Hôtels Chicago à proximité de Civic Opera House

Situation excellente à proximité des transports, accès facile depuis l'aéroport. Dowton à proximité à pieds, bus ou taxi.

La chambre était correcte mais rien d'exceptionnel pour un hôtel de ce type aux us.

Accueil très sympathique,chambre confortable,petit déjeuner correcte.

Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough.

Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.

Beautiful; FANTASTIC service provided by all areas; clean

Mattresses were hard

Elevators require key each time to go up stairs

ALL staff that we incountered from valet to bellman house keeping and front desk were all very friendly and helpful. Having worked in the hotel industry it was easy to spot a top notch beautiful hotel with an amazing staff.

Toilet was loose or unattached to the bathroom floor but still functioned properly.

Location.

Cleanliness of bathroom.

Great location to everything in the city! You can walk to the Riverwalk which has so many things to do! very clean hotel and staff is so so accommodating and welcoming!

The bed was very uncomfortable! Had a huge dip in the middle of the mattress! Other than that no complaints

One of the best hotels in Chicago. Ideal location to everything in the city, wonderful staff and service, Roof Top Bar is excellent. Overall best hotel experience I've had in Chicago.

Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean.

The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.

I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!

Emplacement de l'hôtel, en plein centre ville et tout près du métro et des stations de bus. Presque direct de l'aéroport. Le petit-déjeuner au restaurant jouxtant l'hôtel. Malgré un design un peu "kitch", hotel agréable. Je pourrais y retourner.

En demandant une chambre au calme, vous avez donc vue sur... un mur de brique et rien d'autre. Ce qui assombrit fortement la chambre et donc, les lumières doivent être allumées même en pleine journée, et ça ne suffit pas toujours pour avoir une bonne luminosité. Sinon, arrivée le premier jour, le savon dans la salle de bains n'était pas neuf et un flacon de lait pour le corps est resté trôné sur le bureau durant tout mon séjour (4 nuits).

Nous avons obtenu une chambre donnant sur la rue. Initialement on nous avait attribué une chambre donnant sur une terrasse technique bruyante et vue sur un immense mur en brique aveugle. Un conseil : bien spécifier à la réservation, chambre sur rue.

Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.

Price to keep the car over night was expensive.

Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.

The room was very clean and spacious. The bed was comfortable. Staff was friendly and professional. Easy check in and check out. I would stay here again!

The hotel was clean and very nice. All staff I encountered were very nice. The best part in my book was the location. It was right on the river (although because of a brick wall that creates a little courtyard outside the lobby/restaurant you can't see the river from the main floor entrance way, but you could see it from above and below this location). It was comfortable. It smelled nice (they push their "signature scent" out in the lobby which is fresh and pleasant). There are MANY restaurants within walking distance, including one of my favorites, Frontera (upscale Mexican). There's also a restaurant right outside the lower level doors (take the two escalators down) that's right on the river. You're within walking distance of Michigan Avenue (if you like to walk) or you could always take a cab to that area if walking too much isn't appealing. The location really can't be beat.

Really the only thing I didn't like was how very DARK it was in the lobby of this hotel. They need to add some attractive lighting (chandeliers, lamps) so it feels more cheerful. I understand that this used to be a Niko Hotel and was done in the Japanese style (which is still evident). If they're not going to add lighting, then adding some fountains for pleasant ambient noise would be good. I would also suggest that they add more "windows" in their brick wall in the courtyard outside the lobby/restaurant. I know there's a sidewalk out there that they likely wanted to "protect" the hotel from, but their present set-up misses the view of the river and downtown.

We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Il y avait une bonne ambiance et c'était exactement ce que nous voulions. Le personnel était chaleureux et accueillant.

La personne au check-in était incroyable. Elle a passé du temps avec nous, nous montrant où tout était et ce qu'il y a à faire. L'emplacement était parfait pour visiter la ville. La chambre était propre.

Le reste du personnel n'a pas l'air de s'intéresser à nous. La chambre était vraiment très petite, la vue est nulle. Ce n'était pas à la hauteur des normes de Marriott, allez ailleurs.

Les chambres sont calmes, très propres et confortables. L'hotel est très très bien situé au centre de Chicago. Le personnel est très aimable. C'est bête mais café et fruits sont gratuits dans le Lobby de l'hotel. Le petit-déjeuner est copieux. bref, une très bonne adresse.

L'hôtel est très bien situé au centre du Loop, la chambre était grande, confortable, bien équipée.

