Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
De l'entrée à la sortie, l'endroit était super. Cordial personnel, installations confortables et une atmosphère relaxante. Il y a de grandes chances que j'y retourne.
Très bien situé près des sites et des boutiques. Confortable et de bon goût.
L'accueil et la discrétion du personnel et la literie
Lit tres confortable Je n ai pas pu me faire comprendre.beaucoup de stagiaire a la reception.personne ne parle francais.cela a etait dur de se faire comprendre pour expliquer que la femme de chambre avait oublie de venir faire la chambre.
Un cauchemard, Hotel a eviter absolument... Un cauchemard, Hotel a eviter absolument...
la localisation à deux pas du Hancock Center, le confort de la chambre, le tarif intéressant (bien plus bas que le tarif habituel de cet hôtel apparement) souci de chadière pendant une partie de notre séjour: cela peut arriver mais nous n'avons pas été prévenus et aucune explication n'a été donnée jusqu'à ce que j'appelle la réception après une journée et des douches glacées peu agréables! (Heureusement le problème a été résolu avant la fin du séjour)
Sa position très centrale (à proximité de nombreux points d'intérêt et de restaurants/bars). Hotel un peu trop "business". Nous aurions préféré un hôtel plus "familial" (type chambre d'hôte) mais certainement très difficile ou impossible à trouver à Chicago.
Hôtel très bien situé : 10 min à pied de la plage et du Loop. Lit confortable et chambre spacieuse. Climatisation commutable en dégré °C. L'internet en suplément. Matériel vidéo désuet. Peu de prises électriques. Restaurant et bar ferment trôp tôt.
Une chambre plus calme - système de climatisation de l'hotel... Voir ci-dessus
Qualité/prix, emplacement dans la ville À l'arrivée, malgré ma réservation, ils ont fait du overbooking, à minuit le soir nous avons démanagé pour une nuit dans un autre hôtel. Cette nuit a été payée par le Whitehall.
They had absolutely no trace of our reservation on arrival, but after some spirited discussion more than made good the upheaval.
Comfortable, elegant, convenient excellent accomodations. Food very good but somewhat overpriced. The hotel tower is very tall and our initial room on the 40th floor was very noisy in the wind and rain storm. The swaying was not noticable but the sound of creaking wall and ductwork was uncomfatably loud. The staff did move us to a lower floor to a large apartment suit which was very quiet.
Location/spa and swimming pool None
Hotel has great location, very nice accomodations. There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.
when I make check out from the hotel they told me i have to pay more than what booking website show me,after desscution they agree to refund 110 $ to me.
Very good location.
Very good welcome and staff performance An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
Great restaurant recommendation and service!
The bed is gorgeusly confortable Many problems with shower, room cleaning, front desk attendece, etc.
Location! And they left a small treat for my child every afternoon.
Beautiful. Comfortable, luxurious. Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.
Chambre spacieuse, emplacement idéal près de Michigan avenue.
Très bel hôtel, bien situé, à proximité des grands magasins, de la plage ainsi que de bons restaurants
C'est un hôtel super bien situé.
hotel correct, tres bien situé dans une rue calme donnant sur l'avenue principale. je reserve toujours par booking et c'est la premiere fois que j'ai été déçue: j'avais reservé 2 mois à l'avance et j'ai pris la précaution de telephoner le jour de mon arrivée pour preciser que j'arriverai vers 21h30. a mon arrivée on m'a indiqué que l'hotel était surbooké et qu'on allait me loger dans un autre quartier! et que j'aurai une chambre de disponible le lendemain! d'autres clients étaient dans la même situation inadmissible. il est à noter que dans cet hotel il faut etre dans les étages élevés sinon on entend terriblement le systeme de ventilation qui est dans la cour
Tres grande amabilité et confort Rien
Hotel classe, calme et bien situé, proche shopping et loop. Personnel accueillant. Le prix de la chambre augmente beaucoup le week end, et double lorsqu'il y a une manifestation spéciale en ville : attention au marathon de Chicago !!!
