
avis de
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8,3
Points négatifs : Announcement At the airport and the plane needs speak English more clearly. Thanks!
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2,0
Points positifs : They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.
Points négatifs : They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!
avis de
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5,0
Points négatifs : Baggage was broken and two items inside also broken. Was overcharged for baggage.
avis de
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7,5
Points positifs : Very nice and comfortable place by Air Baltic. Nice and polite crew.
Points négatifs : Flight was delayed
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8,0
Points positifs : Small compliment from Air France was lovely and unexpected
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9,6
Points positifs : All fine
Points négatifs : Flight delayed 2 hours
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2,0
Points négatifs : Horrible customer support
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10,0
Points positifs : Helpful crew
Points négatifs : Nothing
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4,0
Points positifs : It was a fairly ordinary flight
Points négatifs : Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined
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10,0
Points positifs : Simple no frills airline
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10,0
Points négatifs : Ок
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9,0
Points positifs : Efficient boarding and disembarking.
Points négatifs : Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*
avis de
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7,3
Points positifs : Yes
Points négatifs : Trips
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8,0
Points positifs : Crews on Air France are outstanding!
Points négatifs : Baggage was lost and was delivered 2 days later.
avis de
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6,5
Points négatifs : Short flight and unmemorable (that's a good thing)
avis de
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5,6
Flight delays
Points positifs : Crew were efficient and friendly.
Points négatifs : Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.
avis de
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4,0
Most terrible airline
Points positifs : Absolutely nothing
Points négatifs : Everything
avis de
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2,0
Disappointed with Air Baltic
Points positifs : Tallin airport is beautiful
Points négatifs : Lost luggage and indifferent assistance.
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7,6
Points négatifs : Flight was late
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9,6
Points positifs : Instructions for connected flights at airpotr were clear
Points négatifs : Connection time 10 minutes instead of planned 30
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2,0
Points négatifs : would not check my bag to final destination
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10,0
Points négatifs : When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.
avis de
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4,0
Points négatifs : There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass
avis de
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2,0
Points positifs : My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.
avis de
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2,0
Terrible luggage policy
Points négatifs : airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.
avis de
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5,5
9+ hours delay
Points positifs : Modern airplane
Points négatifs : Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous
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Statut du vol
Itinéraires proposés par airBaltic
Aéroports populaires desservis par airBaltic
- Aéroport Aéroport Intl de Riga (RIX)
- Aéroport Tallinn Aéroport Intl de Tallinn (Ülemiste) (TLL)
- Aéroport Vilnius (VNO)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Stockholm-Arlanda (ARN)
- Aéroport Copenhague Kastrup (CPH)
- Aéroport Moscou-Cheremetievo (SVO)
- Aéroport Kyiv Kiev Boryspil (KBP)
- Aéroport Helsinki Vantaa (HEL)
- Aéroport Oslo-Gardermoen (OSL)
- Aéroport Saint-Pétersbourg Aéroport Intl Pulkovo (LED)
- Aéroport Londres-Gatwick (LGW)
- Aéroport Berlin Brandenburg (BER)
- Aéroport Vienne-Schwechat (VIE)
- Aéroport Paris Charles-de-Gaulle (CDG)
Coordonnées de airBaltic
- BT Code IATA
- +371 67006006 Appeler
- airBaltic.com Consulter
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