Le petit déjeuner. Le prix final est élevé par rapport au prix indiqué à cause des taxes (ville + Etat).

Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.

I like the location the best. Breakfast was ok but maybe offer more choices.

Room had a mold smell and door locks were very loud when closing.

la localisation est parfaite, au coeur du Loop. Personnel sympa et disponible. Lit confortable

la déco est vraiment moyenne...

la proximité du parc du millenium, c'est au coeur de tout. Le décor de l'hôtel est très très beau...

Le métro aérien passe juste devant l'hôtel, ce qui fait que de l'on entend le métro tout le temps excepté de 2:00 à 4:00 du matin...

Nice staff

No black out curtains. Heating system in room took a long time to kick in and warm up the room. Carpet smelled like feet. Room was TINY.

It was an easy check in. The front desk staff offered city maps and directions to nearby attractions. The room was comfortable and clean. The bed was a good quality. The shower was nice and big. The complimentary breakfast had a wide variety which was good for people with different diets.

The room was a little on the small side but I was comfortable enough in it. The bathroom did not have a vent so the mirrors got fogged up after a shower. Definitely not a deal breaker. The parking was pricey for valet but you can get your car and bring it back if you want to leave to do something.

C'était très agréable et très bien situé

Ils m'ont donné une chambre pour une personne avec lit King et il n'y a pas de vue mais j'ai payé pour une chambre double grand lit avec une vue et nous avons payé un supplément pour avoir une chambre avec vue, alors ils nous ont donné un repas gratuit qui était nul.

Vue, lits

Petite douche, le bruit.

Value for price, very clean, exceptionally friendly staff

Daily parking rates were quite expensive.

Brand new, super close to the loop, totally worth it and most definitely will stay there again!

Don't expect amazing Chicago views

L'emplacement et le personnel étaient super

Cher pour de petites chambres avec supplément pour la connexion Wi-Fi

le décor

les attentes devant l'ascenceur!

Disponibilité et bonne humeur d'un personnel jeune très "cool", chambre confortable avec belle vue, aspect central dans Chicago. Mes filles ado ont adoré la bonne musique dans le lobby et le poste internet à disposition ainsi que la déco de la chambre.

Une seule chose : pas assez de rangement pour les vêtements, alors que les chambres disposent de place pour équiper d'étagères ou d'une armoire supplémentaire.

La situation ideale, au coeur de Magnificent Mile, le personnel tres sympathique, la decos, propre au Hard Rock, sa petite boutique en bas de l'hotel, la taille de la chambre...

Le Hard Rock Cafe, a 20mins de marche de l'hotel Hard Rock

Très bon accueil du personnel, petits rafraichissements gratuits l'après-midi et petit déjeuner de qualité. Chambre propre et confortable.

situation centre ville et calme

les petits dejeuners servis à l'étage, de qualité médiocre; pas même un plateau pour amener les gobelets et toasts dans la chambre

la proximité du musée et du centre ville et du parc millénium

La situation centrale, la fontaine à eau filtrée avec de petites bouteilles à libre disposition des clients (gratuit), la déco des chambres, accès internet gratuit, mise à disposition d'une imprimante

Chambres petites, pas bien insonorisées (bruits dans le couloir et voisins)

La plupart des chambres donnent directement sur la Chicago River et la série de ponts bien connue, ainsi que sur la Trump Tower qui est parmi les beaux skyscraper de Chicago ; étant donné la localisation très avantageuse et le prix, j'appréhendais la qualité des chambres mais celle-ci était confortable et spacieuse alors qu'on est en plein centre ville ; le service est impeccable surtout pour un tel niveau de prix !!! Le management de l'hotel est assurément dynamique et très moderne, c'est un hotel à recommander pour ceux qui aiment Chicago downtown. Avis aux guides Routard, Lonely Planet et autres...

Très bien placé, très correct.

Le parking était pas cher.

Le restaurant dans le lobby était nul.

Excellente situation pour visiter le centre de Chicago à pieds. Chambre confortable avec wifi.

Emplacement excellent, accès facile (métro direct depuis ord), confort excellent; parfait pour un séjour en centre ville pour un prix correct

Localisation de l'hotel, avec accès facile par marche à pieds.

Le petit dejeuner : juste un bar-restaurant collé au hall de l'entrée.Choix peu varié et cher

The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again.

Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.

everything was pretty clean, great service. Better than what I expected highly recommended

Great location, nice room, good breakfast and gym

The location is great.

Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.