Personnel très aimable (à l'accueil, le concierge et le bellman). Bar digne de ce nom (les cocktails sont parfaits et les barmen très sympas). Chambre agréable. la salle de gym
Hôtel très bien situé; literie particulièrement agréable; chambre petite, mais fonctionnelle;
Super prix Personnel sympathique Chambre propre Belle salle de bains avec douche Confortable lit double 12 H heure de départ Très bien situé ! Vue pas terrible La chambre était un peu petite
La grandeur de la chambre, le luxe et la gentillesse des préposé(e)s. La situation centrale dans Chicago Tout était parfait, sauf la clim qui partait et arrêtait aux 5 mins. Mais, nous aurions dû le signaler...
Très bon accueil à l'hôtel et de tout le personnel. La chambre était belle, moderne et le lit vraiment très confortable. Belle salle de bain avec douche seulement et cela nous convenait très bien. Très propre. Bien situé. Facile d'accès.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
This guest did not leave comments about this hotel.
The hotel was very luxurious, clean and quiet. The bed was amazing and the views from the room were very pretty. Staff was friendly and accommodating.
There's so much to like about this hotel: service, location, accommodations, etc. Everything about this hotel is set up to make sure your stay is perfect.
Staff is always outstanding in restaurants, bars, and throughout the hotel. Additionally, I was not sure what room type I would have had, but I was told I was upgraded to a King with a view.
We like everything - Room, Level of Service - from checkin to valet
The location and staff were both excellent. Everyone we encountered went out of their way to help us anyway they could. The carpeting in the hallway was extremely dirty. The room carpeting was dirty as well. The room could have been cleaned a little more thorough as well. Walls and cabinets had smudges and leftover spills on them.
Great location, friendly staff, comfortable beds, free internet, coffee and warm cider in lobby, large bathrooms
This guest did not leave comments about this hotel.
Le service à l'accueil. Grand professionels. Non
l'infini gentillesse du personnel, le calme dans la ville, la propreté des lieux.Il faut demander une chambre étage élevé pour la vue ! salle de fitness minuscule, pas de piscine et le wifi a 9 $/jour...
très bon hôtel confortable avec une architecture originale ; le personnel est très attentif et réactif avec le souci de donner pleine satisfaction ; la plupart parle français, y compris au restaurant qui mérite d'être découvert notamment en fin de soirée quand vous rentrez d'une journée bien remplie
La situation, le design, la literie, les services Le café du petit déjeuner
La vue depuis la chambre. Le petit-déjeuner (même si en moyenne 2 fois plus cher qu'à l'extérieur) sur la terrasse.
Très bonne situation proche de tes commodités , hôtel très propre rien à redire
Proximité de tout, courtoisie des employés, propreté des lieux, confort remarquable du lit Pas de ventilateur d'évacuation dans la salle de bain
excellente situation accueil froid, personnel de reception ne parle pas un peu de francais
La climatisation soufflait de l'air chaud plutôt que de l'air frais. Très difficile de dormir et bruyants, nous avons dû ouvrir les fenêtres pour éviter de suffoquer de chaleur. Le service de chambre était cher et horrible.
La proximité du centre ville et le service du concierge pour ses recommnadations de resto
Le petit déjeuner est parfait Les chambres annoncées avec vue sont décevantes et très chères et impossible d'en changer
le confort de la literie, la taille des chambres , la salon de réception, la situation en centre ville et proche du lac les chambres, bien que rénovées récemment, manquent de chaleur dans la décoration (absence de doubles rideaux qui auraient donné le côté cosy qui manque); la salle de petit-déjeuner malgré la vue sur le lac reste quelconque pour la catégorie de l'hôtel
L'emplacement de l'hôtel, le restaurant "GRILL" en bas de l'hôtel très bon et ouvert tard. La salle de sport pour se changer les idées.
La location de l'hotel nous a permis de tout faire ce que nous voulions.La nourriture au restaurant délicieuse. et servie avec amour. non
Liked everything about it! Amazing location, nice facilities, and friendly staff.
Basic Internet was kind of hit or miss on access and performance
Toilet flush was EXTREMELY loud. And we could hear the toilets from other rooms as well.
