Hôtels à Near North Side, Chicago

Points positifs: Une belle chambre. Service Impeccable

Points positifs: TOUT, le service était le meilleur que j'aie jamais reçu et le salles de bain spacieuses et joliment décorées. Jolis détails partout !

Points négatifs: RIEN

Points positifs: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Points négatifs: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Points positifs: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Points positifs: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Points négatifs: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Points positifs: Super situation, bel hôtel, excellent service et calme ... très confortable et luxueuse.

Points positifs: Super recommandation restaurant et service !

Points positifs: Very good welcome and staff performance

Points négatifs: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Points positifs: Hotel has great location, very nice accomodations.

Points négatifs: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Points positifs: The food options were excellent.

Points négatifs: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Points positifs: Le petit déjeuner est bon, l'emplacement super, moderne, très propre, super !

Points positifs: La vue était magnifique

Points négatifs: Il n'y a rien

Points positifs: Un bel hôtel, bien situé et personnel très professionnel

Points positifs: Excellent lits, petit déjeuner sain, personnel serviable, emplacement parfait. Nous avons zappé la formalité et profité d'une attention particulière.

Points négatifs: Voir le personnel assis derrière la réception avait l'air un peu bizarre. Les voir au niveau des yeux serait bien.

Points positifs: Nous avons aimé pratiquement tout. C'était calme et propre, et les employés étaient formidables.

Points négatifs: rien. Il n'y avait pas que des distributeurs automatiques de boissons. Mais il y avait un seven eleven juste à côté, alors c'était parfait.

Points positifs: C'était un excellent hôtel pour notre week-end entre filles. Chambres propres, bon petit déjeuner inclus, happy hour et le personnel est très sympa !

Points négatifs: Malheureusement, notre voiture a été mise à la fourrière pendant le service voiturier. C'était un peu la galère.

Points positifs: Nous avons adoré tout à propos de Kinzie. Bonne chambre, très propre, personnel serviable. je ne changerais rien

Points positifs: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Points positifs: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.

Points négatifs: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Points positifs: Location

Points négatifs: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Points positifs: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.

Points négatifs: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.

Points positifs: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Points positifs: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Points positifs: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!

Points négatifs: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Points positifs: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Points positifs: J'ai emmené mon petit garçon de 5 ans voir Chicago. J'ai adoré la tranquillité de l'hôtel. Le personnel était super. Vous avez ce pour quoi vous payez.

Points positifs: La décoration et le restaurant

Points positifs: J'ai adoré le style, le confort et le service exceptionnel.

Points positifs: Un autre grand hôtel Sofitel. Le service, la nourriture, etc. , elles sont toutes de qualité supérieure. Le personnel était on ne peut plus gentil.

Points positifs: Très bien situé, très bon rapport qualité/prix.

Points négatifs: Le personnel devrait arrêter d'être aussi prétentieux. C'est vrai que c'est le Sofitel, mais vous êtes quand même à mon service

Points positifs: Un super hôtel. Il est pratique comme emplacement. Satisfaits dans l'ensemble de l'établissement.

Points négatifs: Les chambres sont trop petites

Points positifs: Les Français l'ambiance.

Points négatifs: Un peu cher.

Points positifs: Très bel hôtel

Points négatifs: Le lit était trop mou

Points positifs: La chambre était joliment meublée et très fonctionnelles

Points positifs: Après un séjour précédent (qui n'était pas à la hauteur de leur Un hôtel ordinaire), mais nous avons remarqué dans l'ordinateur Et ils nous ont donné une chambre de catégorie supérieure sans supplément. Sans aucun doute un accent Le service était super également !

Points négatifs: Rien

Points positifs: Le décor était beau

Points négatifs: Le petit déjeuner était très cher et pas très bon.

Points positifs: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.

Points négatifs: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

Points positifs: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Points négatifs: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Points positifs: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Points négatifs: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Points positifs: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Points positifs: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Points négatifs: That we eventually had to leave. Everything was wonderful!

Points négatifs: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Points positifs: I would have preferred a discount on the Parking for staying in the hotel.