Hôtels près de Chicago Riverwalk - Chicago

Points négatifs: Tout, de la commande à la bonne chambre que nous avons commandée, c'était une fête d'anniversaire et ils n'ont pas fait ce qu'ils ont dit, ils n'ont pas vraiment essayé de corriger nos expériences. La vallée nous a donné la voiture de retour pleine de poussière

Points positifs: Nothing.

Points négatifs: It would have been nice if the reservation had actually been made after we were forced to pay in advance to an Israeli company that went bankrupt and is being sued over capers just like this. You should be ashamed to have been associated with such thievery. I would strongly recommend that no traveler EVER use your website again since you work with such criminals.

Points positifs: Super emplacement et services.

Points positifs: Nous avons bien profité de la piscine, du bain à remous et de la salle de sport. Les lits et les draps étaient si confortables. Le personnel était très serviable.

Points positifs: Très bien situé non loin de Michigan Avenue. Mais une rue très tranquille mais dans l'ensemble pour un hôtel très bien situé.

Points négatifs: Les chambres sont un peu sombres.

Points positifs: Super propre et personnel sympa

Points négatifs: J'ai aimé tout ce qu'il faut

Points positifs: Les chambres étaient très confortables et propres. Personnel courtois et sympathique. L'emplacement est parfait pour faire du shopping. Je reviendrai à coup sûr dans cet hôtel.

Points positifs: L'emplacement était à quelques minutes à pied de tout. L'hôtel était très confortable.

Points positifs: Proches des magasins de Magnificent Mile

Points négatifs: La piscine petite et les enfants ne sont pas les bienvenus. Les petites glaces à l'eau coutaient 4$ (plus les taxes) à la boutique de l'hôtel

Points positifs: Location, value, amenities, staff, rooms, property were all excellent.

Points négatifs: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Points positifs: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Points négatifs: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Points positifs: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Points négatifs: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Points positifs: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Points positifs: The air conditioning.

Points négatifs: Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.

Points positifs: The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.

Points positifs: The people at Wyndham were so helpful making sure everything was perfect for us!

Points négatifs: No.

Points positifs: Localisation, services, confort et propreté

Points positifs: Le fait que l'hotel est très bien situé, le concierge est très professionnel,

Points négatifs: Le mobilier trop ancien dans les chambres,la tv trop vieille,mais urtout le mnque d'isolation phonique avec la rue et les urgences de l'hopital en face;

Points positifs: Service was amazing. Location was awesome!

Points positifs: The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful.

Points négatifs: Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).

Points positifs: Tout

Points négatifs: Les piquets de grève (syndicat des employés de l'hôtel) étaient dehors du matin au soir les deux jours où nous étions là. Ils étaient très bruyants, mais les portes/fenêtres nous ont bien isolés du bruit.

Points négatifs: Impossible de faire fonctionner Le Wifi dans notre chambre, malgré un long appel au numéro de support INFORMATIQUE tiers que nous avons reçu. Les oreillers n'étaient pas particulièrement confortables. saleté mineure, mais un paquet de café normal a été remplacé par un décaféiné, nous laissant seulement une tasse de café caffiné

Points négatifs: Notre chambre n'était pas prête

Points positifs: Bel hôtel

Points négatifs: Je m'assurerai que mon prochain séjour en ville dispose d'un parking gratuit. plus de 75 $ pour se garer après avoir payé quelques centaines de dollars pour une chambre, c'est terrible.

Points positifs: Le service était super, même si l'hôtel était complet !

Points positifs: Belle chambre, hôtel agréable

Points négatifs: Il n'y a pas de piscine

Points négatifs: Il n'y a aucun reproche à faire

Points positifs: Depuis notre arrivée jusqu'à notre départ, notre séjour au Hyatt Regency a été une expérience formidable. Le personnel était très accueillant, et tout l'hôtel était somptueux. La vue Premium vaut vraiment la peine de payer un peu plus. Nous avions une vue imprenable sur la rivière et au front de lac. Je vous conseille sans hésiter.