Centrally located and friendly staff. Great size room and amenities for the price. Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.
When I had a problem with the professionality of one of the staff members, the General Manager took action fast and worked a satisfying solution to the problem. The only thing I didn't care for about this Hotel is that it did not offer a shuttle to the airport or my convention.
Clean and comfortable, loved the location, safety, suite was roomy for our two or could accomodate three easily.
Spacious, very well equiped suites with fridges, microwaves and two TV's - very handy when the World Cup clashes with Wimbledon. All furnishings and fabrics in rooms are of the highest quality. Almost all the staff were very friendly, extremely polite and most helpful. Great location for the Chicago tourist. Swimming Pool needs a refurb, now looking dated and tired. Air-con in gym and workout rooms not working therefore uncomfortably hot. Internet connections in Rooms too slow and no weekly rate for using the facility.
Very nice Hotel with a great staff. Valet service was good, bell service was good, front desk service was great. Restuarant was average, parking was expensive.
Charles Nancy was very rude and put out by helping me. Also, our keys did not work twice and the cost of the room service is quite ridiculous....$7.00 for dry cereal, plus 18% gratuity pluse $2.50 delivery?! Maybe if the staff was friendly and the service was better, but no way would I ever pay that for a bowl of corn flakes.
Beautiful views from the pool & workout areas. Room was very comfortable. Nice location. No jacuzzi. The sauna was nailed shut.
The facilities are good. The location is excellent. The parking is outrageous. $66/day but I think that's Chicago. One of the hotel staff was a bit rude, but the others more than made up for his behavior.
We arrived and there was no parking available and the hot water didn't seem to get any warmer than room temperature.
Nous avons eu deux chambres à un tarif abordable à travers une réduction de prix en ligne. Nous allons à Chicago chaque Thanksgiving et avons séjourné dans de nombreux hôtels. Le Thompson est le meilleur ou pas loin. La meilleure caractéristique était la grande salle de bains et la douche de style européean, mais tous les autres services étaient également modernes et confortables. Personnel sympa et serviable, et il y a beaucoup de restaurants à proximité. Le parking est cher (62$ la nuit), mais nous avons trouvé une place commerciale moins chère à proximité.
la situation de proximité des bons restaurant, bar milieu tres achalandé beaucoup de chose a voir dans cette magnifique ville je suis fumeur et il est interdit de fumer dans l hotel
Hotel de haut calibre, très accessible et près de tout.
Super salle de bains
localisation de l'hôtel (200m de Magnificen Mile) Manque de connection internet (via cable) dans la chambre (WiFi est présent)
Le confort et la proximite des sites a visiter - le quartier tres calme Il faisait un peu chaud dans les chambres - impossible d ouvrir les fenetres
I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good. The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.
Very nice staff and great location It was perfect
Large Rooms, Great beds The restaurant was small with limited options but it appears they are renovating.
From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..
The hotel staff went above and beyond to make sure our stay was special. I will definately be returning
Pretty much everything....very boutique...great staff....room maintenance five stars...great location No complaints
We loved the location and the staff Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.
This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces. There was nothing we did not like.
Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!
Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location. Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.
Great staff, very helpful and friendly
Hands down, the BEST place I've stayed in a long time. I once was a housekeeper and then a room inspector at a beautiful resort property in FL. and am ultra fussy about cleanliness. I always wanted people to feel as though they were the first guests staying in the room. To this day, I can't help but do my usual white glove inspection when I enter any hotel room. Everything in our room, from the kitchenette to the living area and bathroom was spotless (no dust on the tops of artwork frames or stray hairs on the bathroom floor or even water spots on the glass shower enclosure). I was truly impressed. It was photo shoot ready. I'm looking forward to staying there soon for my husband's 40th birthday this month. I'll take advantage of the pool & fitness room this time. There is also a convenient guest laundry facility. I would recommend this hotel to anyone looking for a great place to stay in Chicago.