Points négatifs: C'était un peu cher, mais ça vaut vraiment le coup. Je ne peux pas vraiment penser à quoi que ce soit d'autre qui était indésirable, car notre séjour a été tout simplement parfait.

Points négatifs: Hôtel énorme, trop grand. très impersonnel. Hôtel pour les congrès et pour voyager en groupe.

Points positifs: Presque tout

Points négatifs: 65 $ Pour le stationnement à l'hôtel. C'est trop pour des clients

Points négatifs: J'ai eu un bon séjour. Il n'y a pas des recommandations pour améliorer T cette fois

Points positifs: Bar selection

Points négatifs: No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy

Points positifs: Was there breakfast included? No one told us if so.

Points négatifs: Being not from the area, I needed to know how to manipulate the underground or getting around inside, bad snow outside unprepared for that!

Points négatifs: I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.

Points positifs: Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.

Points positifs: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again

Points positifs: Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.

Points positifs: The friendliness of the staff...

Points négatifs: The Hotel lobby, Reception Area, & two of the Bars which are on separate floors are much too big & vast....theres no warmth or cosiness in all these areas. This is more of a Convention Hotel

Points positifs: The food was very good.

Points positifs: good location, reasonable rate

Points négatifs: bed sheets

Points positifs: The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.

Points négatifs: Restuarants and services were too pricey for a convention hotel. This is not a luxury hotel. Need to be more affordable and reasonable for travelers.

Points positifs: Comfortable, clean, modern. Great location.

Points positifs: Personnel attentif et efficace

Points négatifs: Attention au bruit pour chambres près des ascenseurs, je ne sais si c'était un dysfonctionnement ponctuel ou pas.

Points positifs: Professional and helpful staff, no problems with room, good gym facilities

Points négatifs: I was disturbed to see that you printed my Visa card number on my hotel bill invoice. This is not a good practice and you should change it immediately -- you should protect the privacy of the financial details of your guests.

Points positifs: Good location.

Points négatifs: It is a little dated and in need of refurbishment.

Points positifs: Location was great. City view was nice. Quick check in and out.

Points négatifs: Room had not been dusted in ages. Bathroom vent and light fixture filled with dust. All furniture had layer of dust. Asked staff to refresh the room, said they would and never did. Was very nasty.

Points positifs: Bien placé pour découvrir Chicago

Points négatifs: Très bruyant Bien que loin des ascenseurs, un bruit infernal toute la nuit et chambre très mal agencé avec tv sur le côté de la chambre, impossible à regarder du lit

Points positifs: The view was wonderful! We appreciated the upgrade they gave us upon our arrival.

Points négatifs: The parking was expensive but normal due to being in Chicago.

Points positifs: Lit et oreillers extrêmement confortables. La cuisine et les boissons sont excellentes au Gold Lounge.

Points positifs: L'emplacement de l'hôtel était bien, la nourriture était bonne au restaurant.

Points négatifs: Le service de nourriture fermait à 23h, même le service de chambre. Cela me parait invraisemblable pour un endroit comme celui-ci.

Points positifs: Nous avons beaucoup aimé le salon pour se relaxer. C'était comme si nous avions notre propre cuisine et un salon.

Points négatifs: Tout s'est super bien passé.

Points négatifs: L'hôtel n'a pas suivi mon profil de président et n'a pas fourni de produits non parfumés ni de vêtements d'entraînement.

Points positifs: La chambre était très confortable et le personnel de l'hôtel était fabuleux. Nous avons beaucoup apprécié notre séjour.

Points positifs: Le personnel s'est montré incroyablement gentil

Points négatifs: La salle de bain n'était pas parfaitement propre

Points positifs: Super vue, super chambres, super personnel, super séjour.

Points négatifs: Cher room service

Points positifs: Personnel sympathique Bien situé Propreté

Points négatifs: douche sans pression convenable La climatisation de la chambre pas assez efficace

Points positifs: L'ambiance et la vue était magnifique !!!

Points négatifs: Des Draps fins, de couvertures.

Points positifs: J'ai adoré le service, ils étaient rapides et polis. La nourriture était incroyable, chère mais très bonne. L'hôtel était beau et propre. Je me sentais plus à l'aise dans cet hôtel que dans tout autre hôtel où j'ai jamais séjourné et cela dit que beaucoup viennent d'un fob germinatif.

Points positifs: Les lits étaient confortables. C'est bien situé.

Points négatifs: prises endommagées, des plafonds tachés d'eau/chaleur, la moquette déchirée dans le restaurant. Cet hôtel a désespérément besoin d'être retapé

Points positifs: Le confort, l'emplacement, le cadre service client

Points négatifs: N/A

Points positifs: I chose Fairmont Chicago, Millennium Park because of its location and good reputation. After my stay at the hotel I am glad that I made a right choice. When I was checking into the hotel there was some confusion about my reservation. I reserved two rooms but the hotel reservation system showed only one room under my name. After I presented my two hotel reservation vouchers and email communication the front desk manager quickly gave me two rooms without unnecessary delay (the room types were exactly what I requested when I made my reservation). The hotel front desk manager and staff were very courteous while they were trying to sort it out. I and my family had a great stay there. It's location and free room wi-fi connection were excellent.

Points positifs: Good value, good location

Points négatifs: Parking high $70 a day, room service cart left in hallway for almost full day. Wireless cost high $16 per day,

Points positifs: Location - very convenient. One of those hotels that tries to make money on every little extra.

Points négatifs: Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.

Points positifs: Good access to Chicago attractions

Points négatifs: #1 WAY TOO EXPENSIVE. Room price was average to low for area. But restaurant was mediocre and priced straight insulting, $29 for a buffet with no omelette bar, no fresh Oj, nothing fresh. Worst buffet for the money ever. #2. No snacks on floors and $5 for 20 Pringles potato chips. No snack food in area especially late night. Room service slow and speedy. #3. $70 for parking. No validation or discount for hotel customers, across the street its $35 also borderline insulting

Points positifs: The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!

Points négatifs: No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.

Points positifs: I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!

Points positifs: Very caring/warm/genuine staff. Outstanding view of park from room. Great breakfast in room and "rainfall" showerheads were very relaxing.

Points négatifs: A bit away from the shopping but they have a Bentley to help with transport. Could not secure a late check-out but hotel was fully booked so this was understandable.

Points positifs: A beautiful hotel in an excellent location. The best service I have ever experienced in a hotel. The room was large and beautiful. Excellent beds - I slept really well. Overall a great experience!

Points négatifs: The fancy coffe pot in the room. Just simply give me a Mr. Coffe machine that is a no brainer. We also stayed in the room when we had to switch the clocks back. No way, no how could we figure out how to move the time back one hour. Stupid things, but iratating.

Points positifs: Breakfast

Points négatifs: no flexibility, no helpful staff

Points positifs: Large room; very clean; excellent location

Points négatifs: Lack of countertop space in bathroom

Points positifs: large suite good for family

Points négatifs: Location far from restaurants, other popular spots. Shower drain did not work and overflowed requiring multiple staff visits. Long waits for elevators. Room adjacent to elevator. Not generally up to character of other Fairmont hotels.

Points positifs: Great service and attention to detail. Very guest oriented and helpful.

Points négatifs: $50 for overnight parking.

Points négatifs: Il n'y avait pas d'eau chaude, le personnel n'était pas serviable. Je n'ai jamais eu cet hôtel à n'importe quel endroit auparavant. Il n'y avait pas d'eau chaude pour la douche et j'ai dû quitter la chambre sans douche !

Points positifs: L'emplacement, la vue sur la marine et la chambre était propre !