We stayed 5 nights at the Residence by Marriott and will recommend it to all our friends and family. The location can't be beaten for touring Chicago. The suites are large and beautifully furnished with everything you could need. The complimentary breakfast buffet had everything you could want and changed daily. We didn't even make use of the midweek happy hours and free dinner foods. Staff was very helpful. O.K., it wasn't perfect: the elevators are kind of slow.
Booked the week before Thanksgiving because of low rates at all Chicago hotel that week. The Residence Inn was an outstanding value and the location is convenient to shopping.
The hotel was a block away from the lake and a block away from Michigan ave. Our room was very clean and spacious, and kitchen fully loaded. We were traveling with our dog. The staff was very helpful and supportive. The hotel provided a dog run just around the corner. There are always people walking around, so I never felt afraid of late night or early morning walks with my dog. There is a small park a block away nice place to take her. The front desk was helpful and check-in was quick. We also enjoyed breakfast very much. They never let anything run out. The food was warm and plentiful. I will stay there again and again.
I didn't realize how expensive parking was in the area, so I'd come back and use public transportation for my visit. Very convenient for walking and busses to area museums and shopping.
I stayed the entire week -- Monday - Friday. The hotel staff that I ran into were very friendly. The hotel put out water and dog bones out front -- which I thought was a nice touch given a lot of neighborhood dogs (and guest's dogs, too) were always around. The only *very* minor nitpicks are as follows: * Monday, I found coffee filter still in the machine from previous guest * Not owning a microwave, I was not able to figure out the machine, and there were n obvious instructions. But they promptly sent up a staff person who quickly showed me that I first had to press the non-obvious 'Type II Cook' button * Thursday, they forgot to replace the microwave popcorn and the coffee * My bath towel was always washed no matter where I hung it
Awesome location just a block from Michigan Avenue & Lakeshore Drive. We arrived at 10 am and we were able to check in because our room was ready which was a huge plus! Convenient valet parking and staff was friendly and helpful. We had a the 2 bedroom suite with kitchen which was perfect for 6. Would most definitely stay here again!
Nice hotel. Breakfast was good. I would stay again.
I got a two-bedroom suite. It is quiet and spacious, but the bathroom is small (shower/tub combination and toilet). The bathroom vanity is outside the door. I was there for 3 nights and while the staff did the beds, they didn't change the sheets (I looked for a sign to let them know I wanted the sheets changed on the second day, but found nothing), and shampoo, conditioner etc were sparse. I asked for more when I was about to be out and they did give me plenty. The daily buffet is a nice feature, but could benefit for more variety. The staff is generally nice and helpful. In all, my stay was enjoyable.
We loved the convenience of being close to downtown and staying in this top quality, beautifully maintained hotel. The staff were courteous and helpful. The rooms were spectacular. The hot breakfast was extraordinary. Seriously, I cannot imagine anything better and we will certainly stay here again when we come to Chicago next time.
Stayed here during the renovation of the rooms which will be fantastic but not until later in the year. In the meantime, construction noises during the day prohibit sleeping in and rerouting of the water pipes cause a 15 minute delay in hot water. The response from the staff with the water complaint was, 'sorry, try turning the water on when you first get up'. The rates are the same as the Hilton Suites and only $16 less than the Drake Hotel. The advantage here is the breakfast, social hour and the free internet, which is why I'll stay the week but it should be at a more reduced, discounted rate. The location is perfect, though at the north end of the MI mile. Good luck.
Beaucoup trop cher par rapport aux prestations ....plus que médiocre .... Le week end avant nous étions au Hard Rock Hotel pour le même tarif .... Rien à voir ....
rectaurant Diktas attenant pour breakfast, lunch, dinner avec possibilité de prendre sur le compte de la chambre; localisation centre ville; confort et service (laundry etc...); prix comparé aux hotels haut de gamme voisins RAS
Disponibilité, efficacité et amabilité du personnel / Situation géographique idéale Certaines chambres un peu bruyantes à cause de l'aération / chauffage extérieurs
La proximité au Mag-Mile
Hôtel très boen situé, une chambre très grande avec un lit gigantesque, un bon rapport qualité / prix le déco est un peu vieillissante, l'acoustique avec la chambre d'à côté pas performante