Points positifs: C'était un séjour affreux. Le personnel était désagréable, les chambres étaient en piteux état.

Points négatifs: Ma voiture a été perdue par le voiturier pendant 24 heures et ils me l'ont rapporté endommagée. Je dois les poursuivre.

Points positifs: tout

Points positifs: Super chambre et emplacement pour Chicago Experience. Très pratique pour se divertir et faire du shopping.

Points négatifs: La chambre juste à côté avait parié à l'extérieur de la porte spiralée pendant deux jours là-bas. Impossible de comprendre pourquoi il n'a pas été supprimé ?

Points positifs: Un super hôtel, super service

Points négatifs: Je n'ai pas séjourner dans cet hôtel.

Points positifs: Nous avons séjourné dans des hôtels de Chicago depuis de nombreuses années. Nous avons apprécié l'emplacement.

Points positifs: Il est situé dans un emplacement presque idéal près de Michigan Avenue, des magasins, des restaurants, etc

Points négatifs: Le soutien audiovisuel de ma réunion était abystique

Points positifs: Les lits étaient super confortables, J'Avais L'Impression d'être dans un spa, le personnel était super sympa et serviable, la vue magnifique sur la rivière et les gratte-ciel.

Points négatifs: Le GPS voulait m'emmener au parking fermé souterrain; A Dû demander à d'autres clients de l'hôtel de faire le plein de mon hôtel (pas la faute de l'hôtel). Le service de voiturier est cher (70 $), mais il faut deviner que c'est la norme pour Chicago.

Points positifs: Le lit

Points positifs: C'était très bien situé et tout le personnel était très sympathique et accueillant. Les chambres étaient bien entretenues et confortables, mais il faut un peu de rénovation.

Points négatifs: Nous n'avons pas reçu un accueil très chaleureux en conduisant jusqu'à l'hôtel. Il nous a fallu une minute pour trouver un service de voiturier et un groom.

Points positifs: Convenient location for where I had to be. Unfortunately, didn't do much other than sleep in the room.

Points négatifs: Usually, when there's a switch at the door, it works a floor lamp but there was no door. Had to call downstairs to figure out how to work the shower in the tub/shower. One of the bedside lamps flickered every time the table was tapped. Finally, it almost seemed like this room is used to stock other rooms when things break.

Points positifs: Clean. Friendly staff. Location is great.

Points négatifs: The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.

Points positifs: Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!

Points positifs: View was amazing and great location!

Points positifs: Rooms were very spacious and clean. Great walking distance to all activities.

Points négatifs: Rooms needed to have a refrigerator for guest use. Need to have a vending area so after hours you can purchase items at a resonible price. Free coffee in the Lobby should be their for guests.

Points positifs: Excellent location and amenities, incredible view on the lake and pier from the room, nice fitness center and pool (with top view too)

Points négatifs: poor choice of the continental breakfast

Points négatifs: Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

Points positifs: excellent central situation and view from the spacious 26th floor room. Excellent bed.

Points négatifs: On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

Points positifs: sapcious room; beutiful location; friendly staff; proffesional concierge

Points négatifs: too many conventions going on; elevator system not efficient: long waiting time

Points positifs: localisation, excellentes prestations

Points positifs: les lits et la machine à café

Points négatifs: petit déjeuner trop cher piscine payante eau payante pour faire le café dans la chambre

Points positifs: Une chambre vraiment très grande avec une vue superbe sur la ville. Un lit impressionnant (très grand et confortable. Une machine à café/thé dans la chambre avec des dosettes. Une station pour iPod pour écouter sa musique.

Points négatifs: Le petit déjeuner est à un prix exorbitant (40 dollars TTC).

Points positifs: J'ai tout aimé... la situation géographique, la vue sur le lac Michigan et Navy Pier (dépends des chambres), la piscine au 42è étage avec cette même vue, la configuration de la chambre, ...

Points négatifs: Rien